Was transferred her from an urgent care/ER when I needed an overnight stay ahead of an unplanned…read moresurgery. The whole nurse team treated me incredibly kind throughout my stay, especially when I told them I was nervous about some testing they were about to do. They kept me calm and treated me with the utmost care. Every person that I interacted with did honestly - the anesthesiologist, surgeon team, front desk, cafeteria workers (who went above and beyond to get me something to eat when the ordering system was down!) and even the person transporting me to the pre-op room! They were also incredibly knowledgeable and cared about me personally. I was in a room in the new tower apparently, which was very spacious and comfortable. There was a couch that converted into a makeshift bed for a visitor as well. I believe visiting hours are 9am-9pm. Coming back in for a post-op appointment was great as well. The front desk was helpful and pointed me in the right direction, and the medical assistant and doctor were professional and friendly. I would absolutely recommend UF Health North to anyone! Great experience.

This ER is hands down one of the best places to go if you ever need emergency care. From the front…read moredesk to the nurses and doctors in the back, everyone here truly cares, and you can see that in how hard they work every single day to help their patients.I have sickle cell disease, and unfortunately, this condition often carries a negative stereotype of drug-seeking behavior. I'm not saying that doesn't happen, but I am saying that not everyone who comes in for treatment is seeking drugs. What I appreciate most about the team here is that they always treat me with kindness, respect, and compassion--no matter how many times I've had to come in for care.

This center is so wonderful! I travel over 35 miles just to see them! Dr.Mead is so caring and…read moreempathetic towards his patients. Will continue to go here as long as I can!

From the owner: We are a specialized medical facility located in Jacksonville, FL with a focus on treating a…read morevariety of non-life threatening injuries due to car accidents, slips and falls, as well as workplace injuries. Our main objective is to treat injuries, not illnesses and provide exceptional medical services as an alternative to expensive emergency room care. This focused scope of practice allows us to eliminate the added stress of lengthy wait times that our patients would typically experience while visiting the ER. Our facility is fully equipped and offers much needed physical therapy as well as interventional pain management services to our patients. If you had an Auto Injury, Sports Injury, or any Personal Injury call us today. We can help.

I've been a patient here for over a year and they've always had an issue with communication. But…read morenothing as bad as these last 2 months. I went in late February to be prescribed weight loss medication as the thyroid/b12 combo wasn't working. I specifically told them on the phone that's why I was coming in. Yet the first question my doctor asked me was why was I here and did the stuff for the last 6 months work? Then I paid a $40 copay for a 5 min "apt" with the doctor then told to get blood work. I do. Then I don't get calls back for three days when I'm asking specifically about the blood work. Finally I'm prescribed wegovy, which of course I can't afford. So I figure that's the end of it. Flash forward two weeks I get a call from Walgreens saying my prescription is ready and it's for a similar injectable like wegovy. However I wasn't even aware they were sending something over. I try to call to find out what it is but of course no call back. In that time they then CHANGE the meds and again don't even tell me. I finally am prescribed Saxenda (not covered by insurance) but I decide to take the chance and pay the $260 for a pen to try it. I get my pen on 3/14 and go up to their office (at the doctors request a month prior) to show me how to use it. I see there for an hour before she comes in. And low and behold she can't do it because she forgot to send the NEEDLES over too. How do you forget that? Then they tell me I owe $120 difference cuz my insurance didn't cover the visit. First off, why didn't you say that a month ago? Second off, they then tell me they put in a "code" and it brings my bill down to $70 something so I pay the $30 whatever difference and think that's the end. A couple weeks later, I'm having no luck on the Saxenda and I'm also about to run out. The doctor didn't realize the dosage went up a week. In fact, the Facebook group I was in was the only way I knew that. I call multiple times saying hey I'm bout to run out of this please call me. No call back. Meanwhile I'm playing telephone with my insurance trying to get a prior authorization for the meds to try to get it covered and guess who's not filling out the paperwork? You guessed it, the office. It took 2 weeks for them to fill out the paper cuz the girl who does it had Covid. I'm sorry you don't have anyone else who works there? Then it's another game of me calling them and no call backs for days and days. The last update I got was from Jenn on 4/7 stating they were giving her the run around for the number to call. I've called multiple times since then to no call back. They say they will tell their supervisor yet their supervisor must suck too. Finally today I call AGAIN only to be told by some rude lady that they told me that the insurance denied it three times and they won't try again. I told her lady I haven't been told it was even denied ONCE. Why would I keep calling and wasting my time? Then she had the nerve to bring up the bill THAT THEY TOLD ME THEY HANDLED ON 3/15 WHEN I WAS THERE. So not only do they not communicate with patients, they lie. I'm a teacher, I don't just call places just to be like "hey did you fix my problem?" I'm the reason the prior authorization even started because god forbid they called the insurance. Don't go here they are the worst !!

