Firehouse Subs

This Zaxbys is located on Gallatin Pike in Madison directly in front of/next to Walmart. Depending…read moreon the day really depends on the experience you have here. We hit this location up on occasion and I have never truly had the same experience twice. Service is hit and miss, but I have found better service through the drive thru than dine-in. Service has never been terrible, but it is always mediocre at best. Food wise, chicken tenders and wings are always solid and as expected, however the fries are either on point or gross and soggy. We usually make the request for extra seasoning on our fries and it is honored about 50% of the time. Location is clean and well kept. Overall, standard Zaxbys location that lacks consistency in service and food quality. We enjoy Zaxbys so we take the risk on occasion.

I would rate a zero if I could. The drive through process is terrible! They had people order then…read morepull over and park and then send a worker out going from car to car to give them food. We ended up waiting 20mins. It's as if they think they are not a regular fast food restaurant and can just take as many orders as possible and make people wait. Will not be back.

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Five Guys

4.4(10 reviews)

1.8 mi

I usually order online before I head in and my order is only waiting on the fries they drop when I…read morearrive. I am immediately greeted and asked if I need any sauces when I go to pick up my food. There is plenty of seating inside and outside. There is also ample parking. This is a consistent location and a go to for burgers.

When people frak up your order and get food poisoning makes a terrible weekend ....in-n-out is way…read morebetter and so over price on crapy burgers and 5 guys hot dogs are food poisoning...

Hotdog

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Cook Out

3.1(75 reviews)

1.9 mi

We pulled up to the drive thru to place our order and the female taking our order was so courteous…read moreand patient....My elderly Mom was with me and I asked for some time to discuss the options for shakes and the lady said pls take your time...after discussing milkshake options and hamburger options- I was finally able to successfully place our order- upon arriving at the window to pay- we were greeted with a beautiful smile and the same voice taking our order whom graciously accepted my apologies for taking so long to order....not only was she calm and patient- she had such a pleasant attitude in this extreme heat and never rushed us for pymt as I was struggling to find my phone or my wallet...it was such a pleasure to come across someone of her age whom understood the meaning of "customer service" and didn't fuss or moan at my disorganization...Was hoping to have a code on the receipt to take a survey to say how amazing this sweet girl was- yet all I see on the receipt is the cashier's name was Amber- IF indeed that is who I dealt with today at this location at 2:26p- girl you are AMAZING and I appreciate you!!!! And yes- the food was fabulously prepared and my elderly Mom devoured her peach shake and said it was SOOOO much better than the one she got at Chick-Fil-A lat wknd....hope Amber gets props for being as sweet as she was during our visit!!!!!

This Cook Out sits at the busy corner of Gallatin Pike and Conference drive, and is wedged between…read moreTaco Bell and Burger King. For the most part, it is your standard Cook Out location, nothing special and nothing terrible. I usually swing through when my partner wants something from the nearby Panda Express, which means we all end up happy with our choices! I don't have a go-to order as the menu has so many variations and combinations, I usually make a game time decision on what I'll be having. However, the one constant with every order is the Oreo peanut butter shake! I mean, that thang is delish and thicc! Service ranges here, and is usually pretty decent. Never any major issues. Food is always on point. Only minor misses and forgetting sauces or condiments on occasion. Most of my visits have been via drive thru, so can't speak to much inside. Overall, solid Cook Out location!

The front

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Whataburger

1.8(40 reviews)

2.4 mi

First time here, and overall I'm not impressed…read more It was okay, but nothing to rave over. The food was about a 4.5 - almost excellent. The service however was about a 2, as I had to wait a few minutes inside for a cashier to address my request. He spoke with a lot of assumptions, and he seemed as if he was way too busy to help me. The place was clean, however it's not a high priority on my list. Overall, I gave the place just over 3 stars, but not enough to call it 3.5. My advice - order in the app and call it a day with this place. Hospitality is not a skillset they know how to do to any amount of degree.

The food was cold they didn't take my order right. The girl was wearing her AirPods so that's…read moreprobably why she messed up my order

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BJ Hot Chicken

4.3(7 reviews)

1.3 mi

Not bad at all! They…read morehave a solid amount of options to choose from when it comes to the types and pieces of chicken, and it's an easy spot to walk in and sit down to eat. I got the medium, which honestly wasn't that hot, and my fiancé got the plain. Their plain chicken is actually really good. The medium just wasn't for me. Compared to other hot chicken places here in Nashville, it didn't quite hold up on the heat or the flavor. That said, the sides were the star of the show. The mac n cheese and fries were amazing. Would definitely go back, but if you're chasing the best hot chicken in Nashville, you can find it elsewhere.

I've tried the hot chicken salad in the past and it was very good. This time O tried the fish with…read morethe teriyaki glaze topped with sesame seeds. The portion size was awesome. Definitely made 2 sandwiches. The fish was fired to perfection! Definitely will be back!

