True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

I'm glad other people have had success with this company but that has not been my experience. When…read moreI called to get an appointment for maintenance it was 2 weeks out, but I figured that was fine. Then the afternoon before my appt. they texted to see if we could reschedule because they had multiple unexpected repairs. Because it was extremely hot I was willing to let them work on homes without air. They rescheduled me 1 week out. Today is my appt. and they have texted again to say that they cannot make it because of more unexpected repairs. Tomorrow is the day I needed it done by so now I am left with no visit and no recourse.

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

I recently had my air conditioning go out during the hottest part of August. I called several AC…read morecompanies, but none were able to help within 24 hours--most wanted to schedule me several days out. I found AZ A/C and Heat Services on Google, read their 5-star reviews across several platforms, and decided to give them a call. From the very first interaction, I was greeted with professionalism, kindness, and genuine compassion. Fahim was able to come out right away to assess my AC unit and quickly determined that the compressor had failed. Thankfully, the compressor was still under warranty. Unfortunately, the part for my particular AC unit was not available in Arizona and had to be shipped from California. Even with expedited shipping, it took another two days to arrive. Throughout the entire process, Fahim stayed on top of the shipment and kept me informed every step of the way. As soon as the part arrived, he came out and installed it--even during the hottest part of the day. Fahim's professionalism, responsiveness, and genuine empathy made a stressful situation so much easier. He has absolutely earned my gratitude, my trust, and all of my future AC and heating business. Thank you, Fahim, for taking such great care of me when I really needed it. I highly recommend AZ A/C and Heat Services!

Send out request online on yelp Friday around 2pm for ac replacement quote, got a response 4pm the…read moresame day. Dan came out to do an estimate for an AC system replacement on my request the following day (AC unit + furnace replacement quote). He made recommendation not to replace the furnace but the AC unit only instead to save cost. I had more than six quotes from different companies. His advice is honest, his diagnostic on the ac system is consistent with other companies, and his pricing is highly competitive.

We purchased a new AC system from Larson Air last February, and this was our first maintenance…read morecheck. During the visit, Daniel discovered that the system was undercharged. He took the time to properly address the issue, thoroughly review the system, and make sure everything was working as it should. What really stood out to us was his dedication and commitment to doing the job right. He stayed and worked so late to make sure everything was taken care of. That level of professionalism, patience, and customer care is truly appreciated. He also took the time to explain our options for a yearly routine maintenance plan, which gave us peace of mind knowing we can keep our new system running properly for years to come. We are very grateful for the excellent service and the time he took to make sure everything was right. Thank you, Larson Air, for having someone who genuinely cares about your customers and takes pride in his work.

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

I have found Comfort Experts to be of high quality work, with good value for what I've paid. Piotr,…read morethe tech who has come out to my house multiple times, is very professional, friendly, and competent. Happy to recommend these guys and their excellent service!

If you live at Anastasi villages on cactus in Paradise Village Parkway, do not even think about…read moreusing this company due to they put the heat exchanger in improperly. They switched the hoses around and I don't believe the unit was even bad because all along it was dirty filters for the water. They stated to me that they do not replace the filters nor look at them I believe in my opinion, they're not even doing any justice to the homeowner, nor to the unit of the heat exchanger. I believe The most important thing on these heat exchangers is the water that goes in and out of the unit and if that's not checked, why even put a new unit in.

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

It's been more than 2 years since we've been a customer of Dukes of Air, and they are still…read moredelivering 5-star service! Korbin K was our technician for our annual winter season heater check up. He was very professional and efficient. I mentioned that there were two entry points for the attic, but he was able to get access with the laundry room entry and did not interrupt my home office. He sent a report with a summary of the inspection after the visit also. I do want to be transparent and clarify that our household has purchased a silver plan and routine maintenance twice a year is included in the plan without cost.

We have a 3 year contract with Air Repair for our heating and air conditioning. They came…read moreyesterday and we're on time. Very courteous and efficient. They went into the attic and outside to ensure our system was working well. I highly recommend Air Repair

I'm not paid to say this, and I don't personally know anyone there, so this is an honest review. I…read moresigned up for their 5 year maintenance plan, and I'm very glad that I did. They come out twice a year, and make sure my AC and furnace are running the way they should so that I can prove to my home warranty that I have done 'seasonal maintenance'. These guys have never tried to up-sale me on anything, and they are definitely there to help the home owner. Any time I do need repairs done through my home warranty, I'll be requesting that Air Repair gets the contract. I will definitely get the 5 year coverage again when this one runs out. Best investment I've made for my house in a long while. Try them, and I promise you will feel the same way about these guys. Knowledgable, efficient, honest, and just good people.