I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state. The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags. read more

I had a great experience. The staff were friendly and professional.they didn't waste my time and money.

Contacted to purchase an Audi A6. Worked with George and everything was going well. Just needed to schedule an inspection. I said I'd probably just take it to the Audi dealership. Someone other than George txted me and told they won't take their cars there for inspection. Who doesn't let the manufacturers dealership inspect a car?!? Made an appointment with Solo Motorsports 10 min away. They're an independent audi/vw/porsche shop with a nation wide reputation. Atlanta Direct refused to let them inspect it, said they "did damage to one of their cars." Nick at Solo has no record of working with the dealership, doesn't have any clue who they are...lol. Said I could find any other place to take it. I found another reputable shop. Eurofed, also a German performance shop, also within a 10min drive. Atlanta Direct told me they don't do business with Eurofed either. No reason was given. Eurofed also had zero record of working with them. When I questioned the new sales person (not George,) on refusing an inspection at 3 highly reputable businesses, he got VERY defensive. Claiming the car was still "his," and his choice, not mine. They offered a Firestone next door to do the inspection for $25. That doesn't sound very trustworthy to me. Inspections cost $200+ The lack of transparency and sketchy behavior turned sour so fast upon inspection request, there must be something wrong with the cars that they don't want found or to have to disclose. Solo and Eurofed didn't break any cars. If they did look at any of Bobby's cars, they only discovered the flaws that Bobby covers up because that's their job and they know what they're doing. Bobby's terrified of reputable businesses. They discover his unethical business practices. Other Yelps reviews on "Bobby's" business character and demeanor are below to make your own judgement. He uses a copy and paste reply to all negative reviews. You only need a script to copy if you use it repeatedly. Very telling. Scammers don't like it when you catch them and call them out. read more

I purchased 2 cars and both have major problem within one month. I bought them for business and can't use neither of them for their intended purposes. One has engine failure $3-5k in repairs and counting and the other multiple problems including suspension and catalyst converter $3k in repairs and counting . The owner is super nasty and rude. Stay away from this place . read more

They are scam artists! I just had to replace the other passenger side air shock which will cost me another $1900 dollars, I haven't had the vehicle 3 months and now I've come out of pocket $3800 on 2 repairs now stay away from Atlanta direct ! I tried having a conversation with Bobby and he hung the phone up on me ! Terrible customer service!!!! read more

Worst dealership ever!!!!! No return policy After they got funded from the bank they ignored all car issues and call the police to get me escorted off the property!! DO NOT GO HERE!! read more

Great place and staff, they were very accommodating and took the time to educate me on purchasing a vehicle. I'll definitely be back

Dennis was amazing. Fast, got me in what I wanted for the price I was looking for. Pls ask for him when you come check out this place for your next car! read more

This place is AWFUL . I was going to buy a car from them. Loved the car, so I put $500 down to hold the Honda HR-V, until the title was cleared with my bank. They sent a watermark title and my bank could not use it. I waited a couple of days for them to get the official title, no avail. I decided to go somewhere else to get my car. I asked them for my $500 back. They did not give it back to me. The owner, said "if I tried to get MY MONEY BACK, he was going to sue me". Well, I am going to sue them. BAD BUSINSS PRACTICE. This happened on Thursday, August 28, 2023. I am still waiting for Atlanta Direct Auto to give me my money back. They have be SERVED. read more

If I could give 0 stars I would , this dealer made us show proof OF OUR BANK TO SEE IF WE HAD ATLEAST 5 thousand to test drive a sports car.. we decided to go with a charger then got approved for it said we got fully approved and all we had to do was get a co signer and go sign paperwork to get the car as soon as we got there they said it wasn't approved. So we waited and decided to look at more options. We saw a JEEP GRAND CHEEROKEE finance guy said we got approved with 0 down I paid insurance and had our co signer sign all paper work!!!!! But WE DIDNT DRIVE THE CAR OFF THE LOT ... they said the temporary tag system was DOWN. we waited the weekend I called on Sunday just to get an update and the manager decided to say " the loan didn't go through we had to put atleast 3 thousand down" after we got told it was 0 down we drive 1 hour there and back for 2 DAYS took off work to try to go get a car there and ended up wasting our time. They promise you something and don't go through with it , not only that half of the cars are mistreated and missing filters under the hoods , cracks on windows NOT WHATS SHOWN IN PHOTOS. Bad business. This place SHOULD HONESTLY BE SHUT DOWN. read more

