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    Firehouse Subs Edwardsville Troy Rd

    4.3 (4 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

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    Subway

    Subway

    2.4
    (10 reviews)
    0.6 mi
    $

    This business is NOT "doing their best during covid ". The…read morecustomer service at this store is HORRIBLE. Tonight was the last straw and my last visit. They constantly deny my coupons, or if I do get to use them, they sneak in an extra charge. The app is always screwy and tonight we had 3 disgustingly sloppy sandwiches, 2 of them were wrong, way wrong. We brought them in to be remade and instead the cashier argued with us, all the while rummaging through our sandwiches. Refused to remake them, but offered to put my missing ham on my sandwich. After she fingered it? No thanks. Refused remakes or refund. I left her with my sandwiches and was out 27 dollars.

    I patronize Subway restaurants at least twice a month, but sadly I do what I can to distance myself…read morefrom this location. And its the closest one to where I live! I don't know if its one person or family that has owned this location for several years now, but each time I come in here I get rude service...straight up. Same goes for the other location he (or they) owns, which is the Subway inside Wal-Mart- just within walking distance. I'm not a demanding customer, or picky one that likes specialized sandwiches in my own way; I just go for the basic with a few veggie and sauce toppings. I ate here last week (as much as I didn't want to but did anyway) just ten minutes before they closed at 9, and they kicked me out so I can eat my sandwich out in the 10-degree cold. Yes, I know it was my own fault that I didn't see the "Hours" sign but it would've been nice if the white male or Asian woman (who were both unfriendly) to say, "Just a heads up, we'll be closing soon...". I've written to Subway twice about this location, but so far the company has yet to get back to me. Honestly I don't see how this man or family still is owning and operating a Subway restaurant. Maybe he should put that picture of him and Jared back on the wall....

    Peel Wood Fired Pizza

    Peel Wood Fired Pizza

    4.2
    (546 reviews)
    1.7 mi
    $$

    The food was great. The girl who showed us to our table was a bit sullen because we didn't want a…read morehigh top, but Victor, our server, more than made up for it. He was really friendly and started a conversation about where we were traveling from and where we were going. He also gave good service, keeping my husband's ice tea glass filled. We had a large Italian chopped salad and a half and half pizza. Half was the cheese formaggio pizza and the other half was the trio of meat pizza. It was very good. For dessert we had their house baed chocolate chip cookies. Victor warmed them up before he served them so the chips were gooey. Sooo goood. It was a very enjoyable evening.

    What an incredible lunch special, for the low price of $18. You get to choose one item each from…read moretwo sections. The variety of choices allows you to create the perfect lunch. When I saw they had hot honey and pepperoni paired together on a 8" pizza, I instantly knew that was one of my choices. The fresh mozzarella and ricotta cheeses paired with the hot honey and pepperoni exploded with flavor. My only disappointment was the inner crust. The outer rim crust was very crispy, but the inner was soft and limp due to the excessive grease from the flavorful pepperoni. I guess that is something I just need to deal with for a tasty lunch pizza. My other choice was, the Apple Gorgonzola Salad. Wow. Double Wow! This has to be the best salad I have ever had. It was a delightful mix of, spinach, granny smith apple, gorgonzola, sun-dried cranberries, candied pecans, all topped with a delicious maple cider vinaigrette. I will be back for the large version and a glass of Pino Grigio as a dinner. As my usual, I sat at the bar. My adult beverage of choice, was a Peel Summer Lager. I may be going back to fill my growler, for the upcoming holiday weekend. The restaurant has a contemporary feel, but the acoustics make it a loud environment. I didn't mind the laughter and loud conversations, it was the yelling and crying toddlers that made me cringe. Service was friendly and attentive. I enjoyed watching the bartenders use their mixologist skills preparing all the cocktails. It pleased me to see they offer "hooks under the bar". That's a small detail that makes me smile.

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    Firehouse Subs Edwardsville Troy Rd - sandwiches - Updated July 2026

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