After trying to contact multiple different chimney service companies for the last month, we were so…read morehappy when Pinckletink returned our phone call for a request. We had reached out to three other companies, two of which we never even heard back from and one who said they wouldn't come this far out to our house (only a town or two over.) We were in desperate need of a chimney sweep and inspection. The woman who returned my call was extremely friendly and knowledgeable and got us booked with an appointment for the following week on a Monday morning! The two gentlemen who showed up to our home were very nice, professional, and knowledgeable. They went right to work and seemed to have everything taken care of in not talk much time. Although I wish the results of our chimney inspection were better (thanks previous owners of the house), the inspection was thorough and seemed reasonably priced. The young gentleman who gave me the results of our inspection was actually the owner of the company and said they would be emailing over photos of the complete inspection along with an estimate for any repairs we would need to have done before potentially installing a wood stove. If you're in the need of any chimney servicing, I highly suggest Pinckletink. Friendly, professional, and knowledgeable!

From the owner: Having your chimney swept every year is one of the best ways to prevent dangerous chimney fires. We…read morewant your heating solutions to keep you and your whole family warm and safe. When you buy a new house a chimney inspection is important to get before you start using your new fireplace or woodstove to ensure it is able to operate safely. We sweep chimneys and clean stove pipes of all kinds, inspect chimneys for damage, cracks and debris, install new liners and caps when needed, inspect wood stoves, replace fire bricks, seal around the chimney, repair your chimney/fireplace bricks when needed, and more.

The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

SCAMMY! and the owner stands behind it! They will entrap you in hefty non refundable inspection…read morefees $225 and their estimate won't even be close to other reputable installers in the area. The technician gave inaccurate manufacturer specifications for venting.

I bought a propane fireplace/stove here a couple years ago and the sale and installation were…read morepretty good. Recently I called to schedule a service appointment because the stove won't stay lit. I think it is a thermopile or thermocouple? In any case I figured I'd have these guys check it out and do a "service" on it since it hasn't been serviced since I bought it. I called and pressed 2 for service. The person who answered for the service department gave me the phone number of "a guy they use". Well the guy is on vacation until the end of the month?! So I call back and they give me another number. I call that number and get voicemail. A week later I get a voicemail back saying sorry it took so long to get back and that he will be in my area in a couple of weeks if I want to call back. I called back and surprise, surprise, no answer. Still waiting on a call back. If you are going to advertise "Sales and Service" you have to provide service, not leave your customers out in the cold! (or in this case inside in the cold).

Honest, polite, and best of all they were on time!! Sadly…read moreone of my stoves from 1830 is too old to save lol

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Pre-fab Fireplace installation. Professional quality work…read morecompleted at Sugarbush Vermont South Village Condo.

I called Fireside Hearth & Leisure mid Jan, 2023. Cindy took my call. I explained I live 10…read moreminutes down the road here in Lisbon and never did business with her company before! I asked if they might perform a small job - bring my wood stove up five steps. My wood stove was delivered earlier that day via DHL. I provided photos and specs via the Etsy listing. Cindy replied with the simple message: "We're going to decline this work. I would suggest a moving company. Best, Cindy". Now, whenever I think of her I think of the term "discourteous snoot".

I had an expensive wood burning stove bought and double wall as chimney installed by these guys…read more They did a horrible job. They drilled the roof incorrectly, installed the chimney in the wrong place and my roof is leaking now because of their faulty work. My home insurance is after them for subrogation. Stay away from this place.

No show, no call. What a drag. There was a three hour window for them to arrive and not only did…read morethey not show up but they didn't call me! I had to contact them and they proposed a similar time frame the next week. I doubt if they will even show up for that appointment. They should realize that once trust is broken.........

We purchased our house this year and the main heat source is a wood stove in the basement. I wasn't…read moresure what condition it was in and also wanted it cleaned for this winter. He came out took stove pipes apart and cleaned it well. He also noticed a few problems such as a small bend in a joining seam that was probably letting smoke out and fixed that. He also changed the way the chimney cap worked so it wouldn't clog overtime. He gave several recommendations on how we should maintain the stove and how frequently it should be cleaned. He was conversational and enjoyed talking with him.

They were right on time to do my chimney liner & only took half an hour. Paul, Keith & crew were…read moreamazing & did an excellent job,

Paul is very professional, caring, honest. and a man of integrity.. He was on time, and his staff…read morewas professional and finished in the time that they said they would be. Paul responds in a timely manner without any wait time or unanswered questions. I would recommend Pickett Chimney service over anyone. Louise Moses

Dave's team did an awesome job in less time than estimated on our two chimneys that needed major…read morerepairs. The quote seemed high but when we understood all the work that needed to be done, it was worth it.

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

Amazing service. Top notch suggestions and advice. Brian obviously knows his way around an off-grid…read moresystem. Immediately pointed out the issues I've been having with my stove and has jumped at the opportunity to fix/clean up the mess others have carelessly left behind. Excited to continue working with ADK clean sweep and it's very clear now why they've come so highly recommended. Thank you

I called Adirondack Clean Sweep Chimney and they we're at my house within days. We just purchased…read morethe home and need to have the fireplace evaluated especially since we plan on implementing short term rentals. Brian McCormack communicated with me right away to set up a appointment. He showed up on time, was very professional, did a complete evaluation and cleaning. He left no mess behind, was courteous and very helpful. He even offered some great tips on what information to provide to renters about fireplace safety. Additionally, his price is more than fair. I would highly recommend Adirondack Clean Sweep Chimney to service any fireplace.