Long story short: they tried to pressure me into spending $3000+ for repairs that I was later told weren't needed after an inspection. Unfortunately, I did not check these reviews before bringing my car to Fischer. Don't make the same mistake! read more

I agree with one of the previous reviews. I walked in with my Honda expecting to upgrade to a different car. I was assigned a very nice salesman but when he talked to his supervisor everything changed. The supervisor did not even take an application but said they could not help me. He simply said to return in a year. He offered no suggestions for his reasoning. Overall, he set the tone for a very indifferent and and unpleasant sales experience. Because of this, I will not return when I am ready to purchase. read more

I brought my vehicle in for routine maintenance on 5/4/26 and all went well with the vehicle itself. However, upon retrieving my vehicle, my key fob was non-functional. There was no visible damage, but none of the buttons responded. Before leaving, I returned to the service counter to inquire about this. The staff attempted to replace the battery. When that did not fix the issue, they went so far as removing the rubber section and motherboard for cleaning, but it did not change anything. When troubleshooting they found that they key either was not responsive to button pushes or would hold the button down perpetually, neither of which allowed it to function normally. They stated that there was nothing that they could do and that "This just happens sometimes, it is very common." However, I find it suspect that my key which I have had zero issues with for the entirety of my ownership of the vehicle has suddenly died on the one day that I brought it in for maintenance. In the end, they said that I would have to purchase a new key and quoted me ~$100 for a key and ~$90 for programming. This is unacceptable and not the first time I have ran into odd issues like this from this location. They have continued to be dismissive of my issues as they have in the past and just aim to get me out of the door. I think it's time to start going elsewhere. read more

I purchased my vehicle at this dealership seven years ago and have remained a loyal customer despite living closer to another Honda dealership. However, the service I have received over the past year has been less than satisfactory. Most recently, my vehicle was brought in for a routine service, recall check, and brake replacement. I anticipated that the car would be returned in excellent condition; instead, it came back with an array of issues that were not present prior to my visit. I returned to the dealership twice to have these problems addressed--issues that, in my opinion, should not have been missed if the mechanic had performed a thorough inspection. A few hours after my second visit, I noticed yet another problem: an EVAP warning, which typically indicates a leak or loss of pressure in the fuel vapor system. I called the service advisor to inform him, left a voicemail, and gave him adequate time to respond, but he never returned my call. After driving around a bit, I noticed a persistent gasoline smell. The car smelled like gasoline when I picked it up; however, I chalked this up to be residual vapor from the fuel pump replacement they had performed. This was not the case. I investigated where the smell was coming from and discovered copious amounts of gasoline leaking from my fuel tank. The leak was so severe that the Ann Arbor Fire Department had to respond and apply fire retardant before the vehicle could be towed to a new service center. There, technicians found that the fuel pump had not been properly secured and the O-ring was dislodged--yet another careless mistake made by Fischer Honda. Dealing with them has been an absolute nightmare. They have not offered any compensation for the work done at their dealership, despite the risk of harm their negligence posed. Reimbursement for towing and repairs was made nearly impossible and was offered only on the condition that I sign a legal agreement not to share my experience. The professionalism and workmanship at Fischer Honda are abysmal. Let this be a cautionary tale: avoid this place at all costs. Go to the folks at the Honda dealership on the other side of US-23-they'll treat you with common decency and get the job done properly. read more

Fischer Honda - Ann Arbor Fire Department had to come out before vehicle could be towed to service center. - Car Dealers Near Me - Ypsilanti, Michigan

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I recently had a terrible experience with the service department staff at Fischer Honda. The staff were unprofessional and dismissive, and it was clear they weren't knowledgeable about the issues with my Honda Odyssey. I left feeling frustrated and completely lacking confidence in their work. I refuse to bring my vehicle there again and strongly recommend taking your Honda elsewhere for service. read more

