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    First Investors Financial Services

    5.0 (1 review)

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    4 years ago

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    Navy Federal Credit Union

    Navy Federal Credit Union

    2.3
    (3 reviews)

    I've been a loyal Navy Federal Credit Union (NFCU) member for nearly 20 years, banking at branches…read moreall across the country, and I've never encountered anything close to the level of incompetence I experienced at the Atlanta branch on 2980 Cobb Parkway. What should have been a straightforward meeting with a mortgage specialist turned into a frustrating ordeal that wasted my entire afternoon. Upon arrival, I checked in with the gentleman at the door, who seemed completely out of his depth--fumbling through the process and providing zero updates. I sat there patiently for over an hour, watching other customers come and go ahead of me without any explanation. It wasn't until I finally spoke up and demanded to know what was happening that the branch manager, Chelsea Burnett, stepped in and introduced me to the only mortgage consultant available, Ms. Janice (License #2695806). By that point, my time had been utterly disrespected. This isn't just poor service; it's a total breakdown in basic operations. A team of trained circus monkeys could have managed the queue better. As a long-time member, I'm appalled and have decided to take my business elsewhere--to USAA, where I expect actual professionalism. Do yourself a favor and steer clear of this NFCU branch. Save your time and sanity by going anywhere else.

    Arrived and was greeted by Autumn who is living her best life. It was a pleasant experience because…read morethere was a level of confidence that was displayed from the time I walked inside. Autumn was engaging and assisted me with my request. I could not have asked for anything more. She also asked me did I need anything else before I left. The documents that I presented are very sensitive and Autumn kept things moving along earning my respect and my kindness. I will visit this branch again

    Atlanta Used Car Sales

    Atlanta Used Car Sales

    3.0
    (4 reviews)

    Very professional I had a great experience with my new vehicle purchase Thank you jadon for making…read moremy dream car come true and thank you all for your services

    Do not buy from here!…read more Dishonest and illegal practices in place Called in the morning to look at a jeep wrangler. The sales rep was persistent in asking me to come in. I explained to the dealer on the phone what I was looking for and that I was looking to buy today with a credit card. He said that was great and to please come in. Following the interaction with the car dealer I started getting text messages that were clearly generated by AI. These were annoying and kept persisting that I come in. When I responded saying I was coming in, the auto response was to ask for Shawn or Angel. I drove 1 hr to come out of my way to see the car. When I got there, I asked for Shawn or Angel and the dealer on the lot smiled and said they aren't here. Another person approached me with keys to the car and said he was not a dealer but would show me the car. The jeep had 4 tires with drastically different tread wear on the the 4 tires. I asked about it and they said this is the way it came to them. I asked to see the CarFax report and so they showed it to me. The report showed tires had been mounted in Marietta, GA and the previous dealer that owned it was in Florida. I told them what they were telling me didn't make sense about the tires. The previous dealership in Florida would not drive to Marietta, Ga to mount tires that were clearly used and worn differently. They went quiet... I haggled on price and offered a final asking price then handed them my credit card which the owner replied with we don't accept credit card payments. I told him the man I talked to on the phone had told me that it would be ok. The owners response was, that was not me. At that point I was done. They are not honest with their practices, they are utilizing staff that are not licensed dealers (illegal), they are doing repairs and maintenance on vehicles that is inappropriate and illegal (putting used tires on vehicles) and they are being dishonest with the forms of payment they are willing to accept then not standing by anything that is said or promised on the phone. Avoid this dealer at all cost.

    Atlanta Direct Auto

    Atlanta Direct Auto

    3.0
    (45 reviews)

    I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state…read more The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags.

    Contacted to purchase an Audi A6. Worked with George and everything was going well. Just needed to…read moreschedule an inspection. I said I'd probably just take it to the Audi dealership. Someone other than George txted me and told they won't take their cars there for inspection. Who doesn't let the manufacturers dealership inspect a car?!? Made an appointment with Solo Motorsports 10 min away. They're an independent audi/vw/porsche shop with a nation wide reputation. Atlanta Direct refused to let them inspect it, said they "did damage to one of their cars." Nick at Solo has no record of working with the dealership, doesn't have any clue who they are...lol. Said I could find any other place to take it. I found another reputable shop. Eurofed, also a German performance shop, also within a 10min drive. Atlanta Direct told me they don't do business with Eurofed either. No reason was given. Eurofed also had zero record of working with them. When I questioned the new sales person (not George,) on refusing an inspection at 3 highly reputable businesses, he got VERY defensive. Claiming the car was still "his," and his choice, not mine. They offered a Firestone next door to do the inspection for $25. That doesn't sound very trustworthy to me. Inspections cost $200+ The lack of transparency and sketchy behavior turned sour so fast upon inspection request, there must be something wrong with the cars that they don't want found or to have to disclose. Solo and Eurofed didn't break any cars. If they did look at any of Bobby's cars, they only discovered the flaws that Bobby covers up because that's their job and they know what they're doing. Bobby's terrified of reputable businesses. They discover his unethical business practices. Other Yelps reviews on "Bobby's" business character and demeanor are below to make your own judgement. He uses a copy and paste reply to all negative reviews. You only need a script to copy if you use it repeatedly. Very telling. Scammers don't like it when you catch them and call them out.

    First Investors Financial Services - autoloanproviders - Updated July 2026

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