Cancel

    Search

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Thomas Home Services

    Thomas Home Services Photos

    Recommended Reviews - Thomas Home Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Thomas Home Services repairs Goodman AC units as well as other brands.

    I returned from a vacation to find my upstairs Goodman air conditioning unit was not blowing cool air. This was a big deal given the record heat wave. I am a big-time researcher when it comes to anything I purchase so the clock was ticking. So I first went to Yelp to find a highly rated company and assess the issue. That technician with two decades of experience said I had to replace the whole unit (Starting at $10K up to $16K) because it was a freon leak and even though he couldn't find it, it would likely happen again with a repair. FORTUNATELY I got a second opinion from a neighbor who recommended Thomas. Their technician, Riley, came out immediately and actually took the time to find the actual leak. He said there was no evidence of the prior technician opening some of the key panels of the evaporator unit in my attic to find the root cause. Riley was friendly and professional and spent 30 minutes in the heat of the attic to find the location of the freon leak and he shoed me a video and images. He then gave me 3 options and then shared candidly which option he would take and why. To my surprise the option he recommended was not the most profitable one for the company, it was to switch out a component and their labor and the component would be under warranty. His solution cost me $7,000 less than the alternative of getting a new unit! His team arrived the next day, they laid out a tarp and got to work. 6 hours later my house was blowing cold air and the upstairs was starting to cool down. I just wanted to say that I appreciate the integrity of any family business that puts the customer first and does not just push their employees to make the biggest sale but rather has them do the right thing as if they were spending their own money. Thank you Thomas Home Services, you are doing something right with your culture and your employee training. Congrats!

    See all

    Photo of John R.
    193
    55
    38

    4 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom L.
    0
    13
    0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Quick replies and friendly communication. The visit was shortly after requesting and the gentleman who helped me was friendly as well.

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Great service, timely response, excellent repair done good people, very happy with the service.

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Will T.

    Will T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Kelly B.

    Kelly B.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Emily T.

    Emily T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Thomas Home Services

    Review Highlights - Thomas Home Services

    Their technician, Riley, came out immediately and actually took the time to find the actual leak.

    Mentioned in 3 reviews

    Read more highlights

    AirTime Cooling and Heating

    AirTime Cooling and Heating

    4.7
    (233 reviews)

    We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

    REEVALUATION PENDING…read more The technician from AirTime was professional and courteous at all times. The work performed meet all my expectations. An add on service I requested upon his arrival was also done at a fair price and with quality workmanship. Although I was given some bad news about my AC unit it wasn't unexpected and at absolutely no time did I feel like I was being taken advantage of. My experience strongly suggests that AirTime's high customer service reviews are well deserved. If you need an HVAC service I would highly recommend AirTime.

    Arizona's Dukes of Air & Plumbing

    Arizona's Dukes of Air & Plumbing

    4.6
    (690 reviews)

    I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

    Never ever use this crooked company! I initially decided in Dukes of Air in May 2016 after our…read morecondo air unit bit the dust during a hot memorial weekend and the only online venue back then that was avail was Yelp- no Nextdoor, no Reddit... even though this company was bought out- I'm sure several of the original techs still are there doing the same crappy work-- see photos! I had them come out YEAR after YEAR and each time the tech would complain about what the last did. Aside from making a disgusting mess with all of the black tar over my closet room, the front and back concrete patio- they did a Jerry Rig Each and every time! And they stripped the screws and bolts badly. This hvac co. came out for biannual maintenance check -- which obviously doesn't include removal and cleaning of blower wheel and housing, nor does it include cleaning out the water outflow drainage tube that collects foliage debris; which then cause water backup prompting another service call. Btw. I promptly dumped the monthly service fee to get two "system checks" a year because it seems like once they find something- it's due to the last years of other techs doing absolutely nothing! They're all young and lazy looking to make a quick buck and likely forced by the corporate man to sell sell service repair upsell!! I'm not looking over their shoulder step by step and asking what are you doing, what does this mean? But I will for sure moving forward!! I keep my air at 77 and not lower, so there's not a huge stress. They noted a slow leak last February and suggested a leak test. I didn't do it at the time since he said it was slow. Two guys come out, in their separate top of the line Mercedes vehicles, and tell me I need my coil replaced; which is covered under warranty and scared me into schedule replacement for refrigeration leak and coil replacement along with the blower wheel cleaned, because, as the tech said look at what your breathing in (photo). No I am not - that's why there's a filter used inside, but still-well my bi yearly maintenance should include that cleaning!! And why wasn't this brought to my attention in the previous years??!Lazy arses. Since the coil is covered under warranty I was quoted 4 hours labor, coils replacement and fan cleaned and refrigerant at $$$2400!! The next company I used --Larson, a certified Trane dealer- said No leak!! Don't use them either, a grand less as they said no coil leak! But $1550 for refrigerant you can get on FB for free mixed with the new stuff at $15 a lbs and you mark up it up! I'm telling you these dumb techs don't know squat. Then how the heck did refrigerant leak in an enclosed system?? Hey Dukes if Air-/IF the coil is covered under warranty then why am I being charged for it?? This is with my gold member discount since they have serviced my unit exclusively since day one. If it is a slow leak why would the coil need to be replaced? The guy last Feb said it could wait until next year, but the guys today said that it could cause my compressor to blow! Yet my neighbors have their original unit from 30 yrs ago still working?? And-- it was very obvious that they both had to return to the vehicle to come up with a price each time. It was obvious one lead sales guy was teaching a newer guy how to reel the money in for repairs to be done as a quick fix for a couple grand-NOT getting to the root cause. 1) Bad recommendation to use Trane 2) Crap duct work done from day one 3) Crooked, Dumb or Lazy techs thereafter Lastly, the 5 stars are from friends and family members of the hvac techs and owners- it's ALL BS!! And use ai to do your homework and get at least 7 quotes! Find an individual or small business and let these big companies rip off Richie poos!

    Thomas Home Services - hvac - Updated July 2026

    Loading...
    Loading...
    Loading...