Nicole M.

Honestly.... Just go to subway. I got the Italian sub... makes subway look like it's a fancy 5 star restaurant. Not only was I disappointed in the sub, the Mac & cheese is cringe worthy. Not even at the sight, but the taste. It tastes like Alfredo sauce with hard uncooked shells. At the very least, please make sure the pasta isn't al dente and a sprinkle of anything would go a long way. Aside from that, the workers are nice.. which is why I added an extra star. Would I recommend this place? If you're starving, sure. Edit** when I got home, I ate the rest of my sandwich, which for the life of me.. I couldn't figure out what ingredient in it was just not doing it for me... I dissected the entire sandwich and found that whatever sweet ham was in there, just HAD TO GO. After removing it, it was actually pretty decent. So much, that I upped a star, and will actually return if I'm ever in the mood for a sub. I'll just be removing whatever sweet ham that was. Either way, PLEASE PLEASE do something about the Mac and cheese. On paper it sounds delicious. Unfortunately, I didn't get to eat the paper which in this case.. it probably would have tasted better.

ellie p.

upon checking out, my combo + a brownie came out to 26$. my mom made a joke about being able to buy a whole turkey with the price, the audience (me and the cashier) laughed ! i had asked for extra turkey bc i was starving. small mistake. i'm pretty sure because of this joke, they basically gave me 2 LBS OF TURKEY!!!! LMAO whether it was the joke or not, def do NOT recommend asking for extra meat as they go VERY heavy with it LMAO

James T.

Tried out the delivery that's set up through grubhub and was very happy with it. Was easy and the delivery guy even got here early. Now for the food... YYYUUUUUMMMMMSSSSS!!!!!! Ordered the New York Steamer, double meat, with bacon(because everything is better with bacon), **slaps sandwich** this bad boy can fit so much meat in it, thats what she said... Sandwich was so good and can't go wrong with Kettle BBQ chips and a coke. Yelp/Grubhub delivery service A+++, Firehouse subs A++++. Why are you still reading?!?! ORDER IT NOW!

Angie S.

Meatball was so good n cheesy! My bf liked his club on a sub, too. Def coming back for other menu and sides!

Jay B.

There's a funny backstory as to how I came about this place and why it took me so long to review. The first time I ever visited Firehouse was a faint and distant memory featuring a sub which I *think* tasted lackluster and strange to me. It might have been an off day or whatever. I couldn't even tell you what type of sub I ordered that day. At any rate, I decided to let some time pass and give the place another try. I mean, how couldn't I?? They have a freakin' 4 and a half star rating for f*cks sake!! Like with many other sandwich shops, I decided to try two different sandwiches on two separate visits to get a proper assessment. First was the tuna: I modified the ingredients on this one a bit because they actually put deli mustard on there's. One question...WHY?! Who the eff puts mustard on their tuna? Wait...ya know what? Don't answer that. I'm sure there's like a super secret society of weirdos who prefer mustard to mayo on their tuna. And honestly, I've seen stranger things happen. Overall, the tuna was pretty damn good. I was surprised! SO many sandwich shops get this wrong and I don't understand why. It's as if the concept of mixing tuna with mayo and veggies is far beyond comprehension. But Firehouse managed to not let me down. So they get a gold star. Next was the steak and cheese: I had mixed pre-reservations about this because of the condiments included. They include mayo and deli mustard on theirs, which I figured...*could* work...as long as you treated it like a typical burger at a fast food joint. See, ordinarily, I don't prefer any condiments at all on my cheesesteak. That's because a traditional philly doesn't have any; just steak with cheese wiz, mushrooms, onions, and peppers. Figuring this was an in-house thing, I opted not to exclude the condiments but still nixed the peppers. Holy hot damn was this thing good! Was it the best cheesesteak I've ever had? Not hardly. But it was satisfying for what it was. The bread was fresh and crispy the way it should be and the condiments actually didn't take away from the natural steak flavors at all. Only minor complaints I have are that the mushrooms felt like they could have been sauteed a lot longer and the shaved steak tasted slightly cheap and chewy....almost as if they used steak-ums. But this works as a frugal guilty pleasure in the namesake of cheesesteaks. I dare even go as far as to say they're better than Brown Bag....but not quite as memorable as Which Wich or Jersey Mike's. And that's how I would rate Firehouse overall. Since, in El Paso, there aren't many (in my opinion) great choices for sandwich shops. Most of the places I love most are out of state. So you pretty much have: this place, Brown Bag, Which Wich, Jimmy John's, Subway, and Charley's. And I'd rate Firehouse somewhere around #2 or #3. But I need to order another sandwich from here before deciding for sure. For now, I'm gonna give Firehouse 4 savory cheesesteaks blended cleverly with deli mustard and mayo out of 5.

