I always have such a wonderful experience here! I've been going to the Griffiths for my jewelry…read morerepairs and needs for many years, and they have always been incredibly trustworthy. They communicate clearly before doing any work, are consistently friendly, and have always offered extremely fair prices with a great selection available when purchasing pieces. It's a place where I truly feel understood in my jewelry needs, and the staff is genuinely kind, helpful, and a joy to work with every time.

So disappointed. My husband took a necklace in for repair in late September. Nobody was wearing…read moremasks. Was told it would be ready in a few days. When he returned to pick it up, he was asked, "Did we call you? When it's ready, we'll call you." When he mentioned what he'd been told, the agent was dismissive. Again, no masks. After a month of, "we're getting to it ... we're getting in a batch (soon, tomorrow, later this week, etc.) ...," my husband dropped by yesterday and there it was, in an envelope Untouched. He took it back, but not before hearing, "he'll get to it next." No thanks. Lesson learned. Very disappointing.

I was greeted warmly at the door into a brightly lighted room with showcases of jewelry for sale. I…read morehad brought a tray full of estate jewelry to sell. Kat, the buyer, took her time inspecting each item, and, as she did, she explained their value and stated the amount she was prepared to give me for that piece. I thought her offers were honest and fair, so I sold all of the items to her as the representative of the company. I would return there in a heartbeat if I ever again have jewelry to sell.

I had an excellent experience having them resize my ring. I was turned away by several jewelers in…read morethe area because the ring I needed resized contains a lab grown diamond and apparently most places won't touch them unless you bought it there. I called ahead to ask Grant Laughter and he said "if you love it, we love it. We can absolutely do that for you." I was greeted and assisted by the owner himself who thoroughly went over my options and helped me choose a plan for resizing. I paid under $100 and had my ring back within three weeks. It turned out perfectly. These guys are fantastic.

Be careful working with this company, they are under new ownership. It is not the same Oz Jewelers…read more THEY LOST MY ACCENT RUBY, THEY CHIPPED MY RUBY, AND THE PRONG WORK IS AWFUL. I got my ring back a week ago and took it to different Jewelers in the surrounding area and all said, "the prong work leaves alot to be desired" - they were to replace a prong on my sapphire and tip the other 3. There are ripples in the tipped prongs and they are so bad the Jewelers reviewing it would not attempt to tell me which one was replaced. I have had this ring for over a decade, it is well loved and in sterling silver, which is soft but the sapphire is not centered. There is a huge gap and the stone is pushed to one side leaving it diagonal. There are several prongs on the accent setting that needs replacement, that was never even mentioned to me when I brought it in. This ring was giving to me by my father when I was 19, it was 1,000 almost 20 years ago, my father passed in January. There is no amount of money too great for this ring. I added photos so you can see how poorly this ring was done, every jeweler I've spoken with said they would not return my ring to me like this. The stone they lost, I went to pick up my ring and was told the jeweler forgot to put the stone in. Why was my ring not inspected before it was put in a bag as completed? The ruby was not in the bag and they only told me it was lost thr next day, because the color did not match and they had to order a new ruby. THE COLOR STILL DOES NOT MATCH! In the sun you can see how pink the stone is compared to the others. And the ruby below the ruby they replaced has been chipped in the same spot the prong lays on the stone they replaced. This ring is "well loved", it is almost 20 years old. But none of my stones were chipped when I brought it in. There was no mention of a chipped stone when it was brought in. I know there are no photos of a chipped stone because my stone WAS NOT CHIPPED! The prong that broke was on the opposite side of the ring. I've included a photo of how my ring looked before it was brought in. I am devastated this all happened. I'm angry how this was handled. Every jeweler was surprised this was Oz's work and so am I. I will be taking this as far as I can. I'm an accountant, I have money Melissa and the ring you messed up means more to me than you will ever know.

I lost a stone from my wedding band and of course I was heart broken. Dropped off my ring along…read morewith a replacement diamond to Oz and got a phone call the very next day that it was fixed and ready to pick up. He checked and replace all the prongs on all my diamonds because he noticed they were very worn (been on my finger for 30 years!) so he replace all 12 prongs as well as setting the new stone. And cleaned the ring too. I was overjoyed when I got it back because it literally looked brand new. All the scratches on the gold were buffed out and it looked fantastic. Price was extremely reasonable and the turn around time was phenomenal! Oz has been my families go to jeweler for 35 years. I can't imagine getting anything new or having a repair done anywhere but with him. The entire staff is absolutely awesome! Highly recommend Oz's jewelers for that special piece you're looking for. If he doesn't have it he will make it or find it..and everything is top quality!

HIDDEN GEM of a boutique! For three years I've passed the beautiful windows of this boutique and…read morethe few times its been open I have not been able to stop in. Finally caught them open (they are now open through the week 10-4) and it was worth the wait! The clothes, jewelry and home decor inside are all the stuff of an eclectic fairytale. If you need a boring shirt and jeans you are in the wrong place but if you want a unique, possibly one of a kind wardrobe then you'll be thanking me you stopped in. The prices are not Walmart but then again the clothes aren't Walmart either!

This place looks cool from the road, but it's never open! I've been by to try to shop there…read moreprobably 20 times, but never ever open! Won't return calls....no hours on door. Just really weird!!!

We have been beautifully cared for at Karat Patch - over and over again! Kristin is remarkable in…read moreidentifying the perfect fit for her customer. We have been impressed with their integrity and patience. We would recommend Karat Patch without any hesitation!

Parkers' Karat Patch is a great jewelry store. The staff is very friendly and helpful. It is fun…read moreto stop by to browse and shop, plus they have a wide selection of jewelry including everyday, gifts and special occasion jewelry. I will definitely become a repeat customer!