I love my ortho team at UF Health. recently had back to back surgery with Dr James and he is the…read morebest. very caring doctor and explains everything in great detail. His entire team is amazing and take great care of you. I also highly recommend Dr Freidl, he did my knee replacement a couple years ago and did prp in my other knee so I could wait a couple years before having the other knee replaced. He explains everything so you can understand it well. His entire team is amazing as well. I'm very happy to have the ortho team on my side. Thank you UF Health North Ortho Team and nursing staff in the surgery unit for going above and beyond for your patients. We love yall

My dad went to the ER at UF Max Leggett on Friday, July 24, 2026. He remained in the ER until after…read morehis surgery on Saturday because they said no rooms were available. The hospital has changed a lot since it first opened. It used to feel much more patient-focused and much cleaner. While in the ER, my dad had an accident with his tubing, and urine and feces ended up everywhere. The next morning, I was cleaning the sink myself with disinfectant wipes from their cabinet. After surgery, he was moved to B Tower, 4th Floor. While the doctors were excellent, the nurses were not pleasant or helpful. Sunday he had several family members visiting and helping him. On Monday, July 27, my dad called the family asking someone to bring him ice from Circle K because the nurses kept telling him the ice machine was broken. After not eating for seven days, making sure he had ice should have been a priority. I called the patient advocate to ask what the problem was. My dad had also been told physical therapy would come Monday to get him up and walking after surgery, but that never happened. Instead, my grandson got him out of bed and brought him ice. The patient advocate said she would visit him Tuesday, but she never did. When I visited Tuesday, his call button and TV remote were lying on the floor. He said the overnight nurse had dropped them and left without putting them back within his reach. At discharge, the doctors prescribed three medications and were told to send them to Walgreens on Main Street. Instead, they were sent to Express Scripts, meaning his pain medication and antibiotics would take one to two weeks to arrive. Common sense says those are medications a patient needs immediately after surgery, not weeks later. On Thursday, while I was there, a discharge nurse called to ask if he needed anything. He explained the prescription mix-up, and her response was simply, "I'm sorry, I can't help with that. You'll have to call back." The doctors provided excellent care, but I can't say the same about the nursing staff or overall hospital experience. It's disappointing to see how far this hospital's patient care has declined. It was a nightmare.

This center is so wonderful! I travel over 35 miles just to see them! Dr.Mead is so caring and…read moreempathetic towards his patients. Will continue to go here as long as I can!

From the owner: We are a specialized medical facility located in Jacksonville, FL with a focus on treating a…read morevariety of non-life threatening injuries due to car accidents, slips and falls, as well as workplace injuries. Our main objective is to treat injuries, not illnesses and provide exceptional medical services as an alternative to expensive emergency room care. This focused scope of practice allows us to eliminate the added stress of lengthy wait times that our patients would typically experience while visiting the ER. Our facility is fully equipped and offers much needed physical therapy as well as interventional pain management services to our patients. If you had an Auto Injury, Sports Injury, or any Personal Injury call us today. We can help.

I've been a patient here for over a year and they've always had an issue with communication. But…read morenothing as bad as these last 2 months. I went in late February to be prescribed weight loss medication as the thyroid/b12 combo wasn't working. I specifically told them on the phone that's why I was coming in. Yet the first question my doctor asked me was why was I here and did the stuff for the last 6 months work? Then I paid a $40 copay for a 5 min "apt" with the doctor then told to get blood work. I do. Then I don't get calls back for three days when I'm asking specifically about the blood work. Finally I'm prescribed wegovy, which of course I can't afford. So I figure that's the end of it. Flash forward two weeks I get a call from Walgreens saying my prescription is ready and it's for a similar injectable like wegovy. However I wasn't even aware they were sending something over. I try to call to find out what it is but of course no call back. In that time they then CHANGE the meds and again don't even tell me. I finally am prescribed Saxenda (not covered by insurance) but I decide to take the chance and pay the $260 for a pen to try it. I get my pen on 3/14 and go up to their office (at the doctors request a month prior) to show me how to use it. I see there for an hour before she comes in. And low and behold she can't do it because she forgot to send the NEEDLES over too. How do you forget that? Then they tell me I owe $120 difference cuz my insurance didn't cover the visit. First off, why didn't you say that a month ago? Second off, they then tell me they put in a "code" and it brings my bill down to $70 something so I pay the $30 whatever difference and think that's the end. A couple weeks later, I'm having no luck on the Saxenda and I'm also about to run out. The doctor didn't realize the dosage went up a week. In fact, the Facebook group I was in was the only way I knew that. I call multiple times saying hey I'm bout to run out of this please call me. No call back. Meanwhile I'm playing telephone with my insurance trying to get a prior authorization for the meds to try to get it covered and guess who's not filling out the paperwork? You guessed it, the office. It took 2 weeks for them to fill out the paper cuz the girl who does it had Covid. I'm sorry you don't have anyone else who works there? Then it's another game of me calling them and no call backs for days and days. The last update I got was from Jenn on 4/7 stating they were giving her the run around for the number to call. I've called multiple times since then to no call back. They say they will tell their supervisor yet their supervisor must suck too. Finally today I call AGAIN only to be told by some rude lady that they told me that the insurance denied it three times and they won't try again. I told her lady I haven't been told it was even denied ONCE. Why would I keep calling and wasting my time? Then she had the nerve to bring up the bill THAT THEY TOLD ME THEY HANDLED ON 3/15 WHEN I WAS THERE. So not only do they not communicate with patients, they lie. I'm a teacher, I don't just call places just to be like "hey did you fix my problem?" I'm the reason the prior authorization even started because god forbid they called the insurance. Don't go here they are the worst !!

