No show, no call. What a drag. There was a three hour window for them to arrive and not only did…read morethey not show up but they didn't call me! I had to contact them and they proposed a similar time frame the next week. I doubt if they will even show up for that appointment. They should realize that once trust is broken.........

We purchased our house this year and the main heat source is a wood stove in the basement. I wasn't…read moresure what condition it was in and also wanted it cleaned for this winter. He came out took stove pipes apart and cleaned it well. He also noticed a few problems such as a small bend in a joining seam that was probably letting smoke out and fixed that. He also changed the way the chimney cap worked so it wouldn't clog overtime. He gave several recommendations on how we should maintain the stove and how frequently it should be cleaned. He was conversational and enjoyed talking with him.

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Pre-fab Fireplace installation. Professional quality work…read morecompleted at Sugarbush Vermont South Village Condo.

When the Dad owned the business, he was a solid stand up guy and actually returned phone calls…read more Great work and reliable Nice guy too New owner, none of the above The customer service was deplorable and the owner does not return phone calls Hopefully you have a better experience Hopefully they stay in business longer than The North Lincoln showroom did Haha Now that was a complete clown show trash heap of a store Try grammar check next time It's their backs not there back C has four letters not five

We were in need of having our chimneys professionally cleaned and inspected. We called and made an…read moreappointment. Holden arrived promptly on the scheduled date. He was very informative and professional. He was thorough, neat and clean in his services. We look forward to using them again when we have our chimney re-lined this summer

After trying to contact multiple different chimney service companies for the last month, we were so…read morehappy when Pinckletink returned our phone call for a request. We had reached out to three other companies, two of which we never even heard back from and one who said they wouldn't come this far out to our house (only a town or two over.) We were in desperate need of a chimney sweep and inspection. The woman who returned my call was extremely friendly and knowledgeable and got us booked with an appointment for the following week on a Monday morning! The two gentlemen who showed up to our home were very nice, professional, and knowledgeable. They went right to work and seemed to have everything taken care of in not talk much time. Although I wish the results of our chimney inspection were better (thanks previous owners of the house), the inspection was thorough and seemed reasonably priced. The young gentleman who gave me the results of our inspection was actually the owner of the company and said they would be emailing over photos of the complete inspection along with an estimate for any repairs we would need to have done before potentially installing a wood stove. If you're in the need of any chimney servicing, I highly suggest Pinckletink. Friendly, professional, and knowledgeable!

From the owner: Having your chimney swept every year is one of the best ways to prevent dangerous chimney fires. We…read morewant your heating solutions to keep you and your whole family warm and safe. When you buy a new house a chimney inspection is important to get before you start using your new fireplace or woodstove to ensure it is able to operate safely. We sweep chimneys and clean stove pipes of all kinds, inspect chimneys for damage, cracks and debris, install new liners and caps when needed, inspect wood stoves, replace fire bricks, seal around the chimney, repair your chimney/fireplace bricks when needed, and more.

I have called Kim Stroup three times, two on the business line and one on her cell phone in the…read morelast three weeks but she has failed to call me back. I find that to be unprofessional and discourteous. They have done our chimney and wood stove cleaning company for years, but apparently they no longer need the work. It's sad to see a company not return phone calls. Highly unprofessional.

We truly appreciated the professionalism of this company. Kim and George came into our home fully…read moreprepared to take care of our needs and even gave us some valuable information regarding our wood burning stove. WE will definitely use this company for future issues. Thank you so much!

I started using Black Magic about thirty-five years ago, when Sam Tucker was working all alone. He…read morealways did a complete job, leaving the place spotless. Moreover, he gave a succinct written explanation of everything he had done and what we should watch for in coming years, occasionally suggesting changes in the way we used the stoves. Now Sam's son Nathan has taken over -- getting up on the roof is for younger folks -- and carried on the professionalism learned from his father.

We don't normally post reviews but I want to add our happy experience with Black Magic Chimney…read moreSweeps. They came recommended by the people who sold us our new wood stove. Nate came to clean out our flues. He spent a long time here both inside and on the roof. He checked the chimneys and told us which fireplaces needed cleaning and which ones could wait. Nate meticulously cleaned our wood stove and flue including wiping the stove down on the outside without being asked. He explained things and didn't recommend more than was needed. It was a real professional job.

Amazing service. Top notch suggestions and advice. Brian obviously knows his way around an off-grid…read moresystem. Immediately pointed out the issues I've been having with my stove and has jumped at the opportunity to fix/clean up the mess others have carelessly left behind. Excited to continue working with ADK clean sweep and it's very clear now why they've come so highly recommended. Thank you

I called Adirondack Clean Sweep Chimney and they we're at my house within days. We just purchased…read morethe home and need to have the fireplace evaluated especially since we plan on implementing short term rentals. Brian McCormack communicated with me right away to set up a appointment. He showed up on time, was very professional, did a complete evaluation and cleaning. He left no mess behind, was courteous and very helpful. He even offered some great tips on what information to provide to renters about fireplace safety. Additionally, his price is more than fair. I would highly recommend Adirondack Clean Sweep Chimney to service any fireplace.