I went here out of curiosity just to see what the store had to offer in ways of upgrading my…read morefireplace. I was absolutely amazed at the variety of top tier bbq grills. I had no idea such beautiful bbq's existed. The staff were friendly and helpful. Next time i need a high grade bbq, i will for sure head to this great store.

Couldn't be happier with the job just completed by The Fire Place…read moreNick was our service technician. He was on time, courteous and professional. Fireplace looks terrific! Just in time for Christmas. Bob

We are local residence in Palm Springs and needed to replace an older DCS barbecue…read more I think this team was wonderful... And identified the right replacement and execution to replace the barbecue for us. We had a couple bumps in the road in terms of the barbecue fitting into the space that was available... And yes it was on their responsibility to know that. But in the end, there's always bumps when you're spending thousands of dollars on anything. I felt that they dealt with it very professionally, and without emotion and I totally respected their professionalism to correct and fix the disconnect. These are the type of companies that you want to deal with, because not everything goes perfectly... But they were wonderful, supportive and we love our final product. Please buy product from them and you will be super happy

This company could do a much better job respecting customers time. I asked tor a quote and to…read moredesign build an installation. Instead of an appointment they give you a window of time, which already is annoying. After waiting for them, patiently, at the end of the window they then sent me a text. At that point they informed me, without an apology, they would be at least another half hour. The information came at the end of the window not before. No thank you.

Sorry Leland I should have done this long ago. Folks, I was on a quest for a great grill plus…read moremore. I emailed All Valley through their website. I drove Leland up the wall w ideas and questions. He patiently walked me through and helped me make a great decision - Fire Magic. His prices are as competitive as you get. I researched. Plus instead of the $1200 FM cabinet, Leland said take this one for $500. You will never notice the difference. True! A year later am still loving it and the grill! We had a time estimate after FM had confirmed delivery. So I had hired a contractor to build the island. All of a sudden he wanted the unit in three days to make his final measurements! The builder was grumpy. I called the shop, it was close but another day or so. Well Leland had Erik drive for 4 hours return to get it so that my contractor would not walk! All got installed. The hood was a bit out of line. FM wanted us to pull all out and ship back? I knew it was minor so called the shop - Erik came over and adjusted it in 15 min. A year later it is perfect. Take my word, these people are as good and honest as it gets!

I had purchased a gas log set for use in my fireplace which had a gas line which hadn't been used…read morein at least 12 years. I contacted All Valley. Leland, who was very courteous and professional, explained pricing and I set an appointment. Tristan came out to install the logs and gas line. I have to give kudos as the old gas connector was melded to the pipe from the heat of previous use. Took ALOT of work to cut off. As the job included gas there is always that trepidation about leaks, etc. I felt 100% confident that Tristan knew gas log sets and their installation, and he took the time to explain things to me. Most importantly, I had confidence that the set-up would be safe.

Leland, we certainly understand issues regarding COVID. However, we spent 15-20 minutes in the shop…read morereviewing different options and then proceeded to schedule the appointment We offered multiple contact options and all agreed on a date and time Wasn't a COVID issue that prevented the agreed upon visit

Today is Wednesday I made an appointment with you last week to come to my house between eight and…read morenine no one showed up also nobody answers your phone or returned any calls so my fourth call to you is to cancel my appointment

Javier picked up the phone within two rings. Very knowledgeable about Natural Gas to Liquid…read morePropane conversions. Helped me order parts, to keep his prices reasonable. Highly Recommend.

This is the guy you want…read more Have you found that repair/service guy who is a true professional--speaks to you on the phone to understand your needs; explains the options and the costs; shows up on time (not a window, but an actual specified time); comes ready to work, tools in hand, when he shows up at your door; stocks the most common parts so that he can fix many things on the spot; has the experience and skill to diagnose and properly address the issue, correctly, the first time; is neat and respectful of property; and is an all-around nice and pleasant person to work with? Yeah, me neither. Until I had the great fortune of calling Frank, The Grill Man to repair a couple of issues with my grill. He was all of the above, plus the price was exactly as quoted on the phone. In and out, no fuss, no muss. I only wish that he did other repairs so that I can use him again. But I definitely would not hesitate to call him again for future grill needs. If you have an issue with your grill, this is the guy you want.

When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.

I decided on removing a standard fireplace insert and wasn't sure what to expect. Justo was quick…read moreto respond to all my questions and sent photos of previous work to help explain his thought process as well as show me what to expect. He was able to come asap for my job. Justo was punctual and professional, draped the area to minimize dust spreading, and also used the shop vac while he worked. He did a great job keeping drywall removal to a minimum and finished the job in the estimated time he quoted me at. The area was left cleaner than when he started which was great! I highly recommend Justo and wouldn't hesitate to use him again.

Sloppy operations. They cannot provide an estimate based upon their request for photos of the…read moreproject. Do not waste your time with this company, they are remarkably unprofessional, takes days for response and follow through. They are over their heads as a Mom and Pop operation where they don't respond to a potential client who was referred to them from the Fireplace Store.

I had a great experience with On Fire! Our gas-powered fireplace was not working, so I reached out…read moreto them for a visit to see if they could provide a quote. Jason came out and was able to diagnose the issue immediately. He explained what needed to be done and was able to perform the service in the same day. Fireplace looks great and is working as expected. Overall incredible experience and will use them for future maintenance on our fireplace.

We hired all Seasons to inspect and clean our chimney. They were very polite and professional. We…read morehighly recommend them.

Rick and Nathan came out and did a great job cleaning and inspecting my wood burner! Highly…read morerecommend! Thanks fella's!

The Galatis' attention to detail, exceptional customer service, and professionalism are second to…read morenone. We have used their expert services for numerous home renovation projects over the last 10+ years and highly recommend.

Toni and Connie are excellent. They have worked with us for many years (since about 2000 or so)…read moreand we've had a great time with their clients. They've used us as a supplier of fireplaces, logs, bbq's, etc. (things for outdoors) and we couldn't be happier with them. Recently, they're working with the La Quinta Hotel doing a bunch of work for them. This is a great company that buys and shops local. We highly recommend them for anyone wishing to do a simple or advanced remodel in the La Quinta neighborhood. :)