So do you ever have service providers disappear once they've gotten your cheque in hand? That's not MACS Restoration. A few days after we had fully paid them up for finishing their work, they called back to schedule an additional cleanup prior to testing. I think that one example shows how they really make customer service a priority, even when they might not have a financial stake any longer. Their prices on top of that were very reasonable and they had correctly assessed the cause of the water damage even prior to removing the walls which speaks to their experience on handling water damage issues. I liked how they were able to offer both demolition and reconstruction services. They were also very helpful in coordinating with our tenant instead of having us act as intermediaries. Finally they kept to their estimated timetable and to their quote (except for replacing a shower door which understandably would be an additional cost). Now you usually don't wish for more water damage to occur, but if it did we would definitely be interested in going back to MACS. read more

MACS Restoration came out quickly to assess the damage within my home, provided a very reasonable price and worked extremely quickly and efficiently. They explained the issues my house was facing and addressed the problem very promptly. I would 100% call them again if I had issues. Very fair pricing! read more

Francisco and MAC were so professional, thorough, cooperative, and conscientious - and reasonably priced - that I can not encourage you enough to call MACs.I am posting here because I want people to not make the novice mistakes I made, because mold in a tenant's apartment will cause an owner so much stress. But MACS took care of it at a very reasonable price. I had a tub spout that backflowed into the wall behind the shower in a tenant's bathroom. Francisco gave me the most reasonable quote (some quotes are simply outlandish) and did the remediation while communicating thoroughly with the nervous tenant and I. Francisco guaranteed his work until we got clearance. He is a man of his word and MACs is incredible. Honestly, as a landlord I was overwhelmed by all the different variables regarding mold in a rent control apartment. But with Francisco's help and a report from Sean at L.A. Mold we got the job done. Most of the remediation and testing companies on here are a nightmare trying to take advantage of a situation most of us know little about,, but NOT MACS. They will treat you fairly in every aspect of the work. Seriously 10/10 Call MACS if you find Mold. You will be so happy you did. I was read more

6 star review. I received a same day in person quote on a Sunday. That's service. Jose came out. Good guy. We hit it off. I trusted what he was telling me. He located the issue and explained the process. We hired him. He came back out on Tuesday and started the work. Did a great job. Very clean and professional. Price was very reasonable too. Now the waiting and drying game. He'll be back in a few days to check on the process. Thank you MACS Restoration. read more

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This is the one. Stop your searching and price comparing and go with MACS! I cannot rave enough about the care and hard work Jose put into our project. The amount of times he went above and beyond was astounding (and honestly unheard of these days) and really made me feel like he cared about me/our home, not just a paycheck. Between the price, the customer service and the project service itself... they are completely unmatched! I am so so grateful for Jose and everything he did for us. He is patient, honest, hardworking and trustworthy - everything you want when hiring for a big project like mold. I hope we never have to use them again lol BUT if we do I will without a doubt be a repeat customer. And will be directing all my friends to Jose! He's your guy!!! read more

I was thoroughly impressed with MACS. Francisco and crew provided phenomenal service and went above and beyond to communicate with me. They were prompt in addressing remediation with a 24-hour bio clean of a room, and they made sure to meet me promptly to put everything back in place after 24 hours. Great work, MACS read more

We had a fantastic experience with Jose at MACS Restoration and I cannot recommend him enough. Our house was built in 1949 and we have had a LOT of repairs over the years. This vendor is more thorough, more honest and has better communication than any we have ever worked with. Our saga began with a leak under our house that wasn't detected for a few months. By the time we learned of it, mold had set in. Four companies bid the job, and we quickly entered the Kafkaesque world of mold remediation (one vendor suggested tearing apart half our home and that we move out). We ultimately chose MACS Restoration because we were impressed with Jose, who was clearly the most knowledgeable and presented the most thorough recommendations, and we are so glad we did. Not only did Jose take care of our problem, but he went above and beyond at every step. I hope we won't have further mold issues (knock wood!) but if we did, I would call Jose and MACS Restoration without hesitation! read more

I cannot recommend Mac's Restoration enough. My home was impacted during the Eaton fire, and while I'm extremely luckily to still have my home standing environmental testing showed elevated levels of lead. I used Mac's for my remediation services and worked with Francisco. They have always been prompt with all the questions I've asked, and they were able to get started on remediating my home quickly. At no additional cost, they worked with me to make sure that all the clearance testing I did after the initial cleaning came up negative. I used a third party for this testing (JLM Environmental) and they really took the time to make sure they were doing right by the reports. The cleaning they did was thorough. They did proper per-room isolation with negative air installed in the home. The cleaning of the exterior was very thorough as well, with a soft wash of the home, driveway and even other hiding areas that soot & ash could be found (like my piles of wood). Every soft good in the home was cleaned thoroughly, including taking all clothing, bedding, rugs, etc. for separate cleaning. They left their filtration system running in both the home and detached garage until I was ready to move in. Mac's removed my insulation and cleaned my attic, and several of the company's I had give me an estimate for insulation replacement commented on the cleanliness of the attic. My family works in this industry on the east coast where lead abatement is common due to the age of the homes there, and their unbiased reviews of the photos I sent of Mac's work corroborated the fact that Mac's is a professional outfit. I felt taken care of by the team, and I'm glad I chose a local business to work with rather then Serv Pro, who ghosted me during the quote process several times. read more

