This is my bank. There are many like it, but this one is mine. There's a lot that one could say…read moreabout banking, both the specific location, and Chase in general. First, the bad: 1. People complain about having to pay for parking here. I agree, paying for parking is bullshit. Welcome to uptown Oxford, where most of the parking is paid. It's gonna cost you a dollar. People complain that they want a drive through but you people need the exercise anyway. Do your banking online. If you have to drive in, get out of the car and talk to the person. 2. No safe deposit boxes. Actually, they do have them. They just won't let you use them. This, also, is some bullshit. And quite frankly it's costing them 2 stars on this review. Because it means I have to use two separate banks. Now the good: The only other review here complains about the ATM being inaccessible, but the ATM is indoors, behind a door that opens if you swipe your debit card. It's actually a very nice setup, especially in the dead of winter. The people here are friendly. Everybody is cool enough. Sometimes you walk into a place and they act like you're inconveniencing them. None of that here. On the other hand, I've never felt pressured here, and it's nice to be able to walk away and think things over and then come back once I've done my own research and made a decision. The people here work with me at my own pace which is great. The place is clean and well furnished/decorated so even though it's tucked into the most awkward little corner, it still feels professional but not formal, which is great. My Chase bank back home had like, 80 televisions in it. And they all showed the same thing, just the Chase logo and some ethnically diverse family that apparently had a mortgage. I don't know why they needed 80 tvs for that. They could have just printed it out. Anyway - you couldn't fit 80 tvs in this place, so they trimmed it down to like 2 or 3 which is still weird. You gotta put something on the TVs, guys. Financial stuff at least. And while the lack of safe deposit boxes is inexcusable, Chase offers just about everything else. No high yield savings maybe, but lots of investment and account options. So yeah it's a pretty good bank. And they'd have five stars from me if they had safe deposit boxes.

Excellent Chase bank in Oxford, Ohio. The staff tries to maximize my savings. Mrs. Pittman is…read moredefinitely conscientious regarding helping the customers. She takes the time and effort to make sure the customers are satisfied. Taylor is an excellent teller, and he does above and beyond the call of duty.

I was given the best service I've ever received from a bank teller. Mary Hayes is an exceptional…read moreemployee who cares and help me through my problem with my account. She was super , friendly and very accommodating to me issue. If anyone deserves the 5 star rating she does ! Thank you so much sincerely Anthony Irwin.

Nina Marie Jennings is good at what she does she was much help and respectful she was also patient…read moreand attended to my every need

I have had a terrible experience through this company they owe me money that they won't pay I…read morepurchased insurance through them which they told me they couldn't cover me under the umbrella that I needed and which I asked for my money back Ross The owner refused to give me my money all of it and on top of that they took more money out of my account than what they originally told me and overdrew my account

I have been working with Denise from this office and have been more than impressed. I am dealing…read morewith a complex problem regarding my Elderly Aunts insurance. Although there is zero money involved that they could possibly benefit from and I am from out of state, Crisp insurance has bent over backwards and taken time and work to help me. AMAZING PEOPLE! Thank you Denise.

The employees are great at this location. They are very fair with the pricing, even as going as far…read moreas giving us a discount. I am happy to pay a professional to render my tax services. Also if I receive any letter, tax related, I just stop in the office and they help rectify the situation. Thank you to everyone who has helped me.

Our taxes were done over a month ago still haven't had any response from the manager nor have I…read morereceived a return or even the beginning to start a return every time I come or call no one speaks enough English to help you I have reached out to management multiple time with no outcome This is a sister location as the Kemper office is under same owner and management

We're in the market for a CPA for our small business, someone centrally located to us, who was…read moreapproachable and reasonable. Mark is the CPA and Charlene handles bookkeeping. I met with Mark and Charlene and their friendly demeanor put me right at ease. They were quite personable and had great information to share. The other thing I really appreciated is that they had different options for service, making it so much easier to find the right level of support for a price we could handle.