I was THREATENED by the manager Bobby! WORST EXPERIENCE EVER. They lie and manipulate and act like they are giving you the best deal ever in order to get you to buy from them. After you buy the car, they treat you horribly. They ignore calls and lie to you about paperwork "being on the way" or "things being processed" when they aren't. When they do actually return your calls, the manager Bobby resorts to yelling at you and blaming you for any problems, even when they aren't your fault, such as them sending the paperwork to the DMV on time. They do not keep their word. After months of being ignored, lied to, and yelled at, I was trying to get my refund for the $200 that they were contractually obligated to give me, but instead, the manager, Bobby called me again and immediately started yelling at me and told me that if I want the $200, I would have to take him to small claims court, but if I did, he would "F" me up and ruin me. DO NOT USE THIS BUSINESS!! read more

We had one of the easiest experiences buying my daughters 4 Runner here. Bobby and his team was very professional and made sure everything flowed smooth for us. Bobby gave us a very fair offer for our trade, he even explained that I could get more selling it myself but as I travel frequently and live in the extreme North Ga. Mnts. I chose to bypass the hassle and accept his offer. My daughter absolutely loves her SUV, Bobby got her financed at 6.9% for 48 months with a payment of $203 a month and this includes a 19 month warranty. I know not everyone can be pleased these days but I believe that we got a fair deal on a 10 year old vehicle, only way I'd gotten it cheaper was to buy directly from a private party and secure my own financing. As stated above I don't have the time to chase around the state looking for that heaven sent deal but my first stop at Atlanta Direct Auto had us in and out and back to the mountains before dark. Thanks Mike and Bobby!!!!! read more

Atlanta Direct Auto - Car Dealers Near Me - Duluth, Georgia

currently trying to recieve a refund for down deposit I put down. I've sent in receipts and I've been getting run around for 2 weeks filing a suit against this business within 7 days I do not recommend read more

I thought about this for awhile, and although I'm not really a review writer, this place had me perplexed, it seemed normal at first but as we looked around and we looked at vehicles, something was wrong, every car we looked at had a check engine light that had to be cleared, even though the car said passed emission, it was like they were all band-aid repaired, this was going to be an issue in the future, they had these warranty labels on the vehicles, when I asked about it, it's not really a warranty it's a hoax, ( labor only) please that's nothing in todays world.. I'm not even sure 1 star is sufficient, the worst part was we watched this short skinny guy running around yelling at people ( we should have video taped it) what a rude guy, we found out later he was the owner, What a disgrace, I mean he was actually rude, obnoxious, etc. in the end based on what we witnessed, what we decided to do was leave, we did business elsewhere, this was a horrible experience, the only thing that makes real sense is, there is no way the reviews we read about wow what a great place etc.. none of these can be true.. it's not possible, like the condition of the cars The attitude of the people, the real story is, this place is fake, I would never recommend to his business to anyone, BUYER BEWARE. read more

In what seemed like an endless search to find the perfect used car I finally found it on the lot at ADA. I drove in from Charlotte to find a Super clean bmw with low miles , clean Carfax and at the right price . I was greeted by the owner Bobby and finance manager Otis and was wrapped up quickly and professionally. Happy with the new ride so far and would recommend this store to any potential used car buyer ! read more

Atlanta Direct Auto - Car Dealers Near Me - Duluth, Georgia

Stay away. They don't know what they're doing. Make you wait hours to test drive. Take deposits and don't return them. Pass bank fees to the customer, which is illegal. read more

Worse buying experience of my life hands down. I purchased a vehicle from this place and immediately after completing the paperwork and driving home, the car died on me less than a mile away. I managed to get it back to the dealer and they "fixed" the issue in about an hour. So I attempted the drive home again which is about 45-50mins away and 15mins from my house the car died in me again. Call the dealership and they didn't even offer me towing back to the dealer. I had to pay for that myself. So I waited 2hrs for a tow truck and had it towed back to the dealer. Again they "fixed" the issue. A couple months later the engine completed died and needed to be replaced. I had only put less than 1300 miles on it because I work from home. After having it reviewed rods had been grinding away for quite some time but there was no noise of any kind to indicate, no oil leaks but the oil was extremely black even though I was told the car had an oil change. When I brought it up to the dealer he immediately started to go the racist route claiming I was being racist against him and race had nothing to do with the car and I never brought it up. I should've taken the clue from purchase day because there was a customer in the lobby complaining about her car that she just bought having multiple issues and he was saying everything possible to get out of refunding or even fixing her issues. If you read his responses to all the bad reviews he has an excuse for everything. Stay away from this dealership because if you get a lemon then you're stuck with it. If he would've addressed the issues rather than trying to weasel his way out it, this could've been a good deal for him because I purchased 3 more vehicles for my niece and nephews from another dealership!!! read more