The Vibe

Tender n' Juicy

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The Menu

Steak ’n Shake

2.3(62 reviews)

2.5 mi

We tried this place for the first time and were very happy with the hamburgers, grilled onions is…read morethe way to go. Our mom enjoys their shakes! Service was excellent, everything was super tasty, quick and easy.

This is California's version of In and out or at least as close as it get…read more Covid change everything. It use to be that the server would come to your table but now.... You order on a kiosk machines when you come in. I had a little trouble but Arline helped me out. (I know I spelled her name wrong) but she was friendly and helpful. Overall The restaurant is very clean inside and out even in the bathroom and it's much better than the one in Hendersonville.

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Chick-fil-A

2.8(76 reviews)

2.0 mi

I cannot say enough about service and atmosphere. The positivity of these employees is ridiculous…read more Everyone is so positive and helpful.! I would definitely recommend this Chick-fil-A location anytime any day!

I usually get a Chick-Fil-A sandwich, no pickles with fries and an Arnold Palmer. But lately, I…read morehave been getting the Market Salad with Nuggets and it's a 10/10. Apples, berries, granola, and nuts add so much personality to this salad. When you add the crispy chicken bites, it takes it to the next level. Plus it comes with the Zesty Apple Cider Vinaigrette! This salad is definitely on the sweeter side. So if you like refreshing and sweet -- this is the one for you. Pro-tip: add a medium fry!! I always order my food in the drive thru or through Uber Eats, so I've never been inside this location. I have sat outside and dined before. And it was a nice experience. Everyone is always kind and my order is always correct.

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Calle Taco

4.0(7 reviews)

1.8 mi

Food was excellent and very tasty. Service was fast and friendly. Menu was also very creative with…read morelots of options. Salsa, Guacamole, cheese dip was delicious. Great location for getting in and out.

I wish I could post pics, but upon seeing the food, I devoured it. I got the taquitos, a chorizo…read moretaco, and 2 al pastor tacos. I could not have been happier. A wonderful, upscale place for food! The prices were a little steep, but u know where the extra money went. I the food! The taquitos were covered n queso and still crunchy! Our server was super cute and friendly. Anyone looking for a taco place should give it a try

Great tacos

Great menu options.

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Pollo Campero

3.3(20 reviews)

2.5 mi

Chicken was good and moist. The service was confusing. And it was not the language barrier. They…read moredid not know the prices of the specials. The upcharges were many. They were out of several menu items. They did not have mayo or pepper for chicken sandwiches or fries. It has potential. But they need extensive training. Confusion overwhelmed everything.

First time here and the manager is so nice, I can't speak a lick of Spanish and she would laugh…read morewith me. Then she said the fried chicken was the best and she was right, it is the BEST!!! Very very very clean. You can tell they run a great team and I enjoyed grabbing lunch here, I will definitely be back and highly recommend Camperos!

Super clean tables and eating area at Campero!

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Taco Bell

2.2(33 reviews)

1.9 mi

This Taco Bell is situated in one of the busiest parts of Gallatin Pike, sitting next to Cookout…read moreand BK on the corner of Conference and Gallatin...and for the most part is your standard Taco Bell location. I have swung through this location a couple of times and each without issue, delay or problem. Dine-In was solid with no delay, and "fresh" food within a few moments. Sweet Tea was a bit off, but TB isn't really known for their tea, so I let it slide. Drive thru was a bit more of a wait, even with just a few cars. Nothing major, but a noticeable difference. Service was fine both inside and out. Nothing spectacular, but decent for a Taco Bell. Overall, wouldn't mind swinging back through when that craving for the Bell hits!

Yes, help up here at the store is amazing.Shane was wonderful at the window and I appreciate that…read moreso very much, very nice.Get me plenty of time to be able to get whatever I need.And he was completely respectful and I appreciate that so much , and I do plan on coming back again.

Things to do in Goodlettsville

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Nikki S.

3

10

2

11 years ago

What is the deal with the employees being forced to yell, "WELCOME TO FIREHOUSE SUBS!!!!!!!" every friggin time someone enters the store????? It was happening every 10-20 seconds. I feel sorry for the employees. I asked one employee, "Do they force you guys to do that?" She said, "Yeah. We don't have a choice. I don't like it but what can I do?" and after we complained TO THE OWNER, because they were shouting every 30 seconds... she started yelling to them, "I CAN'T HEAR YOU!!!" so they would shout it even louder. I said to my mother, "WTH!!! Is she doing that to spite us now??? The management seems like horrible psycho bosses from Hell. I'll never be back. read more

Clyde L.

