AMAZING!! Wade &…read moreNoah were on time, worked efficiently and professional and they were very friendly with upfront pricing!!

I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Have used this company before and it was a 5-star move. Called to see if they could move a bedroom…read moreto the office space and the office upstairs. They were here on time and did a very professional job will be using them in the future for other moves.

Unfortunately, my experience with First Step Moving was extremely disappointing. I read all of the…read morereviews and we specifically went with this company because of the amazing reviews. Our experience was quite different. I understand that the owners of this company are not present for the moves so they may be unaware, but these movers seemed to be amateurs. After the move was completed, the movers left their trash on the curb of our home, including water bottles, and also left partially empty tea bottles inside the house. That alone showed a lack of professionalism and respect for a client's home. During the move, they spent time talking on their phones, which slowed the process down. Several items were also left behind at the original house, forcing us to travel back after the move was completed to retrieve them. Many pieces of furniture were not placed in the correct rooms, which caused additional frustration and ultimately required us to hire another set of hands to help reorganize and move items properly. There was also damage to our belongings. My daughter's $400 dollhouse was broken during the move, mirrors were not attached back to the bedroom sets, and the bed was not put together properly. In addition, multiple parts of our furniture were left at the old house. To make matters even more concerning, my wedding ring also went missing during the move. This entire situation created far more stress than relief on what was already a very demanding day. I explained that as we hired movers specifically to make moving large items easier and less stressful. Unfortunately, this experience was the complete opposite. I truly hope the company takes these concerns seriously and improves their professionalism, accountability, and care when handling customers' homes and belongings. The owner Kristy reached back out after I left a vm and she credited one hour due to certain complaints expressed but after the movers left, we found several other issues. Christine was absolutely amazing with scheduling the move but there has been no follow up since I've expressed several other concerns.

The are fast and professional. Heads up, they charge you for each furniture item that they wrap in…read moreblankets. Pretty expensive, but high quality to match.

1 Star - Terrible Communication & Unprofessional Management…read more My experience with All Sons Moving Company in McKinney, Texas was completely unacceptable. The lack of communication and poor customer service from start to finish was shocking. My move was scheduled for a Sunday afternoon. I was told the movers had another job earlier that day but coming later that afternoon would not be a problem. Suddenly they finished early and decided they wanted to come much earlier than agreed. That was never the plan. Then the pricing policies were not clearly explained when I booked the move. Later they tried to tell me about hourly and weight charges after the fact. That is something that should be clearly explained when a customer books the service, not later on when confusion already exists. Because things were not handled properly, I had to speak with another operations manager who finally explained the procedures and rebooked the move correctly. But then the truck broke down at their location before they even left to come to my house. Instead of communicating properly with me, the company went ahead and scheduled my move for Monday without my approval or even telling me. I never agreed to a Monday move. Today (Tuesday) I called the McKinney location and spoke with the manager, Jenson, to address everything that happened. Instead of trying to resolve the situation professionally, he had a terrible attitude. When I told him his employees were rude and lacked customer service, he responded by saying, "What are you on the phone with me for? What are we doing right now?" What we're doing is simple. I want my refund and I will never use this company again. Between the miscommunication, hidden policies, truck issues, rescheduling without permission, and rude management, this was one of the worst service experiences I have had.

If you are looking for a moving company, stop looking and go with Phoenix Express. We recently…read moremoved from the Dallas area to northern Minnesota and we had bids from 3 companies. Beau, the owner, visited us and gave an estimate that was very competitive. Throughout the move process they had very good communication. Before the move, we packed up most of the things ourselves, but Phoenix offered to have some of their office staff pack up the fragile items like dishes and art work on an hourly rate. This really helped! On the day of the move, they were on time and they brought in 10 people to pack the van and get us on our way quickly. When they moved us, they did not consolidate and transfer our things to another van, our things stayed in the same van until it reached its final destination. When they unpacked, they were very professional and efficient. To summarize, we had a great experience moving with Phoenix Express and I would highly recommend them for anyone to move with!

Rex (the owner's son) and three others showed up in two large trucks, on time. They were very…read morecareful, professional and efficient. They disassembled and reassembled all of my bulky furniture and put everything else where I requested. Upon completion, there was no damage to any of my furniture or either house. They even beat their estimated time by three hours. I never want to move again, but if I had to I would use them again.

I received competitive pricing, and the communication throughout the entire moving process was…read moreclear and professional. All documentation was provided on time, and the movers arrived as scheduled. I had my items moved from Los Angeles, CA to Dallas, Texas in a POD. Unfortunately, my TV was damaged during the move (unclear if it was from the POD, but I doubt that since the TV was against the king size mattress). One of the movers later stated that he had noticed damage to the TV box when he unloaded the tv from POD but did not bring it to my attention at the time, which was very disappointing. However, the owner Joey, took the situation seriously and handled it with genuine empathy and accountability. I was extremely frustrated from the move (it's really a lot to handle) and Joey was kind and patient as he listed to me explain what happened. He suspended the team member involved, made it clear that he wanted to put the customer first, and worked with me to make things right. After I provided the original receipt for my TV, he sent me a check for its full original purchase price and did not waste time to go through insurance. I didn't buy additional insurance, so at most if Joey had went through insurance, I would have received $40/$50 back for my tv at $0.60/lb. He said he wanted to make sure we reached an agreement that felt fair. I truly appreciate Joey's customer first mindset. Although the damage was frustrating, I greatly appreciated how Joey responded. He's been in business for 25 years and stated that accidents happen and what he cares for the most is customer satisfaction. His integrity, compassion, and willingness to stand behind his company ultimately left me with a positive impression. I would highly recommend Eagle Movers and I will definitely be using their services again in the future!

We had a great experience with Eagle movers. They were on time, communicated well, and made sure…read moreeverything was satisfactory before they left. Jorge, Omar, Angel, and Darwin were all very professional and quick to get us moved!

I used this company twice within a month or so. The moves weren't the issue. The problem was that I…read morehad several expensive test meters that showed up missing. Now I'm ready to move again, approximately 2.5 years later, and I just realized that my hand tools were also missing. It's been so long, not much I can do about it now. I'm giving others a heads-up to be careful. Keep an eye on what you allow them to move, and make sure you end up with your property. There were two groups; I'm not sure whether it was the first or the second move. I don't like posting negative reviews, but I dislike others taking my property. No ma'am, I don't blame you, but one of the two groups took my stuff. I had them in a case and didn't even think to check it until I needed a meter. The container was empty. It was during the summer of 2023. I remember speaking to you. When bought, they were thousands of dollars. I found the receipt where I paid the company GoGoMovers is how I found this business.

I recently used GoGo Movers for the 4th or 5th time. That should be review enough! They are…read morewonderful to deal with: kind, dependable and so hard working. I helped a family member with movers she hired (NOT GGM) and what a contrast! Call Olga and have the guys take care of your move. They are amazing! I'll use them again!

Evolution moving did a wonderful job with our move. They had great communication before the move…read moreand even confirmed the day before. The pricing was very reasonable and worth every penny. They were careful with our items and it was impressive to see them maneuver a large couch through a tight doorway and tough corner. I highly recommend them and plan to use them again with the next move.

Quick, affordable and Efficient! Truck was perfect for my 1 bed apartment. Jonah and Joey were…read morefantastic