My first couple of visits were fine. Not great, except for Jan, one of the front line ladies. Dr…read moreLongronio made No effort to learn anything about me or my medical past. He's in and out in no time! I needed a referral for a kidney dr. I was very specific that I did Not want a particular dr, so who did they refer me to? Yo got it, the one I did not, Will Not see. I called, spoke to Tiffany who said she'd take care of it and call me back. NOT! No call, nothing! I finally got a shot at having knee replacement surgery and needed Dr Logronio to fax over his ok for the surgery. I walked the paper into the office on Monday morning and handed it to, of all people, Tiffany! She recognized my name and told me she had been too busy to call me back, but at least she had actually changed the dr! On Thursday after not hearing from my orthopedic about the surgery, I called the office of Dr Longronio to see if the paper had been faxed. 1st call, 10:22 am, 2nd call, 2:17pm. 3rd call, 4:30. 0 satisfaction on any of the 3 calls. Promised call backs after each call, Never Happened! No clue if it got faxed no freaking clue about ANYTHING. Oh, and did I mention I was once again dealing with Tiffany and someone named I believe, Jeanie, neither one had the first clue. And if Jeanie wasn't throwing Tiffany under the bus, albeit deserved, she was throwing the Dr under it!! WORST FRONT OFFICE of ANY Drs office I've ever seen! The ONLY saving Grace this place has is a woman named Jan! Wonderful front desk lady, but not enough to make me keep this Dr. If he doesn't care enough to fax over a desperately needed piece of paper, it shows he just plain don't care at all. I need a Dr that cares! Not finding that here!!! Please avoid at all costs!!!!

Pretty fast location. The waiting area was almost full when we arrived. They still cleared everyone…read moreout at approximately the time for my appointment. They did not have any changing areas. That is their only flaw.

This was the first time using Akumin! I had to get an Echocardiogram today. Because I have a CDL…read more(commercial drivers license) and had heart surgery I have to have an Echocardiogram and Stress Test every two years. I'm able to alternate the test so this year it was the Echo. I did all the necessary paperwork online. Did the checkin process online and downloaded all the required documents and insurance information prior to arrival. I arrived at 10:30am and signed in and waited to be called back. About 10 minutes later they called me back for my procedure. I was completely done and leaving the facility at 11:05am. Everyone at the front desk was very friendly! The technician that did my echocardiogram procedure was very friendly and talked to me about my procedure. Everything was nice and updated and clean. The only thing I noticed was the restroom was messy but I think someone just came out "with issues lol". Definitely recommend Akumin and glad I came today. Will definitely not be worried next year when I come back for my stress test!

