The tellers are pretty quick but there is always a load of people waiting in the lobby area where…read morethe ATM's are which make it really uncomfortable to take money out. I am not sure how it is in the summer but I know that the winter is a zoo. There is almost no parking in the lot, almost always full and the spots are tight so you can almost count on someone hitting your car or rubbing up against your car or scratching your car, so great, all jussssst great.

This is the other bank that is in Hartford Hospital that has "live people". Big and friendly…read morebranch, once inside this BOA, you forget that it is located inside HH.

Though I like banking with United bank, I'm not a huge fan of this location. The entrance and exits…read moreare very small and the parking isn't great. There's not many spots and forget it if it's busy. The drive thru line can get long but most annoyingly the wait time is ridiculous! I'm happy they have the automatic deposit atms because without that you'll wait til Christmas. I've never had a problem with the tellers here, they've all been rather nice. Not a bad bank itself, but don't be in a rush!

This is a great bank and location. I had an account with them years ago, but end up at a credit…read moreunion. Rick Prettyman is an awesome assistant store manager. He took care of my husband quickly and fast. My husband love the bank, so I am glad that he chose to bank here. I didn't open up an account here, but my husband did and he's satisfied. They have 24/7 fraud protection alerts, assist you with investing and a great checking and savings accounts. This location is inside the mall and it's pet friendly. They have treats for your 4-legged friend. :-)

This bank consistently goes above & "BEYOND" our needs & expectations!!! So many extraordinary…read morerepresentatives for this company that go far beyond what I asked for! I have repeatedly asked for extraordinary information in past month for "major changes" my husband & I expect to do in future!" Not once did I get a "wait" or come in a wk or so, we will mail it to you or etc. James, Alex( I think? Ha!) Israel, Margaret( been there forever & anticipates my needs) & so many others went far above what I asked for..."IMMEDIATELY!" I absolutely love, love, L-O-V-E this extraordinary bank $ their perennial "CAN DO ANYTHING YOU ASK FOR ATTITUDE!" I have been with this bank "forever & ever!" They were extraordinary then & they are extraordinary "NOW!" Looking for a bank that will refreshingly take care of "ALL" your needs, absolutely "KNOW & RECOGNIZE YOU", plus "VALUE" you as a customer...... "TD BANK NORTH, RIVERDALE ROAD, WEST SPRINGFIELD, MASSACHUSETTS IS ABSOLUTELY IT, I ASSURE YOU!"

Always end up at this TD bank every weekend with my husband for one thing or the other. The…read moretellers working are generally nice, and we're usually in and out in under 5 minutes and then on our way. They have really nice hours at this location compared to others in the area, that's for sure.

Of all the banks that I have done business with this branch of Westfield Bank is by far the very…read morebest. Not only are the employees personable and helpful but the hours are exceptional. I used to bank downtown next to the library at a different bank and after getting treated badly I changed banks and should have done it years sooner. I used to have to take time off work to get to my old bank on time but not this one. Not only are they open late but they are open on the weekends, both Saturday and Sunday. Boom. Done deal.

I have been serviced by many banks in Agawam. Mostly moving CD's around from one bank to another…read morechasing the highest rate. No more. Westfield may not always give the highest rate but the perks it gives makes up for it. I love my ATM as I no longer have to pay fees. The bank automatically takes it off. I have no problems getting to the bank because of its tremendous hours and I'm always treated with the utmost respect. I would certainly recommend this bank. When my father passed away closing out the accounts were a nightmare in the other banks. Social Security #'s were on the wrong accounts and they even questioned the death certificates. This is mainly why I'm now at Westfield Bank.

Moving between banks are never easy but stopping into Torrington Savings Bank was on threGreat new…read morebank account opening with Antron Bailey, the branch manager while visiting family in town. Glad that there are small banks out there that continue to support the locals. The branch is sleek and new with bank pods instead of the boring teller line, new self service coin machine and quick efficient service from the team. Located on Route 6 near CVS and Burger King you will be able to park in the lot from two different entrances because I know that Route 6 traffic can be chaotic. New account offer is not a bad special and the team is friendly that I might stick around and bring my parents who are done with Webster, Chase and Bank of America.

Liberty Bank has been my principal bank since arriving in the area some 20 plus years ago…read more Friendly, knowledgeable staff. Thoughtful officers. A diverse portfolio of services and products. Supportive of local community.

I love this bank everyone is always so helpful! I've moved out of Torrington but have not changed…read moremy bank!

If I could give them less I would. Won't deposit endorsed checks without the person there. So…read moredon't expect any ease in your banking. Not worth having an account since you can't do the things you need to do.