I will preface this review by stating that the vehicle that I have purchased here has been a wonder and that the service staff have been very helpful to me over the years, but this is a review about my frustrating process in purchasing a vehicle here. I purchased a vehicle through this dealership in October with cash in full. Due to a clerical error a Lien was left on this vehicle and it took a whopping 3 months to get this sorted out.After numerous assurances, promises and what felt to be outright lies about the situation, I eventually navigated the process with the help of the Secretary of State. This involved me contacting the Honda financing directly to demand the lien be lifted. All the while, I spent numerous days and time off of work taken to be jerked around by the staff here; I was even promised a reimbursement for my time that never came. Vehicle has been fine thus far but I have a hard time justifying ever coming back with how difficult a simple clerical issue was to resolve. Series of events as follows: October: Purchase vehicle - I am told that the title will arrive in the mail in 2 weeks. I give it three before reaching out just to be sure I'm not being impatient. November: It is now November, I call up and they inform me that I can only receive it electronically by going up to the Secretary of State despite what was stated at the time of purchase. I organize to go to the Secretary of State the next week, and I am told that there is still a lien on the vehicle and I cannot receive the title until it is released. I immediately call the dealership and went up to "get it straightened out". A financial associate spoke with me who realized the paperwork was submitted improperly. This is when they said they would send me a check in the mail to compensate for my time and multiple trips during work hours to get this settled. I am assured that in one business week this will be settled. I give them two. December: Back up to the Secretary of State. Same story, no progress. Back to the dealership. I am given a document stating intent to release the lien and am told to present it to the Secretary of State to receive my title. Holidays roll around, delaying my ability to address this. Late Dec into Jan: Back to the Secretary of State - lien still in place. Nothing was done and the document isn't useful until the Honda financial services release it - the man at the SOS desk was kind enough to give me a direct number and I am thankful for that because I was able to speak with the first representative who actually did what they told me they would do. The lien would be released by 1/9/25, I called and it was done by 1/6/25. I finally have my title. I am never going back to purchase a vehicle there again. read more

I have purchased 5 vehicles from Fischer Honda over the past 20 years and have been pleased with the sales and service departments.

It sounds like this is a great place to buy a car from, but stay away if you need any work done on your vehicle. Took my car in for an oil change and tire rotation this January (2025). In total it was supposed to take about an hour and be about $80. At the hour mark, the guy came back and said that my car isn't safe to drive because my rear brakes were so bad. I told him they couldn't be possible because I had gotten all of my brakes replaced in May 2023, unless he was saying the other place skipped on the rear ones and still charged me for it a year and a half prior. He kept insisting that I had to get my brakes replaced same day because they couldn't even get my tires back on after the rotation and that it would only be another hour and $500. He then came back asking if I wanted to pay an extra $300 to get my brake fluid replaced too, telling me if I didn't get it replaced it would just damage the brakes that I was getting fixed so I reluctantly agreed. 45 minutes later, something "got stuck" and broke and all of the sudden it was going to be 2 more hours and another $500 because I needed to now pay for the new part and pay for the labor (I'm fairly convinced someone broke something and didn't want to own up to it, or they did it on purpose because I had already stupidly agreed to so many other things). I eventually did get my car back with a $1400 bill, when again I came in for AN OIL CHANGE. The process also took so long that I was almost late for work (second shift) and had to clock in having not eaten since the morning since they kept telling me it would just be another hour or just a few more minutes. TLDR; There's something shady happening here, so avoid this dealership as much as possible. DO NOT COME HERE. read more

