Sam, Aaron, and Damian and the take 5 crew are very thorough and informative in every step they…read moretake. I went on a super hot day closer to the end of the day and they still provided great customer service.

Called on the phone asked if they had Pennzoil since their other location didn't have any. I got…read morethere and asked again, they said they did have Pennzoil so waited. They pulled me in still waited. Finally they for to work just for them to say they had no Pennzoil. 40 minutes wasted.

I took my car in yesterday afternoon for an oil change. The lady helping me was very helpful and…read morefriendly! She helped me with picking out the oil best for my car and explained all the types to me. They also gave us juice, fruit snacks and water. Fast and great service!

From the owner: Take 5 is your go-to for fast and simple oil changes in Odessa - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs, AND we offer State Inspections that are just as fast & friendly as our oil change. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

What a fantastic, easy, and friendly experience!…read more I just moved to town and came by for an inspection (TSI). Even though there were a line of cars when I arrived, I was in and out within 20 minutes - and they even fixed my undercarriage cover at no charge! From start to finish I was met by smiling, smart, and hardworking teammates. 5 STARS all the way! Fully recommend!!!

Great experience!! I got in and out! They were very polite! They did a great job! I'd go back for…read moresure. Very trustworthy.

I was lined up before their opening time of 7:30AM on a Saturday. There were other vehicles there…read morealready, but one of the bays was still vacant (so I'd be first in it). I pulled up to it and waited while the employees got ready to open. They did start greeting people right at 7:30... everyone but me, that is. I thought I was in the wrong line so after about 10 mins I went to ask if I was in the wrong line. No, I wasn't... they had just overlooked me. The guy was very apologetic and true to his word, got me sorted immediately. I pulled my own car into the bay with the tech's guidance and didn't have to get out for the oil change. The tech who did the change was very polite, introduced himself before he went to work on my car. He showed me my air filter and asked if I would like it changed - of course he recommended it - and it was filthy. I drove away from there at 8:07AM. I was very pleased with the fast service, the pricing and most of all the good customer service. It was a breath of fresh air to find good customer service in Odessa.

Most unorganized oil change I've ever had. The employees walk around like they have dead lice…read morefalling off them. I will go back to double check their work. I doubt they even put the right amount of oil in my engine. I will not be back. PS... I asked the lady inside "What's the point of paying at the pulp, if I still have to come inside to get a receipt?"... Her reply, "have a nice day sir." Nobody at this location cares!

I wonder why they closed it. It was one of the best places…read morein town for oil change. I was a costumer for more than 25 years.

Great fast service Highly recommend them to go get your…read moreinspection did! They even offer to help u pass if u need something fixed or replaced

Please do NOT take your vehicle here if you want it repaired in any way. We took it here twice and…read moregot it back more damaged then when we took it. Gave them a chance to make it right and fix the issues they caused, and just caused more. They will scratch your vehicle and deny it, partially fix your vehicle and charge thousands, then say it you want it "fully fixed" it would be a few more thousand. All while messing up all the sensors, the cruise control, and the heat. I reached out to the "Owner" and haven't heard anything back. Was told by Edward at Midas, that all I would get was probably an automated reply back. Horrible service, horrible customer service. You have my information if you wanted to make this right.

I got an engine with a 3 year warranty or 100 thousand miles. About 2 years ago and they said I…read morehave full coverage on the engine and when I took it back to them to have it fixed because they gave me a bad engine and they are now adding in certain details on why they can't replace my engine. It has been sitting at their shop for two months just for them to tell me that bullshit. Excuse the language, but that's all they do there. They don't do nothing but hold onto your vehicle and up charge you for things that they promised you. Don't go there you will be back in 2 months for the same problem. They don't fix anything right. And to top it off they left my truck unlocked and in a spot where cameras can't see and then it got stolen out their lot. all they said was " someone had to be workin on it before we got here or when we weren't looking" of course you weren't looking because it was your people Who stole the truck because Yall can't hold up the end of yalls own warranty.

My wife and I were traveling across the country from Camp Pendleton, California, when we began…read moreexperiencing engine trouble on Interstate 20 near Pecos, Texas. I called the local Firestone and spoke with Manager Matt and Engine Specialist Mark while we were still on the highway. They listened to our concerns, and diagnosed the problem, and repaired our vehicle the same day. Traveling cross country can be stressful, especially when car problems arise, but these gentlemen made the entire experience as smooth as possible. Their professionalism, knowledge, and willingness to go above and beyond gave us confidence that our vehicle was safe to continue the journey. Mark and Matt are outstanding representatives of Firestone. Their customer service and dedication truly exceeded our expectations. We are incredibly grateful for their help and highly recommend this Firestone location to anyone who values honest, reliable, and professional automotive service. Thank you, Gentlemen, for helping us get back on the road safely. You made a difficult day a lot easier.

Wife recently went to Firestone to have a tire fixed because of a screw in the tire - she was told…read moreshe needed a new tire (these were new tires about 5 months old) and the tire couldn't be fixed - she's then called me- i said take your car to Forest Tire company down the street - she did and they fixed the tire for free ! Im sick and tired of these local tire companies taking advantage of women by lying to them in order to sell a $300 tire