Extremely easy and enjoyable shopping experience. The owner, Bobby, is very straight forward and honest, doesn't pressure you to buy anything. If you are looking for a dependable older car you can't beat this selection they have. read more

Terrible service, misleading/ false advertising of options on vehicle. I purchased a 2001 ES300 in Aug 2018. My experience was terrible. I thought I was purchasing a mint condition vehicle that came from south Florida w/ only 83k. I had been looking for one of these for about a month or so when I came across it. I called and spoke to bobby and explained I was out of state an interested in the vehicle. The car was price about 1k over high KBB so when I spoke to him and offered the KBB High value, he told me this vehicle is in PRISTINE condition and its hard for KBB to value a vehicle in this condition. Knowing these types of cars come from south Florida I went with the price. During speaking to him bobby was very rude (but I thought it might just be his nationality and how he speaks) at one point telling me he was with a customer, well what am I (out of state). Probably should have left the deal at that point. After completing the deal and having the car shipped to me NC. Immediately I realized this was not the car SOLD to me. The leather had been dry and cracked so he painted the front seats and arm rest, the back seat leather was so dry it was completely cracked. The vehicle had been recently repainted and poorly done (they have a paper that says they dont know of any prior paint/ body work). Passenger vanity mirror broken, A/C vent broken, the wood grain on the steering was cracked. All of which none of these things were disclosed. Mechanically right away I had to change the coolant, engine oil, ATF and give the engine a tune up. All the rubber mounts, seals, trim were dry rotted. The rims were pitted and dull. The owners manuals and a 2nd key were missing. When I called and told him this was a shitty deal and this is not what he told me I was buying. He told me, well you never asked any ??s and I told him you told me this vehicle was PRISTINE/MINT condition and needed nothing. He the told me ok have it shipped back or drive it and I will give your money back minus the $500 deposit and the mileage you put on the vehicle, all my fees. So bacically only about $2k, no big deal I just have 2k laying around. After speaking to the finance company they would not except the return of the loan, so I was stuck. He told me he would order a owners manual from ebay. Well 2 wks later I got the manual and 2nd key (original) he told me they did not have. This is the worst experience I have ever had purchasing a car in 20 years and I have purchased vehicles without looking at them in person several times and never had an issue. As you can see from some of the pictures posted the condition of the vehicle. Unfortunatley I did not take pictures of everything wrong before I fixed most of them. Ive had to spend about an additional $1k plus in parts to try to get it close to the condition I was told it was in. Luckily Im a mechanic and didnt have to pay for labor which I have many hrs and would add up to another $1k plus. I will be filing a BBB formal complaint read more

See all

After a bad accident I never thought I would get a car, but I came to Atlanta Direct Auto not did I get a car but I got the car of my dreams. Dennis was the up most helpful and his team Greg and everyone there was very helpful! I definitely recommend going there read more

Bobby, I'm sorry this communication issue came about as well. It's funny you didn't mention anything about a deposit, even though you sent a dealer cost sheet to my credit union and check was almost put in Fed Ex to arrive in your hands before Saturday, so I could review vehicle and purchase. Conveniently, blaming it on a deposit required after calling me to say you have someone on the lot looking at vehicle; instead of standing behind your word is not professional. Also not calling me back to let me know you sold vehicle, let's just send a text later that evening. I would like to thank you for your, "miscommunication" which allowed me to purchase a newer vehicle, cheaper, with less miles and from reputable dealer (Ed Voyles) in Atlanta that had no problem completing the deal and having my credit union Fed Ex check to them for payment on that same Saturday. I hope you communicate better with all your customers or at least they have money in hand, in front of you to close a deal. read more