My first couple of visits were fine. Not great, except for Jan, one of the front line ladies. Dr…read moreLongronio made No effort to learn anything about me or my medical past. He's in and out in no time! I needed a referral for a kidney dr. I was very specific that I did Not want a particular dr, so who did they refer me to? Yo got it, the one I did not, Will Not see. I called, spoke to Tiffany who said she'd take care of it and call me back. NOT! No call, nothing! I finally got a shot at having knee replacement surgery and needed Dr Logronio to fax over his ok for the surgery. I walked the paper into the office on Monday morning and handed it to, of all people, Tiffany! She recognized my name and told me she had been too busy to call me back, but at least she had actually changed the dr! On Thursday after not hearing from my orthopedic about the surgery, I called the office of Dr Longronio to see if the paper had been faxed. 1st call, 10:22 am, 2nd call, 2:17pm. 3rd call, 4:30. 0 satisfaction on any of the 3 calls. Promised call backs after each call, Never Happened! No clue if it got faxed no freaking clue about ANYTHING. Oh, and did I mention I was once again dealing with Tiffany and someone named I believe, Jeanie, neither one had the first clue. And if Jeanie wasn't throwing Tiffany under the bus, albeit deserved, she was throwing the Dr under it!! WORST FRONT OFFICE of ANY Drs office I've ever seen! The ONLY saving Grace this place has is a woman named Jan! Wonderful front desk lady, but not enough to make me keep this Dr. If he doesn't care enough to fax over a desperately needed piece of paper, it shows he just plain don't care at all. I need a Dr that cares! Not finding that here!!! Please avoid at all costs!!!!

Pretty fast location. The waiting area was almost full when we arrived. They still cleared everyone…read moreout at approximately the time for my appointment. They did not have any changing areas. That is their only flaw.

This was the first time using Akumin! I had to get an Echocardiogram today. Because I have a CDL…read more(commercial drivers license) and had heart surgery I have to have an Echocardiogram and Stress Test every two years. I'm able to alternate the test so this year it was the Echo. I did all the necessary paperwork online. Did the checkin process online and downloaded all the required documents and insurance information prior to arrival. I arrived at 10:30am and signed in and waited to be called back. About 10 minutes later they called me back for my procedure. I was completely done and leaving the facility at 11:05am. Everyone at the front desk was very friendly! The technician that did my echocardiogram procedure was very friendly and talked to me about my procedure. Everything was nice and updated and clean. The only thing I noticed was the restroom was messy but I think someone just came out "with issues lol". Definitely recommend Akumin and glad I came today. Will definitely not be worried next year when I come back for my stress test!

I went to the facility for an X-ray, check in was prompt, the tech was very nice & professional,…read morethe facility was nice & clean! Not a long wait at all. Love the convenience of this facility being close to home for X-rays or the emergency room. Definitely would visit again.

Regarding ER visit on 03/16/2026 with Dr. Taylor Douglas DuFour. I was seen by Dr. Taylor DuFour…read moreduring an emergency room visit on 03/16/2026. In my opinion, he did not properly listen to or document my main concerns.I came in with severe back pain, persistent cough, shortness of breath, and frightening nighttime choking episodes where I woke up gasping for air. I tried to explain how serious this felt, but I believe my complaints were minimized and not taken seriously.My visit was documented as Flu Symptoms, which I believe did not accurately reflect what I was trying to communicate. I also did not receive the language assistance I needed to fully explain my symptoms.Emergency room care is extremely expensive, even with insurance. Patients may not have a second chance to simply go to another ER and pay another large copay. When someone comes to the ER, they need careful evaluation the first time.In my opinion, this was poor communication, poor documentation, and unacceptable care.

Total lack of communication, its horrible when a place you have been using for years get…read moreprogressively worse. The office didn't call to advice me what i needed. Arriving 45 mins early, sitting in the office 48 mins after my appointment time is uncalled for. If you use this location follow up with them multiple times as they WILL drop the ball.

My experience with 9A imaging was not so pleasant. I had to do MRI but couldn't do it, flipped out…read more The attendance was like your just afraid to die. Which he made this comment several times which ticked me off. I went there before and never had any issues. But this man insisted on telling me I was scared to die. I said no I got claustrophobia so now I cannot do a MRI and I know this now.

I was transported to the trauma unit under false pretences and every bit of dealing with this…read morehospital has been one of the worst experiences of my life. They stitched the smallest head wounds I had and didn't do anything for my larger head wounds. I felt like it was just done so a student could have someone to practice stitches on. When I returned to have my stitches removed, two out of the 5 were left and I had to pull them myself. I feel like I needed 10 to 12 stitches and they only did 5 and left a couple in my head because some blind ( probably hungover ) student didn't see them. My question was why didn't someone write down how many they put in my head so there could be no mistakes? Hey what do I know? My mother was a nurse for years and one of my brothers was a combat medic for years. I need someone that will be real with me and not make silly mistakes. These people are not that. I think any degree from "UF health" should probably not be taken very seriously. Edit: today they sent me a bill for 29,841.82. I was only in their care for roughly 6 hours from 2-30 am to 8-30 am. This is a joke of a hospital. I'm just gonna say it-- no one should ever be charged 5000 dollars an hour for medical services they cannot deny because they are unconscious. Lawsuits need to happen and I'm thinking about one myself

ER was a total nightmare ,terror!!!!My poor 85 year old mother had to lay with prisoners escorted…read moreby police,some homeless screaming and sneezing really loud 5x at a time!!!!!bloody beds that sheets were not changed for hours. A psycho that tried to leave his bed and argued with security. It felt like a third world country ER!! Please do not go there!!All that stress made my mothers blood pressure even worse!!! I still can not believe the nightmare we had to indulge!!!

Outstanding experience. Beautiful facility, cozy, roomy gowns, little touches like deodorant…read morepackets for after. Staff is pleasant & do everything to make it as comfortable as possible. So quick! Much better than other places I have been.