Called Alexair Heating. I was a first time customer. Representative "Dylan" came out same day…read more Dylan was very thorough explained everything to me and followed up with everything that he advised he would do . He and his helper had to build a support for my furnace box. Great job and service cost was very reasonable. This is a wonderful company. Highly recommend!

Just over a year ago, Alexair installed a new HVAC unit in our upstairs. Franklin and Dillon were…read morefantastic! They were professional and super friendly. They were thoughtful and responsive with the installation and their work product is top notch. A year later, having gone through one hot summer and already into the cold, and we are still happy with the job. Thank you!

Well after having a new heat pump installed we added a new thermostat…read more Nate who installed it really knows his stuff He explains everything to my wife so she could understand how to use It (She is not tech savvy ) And he did a great job repairing our humidifier. Hagerstown Heating and Cooling again did not disappoint. I highly recommend them Gary Cohen

First of all there was no delayed response you posted the same day that I did. If you didn't think…read morepeople used Yelp, then why did you respond so quickly. Yes That is my name. That is just a bold-faced lie Sir. I talked to Matt all the time and mentioned the issues that I had at the time of installation. Nothing was done. The initial work order had something to the affect of move unit 2 feet to the right to accommodate the 4-inch box filter that I wanted installed because we had pets. I changed the location of where you wanted to put it so as to facilitate the drain from the unit, the running of which looks like crap (see picture) Why would I need a maintenance plan to change filters? The Filter never did fit correctly if you will look at your service records you will see that Daniel came to do a service to our unit and cobbled together something to keep the filter in place which it was not doing. Yes he wanted to open the closed system and remove the coil and take a chance introducing contaminates into it. How often do you open a sealed system just to clean a coil I don't believe I ever did. And He wanted to charge $1400 and take a day or so to do it. Again not true I asked if he could spray some calclean from the top of the coil as I have done for the last twenty years that I have been in the industry and none of the water the he sprinkled on the upper side of the coil even got into it. and the technician gave in and DOCUMENTED, that the cleaning was worthless And yet after saying that what he did was worthless he still charged me $419. I took my Electrical Apprenticeship in 1982 I took my HVAC Mechanic apprenticeship in 1990 and have been working in building maintenance since 1986. I am a professional for the last 40 years and If I did some work that was worthless, I could not in good consciousness charge the customer for that work. Your installation guys ran the thermostat in the open in my closet after they said they would put it inside the wall(the original tstat wire was in the closet and I wanted it in the wall ) I believe I addressed all the points you bought up on this not used forum. Have a great Day John. Thanks for putting my name and Address out here (not very professional)on this not used forum. Where do you live?

He's always been reliable and fair. I highly recommend him We've used him on multiple occasions…read moreand at multiple houses. Easy to reach and prices are very reasonable

Mark Groves owns and operates Gemini Services. About 5 years ago, our main level ac unit stopped…read moreworking on a hot Saturday in July. We called around and no one close by would come that day or would charge an outrageous emergency service fee. Then we had the good fortune of finding Gemini Services - Mark arrived about an hour after we called and had the problem fixed within a half hour. He charged us his regular fee for only 1 hour (minimum) even though he had to travel over half an hour to get to our home. This week, the upper level heater had stopped working sometime in the morning. I called Mark and he arrived in the afternoon and carefully diagnosed the problem in the igniter. He cleaned the wires and repaired it in no time. Again, he only charged me for 1 hour. I should mention that his hourly rate is VERY reasonable. Sadly, Mark does not do installs, only repair services. I am so happy to have found an honest HVAC repair man.

Extremely professional, prompt and polite…read more We had just moved into the home two days earlier and I managed knock out our HVAC. I called them on a Saturday morning and the lady I spoke with was helpful and understanding. She said they would have a tech there within three hours. Within an hour and half the technician arrived. He figured out the problem and corrected that and while he was at it, he corrected another, unrelated issue. He was there and gone in less than an hour. The tech, CJ, was polite, professional, and explained the issues clearly and fixed them promptly. Could not be more pleased. They are now our HVAC service company of choice.

Very unprofessional. Owner has an anger problem. He claims he is a devout Christian to gain your…read moretrust, but this is only a decoy for what is yet to come. Sent a technician who smelled of alcohol. Another technician damaged my equipment and the ceiling. Wife of the owner arrogantly acclaims she is President of the company, but does she know that was done to deter liability from her husband. He needs to remove himself from liability. Owner, wife, and office clerk are all extremely rude. Happy that I will never have to speak with them again.

Called to have them check out a heat pump and was told they have a $99 diagnostic fee which is more…read morethan reasonable. They came the first day and billed me $300 but didn't know what was wrong. Came back the next day and billed me another $400 still saying they couldn't figure out what was wrong with the heat pump. They said they would come the 3rd day and look at it again. After $700 in invoices for nothing, I said I was done with them. I shouldn't have to pay extra for their incompetence.