I was looking for a used BMW for my son before he left for college. I called around to several dealerships, but Atlanta Direct Auto stood out the most. Customer service was above par. Bobby answered all of my questions, I was able to test drive the car and he was thorough in explaining finance options. I would recommend Atlanta Direct Auto because there's no sales pitch, the prices are fair and the quality of service is impeccable. Thanks Bobby and team!!! read more

writing another review because Bobby replied to my last. want to clear the air for everyone thinking about giving this man even a penny. he said in his review that I drove the car from the dealership to my house. which is just not true. so yet again another lie from him. I put the car in neutral and put it in 4 wheel. in my front yard. it then got stuck in 4 wheel after I tried to get it out. the car sat at my house until a tow truck came and picked it up. which I paid for and was told I would be reimbursed by Bobby. which never happened. he also mentioned in his reply that he gave me a discount on the vehicle for the inconvenience. which is yet again another lie.He still owes me $222 for tow truck. let alone the down payment he will not return. and I was told if I came up to the dealership I would have the police meet me there. i wasn't even being loud or rude with him until he cussed me out on the phone and told me he has a problem with me. sounded like someone instigating a fight. he is a very rude and child like business man. do not risk getting screwed out of your hard earned cash with these people. contact me on face book and I'll gladly direct you to a trust worthy dealer just a 20 minut drive down the road read more

Good people and really good cars and prices ! Got a 2007 mercedes ! Absolutely love it ! Way cheaper than other places

Bobby and his staff are great. He even took the time to show me two vehicles when the business hours were closed and stayed late to finish the paperwork on the vehicle we purchased. His price was fair and he went above and beyond to answer all our questions. We had traveled from 2 hours away and he knew our time was important to us to find the right vehicle. read more

Bobby and the folks at Atlanta Direct Auto were very helpful and took care of getting me the car I wanted quickly. I truly appreciate being treated like a valued customer and would definitely recommend this dealership to anyone looking for a great vehicle! read more

Just bought a 2002 4 Runner from owner Bobby for my son. Great experience car was solid owner even reduced price, replaced wipers and gave us nice floor mats. Definitely a return customer!! Go check his auto dealership! Worth the drive. Thank you, Bobby! read more

Bobby was great I found this dealer on Craigslist searching for an infinity fx35. Bobby contacted me really quick really cool dude n great customer service skills he wasn't mean like most sales men. I picked up my suv yesterday n it's simply awesome for a used SVU. I would definitely go back to him n referrer him to my friends n family. Thanks Bobby for all your help. read more

Atlanta Direct Auto - Infinity fx35 - Car Dealers Near Me - Duluth, Georgia

Today was my first experience with ADA and it will not be my last. Bobbie took good care of myself and my son for the duration of time we were there. I never felt hurried, and Bobbie was great with answering my questions. He made the process appear seamless. I had not purchased a vehicle in a very long time, and plan to be a repeat customer. read more

Spoke to Bobby, the GM, in regards to a used car. Guy was super entitled and a condescending the entire way, did not want to work with me at all. Had money in pocket and ready to go, ended up buying a car elsewhere. read more

Anthony, Kevin, Bobbie and the entire team were a pleasure to work with and made the car buying process a easy and enjoyable. They are a group of great people with a great inventory of excellent cars. I look forward to buying my next car from them and will refer all of my friends and family to their dealership! read more

I was in the market for a Lexus GX470 and Atlanta Direct Auto had several on their lot. Earlier in the day I looked at one at another dealer in town that I liked, but I wanted to shop around. I came to Atlanta Direct Auto because their listings on AutoTrader say "IF YOU FIND A SIMILAR VEHICLE AT A BETTER PRICE WE'LL BEAT THAT PRICE." I showed Bobby the listing on AutoTrader and he said that, even though it was within one model year and 6000 miles, it wasn't similar because it was from Florida and his cars were from Texas. The price was roughly $2000 less and he was unwilling to negotiate and suggested that I should go buy the other car, which I did, and ended up getting it for over $3000 less than what Atlanta Auto Direct was asking. Further, two of the GX470s that were on the lot were missing TPMS sensors, one had a front bumper with peeling paint, and one was missing part of the roof rack. Bobby did say he'd be willing to negotiate fixing those issues, but they were up to me to discover on my own. They did have a good selection of late model vehicles on the lot and I don't doubt that they perform the inspection that they claim to perform. However, they are asking a premium for, in my option, pretty average vehicles and were unwilling to honor the statement in their listings to beat a similar listing's price. UPDATE In response to Bobby's comments about my review: 1) When I spoke with Bobby about the comparable listing, I pulled out my phone and showed him the listing. He looked at it and immediately said he could not match that price because he paid more for his vehicles at auction that the other listing's price. I can and did respect that he's running a business and isn't trying to lose money, but if Atlanta Direct Auto isn't going to honor what they put it their listings, they should just remove the price matching statement. If Bobby needed to see a VIN number in order to make a fair comparison, that information was readily available and all he needed to do was ask. 2) Concerning the condition of the vehicles... I pointed the missing TPMS sensors out to Bobby and he offered to have them replaced. (They're easy to spot. If the wheel has a regular valve stem rather than one that's metal, the TPMS sensor is missing. This was confirmed by a TPMS light on the dash with four properly inflated tires) We had a fairly lengthy discussion about it and he claimed to be able to replace them for $25 each. I have an IS250 and when one of my sensors went bad (which they do from time to time) my local Lexus dealership quoted me $350 for one or $950 for all four. If he's able to get a sensor for $25, it can't possibly be an OEM part. Regarding the pealing paint on one car's bumper, it was a white GX470 and he offered to have the bumper resprayed. I appreciated his offer, but I was in the market to buy a car THAT DAY as I do not live in Atlanta and couldn't just come back in a few days when repairs had been made. I stand by my statement that Atlanta Direct Auto has a good selection of late model used cars and that they're in overall fair condition. I'm not sure why Bobby felt the need to call me a liar in his response rather than just address the issues publicly. Because of this, I am reducing my original three star rating to two stars. BOTTOM LINE - I bought a near mint condition 2007 GX470 with 113000 miles, a clean CarFax, and a complete service history from two Lexus dealerships for $13,800 out the door from a small dealership a few miles away. In some markets, used GX470s are very rare and command a premium, but it appears that Atlanta isn't one of those markets. read more

