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    Firehouse Subs

    3.0 (49 reviews)
    InexpensiveSandwiches, Fast Food, Delis
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

    Order Firehouse Subs Takeout or Delivery

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    FIREHOUSE SUBS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Dogs allowed

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    Shameful Sub
    Lauren B.

    Absolutely shameful... I cannot say enough bad things about this disgusting Firehouse Sub. We waited TWENTY MINUTES for three subs to be made with four staff working. There was NOBODY ELSE in the store..... It was the slowest service I've ever had a sub shop. The four guys working talked and goofed off the whole time. Then... the subs were made wrong! I ordered a sub with EXTRA Mayo and received none, making the sub inedible. The bread was sopping wet and full of slimed together turkey. So I wasted my money and time. The second sub was supposed to come "with everything" and it only had onions, are you kidding me?! It was the driest cheesesteak ever consumed. The floors, menus, and soda machine were also so greasy it was a health hazard. This is a shameful, disgusting sub location. PLEASE STAY AWAY.

    a fire engine co sign
    Chris S.

    Wow, sandwiches great! Better than Potbelly and way better than Subway. Call to order instead of through 3rd party sites.

    NY Steamer w/ extra meat = GOOD Choice
    Tarhy A.

    I ordered through the yelp app which is assisted by Grubhub. Was a little weary about doing it this way since one of my subs needed to be a certain way with zero exceptions. I was pleased to find out that the boys making the subs did read my instructions from the online order and made the sub perfectly. The rest of the subs were also made perfectly. The boys were really nice and the place looked clean. The subs are good and different from most sub shops. I love the theme and what they stand for at Firehouse. Wish I had pressed the "double meat" button cause these subs feel light. I can also appreciate a light sub but I really want to sink my teeth into a bunch of meat. I still gave this 4 s since my experience was a good one. Till next time...

    Slimey black lettuce that the manager defended as perfectly fine
    Samer A.

    I've never experienced such poor customer service. After I ordered online they called to let me know they were out of salad and I'd have to get it refunded when I arrived (that's all they said), so ok, disappointing but understandable. I got in and picked up the three subs and had to wait in line for my refund, and then wait on the cashier to key in the salad with all the EXACT customizations I ordered (though none were price-altering) before ringing up the refund. Ok it was a nuisance but I should be patient. I got home and here's what I found: 2x turkey bacon ranch, both with no bacon and several missing veggies 1 roast beef slathered in mayo (I remember keying in no mayo but they dispute that) and with missing veggies. But also, the lettuce was nasty, and as all three subs had lettuce, I didn't feel safe eating any of them. Here is a picture of a sub they gave me with a nasty piece of lettuce that is black and slimey. My entire order was completely wrong and inedible. Manager wanted me to drive back for a refund. I didn't want to because I had to figure out a different dinner for my family so he wrote my name down to come another day for a refund. Next day I came and it was a big stink. They had to call the owner for refund authorization. Somehow they expected I should have brought the subs back, because otherwise how could they know I didn't eat them? Ultimately the owner refused to refund the roast beef because they said the mayo was my mistake. The missing veggies they said they were out of, didn't tell me about on the phone but should have (manager admitted), and refused to be responsible for. They acted like it was a great thing for them to refund me two of the three subs and I should be happy. The manager kept insisting that the lettuce was perfectly normal, he would eat it, and they put in a new bag every hour. (I guess they don't realize it gets slimey like that when it's been in the bag too long past its date.) I didn't want to eat the food not only because it was wrong and nasty to me, but also, and especially, because of food safety. When my son found the nasty lettuce I stopped futilely trying to scrape off my mayo and we decided to be safe and throw it all away. Management's philosophy in their actions toward me was "the customer is always WRONG."

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    Review Highlights - Firehouse Subs

    Had the Brisket/Cheddar and it was fabulous.

    Mentioned in 2 reviews

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    Firehouse Subs - sandwiches - Updated June 2026

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