I've been to this Precision tune many times and they've never disappointed. I took my car to get…read moreFreon put in the AC because it was blowing hot. Well... a couple days later it was no longer blowing cold after they had added the Freon. I took it in this morning and they told me that my compressor needed to be replaced and it was leaking. My problem is I spent $250 for them to do some hundred dollar evaluation for what? and charge me 149 for Freon.I'm out $250 because they have no way to check for the leak before adding the Freon and then if it leaks out you're just out of luck. I asked them why that's the way they did things and why not check for the leak beforehand and before adding Freon so it doesn't get wasted and they said because they don't have the equipment to do it the way other places do so what I wanna know is why are they doing it then? Why not tell the customer these things beforehand like hey you might be out $250 if you do have a leak but we have no way to tell you that until you spend the $250 so it's OK to take a customer's $250 and basically watch it fly out the window?I guess so. I was then told it would be $1700 for a new compressor. I will not be back.EVER!

I came in to fix one issue, replaced a part a and it didn't fix the issue. But the guy says "the…read morenoise is a bit quieter". Came back because it wasn't fixed so they suggested a few more parts, instead I went to get a few more opinions before I went back to them to change more parts. Just for them to tell me my warranty on the part they changed is pretty much void because someone else touched my car.

Went to Express Oil Change on Russell Parkway in Warner Robbins, Georgia…read more Jaret took care of us and was awesome. Professional, thorough & all around A+. Fast, friendly & efficient. Highly recommend.

I made a huge mistake!!! I went to this location for a complete tune up on my car before moving…read moresince I drive an older model car; I wanted to make sure it was road ready for a 16 hour drive. Oil change, new struts, new spark plugs, new alternator, new AC condenser, new belts, the works... Everything they recommended for my year car I did. Immediately following the service my car was squeaking, brought it back and they said I was ok it was just the belt working itself out. Almost a year later, the brand new alternator went out. Called. Thankfully still under warranty, but I had to bring the vehicle back. I now currently live 16 hours away.... Brought it to the nearest Express Oil, which was 4 hours from me, to have the alternator replaced under warranty. They stated that it was because a belt related to the alternator was not put on correctly which was the reasoning for the squeaking and the alternator dying within a year. Now with this hot heat, every time I turn my AC on my battery light on my vehicle comes on and everything stops working. Called again and they said I would have to bring it back to the nearest express oil to have it looked at again. I cannot afford to drive another 4 hours... So I have been driving without AC this entire hot summer due to the issues. My vehicle is an older model, but I never had ANY issues until I went to this shop to have a complete workup done. The employees I have spoken with have been very pleasant, but all of these mechanical issues coming following that visit have just been miserable. Don't have work outside of an oil change completed at this location.

Brought a 20 yr old MB E320 in for repair to air conditioning. Paid almost $1,800. It would only…read moreblow cold air on high and it was a about a month before it didn't blow cold air at all. Called them and explained the problem. They told me they don't work on Mercedes Benz anymore and hung up.

FYI. They don't service Volvo cars, trucks. I'm sure they provide great service otherwise.read more

I needed an oil change and they took care of me within 30 minutes. Jessica P always provides…read moreexcellent service and has a great attitude. Thank you guys for awesome service!

Customer beware: I recently had my check engine light come…read moreon in my 2022 VW Tiguan. AutoZone ran a scan and told me it was related to the EVAP system. I then took my vehicle to Precision Tune Auto Care for a diagnosis, but instead of addressing the EVAP issue, they told me I needed new spark plugs. I agreed to the work, but before I even left their shop, the check engine light came back on. When I returned immediately, they scanned the car again and admitted the code was still for the EVAP system, not spark plugs. The manager "giggled" the gas cap, cleared the code, and sent me on my way. The next morning, the check engine light was back on. I then went to a different shop (Riddle), where they were honest and transparent. They confirmed that the issue was in fact the EVAP system, and even informed me that VW may cover the repair at no cost. When I went back to Precision Tune, they handed me the spark plugs they supposedly replaced, but could not provide any proof from their scanner that my car ever showed a spark plug-related code. This experience left me feeling that this business is not trustworthy. They charged me for unnecessary repairs and failed to fix the actual problem. Please beware when considering this location for your automotive needs.

For starters they really need to know what they are doing My son went up there to have his ac work…read moreon and they charged him a outrageous price and now he has to take it back cause it's not working it's so sad that they charge a outrageous price and can't get the job done correctly so if they correct the problem then not charge him extra for there mistake or every single person will know how there business really is and they don't listen to what you tell them what needs to be done they take it on there self and please take your car or truck somewhere else they are only out to get your money

Everytime my husband and I have used this tires plus we have been extremely disappointed. He…read morerecently bought a new tire and the technician threw his spare in the back of the truck instead of putting it back where it goes. We've brought vehicles in for oil changes and had all the oil leak out because a careless technician didn't plug the oil pan drain back in. Everytime we come back it seems to get worse because of the carelessness of the technicians. This store is obviously poorly managed. My husband has been coming to this location for over 30 years. He continues to come back because we have a credit account. We've brought consistent buisness to this location and each time it's something else. I will not bring my vehicle to this location. He stays committed to yall despite the horrible service he gets.

I brought a sedan in for a tire rotation and balance. They got the car in within 20 minutes of my…read morearrival. Everywhere else said it would take 2-3 hours. I thought the price was reasonable and the work seemed like it was done alright. The attendant was friendly and knowledgeable. I'd take the car back again.

Received a spark plug tune up from them back in 2024 and I had no issues!! as far as I'm concerned…read moreI like them. The rate was good, the service was speedy, and the workers were professional and friendly. I only paid $234.

spent over $200 to replace my crankshaft position sensor. They did not properly install it and put…read morein one that was not meant for the car.

I bought a car from Mr. D the end of February of 2023. And when I bought it from him everything was…read moregood until I went to go get a tag for my car and the tag office to me that they couldn't issue me a tag due to the fact the title of the car hasn't been processed yet. So I immediately called Mr. D to ask why cuz it had already been over 45 days since I bought the car. Well for a long story short he to me that the had a rebuilt title. And at the time I didn't understand what that meant. When I did my research and found out what I need to know. I went back and confronted Mr. D. Remind you it had been over 45 days after purchasing the car when he told me about the title. So when I confronted him then he wanted to claim that he wasn't to person that sold the car to me. Even though he was the only person I was dealing with about my car. I did all my paperwork and everything with this man. Anyway due to the fact I couldn't get a title for the car or a tag I ended up losing my car for the fact it had no registration. And the day I lost the car I found out that Mr. D didn't even have the title the car that an insurance company had it. So with all that said this man isn't nothing but a crook. So beware of doing business with this man. Cause he is a liar and a thief cuz I'm not the only one he has done this same exact thing to. Just warning everyone. Hope that this don't happen to anyone else.​​​

Javoni was absolutely amazing. From start to finish, he kept me in the loop and moved things along…read moreway faster than I expected. I was on a tight travel schedule and honestly in a bit of a panic needing my truck fixed quickly--but they really came through when it mattered most. The biggest win? They FINALLY fixed my AC. This has been an ongoing headache that multiple other shops couldn't figure out, and I was starting to think it would never get resolved. Javoni and the team actually took the time to get to the root of the issue--and now it's running perfectly. Huge relief and seriously impressive work. Highly recommend!

The technician that performed the repair on my vehicle did a piss poor job. Probably put in a cheap…read morereplacement part, and did not reassemble my vehicle correctly. Noticed some issues right away, and still finding other issues. Had my son in law contact them earlier about an issue, and per usual they didn't want to own up to it.