MACS Restoration - Negative air left on until I was ready to move in - Damage Restoration Near Me - Los Angeles, California

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Scheduling with MACS was easy online via Yelp. I had MACS come out for a free estimate to determine any moisture in our walls. They used thermal imaging to determine there was some moisture in a ceiling and provided additional testing with moisture detectors. They provided a thorough quote for the restoration and followed up with a phone call to make sure everything was clear. read more

José, Francisco, and Jaime of Macs restoration were super helpful and quick to come and inspect the mold situation in my house and they fixed it same day and even made sure to come back a couple times to check the moisture levels and make sure everything was ok. They really went above and beyond. Would recommend to anyone and everyone!! read more

MACS Restoration - Black mold (before) - Damage Restoration Near Me - Los Angeles, California

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I did not end up using MACS Restoration but I will say that they were very responsive and accommodating. They offer free estimates and the two techs Al and Flavio, that came out were very friendly, professional, and respectful. Unfortunately I did not use them but I will say that their customer service was on point. read more

My landlady hired MACS to remediate water damage and mold in the kitchen of our rental house. They were very professional and let us know upfront the noise levels and other ways it would impact us as my husband works from home. Unfortunately, they found a second leak which extended the work an extra day, but they let us know right away. Al, Francisco, and Cesar kept me updated constantly throughout the process and worked with me to lessen the impact each step of the way, even though I'm just the tenant. They bagged and removed debris offsite everyday, and kept the areas surrounding the containment very tidy. At the end of each day, Cesar walked me though what had been done, what the next steps were, and asked if I had questions--very much appreciated! When their job was completed, he offered to leave up the plastic sheeting to continue protecting the air and our belongings when the next crew came in to rebuild. I agreed and so they reinforced the tape and left it up. I am so glad I accepted this as the construction crew currently here is not nearly as clean. I cannot speak to the cost because my landlady hired them. However, I can comment on how well they honored her request to save the countertop and as much of the cabinetry doors as possible. Not surprising, the kitchen passed the third party mold and moisture inspection after their thorough work. Very grateful my landlady hired them! read more

MACS Restoration - Inside the containment area, with 2X4's to save the countertop. - Damage Restoration Near Me - Los Angeles, California

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Everything went better than expected. Work quality and ethic, great leaders and crew who were always dependable and responsive! Highly recommended as they helped us after the Eaton fire! read more

The stress of restoration post-area fire was completely minimized by MACS Restoration! Having been affected by the EATON FIRE, we cannot say enough great things about this company, the leaders, and the entire crew. All knowledgeable, efficient, top quality work and utmost integrity. Work ethic up the roof, and they go beyond the call of duty. When our electrical shorted in a part of the house, they did not leave that night until there was a resolution, even calling on their electrician, and everyone was here till close to 9 pm. They are a fantastic professional family business that gives family businesses a really top notch reputation! Francisco is a gem. Run, don't walk, to call on MACS Restoration for your post fire restoration needs (and they do mold and water damage as well!)!!! read more

MACS Restoration led by Cesar provides exceptional water damage restoration services. From the initial contact, their professionalism and attentiveness stood out. I got 7 estimates and Cesar is the only free estimate that took the time to go in my attic and under my house. His leadership was evident throughout the process, ensuring the team was well-organized and efficient. They expertly removed water, dried affected areas, and restored damaged materials with meticulous attention to detail. Francisco and Cesar's commitment to customer satisfaction and transparent communication made the experience positive. I highly recommend MACS Restoration for any water damage restoration needs. They also price matched and gave me a huge discount. read more

MACS Restoration - Damage Restoration Near Me - Los Angeles, California

We could not be more happy that we went with MACS Restoration for our mold remediation issue. Francisco took the lead and he was a pleasure to work with. He's incredibly thoughtful and super kind. We got three bids and their price landed in the middle so I also felt like it was a fair price. They not only took care of the mold issues in two rooms, but their patch work and painting was of a high caliber. I'd hire them again if we run into another issue, but I certainly hope our mold problems are forever over! Thanks again, MACS. read more

