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    First response 911 restoration

    3.5 (6 reviews)
    Open Open 24 hours

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    Services - First response 911 restoration

    Damage restoration

    Environmental abatement

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    2 years ago

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    2 years ago

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    Avi W.

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    Desert Dry Restoration

    Desert Dry Restoration

    4.9
    (27 reviews)

    Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

    Desert Dry was responsive, clean, and completed the work quickly and efficiently. Great experience!read more

    Pacific Environmental & Abatement Solutions

    Pacific Environmental & Abatement Solutions

    4.9
    (235 reviews)

    Pin-hole leak caused water damage at my parent's house. The drywall became moldly- a regular…read moreremediation company requires asbestos testing due to the home being built in 1964. I got the testing done, it came back positive for asbestos. I panicked. I called Pacific Environmental for an estimate on the job. Armando and Arturo came out to assess the job and provide with me with a quote. To my surprise, the price was only slightly higher than the regular remediation company. I was pleasantly surprised by the affordability. Additionally, they promised me the job would be completed in 1 day! WOW! This would be best case scenario. The office staff was also very kind and helpful with prompt estimate and response time. Today was the day of the job, I was very anxious and worried due to the fact that my parent's house is very old. The job supervisor, two workers and Arturo came out to ensure that everything would be okay! They did a superior job, kept everything clean, taped off all areas and did a great job with containment! I am so grateful to the PEAS team, now I can breathe easy and I am so relieved! I highly recommend this company for any abatement project. Great price, great customer service and great quality work! They listened to everything I asked for and delivered above and beyond! Thank you to the entire PEAS team!

    As a contractor, I talk to a lot of companies, and it's rare to find someone who combines real…read moreexpertise with total honesty and a genuinely helpful attitude. Dino at Pacific Environment Abatement is exactly that. We're looking at buying a home in Seal Beach (Orange County) with popcorn ceilings, and I wanted to understand the reality of asbestos testing and what the asbestos abatement process would look like if it came back positive. I called Dino expecting a quick, generic pitch. Instead, he took the time to walk me through each step like a professional consultant--what the risks are, what's worth worrying about (and what isn't), the tradeoffs between different approaches, and how to think about the situation before making a decision. What really stood out was how transparent he was. No upsell, no scare tactics, no "you must do this immediately" pressure. Just clear explanations, practical guidance, and the kind of honesty you only get from someone who actually knows the work and genuinely cares about doing right by the customer. His pricing also sounded very fair and reasonable. With just one phone call, Dino saved me time and gave me a great understanding of the abatement process. If we end up needing asbestos testing or asbestos abatement, Dino and Pacific Environment Abatement will be the first and only call. Also worth mentioning: his office staff was incredibly kind and helpful too.

    HazTek Environmental

    HazTek Environmental

    4.8
    (60 reviews)

    Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

    After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

    Green Planet Restoration of LA

    Green Planet Restoration of LA

    4.8
    (213 reviews)

    We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

    I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

    First response 911 restoration - damagerestoration - Updated June 2026

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