We came in on Saturday just to "look" for a future purchase. The selection of acoustic guitars was…read morevery good, with options for those who are budget-conscious to guitar aficionados. We ended up finding something we weren't looking for, and took it home. There was no pressure from the staff, but they were great about helping him take guitars off the wall to try, and made sure the gig bag was included. Everyone was friendly, the store was tidy and well stocked. Just a great experience all the way around.

I went to go guitar center to get an instrument for a graduate, and the associate awkwardly…read moreassisted me in finding the product that I had already found online; as though I wasn't worth his time. And then he proceeded to tell me how fortunate I am that they had such a great Waranty Service and after his words, he stated that it was going to cost me if I wanted the warranty. When I declined , he then automatically declined giving me what he expressed as courtesy free lessons because I told him it was a gift. How come customer service has to be so shady now? Just ask me if a want a warranty and don't inform me of a service I don't qualify for.

I love this place! I've never thought my 4 years old would play 12 classical pieces with the…read moreviolin. Never thought I could play 12 classical pieces (not as well as him but I can play them lol) We love our teacher and I highly recommend this school.

All three of my kids have taken lessons here for a total of 10 years. Top notch instructors who are…read morequalified and certified. Easy and affordable payment plans. We live close by but many students drive in from farther out and say its worth it!

Received a quick and thorough assessment of an instrument that I had purchased some years ago for…read moreone of my grandchildren. The gentleman who helped me was clearly a lover of instruments (you could tell by the way he handled it respectfully and lovingly) and very knowledgeable of their virtues, idiosyncrasies, and value! I will always send people here and return myself if I have any questions or need service for the family's instruments.

Not sure why this place has anything less than a 5-star rating…read more This store is one we all frequent to for our orchestral booklets, supplies, and services. I personally like that they are open later than most local violin shops and have what we need. My son needed his violin to be serviced and since the other local violin shop that I initially bought it from closed early for some reason, we figured we had nothing to loose and stop by here. We were greeted by an employee and informed him that the violin needed to be restrung, and after a couple of minutes after playing on their beautiful piano, admiring the cool guitars and shaking the colorful maracas, we were informed that the violin was fixed, however it was only temporary since they were not able to provide the full service that we needed and suggested another local violin shop for that service. The best part, we were not charged! Like who does that nowadays!?? Mind you, they don't service instruments. I appreciated the associate's service very much, he did not have to be so kind and desperately help us out when my son needed his violin fixed by the next day. I have nothing but great things to say about Music and Arts, they truly have great quality employees and a wide variation of instruments and knowledgeable employees. I am happy to come here anytime for any of my music needs!v

This place is so cute! I had to go to buy my All-state music, so this was the nearest place to get…read moreit. It is so easy to find because across it is a big intermediate school, so you shouldnt have trouble finding this. Inside it has a indie feel to it. This place has records, CD's, music, and many cute stationary stuff! The service is decent because they were attentive to what I needed and met my standards to what good service is (thank you and have a nice day etc.) I ended up buying a really cute pencil in addition to my music.

The quality of the store has really dropped. Their selection of music for string quartets is nil…read morefor weddings. The restroom toilet is disgusting. The man at the register seemed informed but not very intent on helping the customer. Either they had it or didn't. The store used to be really customer service oriented. Now I think they're subsisting on their music teaching program (private teachers and private students). Oh well. Time to find another music store for my stuff.

