I have to start out by commending the team that I had the privilege of working with today! Starting…read morewith Amy at the reception desk, she was polite, open, great sense of humor, and very caring. She made me feel very welcomed and as if I was the most important person that she was going to see that day. Next I had the privilege of working with Quan. I cannot begin to express her customer centered approach to the testing modalities that she had to do with me. She was most patient, friendly, understanding, and was able to explain the process thoroughly and in a way that was not talking down to me but rather in a manner that I would be able to understand. I was most impressed with the care she displayed. Now to Dr. Katz. I do not think I have ever met a more compassionate doctor! He was extremely approachable, knowledgeable, patient, and truly demonstrated an invested interest in me as a patient. Not once did he look at his watch kept open body language and was able to answer questions. His office staff ran on time, clean, and practice universal precautions. I cannot recommend this practice enough, I wish I could gift 10 stars! Thank you Amy , Quan, and Dr. Katz!

I have been having a lot of sinus issues since the beginning of 2017 and I decided it was time to…read moresee an allergist. I met with Dr. Katz and his team this morning to have allergy testing and to consult about whether or not I was a candidate for immunotherapy (allergy shots). I would HIGHLY recommend coming here if you are experiencing sinus issues. Dr. Katz was not only thorough but he listened intently, made eye contact throughout our conversation and explained every aspect of what they would be doing today with the allergy testing as well as explaining immunotherapy to me in a way that a patient can easily understand. He had absolutely superb bed side manner and was very easy going. He put me at ease with all my concerns and made excellent suggestions for me moving forward. His team was professional, patient and efficient. I know I will always be in good hands coming here!

Dr Watkins is the best doctor I've ever seen. She found the right shot combination for my allergy…read moreshots which I took for about five years and then was able to come off them and remain symptom free. I had terrible seasonal allergies that kept me in the house but now I can run and play pickleball no problem. Really nice and efficient facility as well

My daughter was referred by her primary doctor to Watkins Clinic at Bartram Park for sudden onset…read moreof hives. The doctor recommended full allergy testing during the first appt on 2/1/21 to determine the source of the hives. We requested the cost of these allergy tests prior to them being performed and was told that their pre-certification dept verified with the insurance we would only be responsible for a $45.00 copay. One and a half months later after all the tests were performed and additional follow-up visits were also required from the burns on her back, she was given an envelope on her last visit 3/17 with a note from the billing dept "to give to patient". She was informed that she would not be able to come back again until the total amount owed was paid. That was $2,127.50 total for 4 visits. The pre-certification dept either didn't verify the benefits correctly or did not at all. The high cost was due to it processing towards the deductible and not a copay. We were not informed at any point of the escalating costs at each visit. The only response I received from their billing department is "this happens more than you think, we just put patients on a payment plan". This is not right that a provider can not admit they made an error or apologize, all while not even being transparent about the costs and passing their employee's error onto the patient responsibility. Total billed to the insurance company was $4052. Thank you for the unnecessary tests and cost associated with it. I paid the $45 copay for each visit as requested prior to the visit, and now I owe an additional $2,127.50. After all the tests and medicines, in the end, only Zyrtec knocked it out.

I recently contacted this office hoping to schedule an appointment due to ongoing allergic…read morereactions, including hives and lip swelling, I am having almost everyday. Which could potentially become life-threatening. I wanted to see one of Jacksonville's top-rated allergists, as listed on Google, to help identify the cause of these reactions. However, when I called to book an appointment, I was informed that the office does not accept any Medicaid-based insurance plans. Which I completely understood however I was then told that because I have Medicaid active--even though I also have a separate employer-based Florida Blue insurance plan that I planned to use--they still would not be able to see me. What stood out most was that I was never even asked why I needed the appointment or what symptoms I was experiencing. The conversation never reached that point because the focus was entirely on insurance coverage. It's disheartening that access to care can be denied so quickly, especially when someone may be dealing with potentially serious allergic reactions and is seeking answers to the cause. While I understand that each practice has the right to set its own insurance policies, I advised the scheduling coordinator to bring this matter to the attention of whoever oversees such decisions, as this can easily be viewed as profiling. I'm not saying that was their intent, but it's important to recognize how such policies may come across--especially when patients are turned away solely because they have Medicaid active, regardless of their own private insurance.This experience raises ethical concerns. Although I will be seeking care elsewhere, I'm sharing this to help others be aware of these restrictions before scheduling, and in hopes that the practice reconsiders policies that may unintentionally limit access to medically needed care for patients regardless of low income coverage or dual coverage.

I went to this company because I had a trusted referral, but my experience was extremely upsetting…read more From the moment I arrived, I was treated with suspicion and disrespect. I was told they couldn't see my child because I needed to "prove" who he was -- as if I was lying about being his parent. The way I was treated made me feel singled out and unwelcome. I can't help but feel that this happened because I am Black. No parent should ever be made to feel disbelieved or disrespected because of the color of their skin. This experience was hurtful, unprofessional, and unacceptable. I will not be returning, and I strongly advise others -- especially families of color -- to think twice before coming here. Everyone deserves to be treated with basic dignity and respect.

lovely place that serves both my toddler and myself. they have extremely considerate and polite…read morebedside manner. weekly allergy shots are super quick!

From the owner: Allergy and Asthma Clinic in Orange Park and Bartram Park. Allergies affect people differently,…read moremaking personalized care essential. At Watkins Allergy and Asthma Clinic, we assess your particular allergy and asthma symptoms and provide specialized, comprehensive care and treatment to fit your needs.

Wouldn't even check to see if they accept my insurance until after treatment has been provided.read more

Great staff, beautiful offices, dedicated allergjst, accepts insurance. Lollipops for after lol.read more

Very good , excellent referral coordinator pleasant off pleasant office…read more They get things done ,very clean and appropriate..

Humana's Island Doctors located at 9965 San Jose Blvd, Jacksonville, FL 32257 tel (904) 830-0861…read morehas 8 Physicians on staff. Highly rated is Thai born Dr. Lulu Amornmarn, Internist Allergist rated 5's.

Great experience! I would highly recommend it to anyone looking to better understand their…read moreallergies!

I paid thousands of dollars to this scam company. They raised prices on me despite having a care…read morecontract. I contacted the bbb and in retaliation they cancelled service with no refund after I just prepaid a year in advance. BUYERS BEWARE

I judge a doctor/specialists by how they make me feel! Can they fix what the problem is?!? And my…read moreallergies which came later in life, they have been able to control! I am not sniffling, sneezing and coughing on everyone! I no longer get bronchitis from post nasal drip! I can sleep without being interrupted from congestion and cough (so can my husband)! Yes I come in for my allergy shots every two weeks, my insurance does, like most insurance companies, cover with no co-pay! Addressing my allergies (trees, mold, mildew) have improved the quality of my life! I recommend this practice!

No wait. Pleasant staff. Great doctor Very informative…read more Explains procedures and reasoning for treatment

Extremely well run practice. Dr. O'shaughnessy is simply the best Dermatologist I had ever dealt…read morewith. Competent, thorough, professional. Great bedside manner. She catches things very early. I highly recommend her and the entire staff.