Bobby is the man, he helped me get my 4runner and I love it! thank you for everything

Atlanta Direct Auto is on top of their game! Bobby and Mike are the consummate professionals when it comes to the car buying experience. They were very friendly and courteous from start to finish and made sure every step of the way was vivid and concise without a stone unturned. Everytime I visit I feel like family. Take it from me cause I used to sell cars and it could be a very daunting experience. I was amazed that I've been turned down by just about every dealership I visited since June. I expected to get turned down again but these guys knew were they were doing. My credit isn't great by a long shot and I couldn't spare to put down more than $500 and with that being said THESE-GUYS-GOT-ME-DONE !! They put me in one of my dream cars too(an 09' Nissan Altima 3.5 SE)with all the bells and whistles fully loaded. I'm impressed and would definitely recommend them to any in the market for a vehicle. These guy's are a GOD-SEND !! read more

I stopped by car lot as they were opening. I walked around looking at 4Runner's. Guy working there was on the lot moving cars unblocking entrance for opening. I was not greeted, guy walked within 10ft of me twice without saying a word. Finally I went in the office to ask to see a vehicle. Short bald guy that was on the lot came out and asked if I needed help. I said yes, I'd like to see the green 4Runner. He immediately asked was I paying cash!!! Cause he didn't want to waste his time or mine, cause the cars couldn't be financed due to age. I said it would be financed, I was totally dismissed before I could say......(I was approved already to get the car financed through my credit union, based on the vin of the vehicle I retrieved off their website). At that point I just left. POOR CUSTOMER SERVICE!!!! I bought a 2002 4RUNNER somewhere else 3 days later.......with financing. Unprofessional.....stay away read more

They worked with me very well. They keep their vehicles in very good condition and they will find you want you're looking for.

Joel did a great job selling me a great car. Great customer service. I will refer friends to come to this dealership for their next auto purchase. Thanks! read more

If you're in the market for a new car look no further! Great selection, great prices, and amazing customer service! Bobby is awesome and will take awesome care of you! I've driven by this place so many times admiring the lot and finally decided to stop in and im glad i did. I walked out shortly after with a smile and a new set of keys in hand! Thank you guys! read more

Learned the hard way and will most likely never sell/buy from a dealer again. Due to a time constraint I needed to sell my truck and upgrade to a better one sooner than later. I ended up trading in my truck and buying a used 4Runner from Atlanta Direct Auto. I am giving ADA one start because I am very unhappy with my trade, I feel that they low balled me with the amount I got for my truck and then ended up paying top dollar for the 4Runner that is not in perfect condition. The guys there are very nice but talked me into this deal I wish I would have walked away from. read more

Great no hassle dealership! I was pleasantly surprised on how nice the work area was and the kindness of the staff. You can tell that customer service is a priority here. Bobby was great! I felt like he was upfront and honest about everything and that he valued me as a customer (hard to find that these days). He answered all my questions, gave me a GREAT offer on my trade-in, got me a pretty good rate on the GX470 (I couldn't have done better with my own bank), and the paperwork was smooth and painless. I bought the Lexus as a birthday gift for my wife, and she's ecstatic about it. If in need, I will definitely be a return customer and I would definitely recommend Atlanta Direct Auto. Thanks Bobby! read more