Our service technician was knowledgeable, efficient, and fixed the problem we had with our…read morefireplace in minutes. We now enjoy knowing that once the weather turns cold again, we will have our fireplace ready.

A big thank you to Heritage and their expert technician, Cory for helping us with our gas fireplace…read moretoday. We had been troubleshooting a problem for 2 months and thought it was resolved, cancelling our appointment scheduled for today. Thankfully, Cory made time for us, diagnosed the problem in minutes!

We had an issue with our gas fireplace. They showed up quickly and immediately got to work…read moreidentifying and fixing the problem. On top of that they cleaned out the space around the fireplace and it looks brand new too. A great value for the expertise and efficiency of the work done. Now our spoiled pupper is living the good life

My fireplace stopped working. Pilot was on but wouldn't light up. I called a few places for…read moreestimates. Not to write a whole novel but of the places I called, plus one other that came out and did maintenance plus a quote to fix the issue, Seattle Fireplace was amazing. From response time to just being upfront about their costs & overall service. I was honest about the other quote I received & they could have charged me more & still been competitive, but I was told "that's not the type of business we run". So they'll be the first place I call and the place I recommend to anyone that asks. The scheduling was quick. Showed up on time. Clearly outlined what was being fixed. No surprise charges. Tech was kind, knowledgeable, & transparent. I wish more businesses operated like this!

Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

A text message was sent for a day and time for All City Fireplace to show up to service my…read morefireplace. Right on time with a smile and accent! Mike was friendly informative and so helpful! Anything to do with fireplaces, call these guys!

The installation of our new WOODSTOVE by CUSTOM HEARTH earlier this year was very smooth and very…read moreprofessionally done. The crew was very friendly and knowilable. We are so pleased and happy to finally have that wood stove we always wanted. It works perfectly and makes our home very comfy on those cold days. Thank you CUSTOM HEARTH!

Never conduct a business to this place. This business is all about profit. Before you ask for help…read more clarify if you are going to be paying for the service. We're charged for $168. just for the tech to show how to use the remote. Easy way to make money.

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I had no problems with them but the electricians could have been more respectful towards my…read moreproperty they left a mess on the floor and broke the wheels on my food cabinet causing me to have to remove everything from it and take the wheels off then set it directly on the floor and replace all the food back to it. when I got my appointment I had asked if I needed to move it and was told no because you could get to the door but they needed to remove the entire front of the electrical box. I also knew nothing about an additional charge if I wanted a surge protector. The heat and AC work wonderful thank you.

So lucky we found Tacoma Fireplace Repair. Literally spent years calling around- we needed a repair…read moreour 30 y.o. Waterford propane stove. Always told "obsolete, parts no longer available " or "we don't know who repairs those." I called our heat pump company this year and they said "Call Tacoma Fireplace Repair." BINGO! They came out and repaired our stove. I asked them to replace all internals, not just the broken gas valve, so today we have a fully restored beautiful Waterford stove ! Superb service, very reasonable price, given the 5 hours spent on the repair. My highest recommendation goes to this fine company. Thank you!

These guys are so kind and knowledgeable. Took the time to explain what was happening and what the…read morefix was. I'll be using these guys every year to tune up my fireplace.

Bought 2 gas fireplaces and had them lit off 1 year 2 months ago. One was sooting up. Called them…read moreup to get service and ask about warranty and was told warranty was for 1 year. They came out to service and told us the sooting was caused by misplacement of logs over burner (they did the install), though the tech put on the work order it was caused by "log placement shifting". Obivous the sooting happened within the 1 year period, just happent to call them 2 months after period. $400 later. So much for exceeding customer expectations. As a small business owner for 28 years, not impressed, dont complain about big box retailers if you are not adding any additional value.

Wow! Three months later and we still don't have a working fireplace. Last time they connected it,…read moreprogrammed the remote, and told us to enjoy our fireplace. We used it for a month until an Amazon delivery person told us he smelled gas. We called CHS Propane. They arrived shortly after our call, and after testing discovered the leak was coming from the fireplace. We suffered a 40% fuel loss. Once again Fireside Solutions sent a technician. He then told us there was damage to the gas line and that he couldn't fix it.. Now we've hired a real plumber with experience with fireplaces and now we'll get this done right!