I went to go guitar center to get an instrument for a graduate, and the associate awkwardly…read moreassisted me in finding the product that I had already found online; as though I wasn't worth his time. And then he proceeded to tell me how fortunate I am that they had such a great Waranty Service and after his words, he stated that it was going to cost me if I wanted the warranty. When I declined , he then automatically declined giving me what he expressed as courtesy free lessons because I told him it was a gift. How come customer service has to be so shady now? Just ask me if a want a warranty and don't inform me of a service I don't qualify for.

I bought two guitars from this store. Received one with no…read moreset up at all. Had to pay the tech to set it up. The second one was missing strings and filthy.

Needed a quick fix on my kids band instrument and they were able to do it quickly for a reasonable…read moreprice. The previous owner passed away last year so the shop is under new management and everyone seemed super nice including their new repairman Trino. Glad I found this place!

There guys have been serving and supporting music education for generations and really know what…read morethey are doing. Best musical instrument chain in the county. Period.

This place is so cute! I had to go to buy my All-state music, so this was the nearest place to get…read moreit. It is so easy to find because across it is a big intermediate school, so you shouldnt have trouble finding this. Inside it has a indie feel to it. This place has records, CD's, music, and many cute stationary stuff! The service is decent because they were attentive to what I needed and met my standards to what good service is (thank you and have a nice day etc.) I ended up buying a really cute pencil in addition to my music.

The quality of the store has really dropped. Their selection of music for string quartets is nil…read morefor weddings. The restroom toilet is disgusting. The man at the register seemed informed but not very intent on helping the customer. Either they had it or didn't. The store used to be really customer service oriented. Now I think they're subsisting on their music teaching program (private teachers and private students). Oh well. Time to find another music store for my stuff.

Jhon you're ate amazing saler…read more Only two peoples taking care of customer and we felt really good. Good advices Diferent options High quality I loved it Thanks for supporting my family new hobby. A lo cabimero Que molleja de contento !!!!

I've gotten three guitars from here love everyone of them practice daily on them couldn't go wrong…read morehere spend a lot of money, but it was well worth it

I contacted this store and asked to speak to a salesman. I wanted to get a price on a particular…read morepiano brand and model. This gentleman said, by company policy, he could not give me his best selling price over the phone... and that I had to go into the store to negotiate a price. Are you kidding me?! He then asked me when I would be stopping by the store. I asked if he had the model in stock. He said no. So, why the heck would I go into the store and waste my time when he didn't even have the model for me to play? The salesman proceeds to tell me how much was the retail price for that particular model I wanted. What's the point? And who cares about the retail price?! I want the price I'm going to consider buying, not the jacked-up price they set. lol These guys are worse than car salesmen. In new/used car sales, potential buyers can solicit quotes from various dealers, price shop/negotiate over the phone/email, and make informed decisions for the best deals. People with enough disposal income to purchase a brand new piano are not dummies off the street. lol You have to treat them with respect and honesty, and not this shady crap... oh I can't tell you what my price is BS. The good old way of rapport building and trust still go a long way in sales. Potential buyers: call around and compare, you don't have to buy from an authorized dealer in the same city/state you live. P.S. As a novice piano buyer, I highly recommend "The Piano Book" by Larry Fine. If you are considering a new piano, buy the corresponding supplement which has the manufacturer's list prices to enable you to negotiate. Lastly, voice your concerns/issues on the Piano World Forum (http://Pianoworld.com). ***NOTE/UPDATE*** We purchased a Yamaha U3, obviously NOT from Sherman Clay. Our family loves it!! I find it interesting how within a span of one month, 2 months after my post for this store and the other Clay Sherman store off 59, there suddenly pops up 3 great reviews of this store. Makes you wonder if those profiles were made up just to subtly rebut my comments. If so, nice touch! lol

From the owner: Piano sales, new and used, digital pianos, player pianos. Best value and quality in pianos. Great…read moreselection, friendly service. Delivery and financing available.

Best Music store in all Texas!!!! Real pros working there and an Amazing probably the best Guitar…read moreTech in all Texas working there as well.

Do not get your guitar set up here. The (supposed to be) technician chipped my guitar and all my…read morestrings are buzzing. My guitar was in pristine condition. The guy name is Robert by the way. He don't have a clue of what he's doing.

My daughter really enjoys her voice lessons at school of rock. They are very knowledgeable, great…read moreteachers!

My boys loves this place. This is the first time they picked up an instrument they both are…read moreexcelling!