Bottom line: Air Doctor is a high-performing company you can call to have your HVAC issue diagnosed…read moreand repaired promptly, professionally, thoroughly, and at a fair price. Ken & Scott were very responsive; initial call was a Tuesday afternoon and they had a tech onsite the next day (Wednesday), who was trained & equipped to perform a leak test due to our central AC unit freezing up. The system was back up & running by noon the following Friday. The initial test (without nitrogen) quickly showed a leak at the copper pipes where they enter the coil unit. Ken was able to get us a soft copy quote the same day for parts & labor; they researched the unit warranty & history with the manufacturer & found the defective coil was itself a warranty replacement in 2020 (before we bought the house) & unfortunately had no coverage as such. I really appreciated the effort Ken put into looking at our situation & options, & the transparency. There was absolutely no mention of or pressure to buy a new unit but I did ask about a ballpark figure just to get an idea. Ken and I concluded that the repair was much more cost effective & appropriate versus a new system at this time. We agreed to proceed and Scott set up the parts order, with the repair set for the following Friday morning. Scott and his technician came out at 10am on Friday & advised us they'd be about 2 to 3 hours. They proceeded to remove the defective unit & installed the new coil, charged it with refrigerant, and ops tested the system while monitoring pressure to ensure no other leaks or issues were present. They cleaned up the HVAC room & even rerouted a cable powering the UV light so that it was neatly out of the way. Scott also provided great tips on checking the high level MERV filters we have & increased frequency of replacements as needed to ensure a good airflow. He also educated me on how to maintain the conversation drain pipe and pump with vinegar instead of bleach, to prevent the metal component of the float switch from corroding. Finally, Scott answered questions I had about our system's longevity and quality of different manufacturers' systems. A note about their professionalism: they always donned protective shoe covers before entering the house, without me ever having to request it. They always wore company logo shirts and drove professionally labeled trucks in good repair, & it was evident that Scott was instructing his apprentice technician. They also made sure all screws were where they should be--you'd be surprised how many maintenance techs (any industry) overlook details like this. I cite these as some examples of a solid, dependable company after many years observing best practices in my own career and those of other companies I've done business with both professionally & privately. We called in Air Doctor after filling a maintenance request though American Home Shield, who had initially assigned a different vendor, United Air Temp. They were not able to diagnose or resolve the issue over the course of about 10 days, having sent techs on at least 2 occasions who were not able to perform the needed leak test, with rescheduling always taking additional phone calls and at least two days to arrange. They also seemed more interested in selling us other services such as water heater cleaning or an annual HVAC maintenance agreement. After the last tech came in without any progress, we decided to ask help from a professional network my wife is part of along with Ken, and the result was as described above--a very prompt and thorough resolution.

I can't say enough good things about the All About Plumbing company. First let me tell you their…read morework is excellent and prices very reasonable because they are family owned and have non-commission prices. That means they have set price prices - unlike other plumbers we have used in the past who charged us as much as they thought they could get out of us! There were no set prices with them! Nick, the owner, usually answers the phone and is always pleasant and helpful. I was able to ask him a lot of questions to see if we can determine what the cause might be for not having enough hot water. We requested someone come over to see why we did not have enough hot water, CJ and Dalton came. Both these men were courteous, friendly, and knew their work! They found the problem and answered all our questions. They were honest. It was determined that a handyman we used to fix a leak four years ago must have accidentally switched the positions of the hot and cold water hoses behind our clothes washer. So, when I washed with what I thought was cold water, hot water was really coming out. Since the men were here,we also asked them to change our water valves to make it easier for us to turn off water in an emergency and they did that. We also showed them what we thought was a leak in the toilet of one of the bathrooms and they fix that too. Their attitude was great. They took care of everything for us The bill for the amount of time they were here, their supplies and valves was very reasonable. They installed our hot water heater two years ago and now they helped us with the plumbing behind our washer. We've been 100% pleased with their work each time. I definitely recommend All About Plumbing and will use them again for all our plumbing issues.

Jared and Curtis provided prompt professional service at a reasonable price. They are excellent…read more Please support this business!!

Our AC went out at 5:00 PM the day before the 4th of July. Even though he was going out of town,…read moreRob came right out and took care of it for us. He was fast, efficient and reasonably priced. I will be using them in the future and will recommend to everyone.

After a long weekend of high humidity and high temperatures in early September, our A/C went out…read more We had a newborn in the house and that Saturday night was miserable. I figured I wouldn't be able to talk to anyone before Monday. I still called Ewin HVAC on Sunday expecting to leave a message. Rob answered after 1 ring at 8am on Sunday morning!! I couldn't believe it! He was able to squeeze in an appointment for us the very next day. Monday came and he was running a bit late. However he called and apologized prior to arriving. He stayed until 8pm that night diagnosing the problem (it was a refrigerant leak in our A/C coil) and even got us a temporary fix so we could have cool air for our newborn that same night. His prices and estimates were fair and he let me know the worst case scenario upfront. THE BEST PART was our A/C coil had just come out of manufacturer's warranty. Rob made no guarantees but promised to try to get it covered by the manufacturer anyway. Tuesday morning he called and let me know he was able to get us a brand new coil COVERED. Saved us $500-$600!! Rob did not have to do that for us but his willingness to get us the best deal made a strong and lasting impression. He then was able to get the parts needed and installed the new coil promptly a few days later. The A/C is running better than ever before and we have Rob to thank. I would not go to anyone else for your HVAC needs, Rob is the best!!

Kind, professional, locally owned care. Need I say more?…read moreOkay, reasonable, helpful, honest and trustworthy, providing excellent service over a span of years.

Had them come out for a leak in my air handler. The guys that came to our house were very nice and…read moreinformative. Everything was done quickly and the invoice was was very reasonable. I would definitely recommend this company!