I had mold and water damage to my ceiling due to a previous leak. Flavio came out and gave me a free quote and took the time to inspect my ceiling and attic. I decided to hire MACS and they were great! Flavio and his team were very professional and finished the job quick! They helped remove the mold and restore some parts of my ceiling that were water damaged. My new ceilings looks great and they did a great job at blending everything in. My ceiling looks new and better than before! Highly recommended! read more

This company provides excellent customer service including great communication, punctuality and professionalism. I would highly recommend this company for they truly are who they say they are. Thank you for all your hard work, your team is amazing! Their Report was not only perfect but it was detailed and easy to understand. But even though we called with a couple questions about the report and Melissa was so professional answering our questions. Thank you. read more

They were prompt to my request for an inspection and bid. They returned calls and showed up on time. The entire process of assessing the property, submitting a bid and scheduling a start date (for the next day!!) was easy. I researched and interviewed five companies. We made the right choice. On site they are incredible. Jaime's high standard of customer service is clearly part of his core. He brought a crew of cleaners that tackled this work like a family working together. They are family owned and operated and it shows. There is not a speck of ash or dust anywhere in our home, on our furniture, in our gardens, in our patio or around the house. This has been the easiest part of getting our lives back to normal. Everyone was genuinely pleasant and accommodating. Their bid was a pleasant surprise. They were one of the lowest and the service was definitely the best. My neighbors have lined up to hire this provider. read more

I can't say enough great things about this company. They turned my water leak disaster into a manageable situation, through their combination of knowledge, kindness and professionalism. I had a leak in the HVAC drainage in the attic which appeared as a growing stain across the garage ceiling and the mildew smell. I called a repairman to have the HVAC repaired, right after I discovered it, shortly before I scheduled the M.A.C.S. team. But it may have been leaking undetected for a while. I contacted MACS, and they responded right away. Francisco came to our house, did an assessment of our water damage, which included going up into the attic where the HVAC was located. (Note: another company I called refused to go up into the attic before estimating. I did not hire them.) Francisco clearly explained the situation and the process in a way that made sense to me. I was charged a reasonable amount for the work, and they came in within my budget. We scheduled the demo (and restoration, through another company MACS recommended) quickly. The M.A.C.S. team were all very organized and worked efficiently, removing a large amount of insulation in the attic that had become wet and mildewed. They neatly removed the affected drywall, removed the wet insulation, sprayed the area with an antimicrobial (non-toxic, except to microbes, apparently) solution. And started drying dried the area with dryers. Then they closed off the area with the dryers and plastic. And they left the place cleaner than when they got there. They really went above and beyond. I could see where this situation, with the wrong contractor could have been a nightmare. I am so grateful to have had a contractor that did this fantastic job. I highly recommend them. read more

Team showed up and did a free evaluation on water and mold damage. Super easy to set up and give us peace of mind. We are pending the quote for resolving some of the water damage but the quick response time and same day evaluation was great read more

These guys killed it. They were prompt, great communicators, and did great work. They came out the same day we called to check out our roof leak and began getting the water dry immediately. They also called people to tarp up the roof for us as it was still raining. They found mold and had some women come wrap everything up in plastic and they promptly put up plastic to contain it. Then they brought out a company to perform mold remediation and another one to perform the mold clearance. They also referred me to contractors to repair all the damage. I could not have done this without them! Would 10/10 hire again. read more

MACS Restoration - Damage Restoration Near Me - Los Angeles, California

Excellent and fast responsive time, and informative. While others have an outcall estimate fee. MACS does not! As in 100% free estimate (water damage) Friendly and honest service. read more

Was able to remediate the kitchen issue and had fans running to dry everything up. Very quick to move stuff out of the way and very responsive. They cut out all of the walls and removed the kitchen from water damage. Great company to work with. Thank you, Francisco, Dayana, and Alonzo. read more

Was referred to this company through our realtor and I am glad we followed thru with his recommendation! Flavio and Francisco worked on mold remediation and treatment at our home. They were on time, and kept in constant communication from the beginning to end of this process. Both Flavio and Francisco were reliable, hardworking, and made this process very easy for us (thank you!). Also, they were very clean and professional when bringing in their equipments and did not make a mess. Results are great and we are very satisfied. They patched up the work nicely and looks brand new. Will definitely use this company again for future needs. read more

I had MACS Restoration repair the mold damages in our house. They did a great job treating the damage exactly as I requested. They are punctual and also flexible with my schedule. Their price is very reasonable, too. Very honest and nice people. I would definitely call them again if I need a water damage restoration or anything else. REAL PROFESSIONALS! Highly recommended. read more

Prompt response, great communication and also meticulous. They will keep the place clean, putting all floor protector. They come out fix the water leakage from the ceiling. The fee is fair and value is superb. Trust worthy. The other company who came for clogged pipe stained carpet with oil all over. They are nothing like that at all. Francisco was great. Thank you and will call them if I have any issue next time. read more

Fast response, accomodating. Prices reasonable. And good to deal with.