Tanya Y.

I have NEVER in my life, loved a sub sandwich as much as I loved my very first sub from Firehouse Subs. Before my delicious encounter with FS, I always thought my best options for a quick sub was Subway. I was such a silly lass back then. Subway has nothing on Firehouse Subs, NOTHING I TELL YA! I devoured a NY Sweeper sub on wheat in all it's cheesy, mustardy goodness. This sub was better than anything I've concocted at home on my own. I think I was so used to eating subs with lettuce, tomatoes, onions and all those other veggies that I had actually tricked myself into believing anything I had before FS was actually good. Such a fool! FS doesn't add unnecessary toppings and loads up the delicious meats and melted cheeses. So damn good! I also love the whole flow of FS. As soon as you walk in they yell out "Welcome to Firehouse Subs" in unison. After you order you can just take a seat and they'll bring your food over to you. And if you're the kind of person that loves to load up your sandwich with sauces and whatnot, FS has a huge selection of sauces right at the counter. The house sauces are on point and you can buy them as well. And one thing that I've only seen at an El Taco Tote that FS also has is the amazing Coca Cola drink station. It has an assortment of different sodas and waters available that you can also get with additional flavors like vanilla Coke, cherry water, peach Fanta and so many more. And the thing is touch screen...it makes you feel like you're inside a restaurant from the future.

Vivian O.

I wish I could give your location NO STARS!! This place is horrible!!! I placed an online order at The Fountains of Farrah location for pick up today at 12:35. Got to the location 5 minutes after just in case. The two men working there did not acknowledge anyone there. It's took 30 minutes before I was even acknowledged at the cash register even though they kept passing by. Then they proceeded to tell me " We're our of lettuce" Are you kidding me ??? Why was I not informed of this, what's the point of asking for your # online. Re-train your staff they are in desperate need of it !!!!

Albert K.

I'm not very familiar with Firehouse, having been to one only once prior to the El Paso opening, so I didn't really have expectations or favorites going into this one. Generally, I'm always in favor of new sandwich chains moving here, which hopefully will eventually lead to EP finally getting a Jimmy John's. The hot subs taste very good, and are pretty big & satisfying, which is awesome! I particularly enjoy that the subs are hot but not toasted, which I prefer. I'm still working my way through the menu, but the Italian and Meatball are early favorites. The New York Steamer is okay, but its not quite a Reuben, and when I was eating it, all I could think of was eating a Reuben. I'm a big fan of the freestyle coke machine, and they have one, but if you're like me, you will be immediately drawn to the Cherry Limeade, and it is a BIG letdown. It just plain tastes bad, maybe the machine was acting up that day or something, I don't know. I'd normally not hold that against them, but it is the one drink that is actually made by them. There are a couple of other things you should be aware of, the first is that even though a lot of reviews have decided to compare it to Subway, which I think it's unfair because it is more expensive than Subway, the prices are closer to Potbelly's (about $10-$12/person), so I do believe Potbelly (which is also great) to be the more accurate comparison. The second thing you should know, is that the location is HORRIBLY INCONVENIENT, since getting to the upper-middle of The Fountains and out is a total pain in the a$$, and given the lunch crowd, you'll be hard pressed for time if you only have a 1 hour lunch; consider ordering online. Bottom line is, the subs are pretty damn tasty, and that's what matters.