Ran over nail while driving and called for immediate appt as we were traveling from another state …read more Made appt and drove to location only to find out no one available for repair . Meanwhile tire went flat and we were stuck in parking lot. OMG why would they schedule appt w out staff.

I had a damaged front driver's side tire. No idea how it got there, but it was a deep gouge down…read moreto the nylon plys. The set I had wouldn't make it safely through the winter this year. They gave me an estimate on Thursday evening right before the closed. They gave me a 9 am appointment on Friday morning and said it would be ready in an hour. They recommended a good, local breakfast place. The breakfast recommendation was the spot on. Their work on my car was professional and on time. They also performed a front end alignment and my truck has never driven so smoothly. Thank guys.

I trust and thoroughly respect the Team at Sullivan Tire Biddeford. Just had my tires installed on…read morenew rims I bought to fix a long standing shimmy issue with the rims I had. I've been working with the Team at Sullivan Tire. Today I left the shop and immediately noticed an 100% difference in my ride. 0 shake, vibration or shimmy. This is where anyone with an issue with their vehicle should go first, to let the Team at ST Biddeford figure it out and give a spot on assessment- Without Upselling. Great job! I'm yet again Impressed! Karl

This is my second time using this location. It was another great experience. Great customer service…read moreonce again and the car was fixed sooner than expected. Thanks again!

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

I made an appointment to have my tires rotated that I purchased at the Scarborough location. I…read morecalled to see if they were not busy could if bring my car in at 2pm Vs 3pm and Jordan said sure. I arrived promptly at 2pm and by 2;45Pm i was still looking at my car the parking lot. I asked Jordan why he told me to come in early because I could have worked from home and just bought my car in at 3pm as planned . He blew up, walked into the garage and starting swearing and that he would just push some through, it was the busiest part of the FU$#%king day, etc. The reason I was upset is that I called first to check their schedule. My tires cost almost 2k ( Continental high Performance) . I WILL NEVER EVER BUY TIRES OR HAVE MY CAR SERVICED BY THIS COMPANY AGAIN!!!

Jordan and the team are fantastic. They made me feel like they really cared and wanted to help me…read morefix my car in the most cost effective way possible. I would definitely recommend Sullivan tire to my friends, but also I remain a loyal customer because of the quality service they provide.

Was very dishonest to me he was supposed to change my car's serpentine belt, do an alignment and…read morebalance he just took my car it stayed there and he did nothing because I bought the car from a dealer which is affiliated with him and the car was still in the warranty period my car still needs a balance and alignment and I did change the serpentine belt myself. Stay away from this shady place.

Picked up a mail in a tire while visiting Kennebunk. Paulin's helped me out first thing in the…read moremorning on a Wednesday. Friendly and fast service. I highly recommend this shop.

We were traveling through Maine with a large motorcoach and a tow dolly. The tow dolly tire…read morepunctured and shredded on the Maine Turnpike VIP was able mount and balance new tires in a few hours once I presented them with the wheels. Arnold and team were excellent and said exactly what was going to happen and it did. Other tire stores in the area put me out days which was not going to work. As a business owner I was impressed with the attitude and customer service at the Saco VIP location.

Not super happy with the service today, and in the past…read more Before the winter got cold, I inquired about why my car was having a hard time starting, and sometimes didn't start in the cold. They looked at my car, and said it would be fine. They said my battery was in tip top shape. Two months later in the cold, it didn't start, and I couldn't make it to school. Turned out to be weak battery, and the starter. Things I feel they shouldn't have overlooked. Just now, I called inquiring about state inspections. I say I am coming right now to get it inspected, they say that's fine. I get here, and they say there is five hour delay to get my car inspected today. I have class, that wouldn't work for me. I wish they would've mentioned that before I wasted my time driving over. I'm sick of this, and them. Unless I have to I won't be coming back.

Had brake work done and was completely satisfied. Friendly staff. Will look forward to using them…read morein the future.

I have been taking my cars to Joe for close to ten years., I was refered to him by two different…read morefriends and I am very grateful for their referral. Lori at the desk always greets you with a friendly smile. The work on the car is always thorough. The prices are fair and transparent. Should you wait while they work on your car you will be confortable in a very pleasant room with the coolest aquarium in Maine!!

I went there a few days ago and purchased 4 new Goodyear tires. As I left, and jumped on 95 south I…read morenoticed my vehicle was shaking. Ok, thinking maybe the highway, however the pavement was new and smooth. It was so bad I had to find another VIP TIRE company. The VIP in Biddeford did not balance the brand new tires appropriately!! The manager of the VIP store re balanced my new tires, PERFECTLY. Stay away from Biddeford Maine VIP TIRES

Made an online appointment three days in advance for an inspection and to wait onsite. Received…read moreconfirmation and reminder emails. Drove over to be told that they did not have appointment in computer and they could not help me until afternoon. I showed my emails and they would not offer any solution accept leave my vehicle for the day or come back four hours later. It's too bad because I would have bought tires and brakes from them. Lost my present and future business.

VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I called on Sunday and was given an appt for Monday to change a light bulb in my jeep. Everyone one…read moreI spoke to was pleasant and very accommodating. I thought the pricing was very reasonable and I was in and out quickly. I would definitely recommend them to service your car. I can't remember the women's name that I dealt with this morning but she was very friendly and helpful.

Al Mays willing to help and at a fair price. Highly recommend for ANY car repairs. Wayne and his…read moreson have a great business and you should feel comfortable going there.

I have not been to this place in probably 5 years. I always worked on my car its never been to…read moreanother mechanic. They did several jobs for me on a car when I was sick. I had several issues with the repairs. In one repair they fixed a bumper support to get the bumper support off rather then dropping the exhaust they bent and pried and broke the hanger on the exhaust. I ended up fixing this myself about a month later as the muffler had a lifetime warranty. Recently I pulled the front suspension apart they used a regular nut! on the tie rod ends rather then a castle nut no way this could have been torqued properly. They also used a replacement screw to hold on a brake dust shield that in itself is fine but the screw they used had a square thread rather then phillips like the rest no way this was ever going to come off again with a square head. Never have seen someone use something like this before they are construction screws. I will say this Wayne seems pretty honest I was there once and he was on the phone telling someone he didnt want to work on a their car anymore because he felt the car was rotted out and didnt want to bill them for a car that was going to die very soon.