Friendly staff, quick helpful customer service and overall good place to bank. Thank you to the…read moremanagement that keeps this place running smoothly.

The banker was knowledgeable and courteous. Fast and easy opening my new account. Very happy.read more

I just joined Arrowhead Credit Union about eight months ago and they are unbelievably professional…read more The entire staff are kind and professional. I left Chase down the hill for this Credit Union. I was so tired of having to pay fee after fee after fee and they have not let me down it is so nice. One of the things they said to me was once we have your money from Social Security or your pension. It will be in your account and boy. Were they right? I get my money sometimes 5 to 6 days Early And as a senior with a fixed income, that is so unbelievably nice. You have no idea they have stood by their word and it's just so nice to open the door and see smiling faces. They're kind they have free money orders. That is nice when you're on a fixed income. I just have nothing but wonderful things to say about them not having to go down the hill no fees, just the kindest employees ever love them.

I have been with Arrowhead Credit Union for 19 years. Every employee has been courteous, friendly…read moreand understood banking. When I had a problem with my account, the employee took extra time to help me work it out. I recommend this branch.

We have a second home in Lake Arrowhead and were in need of a large-ish sum of cash to pay for some…read morelandscape items. Recently California Bank & Trust bought out our former bank, so I thought I'd look online to see in the off chance there was a branch in town and was pleasantly surprised to find there was. My husband and I walked in and were greeted warmly and the teller apologized because some of the cash would be in $20 denominations because they only had limited bills in their safe. We were relieved because in the past we had exhausting experiences with Wells Fargo trying to obtain cash to buy a used car, giving us the run around and waiting a week to have access to our funds. While the teller retrieved the cash (sorry I can't remember her name!) we visited with Christopher Castillo, the branch 'Relationship Banker', and he was super down to Earth and went over some questions we had about our switch over to CB & T. We are elated to know that we have access to our bank when we're in Lake Arrowhead as we have our law firm's accounts there as well, and we can do banking when needed. An all around terrific experience.

I went to the branch in Lake Arrowhead since it was more convenient than my usual branch in…read moreCrestline. I went into the teller to ask her to withdraw whatever I had left in the account, but to keep the minimum amount in the account to not trigger monthly fees. The withdrawal amounted to $250. The teller asked for my ID. I gave her my passport. She would not accept it. And I told her that there is no better form of ID in this country. But she would not accept it. She asked for a driver's license. So I gave her my Nevada driver's license. She would not accept that form of ID either. it was absurd! I gave her excellent forms of Identification! It was crystal clear that I am who I say I am! And then she had the audacity to tell me that the bank has had losses because of people with fake ID! I was shocked! I said "are you insinuating that I have fake ID?" She said, "no, no, no I'm not insinuating that". So I said "then why did you bring it up?" So then I said, fine, I'll just enter my pin #. She said they don't have those little boxes with a numbers pad that all banks have for customers to enter their pin #. So essentially I had to go out to the ATM machine they have in front of their bank. So what was the whole point of that teller upsetting me when all I had to do was use the ATM machine? What a horrible customer service debacle!!!!!

I give 5 stars because they give members free gifts occassionally. Today I received a nice ceramic…read moremug and large shortbread cookie. I wish they had a branch in Hesperia in their own building, and I wish they had coins. In the past, I have had my vehicle loans with them because their rates were good, but my last vehicle I had to refinance out of Schoolsfirst to NFCU, because they had a lower interest rate than Schoolsfirst which saved me a lot of money. But the 5 stars is really for the friendliness of the employees, and the free gifts.

Nina at SchoolsFirst Federal Credit Union was fantastic. She was friendly, professional, and made…read moreeverything quick and easy. She took the time to answer my questions and made sure I understood everything. Great customer service--thank you, Nina!

The staff here is really nice but the wait times can be pretty bad inside the branch. Make an…read moreappointment if you need to speak with a banker or do a transaction outside of a teller, or chances are, you will wait a bit. At one point, some idiots tried to steal the drive up atm so there were some significant waits outside when the bank was closed, but they got that all fixed.

Awful bank. Poor customer service. Rude teller. Won't cash a personal check issued by a Chase…read moreaccount holder for over $2,500. Shady business practices. Glad Im not an account holder with this bank

I am 76 yrs old and having so much trouble navigating todays technical stuff so forgive me on my…read morewriting. I am having abit of a problem with your webb page. I just want to login to my account in my branch in Yucca valley ca.

no one has answaerd me yet . i would like to see my balance, no go. this site is not user friendly.read more

The lady in here is so sweet and she takes her time and make sure she gets everything taken care of…read moreI love going here to cash my checks and plus it's close to my house too.

In 1999 I stopped in peery realty to ask a question about insurance pmi .and wilma Peery was very…read morehelpful in every way daughter Loretta Schroder stepped in and proceeded in her efforts in real estate matters and walking into Peery realty was the best thing that ever happen to me in big bear .20yrs later I could not have met better person in big bear she is very honest and professional. She takes care of bothsides of any real estate matter knowledge morals and self respect is what s what peery realty is made of. I thank you. Ever so much for alway being there for me .. .Donna Comstock