TL;DR - Definitely not fast food, and be sure to check your order…read more While my wife and I were visiting the area, I called from our hotel to order two salads. I was given an estimated time that they'd be ready, and I was there just before that time to pay for my order. I eventually got our food, but only because I approached the inside pickup window after *30 minutes of waiting* and asked one of the staff about my order. (Turns out it was done a good while earlier, but just set to the side in the prep area. Does the team not know to check the dining area for call-in customers? ) During that 30-minute delay, I witnessed the following: * Other customers also waiting a long time for their orders, particularly in the drive-through line. I had a clear view of the monitor that shows how well they're doing with drive-through order efficiency, and it was frequently displaying multiple indicators of poor performance. At the worst part, there were four cars in line on the display, all colored red (they start green when the order is first placed, and turn red after some time has elapsed indicating that the team should have delivered the order already). * A dine-in customer complained about something wrong with the order for his family. * Another take-out customer got his order, left, then returned several minutes later because an item was missing. Speaking of which, I ended up doing the same. After arriving at our hotel and unpacking everything, I found that one of the requested salad dressings was missing, and there were also no utensils in the bag. Back I went to get the missing items. I've ordered from Firehouse Subs in other regions, and have never had service this bad. The only thing saving this review from being just one star was the food. It was exactly what we wanted... ...eventually.

Food is great,people are friendly, but if you want food in less than 15 minutes go elsewhere! The…read moreapp is non-functional,the wait on the drive-thru is average 15 min or more!? FIX THE APP PEOPLE!! p.s.tried to fill out the survey in the momos but that also seems to not work!

From the Jersey Shore to the Tennessee Mountains Down the…read moreShore is a food truck inspired by the boardwalks of the Jersey Shore. After living in Dandridge for over ten years, owners Anthony and Berthann wanted to bring their joy of walking on the boardwalk and eating great food to the area. Down the Shore specializes in homemade, hand-tossed pizza with our signature homemade tomato sauce. Our large, NY/NJ style pizzas and other boardwalk treats will have you pumping your fists for more in no time. Try a slice or get a whole pie! ( Above Per their site) Well my hubby is from New Jersey, and always says he wants a good pie! (Jersey or New York) So on his way home today, he stopped by to get lunch to go and eat at home. He ate a slice of cheese pizza while waiting for his 15 inch Italian sub. Which by the way was huge and full of meats and cheese, with fresh tasty veggies. He got it the Jersey way! He also commented on how delish the fresh sub roll was.

Got pizza there the other night. It was great. Great service as well. Wish they were open more daysread more

I don't leave reviews very often but wow this place is phenomenal! I've been there about 5 times…read morenow and it's always been amazing and NEVER missed. The pull pork is so tender and flavorful, potato salad is delicious and the Mac and cheese is so unique and tasty! Oh and their house made bbq sauce I could just about drink it LOL! I really don't think there's anything "bad" you could get off their menu! The service there is also great! Everyone there is so nice and welcoming it's just really makes the whole experience feel so worth it, knowing the people are great and the food is great!. Even if they are busy and miss your call they call you back within 1-3 minutes! Highly recommend this spot! 10/10 easily

The food here is great! The meats are all amazing. We love the mac & cheese. We get food every time…read morewe are in town. The owners are very friendly as well. Place your order early in the day before they sell out!

Very nice staff. Food was delicious. Order was correct. We call our order in and carry out all the…read moretime and it's very convenient.

The restaurant is highly regarded for its smokehouse options and classic Southern comfort…read moreplates:The Smokehouse: Famous for its tender, fall-off-the-bone ribs, pulled pork, and a "Smokehouse Trio" platter. Burgers & Sandwiches: Large, flavorful creations like the Smokehouse Burger, the Fire Breather Burger, and a classic Reuben. Southern Comfort Classics: Fan favorites include fried catfish, country fried steak, and "Ex Boss Lady's Chicken". Appetizers & Sides: Known for fresh, hand-breaded fried mushrooms, feta-topped fried green tomatoes, and homemade sweet potato fries.

The lady in there by herself is always very nice and can make a dang good sub way better than other…read moresubways in area

A really nice man Jeff and I decided to give a star because he didn't had a costumerread more

Ordered pickup last night and things were left out of the bags. I would recommend making sure you…read morehave everything you need. Salads if they are included with your meal and things such as butter if you have a baked potato. Food was just ok, chicken was very bland.

One of those evenings where I didn't really want to get out as it so cold and windy but I need to…read moreeat so chose very close. This is on the other side of the interstate from the hotel so not in my walking distance plus remember it is cold. Neat local place with better than average service. The steak was the special but it really wasn't special. Cooked properly but not a great cut for a ribeye. The side salad was decent and the baked potato was a nice size. Service and ease of parking are the two bright spots. Food was ok.

Relator recommended Perkins, we been to chain before and remember it fondly…read more Our 55+ lunches of chicken-fried steak and bfast for lunch were solid, satisfying meals - cheap too! Kiddo also liked her shrimp teriyaki. The highlight tho are their desserts - lemon meringue & coconut crème delish!

Sarah is our server, when we first walk in, we ask for her. Today she saws us, and got our drinks,…read moreand menus. I already knew what I wanted 2 eggs OM, 2 sausage patties, breakfast potatoes, and 2 biscuits, and of course sweet tea. ( Save one biscuit and one sausage patty, for dinner) Mom had a breakfast bowl, breakfast potatoes,scrambled eggs cheese peppers, and roast beef, she cleaned her bowl! The place is huge, and always busy! The entire crew are outstanding, and are hard workers.