1. Fireside Home Solutions

1. Fireside Home Solutions

0

Portland, OR

Fireside Home Solutions

3.1 (42 reviews)
Closed 10:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

Services - Fireside Home Solutions

Fireplace cleaning

Fireside Home Solutions Photos

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Recommended Reviews - Fireside Home Solutions

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Reviews With Photos

Here is the invoice we paid for the fireplaces.

Do NOT purchase from Fireside. We spent $18,905 at Fireside in February of 2022 on three new gas fireplaces for our home. Two of them have never worked, and we cannot get Fireside to come back to our home to make the operable. It's been nine months, and we still can't get them to complete the work. We are now exploring other means to get our money back from this awful vendor. Do yourself a favor and purchase from a different store. If you must use Fireside, do not pay them until the work is completed and your fireplaces are operable!

Fireplace looks amazing. We bought the mantle/sides, painted it white and installed ourselves. Insert & stone was not from Fireside.
Amber M.

Sounds like the Sales Manager Tim is working on better communication with his sales team. He called me (after some digging and matching this review up with my purchase and finding my information/phone number) and personally apologized and refunded me a bit of cash back from my fireplace purchase. I really do appreciate their efforts being in sales myself. It sounds like they're on the right track to bettering their communication. I'll give them a second shot if I need fireplace again. We did install our fireplace and it looks amazing; see picture.

FireSide installs damaged screen. #1

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3 months ago

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Madeline W.

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8 hours ago

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Madeline W.

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21 days ago

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Madeline W.

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1 month ago

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Madeline W.

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3 months ago

I wished I would have called Fireside Home Solutions sooner. They did an excellent job! I will recommend them to friends and family

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Madeline W.

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5 months ago

Excellent service by Adrian of Fireside; thorough job, patient explanations, courteous demeanor throughout.

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5 months ago

always excellent to work with! timely service and they always solve the issue! highly recommend!

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1 year ago

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Jolene S.

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8 months ago

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10 months ago

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1 year ago

Timely. Appeared to know his work. Gave good explanation. Courteous. Have used company for years. Will use again.

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Jolene S.

Fred, thank you for your continued support and kind words!

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1 year ago

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Jolene S.

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1 year ago

They demanded full payment in advance - now that they have it - no response for a week plus.

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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Matt W.

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3 years ago

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Matt W.

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6 years ago

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6 years ago

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10 years ago

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Matt W.

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9 years ago

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Matt W.

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6 years ago

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7 years ago

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10 years ago

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6 years ago

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8 years ago

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10 years ago

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Matt W.

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10 years ago

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12 years ago

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8 years ago

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7 years ago

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12 years ago

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10 years ago

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Matt W.

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10 years ago

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Matt W.

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10 years ago

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10 years ago

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Page 1 of 2

Ask the Community - Fireside Home Solutions

Review Highlights - Fireside Home Solutions

Update: Received a call from the sales manager Tim today with an apology and he credited some money back for the inconvenience.

Mentioned in 5 reviews

Read more highlights

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Fireside Home Solutions - fireplace - Updated July 2026

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