Interesting situation at Fischer Honda --- took my car in because it hadn't started. I'd called AAA road service, they took, on a lovely spring day - 55 min to have someone come out -- so finally after waiting 50 minutes and not having heard they had a truck on the way.. I tried again and it started. Concerned about the possibility of finding my car 'dead' to start again at some inopportune time... I took it in to Fischer Honda to let me know what they thought the problem was. They charge 160 for the 'diagnostics' -- to be applied to anything they do that they recommend is what I was told. They determined after testing that the battery was defective. (this had been put in by AAA a year 1/2 before). They also said, well we can replace your battery but its still possibly under warranty with AAA - So I asked them if I cked with AAA but decided to have it done with them would the credit apply if I brought it back to them to do - Sure. So I spend hours on the AAA thing and they send a guy out who tests the battery on their lesser sophisticated equipment and he says the battery cks out okay. Sorry he says, this is what the tester says, and I follow protocol and I didn't bring this size battery with me either.... Okay -- so back to Fisher to get the battery replaced with a 160 credit toward it, and I specifically recall asking - what the price of a battery would be thru them and then, said well with the credit then that wouldn't be bad - he nods. So I take it in ---- they do the replacement and charge me 200+ with no credit applied --- and I tell them that they forgot the credit - and the manager comes out and does this smarmy thing. Even tho his employee on the desk tells him that yes I was told that I'd get a credit for any work they had recommended.... he says 'well we do a battery test for free' so your battery doesn't count..... and tells me I'm being manipulative wanting to apply the $160 fee toward the battery replacement. "Now you tell me" - eh? So I tell him, first - you're kidding, right? No he's not. So --- okay --- take your battery out then, and put my old battery back. I am not going to pay you over $200 for a battery this way after you guys were so misleading and basicly dishonest. I'll definitely spend the time to go somewhere I can trust for honesty and having basic 'goodwill' sense. How many hours? Sheesh. Well lesson learned and a reminder ---I had forgotten why I took my honda for years all the way into Ann Arbor to Japanese Auto Professional.... but its all coming back. Honesty in Business. A rare thing anymore. Well I posted this to facebook where I have @2k followers and a friend who lives in the area but who is vacationing in Paraguay responded that she was glad to see this as she'd planned on going there to buy a new car when she returns to the states and now knows to go elsewhere..... read more

Fischer Honda - Car Dealers Near Me - Ypsilanti, Michigan

I took my car in for service which came to nearly $1000. When I went to put my credit card into the reader, the guy behind the desk said that there is a 3% charge to use a credit card, but to use a debit card there is no charge. Well, 3% on my service would have been nearly $30.00!! The guy behind the counter said the nearly $30.00 goes to the company processing the charge. I find that VERY hard to believe; I smell a kickback going on. After I got home, I called four other Honda dealers in the area and asked if they have any additional fees attached to credit card purchases, and was given a resounding no, and was told processing a credit card is the cost of doing business, which is of course correct. I have had my car serviced by Fischer a number of times, and have been happy with the actual service they've performed, but this business practice is fishy and unethical. Think twice before choosing Fischer for service. read more

This is a terrible place to bring a car for service. I have never been so shocked with such a poor service experience. New Honda CRV 2024 whose brakes failed on my to Chicago from Detroit. Towed first to Germain Honda in Ann Arbor, who said they could handle it, but alas no go. So they suggested Fischer Honda. Well, I had no choice so it was towed there. After waiting more than three hours, I was told that they had no idea how to fix it and that they would have to call Honda Tech Line. After waiting maybe two more hours, I was told that the Tech Lines were closed for the holidays and that soonest they could get feedback would be January 2. This happened on December 26. They had no idea how to fix it. Fischer Honda has no rental car relationship, so we had to rent a car and pay for it ourselves. Many weeks later, after elevating my complaint to Honda extensively, the part that was on backorder until after January 25, magically arrived when I said I had an appointment to talk to my lawyer for the Illinois Lemon Law. Which brings me to the final terrible encounter with this terrible terrible dealership. My husband comes to pick up the car, with much advance notice, and was handed the keys to an ice-encrusted car. He asked for assistance and which they provided with no interest or understanding as to why it should have already been done. They, helped, but they didn't clean the windshield wipers, so he had to spend another 45 minutes hacking away at it in zero degrees. So he was very late starting the journey back to Detroit. You would think that maybe they could have prepared the car, or brought it in to melt off overnight. The lack of care and concern for us was the height of indifference, and was the cherry on the top for a cumulatively, terrible awful experience with Honda. The new car had a defect and then the part was on backorder, so clearly, other people have had a problem with this. In summary, avoid Fischer Honda. Their customer service skills are poor, and I hope everyone in the area avoids this dealership. read more