This review is ONLY for renting instruments and a few minor repairs. I have NOT bought an…read moreinstrument from Fishburn, therefore, I cannot comment on the process, price, or value-for-money of an instrument. MOST IMPORTANT: The employees are EXCEPTIONAL! They are knowledgeable, and if they don't know, they will find out for you. I have always had great service from them (even though I can be snippy at times). Please be patient with them if you want them to be patient with you. I have rented 3 instruments (1 violin and 2 cellos) from Fishburn. I rented a 1/8 violin from Fishburn 3+ years ago for my son. I highly recommending instruments for growing children or for adults that are just "trying" out an instrument. Fishburn has a great rent-to-own program where you pay a monthly price and this money counts towards you owning an instrument once the price of the instrument is paid out. I love this program. Here are some of my experiences with renting. Renting: Fishburn has different tiers of rental (the higher the quality of instrument, the more money you pay for rental). When I first rented the 1/8 violin, I though, "hey, my kid is just beginning, he doesn't need an expensive rental". I was wrong. All great musicians start out as a beginner, beginners matter. Rent the best that you can afford. A higher quality instrument will be easier to play, better on the ears when practicing (doesn't sound like someone is torturing a cat), and make your kid feel better about him/herself, therefore, making that kid want to practice more. I wish the people at Fishburn would have informed me about this aspect of renting, I would have rented the higher quality instrument first instead of renting el cheapo, then having to come back and trade-up. That being said, the higher priced rental instrument is worth it. I know that they probably source their instruments overseas. I just want to say, the cheap 1/8 violin is REALLY bad. We are now at the 3/4 size, higher quality instrument, and it sounds so amazing. I know Fishburn didn't make the 1/8 violin-shaped-atrocity, but maybe consider sourcing from a better place? With all this being said, yes, PLEASE consider renting from them! Their rental prices are very fair. During renting, they also will clean, repair, and replace strings, bows, etc. for you free of charge. Once we paid out the price of the violin, we own it and no longer have to pay the monthly rental charge. This was automatic and I didn't have to go in and remind them. This was very nice. When my kid out-grew his violin, I just took it in and they swapped it for a larger one, no additional cost! I'm sure if you wanted/needed a higher quality violin, you would have to pay for the difference. This is understandable. Once you own the violin though, YOU are responsible for paying for repairs and services. Repairs and services: I had to re-hair a 3/4 bow. The re-hair price is almost the cost of a new bow. I decided to re-hair instead of buying a new one because my kid will grow and what am I going to do with a 3/4 violin bow? If you have a full-sized bow, maybe having two bows would be useful. The luthier did call me and we spoke about the re-hair vs buying another one. I greatly appreciate her time and her concern. In the end, we re-haired and she did an awesome job. I have also brought my cello in to reshape the bridge, and change the strings. All repairs were done in a timely manner and they are good at keeping you abreast of timelines to manage your expectations. They are good at exceeding timelines, but things happen sometimes. We have all been there. Side note: When I first rented a 1/8 cello for my daughter, this had to be special-ordered. There was a mix-up somewhere and the cello did not come on time. Mr. Fishburn called me himself to apologize. In the end, we had a pleasant conversation. It's a 1/8 cello, there are a million other things that are more important. Final verdicts: Rent from Fishburn: Yes! Or at least, give them a chance and try it out. Repair at Fishburn: I have only done minor repairs so YES! For large repairs like big cracks in instruments, I do not have experience so I cannot comment.

Bad customer service. I have been a customer of this company's cello rental program for the past…read morethree years and had a positive experience until now, which makes this situation especially disappointing. I recently tried to rent another cello for my younger child, but due to issues with the store's process, the rental was never finalized and we were unable to receive the instrument despite waiting for quite some time. However, my card was still charged twice. It has now been about a week, and I still have not received the refund or any proactive update regarding the status. I eventually had to call the store myself twice, only to be told by the store manager that I should contact the corporate office directly. I understand that mistakes and system issues can happen, but I was disappointed with how the situation was handled afterward. Since the duplicate charges and unsuccessful rental were not caused by anything on my end, I would have expected the store to take ownership of the issue, communicate with corporate internally if necessary, and keep me updated until the refund was completed--instead of asking me to resolve it myself.

My daughter really enjoys her voice lessons at school of rock. They are very knowledgeable, great…read moreteachers!

My boys loves this place. This is the first time they picked up an instrument they both are…read moreexcelling!