Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

Update on my prior review. Walter called and texted me and stated he would refund my service charge…read moreof 92 dollars on Monday......that never happened. Also regarding his response to my prior review, he never offered to come over to get the part number after the model number could not be read. He was about to order the wrong part which cost 100 dollars more. Also stating that i had to give him an answer so he can secure the part from his supplier which would take a few days to get. How does this story end. I ordered the part from an online authorized dealer $173. Part was delivered Monday. Eight screws later and my oven is back up and running. He was in a rush according to my wife. Was on the phone with another customer telling hum he would be right over. If he just would have taken a few minutes to remove the cover the part number was right there (see photo). 92 bucks for absolutely nothing, 10 minutes time. This is also the reason he does not take credit cards. The check was deposited, I'm sure right from his car that night.

I feel that I was scammed. Walter, very nice, came over, never looked at my oven and said I needed…read morea control panel. Charged me $90 dollars. Called the next day and quoted me $511 for a wrong part. I had to give him the correct part number so he lowered the price to $411. Part cost $173. I have no problem paying for work or parts. He initially told me that the service fee will come off the total price, that was a lie. Please be careful using this company, at first they promise you the world but in the end they lie. Be careful and do our homework

John's Village Appliance was wonderful to deal with. I had an issue with a gas oven and left a…read moremessage on the answering machine. I received a call back within 20 minutes and he was at the house in less than 2 hours. In this day and age see if you get that from the big box stores! I will definitely be using him in the future!

i have been using john's village appliance repair for many years…read more john in these days is one in a million. returns your calls, shows up the same day, charges very reasonable, and is very personable. a great guy. and... no charge for just walking in the door, like a lot of thief repair men are allowed to do now. however , john retired recently and i can't figure out how he picked this caveman to take over his business. i've spoken to this new guy twice and and he is no good. he won"t discuss what might be wrong with your appliance over the phone, he just wants to come over and run a diagnostic. you've been warned, this cretan is the absolute opposite of john.

Henry came to repair my ice maker which did not work on refrigerator. We waited till the next day…read moreand it has yet to make ice. He said he'll order another part and kept giving us the runaround and never came back to fix it. We're out of $200. Do not use him unless you want to donate your money to a dishonest and disreputable person!!!

Henry is not a honest business person. He agreed to do 3 repairs. One for a dryer, another for an…read moreelectric range and the last for a dishwasher. After the repairs to the dryer it makes a noise. After Henry ordered the electric range parts. I never heard back from him. I emailed him, called him on his multiple phone numbers and no reply. Listen to the 1 star reviews - stay away. Now I'm in the process of going through with the Better Business Bureau. Henry shouldn't be in business. This took place in August 2023. If I could he would receive zero stars.

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Travelle came out to repair my dishwasher the day after Christmas. I would highly recommend him…read more Travelle was punctual. He was able to quickly diagnose the problem and to clearly explain the issue. The repair price was very reasonable. Travelle was very well manned and respectful. I will definitely use him again for any of my appliance repair needs.

From the owner: Next Gen Appliance Repair is redefining the appliance repair industry with a fresh, innovative…read moreapproach. We combine the latest in smart technology with expert craftsmanship to deliver a service that’s faster, more efficient, and environmentally conscious. Unlike traditional repair companies, we utilize advanced diagnostic tools powered by AI to quickly identify issues and provide long-lasting solutions, reducing the need for frequent repairs. Our technicians are not only highly trained but are also equipped to optimize your appliances for energy efficiency, saving you money on utility bills while extending their lifespan. At Next Gen, we offer same-day service, flat-rate pricing, and a 100% satisfaction guarantee, ensuring transparency and peace of mind. With a focus on convenience, we even offer online booking and text notifications for scheduling and updates. Whether it’s your fridge, washer, or dryer, we provide repairs that are reliable, future-ready, and eco-friendly. Choose Next Gen Appliance Repair—where innovation meets dependability.

we had a few things that needed repair on our 10 year old KitchenAid Fridge. Sal was very…read moreprofessional, pleasant, friendly and knowledgeable of our problem. He fixed it quickly and we are very happy with the results!! Will definitely use them again!

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Queens you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

I found this company on yelp and reached out to them for a refrigerator and microwave repair which…read moreI was charged a $75 fee just to come out. Someone named Henry came and said my microwave needed 2 parts, I gave him the money for the parts on 5/23/24. On June 8th he said the parts came after I had to text him 5 times about when they were coming. I've been reaching out to him since then and he is not responding. This company is a scam and stole my money.

From the owner: Providing appliance repair in long Island and queens for over 15 yearsread more

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Don't lose this number! We called at 11 am for an issue with our dryer, I suspected the belt broke…read more Call back within 10 minutes, service tech Jose got here at 11:45, done at 12:15!! Great service, nice people and good value, not cheap but done right!!!