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    Firehouse Subs

    2.0 (22 reviews)
    InexpensiveFast Food, Delis, Sandwiches
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

    Order Firehouse Subs Takeout or Delivery

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    FIREHOUSE SUBS ATMOSPHERE

    What's the vibe?
    Good for kids
    Good for groups

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    Walk Decor!
    MaryAnn S.

    The sandwiches are really fresh and the ingredients taste as if they had just gone to the market. Today was meatball sub day. The meat is succulent and well seasoned. Once you try it--you will add it to your favorites.

    This is what they have coming for them

    Sandwich was completely disassembled and soaking wet, like wetter then your sister after a night with me (BOOM) wouldn't recommend,and I wouldn't eat here again. staff clearly doesn't give af about customers hard earned money being spent. But fun hats. I'm so lonely... This is what they have coming for them (Picture example, real size reference)

    Firehouse Steak & Cheese
    Arionie H.

    First time ordering and what a disappointment! I paid nearly $5 for mac&cheese that was MAYBE 1/2 way full, and nearly NO meat on my Philly steak sandwich. I also asked for condiment toppings that weren't on my sandwich. 0 out of 5 stars

    An impressive hot sauce selection
    Rob P.

    Today I stopped in the Firehouse Subs on University to get a take out sandwich for lunch. I didn't realize it would be over 25 minutes for one sandwich after placing my order. Though in all they had five people working and the place was only about a third full at 11:30, they seemed disorganized. They didn't know which steamer they were using, had to keep looking in all of them. I watched some stuff sit in the steamer for long periods of time as they forgot food was in them. They have these puck like markers, but they were useless. They took food out to one table and the person picked up the bun, looked inside and then returned it saying it wasn't his. She found the right number and then served this touched food to another customer. That is a health code violation. It should have been thrown away and remade. Not only did I use the app but I read them my name. When the sandwich was finally ready they read the wrong name. Fortunately I had been watching over the counter like a hawk as it was taking far too long, and I claimed the sandwich with the wrong name attached. She said it was some other name and I said, it's for sure mine but she had somehow noted my name BACKWARDS. Dyslexic hearing is a thing as I get Trevor for Robert sometimes, but she wanted to be sure, so she marched around asking for Trevor. There was none. Finally she said, "I guess I had your name completely wrong." Nope, you had it completely backwards. Fret not, I won't be back at any lunch time soon unless I have an hour to spare. She didn't apologize or anything for the over 25 minute wait, the wrong name...nada. There was a lot of white goo on outside of bag. It was inconvenient trying to carry it while avoiding the greasy goo. The food itself tasted fine. I had the Smokehouse Beef & Cheddar Brisket. I enjoy the steamed version, which makes everything nice and tender. That part is better than Subway's toaster. But realistically I could have got nearly the same thing for about the same price at Arby's and it would have taken five minutes, tops.

    Medium hook and ladder

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    2 years ago

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    5 months ago

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    1 year ago

    They don't want to serve big groups of people and they make you call ahead if you are with a big group.

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    5 years ago

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    4 years ago

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    8 years ago

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    3 years ago

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    Thanks for the review, Chad! We hope to serve you again soon!

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    9 years ago

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    Palmer's Deli and Market-Corporate Office

    Palmer's Deli and Market-Corporate Office

    3.0
    (6 reviews)
    0.7 mi
    $

    I am shocked the way I was treated at this location. Yes! the food very good but the service by…read morethis one particular person Kayla. I would say lack there of. I have never been so belittled and embarrassed in my whole life. The young that I gave my money missed counted the money I was to receive back. Now I must say I should had counted my money but me being in such a rush I didn't. When I realized it I was at the Dollar tree so I called and spoke with a young lady by the name of Kayla whom also is one of the management teams. I told her the situation and I asked her could I come back up she said yes. As I entered I noticed that the gentleman was still on the cash register so I went and talked to Kayla and she basically called me a liar asked me that I have my receipt. I told her I didn't have a receipt due to the fact that the gentleman didn't give me one with my money I laid my money on the counter she said are you sure that you didn't lose your money or drop it. I said no I did not she said well are you sure you didn't spend it at the Dollar tree? I said no I did not I used my credit card would you like me to call there she said yes if you would like I spoke to the manager at Dollar tree Dollar tree manager said I use my card. I said I would not take and steal money from you he miscounted my money meaning the gentleman that was on the cash register. I said maybe he took my money check his pockets she said oh I'm not going to do that I said so you don't think that he would take money but you think I would take money she said I don't believe he would take money. I then said could you close the cash register out and count to make sure proof that I did not have the money and he miscounted or something she said no I cannot do that I said well will you please check the cameras she said no I cannot do that. She then said very rudely well you could leave your name and number if you would like and when we check the cameras at night and the cash out the money then we'll let you know tomorrow. I said so there's no way that you can look at the cameras or check the cash register now she said no I mean and she wasn't quiet she said no so if you want to know if your money is there do you want me to take down your number and name or not. By that time I started looking around customers were looking at me everybody was like I don't know I felt like they thought I was probably lying you know I got nervous my anxiety got bad I suffered from very bad anxiety and I said yes you could take my number and I said you want me to act like the angry black woman but I'm not going to give you that Joy Kayla I'm not going to do that she had a small smirk on her face I gave her my number and my name. I then said have a good day I proceeded to call the police they came he said it was a civil matter. The next day I called and I asked did they check the cameras of course Kayla answered and she said well the manager has not came in yet that just the area as far as money count. She then said I will have her call you when she gets in I said okay not even probably a half an hour 20 minutes later the management calls me and apologizes several times stating that she did count and it was $40 over my money which let me back up a little bit so I put my money on the counter that what the gentleman gave me and she said Kayla well why is there 45.00$. If your food came up to 15.49$ I looked at her like I don't know I was shocked that she would even ask that she said well what's the other money for I think I had probably like $8 and my other side of my purse and I said cuz I just came from the Apple store I literally pulled out my what I have purchased from the Apple store with the receipt. I then told her even if I combine the money together it still would not add up to what was owed to me from this deli. I end up going in to receive my money I didn't get the manager's name with the dark brown hair she did Apologize several times of course when she went to get the money to give to me Kayla had a money bag already there as she seen me walking in and she took $40 at out and literally if I could show you a camera you would see her throw the money to me on the counter. Today I called for corporate's number of course Kayla answered and as she said rudely would you like the number I said yes please she said okay she gives me this corporate number. I then say to her Kayla she said yeah I said you know the way you treated me I said the other manager apologized but I believe that you also owe me apology I have not been able to sleep I was embarrassed and humiliated by you she didn't say anything she hung up. This is not a woman that even should have a management position because she does not know how to treat people very very disrespectful I believe that you know she shouldn't even have that title of management and she needs to do more training on her customer service skills. When I walked in there and explained to her it was very degrading.

    Walked into Palmers at 12:01 pm. There is no organization to the ordering/line process. Finally got…read moreour complete order at 12:29! It cost us $27.12 for a oriental chicken salad, brownie, Pepsi, Ruben Sandwich, tea and side dish. Food was great but not worth the wait or price!!!

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    Nothing like the Apple Orchard sandwich...
    Nothing like the Apple Orchard sandwich...
    Palmer's Deli and Market-Corporate Office

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    Firehouse Subs - hotdogs - Updated June 2026

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