Charged us $760..they doubled the rate because we filed separate vs. jointly. Talked to 2 other…read moreCPAs and they advised all the info is put into the system up front, and it only takes 15 minutes max to change from filing jointly to separately...so definitely did not warrant a doubling of the rate. Last year we filed separately as well and it cost $500 less! Nothing complex about the taxes either..standard interest mortage..etc. Only difference from last year to this year were a set of stock options that were cashed that were captured in our W2s...so hardly warrants the fee tripling! Shame on me for not asking the fees up front, but he was recommended by a good friend, so didn't think I had to worry about it. That will be the last time I don't do my own homework and the last time I use this company to do my taxes.

Charlotte Johnston filed my taxes in 2019 and 2020. She didn't like it when I requested a "clean"…read morecopy of my 2019 tax forms. She said that's what she gave all her clients. My previous CPA provided it. Everything I received had "COPY" across the entire page on every page. She sent another copy. Some of the forms were missing, but she did include a copy of the PAYROLL information for her office. When I called her to request the rest of my forms, I informed her about the mistake. I wonder to this day if she sent my tax forms to someone else. She also argued with me about providing her a form. The government does not provide the form until one month after taxes are due. She should have known that. She also "chastised" me for yelling at her in an email. She said I typed in all caps. Wrong again. I type in BOLD (but not CAPS) letters as I am partially blind & that enables me to see better. That was totally unprofessioinal. In 2020 I realized she had omitted a form for my 2019 taxes. She immediately tried to pin it on me saying I hadn't given her the information, but I most certainly had. She agreed to file an amended 2019 form at her expense. I waited and called twice and emailed. After 6 months I received a call from another tax agency saying they were filing the amended return. She had "farmed" it out without telling me. They emailed me some documents to mail to the IRS and told me to send it certified. They provided an address in CALIFORNIA to mail the return. At this point, everything they did was suspect, so I checked the address on the IRS website. It was supposed to be mailed to Ogden, UTAH. When I contacted them, they said they needed to update their software. Ya think??? I was so leery that I called the IRS, waited and hour and a half to talk to a human, and was told I did not need an amended return, but only needed to mail in the missing form as the taxes were paid correctly. She should have know that as well. Needless to say, will not be going back.

We used Johnston & Associates for one year. Ms. Johnston prepared our return and we had multiple…read moreerrors we called to her attention. Charlotte boasts that she touches and reviews every return close to 650 she indicated. We were treated very poorly when we asked questions and Charlotte's body language indicated her frustration by asking questions. I met her at Bob Evans in Mason as we both frequented there. I should have recognized how poorly the client experience would be after I saw how rude she was to the servers when they didn't get her eggs perfect. I learned afterwards from the servers, no one likes to wait on her fur young kind attitude. I would not recommend this firm as they're under-staffed and if it's true Ms. Johnston hurry's through 650 returns, you can expect errors as we did. On top of it we received a letter from her after our first year saying she no longer wanted us as a client. Look else where, she's an older lady who's not very kind and respectful to her clients. The Client Experience was horrible!

When I first switched back in 2018 I would have gave them 5 stars. Today's date and time if I could…read moregive them negative If I could. While I have had issues with the agent I would say its more Allstate as a whole and not just the agent. January 10 2020 I was involved in an automobile accident. I have been lied to by Allstate about what they have done to try and resolve the issue with Geico by my claims rep Marry Muhammad multiple times. I called and filed a complaint with cooperate, no one ever called me back, called and filed a complaint with my agent, no one ever called me back. Marry finally called me back to confront me about filling a complaint on her, called my agent never got a a call back. Now a few weeks ago I was affected by the bad storms that came through doing damage to my roof, I called a company to come out and look at repairing my roof and to give me a quote. File the claim and Allstate says there is nothing wrong with the roof, but I have had two different companies up there saying it needs replaced, but Allstate's people say there is nothing wrong. While in the beginning between car and homeowners they saved me about $800 a year, I should have never left State Farm. Good luck and I hope this helps.

Couldn't ask for any better. Combined all of my policies and saved me over 800 a year!read more

Been using this for years. Always a great job at a great price. Love being able to just drop off my…read morestuff and get a call when completed. Very convenient!