I've been coming to this Jiffy Lube for my oil changes for a while now, usually because of one of…read morethe wonderful ladies on the team who always takes great care of me. This visit, I was helped by a gentleman, and I have to say he completely exceeded my expectations. Not only did he perform my oil change efficiently, but he also took the time to inspect my vehicle and explain that I had a small leak. What really stood out was his honesty--he let me know it wasn't an urgent repair and that I didn't have to take care of it that day. Instead of trying to pressure me into spending more money, he simply explained the issue, gave me a quote, and let me make my own decision. That level of integrity is hard to find. On top of that, my front bumper had started coming loose because a bracket was missing. I asked if he could help secure it, and without hesitation, he took the time to fix it for me. That wasn't something he had to do, but he did it anyway, and I truly appreciated it. Customer service like this is the reason I keep coming back. I left feeling informed, respected, and confident that my car was in good hands. My next oil change is due in about 5,000 miles, and I'll definitely be returning here for it. Thank you for going above and beyond--I sincerely appreciate the outstanding service!

How about putting the oil cap back on the vehicle. That was vehicle #1…read moreHow about tightening the oil filter. Vehicle #2 These guys are either stoned or just idiots. Either way, save yourself some aggravation and don't go there.

When you pay $100 for wheel alignment, you only get your toe adjusted. The camber is another…read moreissue. They won't do this because it's time consuming job. Why don't they say only toes adjusted? It's a ripe off if you are paying $100 to just to adjust your toes.

I had an accident and ran over a rock which cracked my back right wheel. The people at Mavis were…read moreamazing. They removed my wheel, showed me the damage, and helped me contact my insurance company and locate refurbished wheel and spare tire. They went out of their way to locate a wheel for me and get it and install it. the next day I was on the road again and able to drive 100 miles where I can now have a dealer put on a new wheel and tire. they helped me with the insurance company and with locating the secondhand wheel at a different location. They were very professional and kind and helped me when I needed them most. my hats off to them. an excellent job well done.!

It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

Sorry maybe long, but sincere. First time using North Wales Service center. I've lived within…read morewalking distance for many years and for whatever reasons, I never needed their service. And this time, I honestly did not either. I have a unique vehicle with a 2.4L GM engine. (Polaris Slingshot) Polaris dealers are all overwhelmed with Polaris vehicles service and there is months wait for scheduling. This happens to be a starter replacement on a GM engine. I chose to reach out to a local business. Back on the road weeks earlier. Dean and Chris were both so honest, accommodating and pleasant to work with considering today's business world. Highly recommend using them.

If you need an oil change or any other work done on your car, this place is it. They really go that…read moreextra mile on top of just changing the oil. Also helped me get out of some legal trouble. (only needed an inspection). Plus its right by the train station so you can hop off and pick up your car and be on your way.

Oil change was quick and done on a day they were "closed", which was nice, however, they charged me…read more90+ for an oil change....on a kia. I used to pay less than 70 for an oil change on a car that took more expensive oil at a different mechanic. Will not be taking my vehicle back here.

Called last minute to get my car inspected, squeezed me right in and out! I was able to wait for my…read morecar in The waiting room as well. Great customer service! NEW OWNER is 10/10!! Highly recommend!

Brake flush and Cabin Filters changed. Set the computer and diagnosed the oil gauge issue and key…read moreproblem. This was my first visit and certainly will not be my last! I had a 1:00 pm appointment and I was out in 2 hours. The mechanic carefully worked on my car rather than rushed through the job. Their pricing was very fair and they listened to what I wanted. They showed me the parts after they were removed . I only wish I had discovered this garage sooner. I've been taken advantage as a single mom by mechanics I feel blessed that I finally found my second home with this garage. What a relief!!!

Used to be the best garage in the area, but sadly seems to have gone downhill after their move to a…read morenewer and more expensive location. We had a very negative experience recently and won't be returning. Not sure how we could trust them after this... Took our car to hinks as we've done for years for an inspection. Was quoted over $2,750 for repairs necessary to make the car pass inspection. With such a high price tag to fix an older car, we actually considered trading it in for a new car before ultimately deciding to get it fixed. Priced out the parts online and found that with labor, should've been able to get the car repaired for about half the price. Took it to another area garage that confirmed they'd be able to do the repair for $1,200, so we went with that garage. When they went to do the work, we got a call from them and I was expecting bad news and additional repairs / money needed... but they actually told me that they couldn't find any of these major problems with the car. There was only one minor fix needed. Car passed inspection and the inspection and minor repair cost me $125. I was so shocked that I took it to a 3rd garage and asked them to review the issues Hinks had identified and the 3rd garage confirmed they couldn't find any sign of those issues. Feel taken advantage of by a business we've been supporting for years. Would've been taken for a $2,500 ride if we didn't get a second opinion.

Always upfront with what needs to be done with my car and timely for a fair cost. Knowledgeable and…read moreprofessional. Would recommend.

I took my German car here years ago & they had for two weeks longer than the estimate & an extra…read more$1,000 more than the original estimate. To top it all off the ash tray in my car was full and my car smelled like smoke! Now I'm more car savvy and realize my issue was a simple misfire that $80 coil packs could have solved.

Dropped my car off and left all my documentation in the key drop-off. They have a box that you pull…read moredown to the right of the door with the key drop slot, and it has a pen in there, envelopes, where you can tick off the things that you want done and write in anything extra. Loved that extra little bit of care because nothing drives me crazier than trying to find an envelope and pen in my car because there's nothing but a key drop slot in the door in so many other places. They think of the little things. I had made my appointment online a couple of weeks before using one of the flyers that came in the mail, I scanned the QR code. I did put it in my phone as a reminder however I actually put in the wrong day, I would have been a day late however they sent me a reminder text to let me know that hey your appointment is coming up. Amazing, and very timely! I spoke mainly with Brandon and in all my years I have never spoken to any car repair place and receive such great service. He listened to my concerns as I have a few because my car is older. They kept me apprised of every step of the way. From initial diagnostics, when they finish them they sent me a link that took me to a website but not only detailed information about what needed to be done, but also recommendations with PICTURES to show what they were talking about. I was able to show them to my brother who was mechanic in New Jersey he said I see their concern and he agreed on their diagnostics, but we're getting rid of the car within a year so no need to do those things right now. When I spoke to Brandon we talked about what needed to be done for the inspection, the things that I wanted to have done extra including the oil and having an A/C repaired, and there was zero hard sell of any of the other options that were recommended but not needed at time of service. I have never had such an amazing experience at a mechanic shop in all my years and I can guarantee I will never go to another auto repair shop as long as I live in this area, I finally found the best mechanics around and trust me I've been to probably just about all of them including dealerships. They are absolutely outstanding and it didn't matter who I spoke to on the phone they were great, Brandon stood out as exceptional. Thank you Ross for the detailed Diagnostics.

Not entirely satisfied. We went in to get tires mounted. [New tires] and after, we had a new…read morethinking sound that wasn't there before on the front driver side. Took it to another auto shop to see if they can pinpoint the sound and the only thing they could say is that one of the BRAND NEW parts were now broken. Now these new parts have maybe 50-100 miles on them. If that. Going to call tomorrow [monday] to see if anything can be done. The car has only been driven home [about 4 blocks] and to the other shop [about 2 miles] since we took it to c&j.