I moved back into our family owned condo and had a severe allergic reaction to mold in the bathroom ceiling. Not only did MACS restoration come to my place quickly, but within 2 days they had come to remove and remediate the mold. The men who came were friendly and very respectful of me and my home. I had many questions and they immediately responded. I would highly recommend them. read more

Excellent service. I am happy recommend them. They were responsive. The cost was resonable. But the best part was the quality of work. I am impressed by the attention to detail of the finished product. I would gladly hire them again. read more

I called these guys to come out for a mold inspection. They were prompt, professional, and honest. These 3 qualities are so hard to find nowadays. They took their time explaining everything in detail and even showed me what was wrong. I highly recommend these guys to anyone, as they are very reliable and trustworthy. They gave me a quote and gave me different options on how to go about fixing the damage in my house. An added bonus is that it's a small family owned business, so it's always nice supporting good people who are trying to make an honest living. read more

I contacted them to perform a water mediation for a condo in pasadena and i have to say that aside from your excellent pricing and work quality, the workers, led by Cesar are very well mannered and knowledgeable.. Add to that , very friendly too. Thank you very much for your service . read more

I was extremely happy with the mold remediation that they performed on my closet. i found them on Yelp. They had good reviews, so I thought I would get a quote. Their people were extremely professional, used tools to perform an in depth inspection, and informed me that my mold was surface and could be removed without tearing out my wall. They cleaned, sanitized, repainted, and rebuilt the ceiling to cover a vent I wanted removed. I couldn't be happier with their work ethics, and the price was reasonable. I would use them again in a second. I now know why they had such great reviews. read more

My MACS team was led by Francisco. I could not have asked for a more responsive, professional team to assist with the mold remediation and cleaning of my goods in my apartment. The team's attention to detail, care, and concern were unmatched. I would recommend MACS any day. If you have any emergency water damage issues or mold, please don't look any further, call MACS. If you're lucky, maybe Francisco will lead your team as well. He truly embodies customer service. read more

Amazing service and great response time. Helped my family and I with mold in our home and made the process very easy and fast. Thank you!!

Had some mold in hard to get spots in my attic. Flavio and Juan did a great job cleaning the problem and cleaning some of the old insulation laying all over the floor and floor beams. Al and Francisco were really nice too. read more

I reached out to several companies and MACS was quick to respond, offered to do a no cost inspection for a mold issue we were experiencing and followed up with a quote promptly thereafter. Cesar was the one who completed the job and was very communicative throughout the whole process and provided pictures and updates as I do not live in the house where the job was performed. The area of the wall he had to cut out was a clean cut making it easy for repairs. I would certainly use this company again and recommend them to anyone who is unfortunate to experience black mold in their home. They were prompt, efficient, nice people to work with, great communication and offered a fair price. read more

During Hurricane Hilary a leak sprung in my house that needed inspection and repairing. I submitted quote requests through Yelp and after multiple companies responded, it was the responsiveness and communication from Francisco that gave me the confidence to hire Macs. He negotiated a reasonable price and his crew promptly conducted and completed the work (tearing out the wall, mold check, repairing dry wall, paint) in a professional manner. They also did a water test to determine the intrusion point as well as sealing it until it could be properly fixed. I don't post on Yelp often but I highly recommend using this company for your water remediation! read more

MACS team was awesome! I had water damage in several rooms due to the heavy rain in CA and I needed remediation and restoration services. I am impressed with the level of customer service and high work standards that the MACS team delivered. Al was professional and friendly, he responded to my inquires, concerns, and overall questions with patience and respect. He worked with me on a reasonable price and continued being receptive all the way to the end of this project. The Team leader Francisco was great as well. Francisco was responsive to my inquiries, he brainstormed with me and never hesitated to fulfill my requests. Luis, the worker assigned to my home was detailed oriented, found solutions and fixed some of the issues that unexpectedly arose (he managed to recreate part of an old ornate trim that would have otherwise needed to be entirely replaced). Thank you Al, Francisco, Luis and rest of the team for giving me peace of mind and making these repairs as smooth as possible. I highly recommend MACS. read more

MACS Restoration - Before pic (during demolition) - Damage Restoration Near Me - Los Angeles, California

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I had a major flood in my condo. The whole kitchen had to be demoed, from the floor to ceiling. Francisco was the lead for the entire project. He was very polite and answered all my questions in a timely manner. He kept in constant contact throughout the entire process and oversaw everything. The entire staff was kind, on time and cleaned up afterwards. They gave me the best price and stayed on budget. I would definitely recommend them and use them again. read more