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Massage Envy

Massage Envy

2.7
(50 reviews)
•$$

Stay away from this place! They are terrible. The staff is disrespectful and not helpful. Manager…read moreis never there but always somewhere else. You schedule appointments and then get them cancelled and they don't call you. Therapists stop wanting to have you as a client for no reason other than you likely don't tip enough. It's a terribly run business. Most of the therapists are awful. Even the good ones are inconsistent. For example one of their best ones literally spent like two minutes on each of my legs. She would consistently do one side of my body one way and the other another. Like she'd massage my left foot but not my right! Every single time. They get you roped into a subscription. Then if you have not used them for a while and need to stop collecting massage credits they still charge you $20 a month and then only keep you on that plan for like three months and then they start charging you the full amount again without telling you. So if you are looking for a good massage - don't go here. Waste of your money. Trust me. There's a lot of really good places out there. This isn't one of them. I cancelled my membership even though I had nearly 20 massages left because they are so bad. When I was upset because I got there and found my appointment cancelled the manager (on the phone) was like, "Don't raise your voice at me." I was like, yes I am the customer and you cancelled on me without notice! But that's what they do. Very unprofessional and not about customer service. They just want your money.

Spend a little more and go somewhere else!…read more The massage therapist I had was so unprofessional. She would yawn constantly, throw arms back under the covers (abruptly), didn't have proper pre or post consultation and at the end just said all done abruptly without offering water and asking how everything was. Im the type to give everyone the benefit of the doubt and not provide negative feedback but I'm so disappointed and will never be back to this establishment.

First Institute - massage_schools - Updated June 2026

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