22

27

7

10 years ago

I had the turkey cranberry sub and absolutely loved it. Great place and I'm happy I'm stumbled across it. All of the employees were very helpful. Prices were extremely fair. Pleased overall and will be back again. read more

Summer H.

0

7

1

7 years ago

Fast service and always get my extra pickle spears because they have the best. Bathrooms and drink station are not the cleanest.

Firehouse Subs - hotdogs - Updated September 2026

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Jersey Mike's Subs

3.2

(17 reviews)

Great sandwiches with great toppings and good value for the money…read more Delivery is prompt and placed where I asked for delivery.

The two gentlemen making the subs today were outstanding young men. Great guys, cutting up with…read morethe customers, energetic and very positive. It was a pleasure going into Jersey Mikes and having that kind of service. Oh yeah, food was good, restaurant was clean, etc.

Cook Out

3.1

(75 reviews)

We pulled up to the drive thru to place our order and the female taking our order was so courteous…read moreand patient....My elderly Mom was with me and I asked for some time to discuss the options for shakes and the lady said pls take your time...after discussing milkshake options and hamburger options- I was finally able to successfully place our order- upon arriving at the window to pay- we were greeted with a beautiful smile and the same voice taking our order whom graciously accepted my apologies for taking so long to order....not only was she calm and patient- she had such a pleasant attitude in this extreme heat and never rushed us for pymt as I was struggling to find my phone or my wallet...it was such a pleasure to come across someone of her age whom understood the meaning of "customer service" and didn't fuss or moan at my disorganization...Was hoping to have a code on the receipt to take a survey to say how amazing this sweet girl was- yet all I see on the receipt is the cashier's name was Amber- IF indeed that is who I dealt with today at this location at 2:26p- girl you are AMAZING and I appreciate you!!!! And yes- the food was fabulously prepared and my elderly Mom devoured her peach shake and said it was SOOOO much better than the one she got at Chick-Fil-A lat wknd....hope Amber gets props for being as sweet as she was during our visit!!!!!

This Cook Out sits at the busy corner of Gallatin Pike and Conference drive, and is wedged between…read moreTaco Bell and Burger King. For the most part, it is your standard Cook Out location, nothing special and nothing terrible. I usually swing through when my partner wants something from the nearby Panda Express, which means we all end up happy with our choices! I don't have a go-to order as the menu has so many variations and combinations, I usually make a game time decision on what I'll be having. However, the one constant with every order is the Oreo peanut butter shake! I mean, that thang is delish and thicc! Service ranges here, and is usually pretty decent. Never any major issues. Food is always on point. Only minor misses and forgetting sauces or condiments on occasion. Most of my visits have been via drive thru, so can't speak to much inside. Overall, solid Cook Out location!

Hardee's

3.6

(29 reviews)

I mostly use the drive through during the work week for a county ham biscuit. Was out for a morning…read moremotorcycle ride and stopped for a quick bite to eat. Used my rewards points for a biscuit and gravy. Food was hot and fresh and the service is always spot on. The morning store manager runs an amazing shift of employees. She is always friendly, and very attentive to the customers needs.

Great location, friendly staff, and good food consistently i've been going to this location since…read more2005 and it's always been good

Staleys Chicago Italian Dining

3.9

(48 reviews)

We understood coming in that the restaurant was busy and were totally fine waiting about 30 minutes…read morejust to place our order -- that part was expected. Unfortunately, the experience went downhill after that. We ended up waiting over two hours for our food, and during that time a large soccer team that ordered several minutes after us was served before we were. That was really frustrating, especially after already waiting so long. When my food finally arrived, my order was incorrect. I specifically asked for no gardinare on my beef sandwich, but it was made with spicy gardinare anyway. My mouth was on fire the entire time, so I honestly couldn't even comment on how the food tasted. I didn't want to send it back and risk waiting another two hours for a replacement -- or ending up with an another cold spicy sandwich. I understand that busy happen, but better order management and attention to dietary requests would have made a big difference. Really disappointing experience overall

I stopped in randomly for lunch after getting off the interstate looking for somewhere to eat…read more Sports and Chicago memorabilia on the walls. A scoreboard on one wall and several TV's. You place your order at the counter and they bring your food to you. Small selection of soft drinks and beers. I had the Street Dog with Crinkle Cut Fries. Both were good. I would try one of the Beef sandwiches if back in the area. Great music on the speakers playing 70's-80's rock.

Zaxbys

3.0

(26 reviews)

Not as good as I remembered. I have not been to Zaxby's in a few years due to being out of state…read morefor a while. I was so excited to have it recently but I was sad to realize it wasn't as good as I remembered. The bread is not nearly as delicious as it used to be. The seasoning on the fries is good but a little too heavy. The chicken portion seems smaller than I remembered. I am sad to say it but previously I believed it was superior to other chicken places but that's no longer the case. I was also disappointed to find a stink bug in my booth. I don't know that I will be back.