To no avail, after several attempts contacting the patient advocate and 3rd fl NM Terri and leaving…read moremessages, I felt I had no choice but to document the experience I had with a nurse from Weaver 3. Her lying and lack of care needs to be addressed. Upon admission to the hospital I stated that I am a "hard stick"which means it's very difficult to get blood from me and an IV in my arm. I stated that most times an ultrasound is needed or what they now use conveniently a "vein finder." I read from many patients that we have the right to request another nurse if one nurse fails the first or second time. When an ultrasound or vein finder is used, it's very easy to find a vein for me and a place for the IV to go so that medication is not just going into my arm, which is what happened in both arms, they swelled up. One arm was so swollen because they tried four times and was moving the needle around trying to find the vein. After telling them I wanted them to use the machine they did not listen and continued to poke me, even the assistant nurse manager. After being unsuccessful, I go and I read my notes in my file and the nurse lied and said that I denied having my blood withdrawn, which isn't the truth. After they poked me four times I then said can you please get the ultrasound or vein finder. That nurse did not come back for four hours and what did she have in hand, the vein finder and the result, she got blood. But she went into my notes and lied, and said that I refused to have my blood taken. Earlier that morning I had spoken with the nurse manager regarding the difficulty withdrawing blood from my arm and how I normally need an ultrasound and she seemed to have acknowledged and understood the issue, but yet hours later, I ran into this problem with two nurses. When I confronted the nurse about her notes, in retaliation she withheld my high blood pressure medication and tried to blame the CNA by saying that the CNA never told her my blood pressure was high. That was an outright lie because I heard the CNA tell her over the phone that my blood pressure was high. She said she was on a break and never came in to check on me after. She did not address the high blood pressure until four hours later after her break. My last five readings had been 169 and above, and nobody addressed it. In her notes she said I refused to have my blood taken and said that the machine was broken. I said I wasn't aware that my blood pressure was high and that I thought maybe the machine might be broken because it was getting really tight when it took my pressure and since nobody was addressing it, I didn't think there was anything wrong. I knew I felt tired and had shortness of breath and a headache. But that isn't abnormal for me, I often get headaches, even though this one was a tension headache, which I normally don't get. The shortness of breath I thought was my asthma, and I thought I was tired because they wake you up every few hours to take your blood pressure. The bottom line is the nurse didn't address it and in the notes she makes it seem like it's my fault and that I was being uncooperative. I was never an uncooperative patient. If you read everybody else's notes, I was never a problem. One nurse did mention that I require an ultrasound or vein Finder, which is just for confirmation that I allow them to stick me. I allowed them to move that needle all over the place and hurt me and bruise my arm up. I allowed them to put an IV in even though everything was going into the arm and not my Vein. I allowed them to do all those things. I have a pressure ulcer on my buttocks that they never took care of and then they discharged me with a bloody pressure ulcer with no medication, no bandages, no instructions. I feel like this qualifies as neglect on the nurses part and I plan on pursuing a conversation with my lawyer. This nurse needs to be reprimanded and honestly replaced because this is not the nurse's job to, neglect a patient. I don't believe this will happen because I believe that the nurses all stick together and the nurse manager is exactly the same way. She will defend the worst nurse and not the patient. After the nurse denied me my blood pressure medication I didn't feel safe there anymore. She has shown total lack of care for a patient.

Regarding ER visit on 03/16/2026 with Dr. Taylor Douglas DuFour. I was seen by Dr. Taylor DuFour…read moreduring an emergency room visit on 03/16/2026. In my opinion, he did not properly listen to or document my main concerns.I came in with severe back pain, persistent cough, shortness of breath, and frightening nighttime choking episodes where I woke up gasping for air. I tried to explain how serious this felt, but I believe my complaints were minimized and not taken seriously.My visit was documented as Flu Symptoms, which I believe did not accurately reflect what I was trying to communicate. I also did not receive the language assistance I needed to fully explain my symptoms.Emergency room care is extremely expensive, even with insurance. Patients may not have a second chance to simply go to another ER and pay another large copay. When someone comes to the ER, they need careful evaluation the first time.In my opinion, this was poor communication, poor documentation, and unacceptable care.

Total lack of communication, its horrible when a place you have been using for years get…read moreprogressively worse. The office didn't call to advice me what i needed. Arriving 45 mins early, sitting in the office 48 mins after my appointment time is uncalled for. If you use this location follow up with them multiple times as they WILL drop the ball.

My experience with 9A imaging was not so pleasant. I had to do MRI but couldn't do it, flipped out…read more The attendance was like your just afraid to die. Which he made this comment several times which ticked me off. I went there before and never had any issues. But this man insisted on telling me I was scared to die. I said no I got claustrophobia so now I cannot do a MRI and I know this now.

I was transported to the trauma unit under false pretences and every bit of dealing with this…read morehospital has been one of the worst experiences of my life. They stitched the smallest head wounds I had and didn't do anything for my larger head wounds. I felt like it was just done so a student could have someone to practice stitches on. When I returned to have my stitches removed, two out of the 5 were left and I had to pull them myself. I feel like I needed 10 to 12 stitches and they only did 5 and left a couple in my head because some blind ( probably hungover ) student didn't see them. My question was why didn't someone write down how many they put in my head so there could be no mistakes? Hey what do I know? My mother was a nurse for years and one of my brothers was a combat medic for years. I need someone that will be real with me and not make silly mistakes. These people are not that. I think any degree from "UF health" should probably not be taken very seriously. Edit: today they sent me a bill for 29,841.82. I was only in their care for roughly 6 hours from 2-30 am to 8-30 am. This is a joke of a hospital. I'm just gonna say it-- no one should ever be charged 5000 dollars an hour for medical services they cannot deny because they are unconscious. Lawsuits need to happen and I'm thinking about one myself

ER was a total nightmare ,terror!!!!My poor 85 year old mother had to lay with prisoners escorted…read moreby police,some homeless screaming and sneezing really loud 5x at a time!!!!!bloody beds that sheets were not changed for hours. A psycho that tried to leave his bed and argued with security. It felt like a third world country ER!! Please do not go there!!All that stress made my mothers blood pressure even worse!!! I still can not believe the nightmare we had to indulge!!!

Outstanding experience. Beautiful facility, cozy, roomy gowns, little touches like deodorant…read morepackets for after. Staff is pleasant & do everything to make it as comfortable as possible. So quick! Much better than other places I have been.