I would give Jay's ten stars if possible. I had two transactions: my wedding ring redone with an…read moreupgraded diamond and a custom piece I wanted for a long time, but hadn't found a jeweler I could trust until I met Jay. When you envision a custom piece, you can only hope the jeweler understands and shares your vision. Jay nailed it!!! It turned out better than I even dreamed it could. Jay is definitely a jewelry expert with many years in the biz and a wealth of knowledge about diamonds and all things jewelry. It is very important to have a comfortable relationship with a jeweler. Jay knows how to make a random drop-in become a lifetime customer.

I've been into this place twice. The first time ima to get a Cartier bracelet polished. The first…read morething this guy does is grab his loup and starts evaluating the authenticity of the bracelet. I didn't ask him to. I wasn't there for authentication services. I know because I night it from Cartier. He has comments like "are you sure this is real?" I'm not sure if it is? Where did you buy it?" Blah blah blah... dude. I'm here to get it polished. Period. I left and took it to another jeweler to get polished. A couple weeks ago I go back to have him give me an offer on a 1.10ct VS1 G color diamond in a platinum setting. Real mined diamond. And the cost to mount a single lab diamond in an earring setting. The moment I hand him the lab diamond... again with his unsolicited opinions... "I hope you don't pay anymore than about $175 to 200 for this... lab diamonds are sooo cheap blah blah blah" DUDE... I don't ask your opinion. I asked what you'd charge me to mount it. If you want unsolicited advice/opinions.... HES YOUR GUY!! PS his offer on that diamond set in platinum was $700.