Great toast. Bombing sauce! Seasoned fries better than Raising Cane's fries. This location has a…read moreCoca-Cola Freestyle machine, so I got myself a Vanilla Cherry Coke. My favorite! Quick service too.

Jimmy John's

3.4

(28 reviews)

was craving a sandwich so I decided to go to Jimmy John's. I'm pregnant so I'm not allowed to eat…read morecold meats and since I know that they toast sandwiches I went there. I've never had a problem at Jimmy John's, but I did today. I went during my lunch break and ended up in a small argument with one of the employees. All i ask was that my sandwich be toasted. He proceeded to tell me that they can't do that. I asked they can't heat it at all for me? He told me it would be an extra five dollars if I wanted to heat my sandwich even though I can't eat cold meat. I told him that was fine if I had to pay the five dollars just so that I could get my sandwich toasted. I never told him I was pregnant, but he jumped to the conclusion that I was (i'm not showing) and made a scene with a full restaurant by saying "my mom never listened to the doctors when she was pregnant and she ate cold deli meat. I think people overreact." First of all, I'm glad that she was able to do that. Second of all he assumed that I was pregnant. I could've had some other medical issue which stopped me from doing that and for him to try to guilt trip me into eating a cold sandwich that could've potentially harm my child is crazy. Lastly it's extremely rude to tell me how to raise my My Baby and telling me that it's OK and that I shouldn't listen to my doctor. Mind you he was a Hispanic middle-aged man and had no place to tell me what I need to do. I ended up paying for my sandwich and leaving. I won't be returning to this location and I will make sure to tell my friends not to go to that location too.

This was my first time to a Jimmy John's. I usually head for Jersey Mike's or Subway. I have heard…read moreso many good things about JJ's and it's just subpar. I had a Subway the other day that tasted better. The girl as I walked acted like she didn't really want to be there. It was a Sunday about 2pm and I was the only one in there. I went in and placed my order and I just wasn't impressed. It was the first and my last time. Sorry, just don't get what the hype is all about!!

First Watch

3.9

(253 reviews)

I am a big First Watch fan, and this location in Hendersonville is a solid option for…read morebreakfast/brunch/lunch! I've been here twice, and it's in a convenient spot with plenty of free parking nearby. Most recently, my husband and I stopped by for an early breakfast, and we had a quick and tasty meal! When I do dine at a First Watch, I usually aim to try something new since they have such a large menu. Their seasonal menu actually rotates every 6 weeks or so, and there's always something fun and fresh to try from their special selections. This time, I stuck to the healthier side of the menu, and went with the Tri-Athlete egg white omelette. This was light and very veggie-forward, which is just what I wanted for such an early meal. My husband ordered the Farmhouse Hash, which is a must-try for anyone who loves breakfast potatoes. Their multigrain toast is full of flavor, and one of my favorite things to dip in eggs or jam (or both!) I also love the AM Superfoods Bowl, although we didn't order that this time around. Our server was fast and friendly, and made sure we had plenty of coffee on hand throughout our meal. We'd definitely return to this location the next time we're in the area!!

First and foremost, food is great…read more Very expensive for average customer service and slow seat time. Don't even bother getting onto the online waitlist and expecting an accurate seat time. Either the internet is out OR they don't even go by the online waitlist. Crammed lobby area, so you can't wait your 45 minutes in comfort. Today, they couldn't text you that your table is ready. So you have to wait by the counter to hear your name be called.

Five Guys

4.4

(10 reviews)

I usually order online before I head in and my order is only waiting on the fries they drop when I…read morearrive. I am immediately greeted and asked if I need any sauces when I go to pick up my food. There is plenty of seating inside and outside. There is also ample parking. This is a consistent location and a go to for burgers.

When people frak up your order and get food poisoning makes a terrible weekend ....in-n-out is way…read morebetter and so over price on crapy burgers and 5 guys hot dogs are food poisoning...

Keke's Breakfast Cafe

3.4

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Great and cozy breakfast spot to have in Gallatin! I visited yesterday with my mom and…read moremother-in-law, and we had such a great time and a great meal. Everything was fresh, delicious, and comforting. I ordered the Greek omelet, and the moms both had the scrambled egg bowl, and everyone really enjoyed their food. Special thanks to our waitress Carson, who was lovely, very attentive, and incredibly kind throughout our visit. Definitely looking forward to coming back!

I always have a consistently great breakfast here! There is a slowdown at the hostess station…read moreabout 50% of the time but after you're seated, I experience great service. Today was the regular combo and I upgraded the pancake to Florida style. I ended up taking half my breakfast home so getting a couple meals out of it is nice. My coffee was always full and the place is always clean. This is the place I usually take my friends to but I got stood up today!

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