I had a a very difficult time finding someone to help with a bulkhead/foundation issue in…read moreFramingham. Almost all the contractors you find will do either the foundation or the bulkhead but not both. Most of the bulkhead contractors had a waiting list into next spring. I was lucky to eventually find Bella Masonry. Adam was a huge help explaining what my issues were and was very responsive throughout the process. His crew did a great job replacing my bulkhead and sealing where the bulkhead met the foundation of the house. I'd highly recommend Bella Masonry.

I hadn't even hired Adam when he spent an hour on the phone giving me advice about how to deal with…read moremy ancient fieldstone foundation. I had spoken with several other masons but it was quite clear that Adam was at another level than they were in his comprehension of the issues I was having. What a confidence builder. Generous and wise, Adam is an unusually engaged craftsman. I will be calling him again.

Good work, unfortunately the price isn't fair or even valid. They charge for work and after for…read morematerial. I would have been ok if when they showed up with materials I had a receipt. They showed me a receipt then and on the last day another receipt from material bought that day for more than then first day. This is at least sketchy. Again the work was good just left a bad experience.

Great prices and excellent quality work. Very affordable, and they treat you with a lot of respect…read more Diva Construction is definitely the company to go with. They truly care about customer satisfaction and building strong relationships, not just making money. They're honest, upfront, and always point things out before doing any work. They go out of their way to help and make sure everything is done right. Highly recommend them if you're looking for reliable and trustworthy service in Agawam.

Premier installed a french drain system for us about four years ago and we couldn't be happier with…read morethe results and the overall experience with this company. All of our interactions/communications were very positive. Before the job, everything was very transparent from pricing, the work to be done, options available, etc. And the crew performing the work was extremely professional. Prior to contacting Premier, we had water issues in our basement which made our basement nearly unusable; after getting moderate rain we'd get big puddles of water. After Premier installed the french drain, the basement has become our home office, our workout room, and we can store things without worrying about water damage. Four years later, the basement has been BONE DRY ever since - no water whatsoever, no matter had hard it rains. If you're on the fence, I can say: "do it" - it's been 100% worth it for us, and has transformed the way we use our basement. And Premier Basement Waterproofing is absolutely the company to use, to get the job done right.

The people are amazing , Grace ,and Jerry who work out the office and doing quotes were the first…read moreto respond and Jerry got out to my place fast. Marvin the young man who ran the job site is absolutely amazing , I can't say enough good things about him . The price was a little higher than quotes that came in after I went with Premier but if I had those quotes before and could of saved 2k I would choose not to and stay with Premier mainly because of those 3 people I named. I had a foot of water in my basement after a storm, Marvin arrived and put a sump pump in to drain all the water . He got Jerry to come in and look it over for a quote. I'll post the price and work done. - Came out and drained all the water with sump pump - they demoed a whole room , taking down all the walls , heating system and doors then disposed of all the wood. -they dug , installed about 100 sq feet of French drain , poured drainage gravel on top then re-cemented over it. - they installed a 2 pump system with battery back up and alarm - they installed a moisture barrier on the entire basement - They dug a trench and ran sump line out to safe area outside - Took 3 full days to complete - they stayed until 9pm on a Friday to be sure it was 100% completed. - everything was about 15k in total If you use them make sure you ask for Marvin to do the work , he's very honest and answers all your questions without trying to upsell anything . They literally just left my house at 9pm because they wanted it finished before tomorrows rain , only thing left is Jerry was going to have someone reconnect the heating but everything water proof wise is complete. I'll update the review if there's any issues but as of this moment I've never felt better about a service.

Love their work, i'm very satisfied with my floor! They took…read moretwo days to do the jobs as they said, I recommend this company to anyone that needs their floor done.

From the owner: Floor coating and basement waterproofing for residential, commercial and industrial clients using…read morecutting edge technology, that will last a lifetime.

We did a full basement dig out which was a month job with First Response Waterproofing. They did an…read moreamazing job sticking to schedule and communicating through the entire process. I highly recommend CJ and his crew for your future projects. I'm so glad we were able to find his company.

CJ took my deposit money and ran. Repeated calls and texts to him for 4 months now have gone…read moreunanswered. His voicemail is always full so you cant leave a message. The other cell phone he uses is used by someone else now. A total scammer. Dont even put down a deposit for a job because he just stole mine and ran!!!

RealDry's website states they service all of Massachusetts and address both crawlspaces and…read morebasements, so I reached out via their website contact form about the wet crawlspace in my western massachusetts property, and included its address. I received an email response from owner Curt, "You are currently out of our service area. You can try XYZ Company". His email signature's phone number had a 617 area code (Boston) and my property is in western MA, so I wondered if my query had been inadvertently sent to a Boston-area office. The site listed a different phone number for western MA, so I called it. I asked the man who answered if they serviced my western massachusetts town, and he said, "are you that lady with the crawlspace? Yeah, we don't do crawlspaces, and I have alot of work." I said thank you, wished him a good day and hung up. So, while I'm disappointed I won't get to work with RealDry, as I thought they had the expertise I needed, I'm annoyed to be lied to by the owner TWICE - first about the company's service area via email, and a second time, after he revealed he'd lied about the service area when I called their office close to my property and then additionally told me the company doesn't work on crawlspaces even though they prominently list crawlspaces on their website's homepage. If you're too busy, or don't want to consider the job for some other reason, just say you're too busy from the get-go. Don't lie - and don't lie repeatedly. It informs others that you're dishonest. The recommended "XYX company" was more than happy to come out and see the wet crawlspace RealDry was too self-important to bother with.

Every once in a while you come by exceptional work…read more We have had issues with water pooling and some flooding in our home for some time. We tried everything. We have an internal sump and an external sump pit as we live "on" the Quabbin. We'd always sought to mitigate by backups and alarms, etc. but Steve brought a new perspective to the table. Keep it simple and direct. Change your pumps within a cadence. Steve COULD have sold me on a french drain around the interior of the basement, but instead was able to determine that one of the perimeter walls just need to connect to the drainage, and that the drainage itself needed to be altered. So, for a fair and very small fractio of the cost of a french drain, Steve was able to jackhammer part of the floor to determine the issue. there wasn't rock under the basement! With updating the flow of the rainwater from that side of the basement, Steve solved the issue. Steve is direct and to the point. He's not going to waste your time. He is an expert with not only a strong skill set and many years of experience, but an inherent understanding of how to approach the customer conversation. There is significant value, both tangible and intangible, in this. I will be working with Steve on any water issues in the future...though I don't expect any, and I can't recommend him and his team enough. Feel free to reach out to me if you have any questions. Thank you Steve and team.