here's the schedule to avoid traffic and people: book an appointment online / pull up day of, 15…read moreminutes early before the open, around 7:40ishAM, and do so on a Tuesday / Wednesday: those are slowest times staff is nice here, they just 'strict' because you need ALL documents. you can check what you need on DMV website, or Google it, Yelpers & People now i got real ID babbyyy

This review reflects two transactions within a week apart. Last week I brought my daughter to get…read moreher ID- we had no appointment so we showed up at 7:40am the line was already long; once we made it inside we were given a number, the wait was about 30-40 min. My daughter had already completed an online application so it was just the final steps of finalizing the application and take finger print and picture. Once our number was called a we received helped from one of the clerks (the lady that helped us was really friendly and helpful) once she helped finalize processing the application, we were directed to the camera area. An additional 20 min from finalizing application and taking the picture. Now my daughter just has a wait for her ID. My second visit was today for me to renew my DL. I did my application online and paid my fee online as well, I did make an appointment for finalize the process. My apt was at 10:20am, I arrived at 10:10am- the day before I received a text reminder with a link to check in 10 min prior to the appointment (you do have to be on site for this) as it required access to your location. I then waited for about 20 min and my number was called. The gentleman that helped me for my application confirmation code, then ask me to review my information, took my finger print and then send me over to take a picture. There was no wait at the camera area I only had to wait for a temp printout. Aside from that I was done by 10:50am. I think this has been the quickest DMV transaction ever! I do have to point out that this office is a bit small, so seating area is very limited; so you will see a lot of people standing around. I hope they consider adding more seating area or expanding their office space.

I will NEVER go back to the DMV! If you have the pleasure in meeting/working with Sophia or Sam of…read moreIn/Out Tags, you' ll know why. They both are helpful, knowledgeable and understanding. In my scenario, I have a truck my son will be driving, but hasn't been driven in a long time. Short story, need Smog to get registration taken care of. I used my last one day driving form and called them. They told me to stop by and provided another copy understanding what I was trying to get done. Thanks Sophia & Sam!!!

Called and asked a question and they hung up on me. Very unprofessional and very disrespectful,…read moreguess they don't want clients.

If you're going to the DMV to deal with tag and title then you're doing it wrong! DJ is awesome and…read moreas long as you have any prerequisite documents you may need (i.e., smog, etc...) he'll get you in and out in less than ten minutes. Use the Google chat function to let him know what you need (he responds super quick), and he'll let you know if you need anything prior to coming in. I came here twice for both mine and my wife's out of state tags, and it was just too easy. This is a really good business and is worth a small fee as it and adds a wonderful convenience to what is usually a daunting experience.

Deejay is super nice. I messaged a few weeks ago in preparation for my car to be shipped (family…read moregift transfer) from the East Coast. He responded quickly to my questions on Yelp messaging and answered all my questions, whereas other services either didn't reply for a long time or didn't even answer the question (or maybe didn't understand?). When the car arrived, I called him and he explained exactly what to expect. Pull up in front, or park on 12th and Fruitvale, give him a ring, and he'll come out to inspect the car, then we'd go inside to finish the paperwork. All I had to do was bring the title. He forgot to mention on the phone that he charges a 3% credit/debit card fee if not using cash, but there was a sign in the office stating this so it wasn't a surprise or anything. Within minutes, he gave me 2 plates, stickers, and the registration document, and filled out all the paperwork for me, I just had to sign in two places. I took a photo of all the pages and he said I would receive everything back in the mail from the DMV. There's a $5 off with Yelp check-in and I forgot to mention it until after he already charged me, but he gave me a $5 bill back, which I immediately went and used for tacos at Tacos Sinaloa #4 across the street ($3 per taco if you're wondering). Well worth paying for a service like this rather than try to figure out everything yourself and line up at the DMV. I was probably done with my tacos by the time someone would've finished up at the DMV.

Not sure what gives with the bad ratings, this office is extremely well run and the staff and…read moresecurity are all amazing. Prior to coming and changing my name, I filled out the application online a few days prior and kept the reference number on hand. When entering the building, you get your number from a kiosk and wait your turn, as you would anywhere else. I waited about 40 minutes, when my number was called, the process took less than 10 minutes. I was in and out in under an hour, which is more than I can say for any other government building lol. Wait times can vary, but on a Tuesday morning it went by pretty fast, even though there was a line of 20 people in front of me. Looks like wait times will be long, but the staff are clearly very efficient. The lady who helped me was extremely nice and helpful, and answered all my questions. I'm glad I went here instead of another SSA location. 7 windows open, 3 closed. Not bad at all.

Well, today I made the mistake of going to this office. After taking a number, I waited…read moreapproximately 1.5 hours before hearing an announcement over the loudspeaker: if you took a number without an appointment, you would only be sent to the window to make an appointment. At that point, I was just two numbers away from being called. I asked the security guard why there weren't signs posted near the kiosks or a notice on the electronic board explaining this beforehand. He said they were short-staffed. I replied that perhaps they should at least advertise that people need to call ahead, instead of wasting the public's time and their staff's time. I then told the clerk I wanted to wait for a manager to discuss the inefficiencies. After another 10 minutes with no response, I left. This office is beyond ridiculous

This business made the DMV less of a nightmare. Friendly staff and fast, efficient outcome. Very…read morepleased someone told me about them as I had just moved from CO and this options are not available there. Definitely a pleasant surprise. I highly recommend if you hate the lines and the rudeness at the major DMV offices.

Excellent fast service with my DMV paper work! Thank you! I highly recommend this company if you…read moreare in the Brentwood area.

It was $73 total in December 2025 with a $15 off coupon. It's near the Auto Center freeway exit,…read moreconducive to warming up your engine on the way there. There were 2 cars in front of us when we went, and they still got us out of there quicker than most smog joints. Waiting room is clean, if stark. There's a bathroom if you need it. But man, the music was SO LOUD. Like, the receptionist was yelling over the music, "OKAY, SIGN HERE!" and when she grabbed the remote, I presumed it was to finally turn the music down. Nope. She just changed it from '00s pop to contemporary country. There's an option for a tip at checkout, which always makes things nice and awkward, regardless of tip level.

This place has five stars for a reason!…read more I was in and out before I was able to finish a chapter of my book. Hands down the FASTEST service I've ever experienced. Friendly, efficient, thorough. They had multiple employees ready to jump in to ensure your car is handled with speed. Clean facility. Location is spot on. Anything car related always riddles me with anxiety, but they took the stress out of this. I will drive the extra miles to return here for my smogs. Definitely will be recommending to friends and family members. THANK YOU!

Should probably fix the store hours because i tried calling and went to the address provided and it…read morewasnt open

I was locked out of my car and drva came to the rescue. They were fast and affordable.read more

Amazing service! Love this business for doing all our smogs to all of our cars, that we have even…read morereferred our neighbors to come here. The Tech is quick and the doing the smog and efficient Please keep this business IN BUSINESS by reading my post and bringing in your cars to get your smogs done here!!!! We bought our Acura RSX Type-S, my Honda S2000 and our Ford Expedition and brought our neighbors brought their Jeep Cherokee.

If this place is close to you, it's a great deal. Ask for the Yelp pricing. It was $30 less than…read moreother competitors. I only found out by doing one of those Yelp quote requests (from various competitors, did it sheerly by accident trying to make an appointment at a prior place I went to). It's a no frills place. No appointments. Walk-ins only. We were lucky in that the person before us was just finishing up when we arrived so we didn't have to wait too long. The waiting area is a few fold-up chairs in a square concrete area that is quite sloped.