I have dealt with Fisher only once this was in early 2022 and had my timing belt changed on my 2009 Honda Accord and when I called and they gave me a quote of 899.00 which was part of timing belt promotion on a coupon I seen on their website. I asked the salesman is this the total as I didn't want any surprises but later that day while my car was there they told me I need a tensioner as part of the replacement so I said fine but my wife was not happy. Fast forward to June 24 -2024 I had a problem with my Honda's coils burning out so I took it to Fisher Honda and dropped it off Sunday night and put the keys in the drop box. The next day I never heard anything and decided to call and talked to Joe who kept answering my questions with one word responses so I called talked to the service manager Darryl and said I like to know if you guy's have looked at my car and why is the desk clerk not explaining anything and just saying "Yes and No" The manager Darryl said "it's most likely because last time you called us a few years ago you cursed out our staff and told us to go f--k ourselves" I was in shock and said I would have never done that. Unbeknownst to me my wife cursed them out about the extra timing belt charge a few years ago and never told me she did it. I told Darryl I'm sorry I had no idea my wife did that and he assured me they would look at my car. My car sat there all day Monday and most of Tuesday and never once did I get a call from anyone the entire time so I finally went there and just took my car without it ever being looked at. On top of that someone had been smoking in my car. They pretty much punished me for my wife cussing them out almost two years ago. I called Germaine Honda in Ann Arbor and made a appt and was treated great there and they wasted no time diagnosing the problem and were first class. I'll never take my car back to Fisher and I'm going to make sure any of my friends never take their car to that god awful place. read more

22 year customer. including new car purchase. These guys used to be good but over the last 8 month I have had significant issues with quality of repairs on two cars. After months of asking I was reimbursed for some charges, which I appreciate. At this time my advice is to check your car out before paying, including for such things as "is the idiot light I brought the car in for service, actually off after service was performed". read more

I want to share my latest and very last interaction with Fischer RIP OFF Honda on MI Ave. with all of you. *Long Post* In November of 2020, I took my 2013 Honda Accord to Fischer RIP OFF Honda for repair. My complaint was when I would press the start/stop button-it made a rattle (think baby rattle) noise or metal on metal noise-it's hard to describe. It became progressively worse that I was afraid it wouldn't start at all so I took it in. I got a call some time later from a man named Todd. He explained that the car's starter needed to be replaced. I agreed to have it repaired. I also requested that they install a remote ignition starter as well for a total amount of $2375. Now, here we are in January and the exact same problem comes back. The same noise, the same not turning over. I brought the car back on Saturday and was told that it was not the starter since it was replaced but now I need a flywheel gear which I later learned is a component of the starter system box and guess what? It will cost $3000 to replace! $3000? On what? An eight year old Honda??? Then, after I told them that I wasn't paying a dime over what I paid in November for the EXACT SAME ISSUE-they call back to offer a reduced quote of $1581....ummmm no. I spoke the Service Manager that 1. they solved the problem with the starter 2. that this a different issue because the part that needs to be replaced now is totally different and 3. it was impossible to know on their part that this flywheel needed to be replaced-it's not something any mechanic would do. I debunked all his crap after calling two mechanics in the area. He didn't budge-saying it wasn't their fault. So it's mine?? They were 'helping me' by reducing their quote. I was done! I should not be paying a dime for the same issue!!! So I picked my car up without the repairs done. I brought it to another mechanic in the area. I am thoroughly disappointed and disgusted and WILL NEVER USE THEM AGAIN. DO NOT TRUST THEM! read more

My only experience with Fischer so far has been regarding a free repair (Takata air bag inflator/Honda recall). Based on that experience, I highly recommend Fischer over Germain in Ann Arbor. From initial phone call to in-person contact and parting ways, the staff were friendly and helpful, and I felt valued as a customer. They went out of their way to offer me a free loaner while they took the morning to repair my vehicle, and true to their word, didn't charge me for any of it (I followed their instructions to bring it back at the same fuel level and without any damage). They did try to upsell me on some maintenance items (brake fluid and air filters needed change), but were nice about it and didn't push it when I said no thanks. If I have any Honda dealership-specific needs in the future, I'll definitely consider coming here, even though it's much farther out of my way than Germain. read more

I always have my Honda CRV 2016 serviced at Fischer Honda. The techs are kind, professional, and knowledgeable. Service recommendations and costs are always explained to me before I leave my car, and they have never completed any work that wasn't pre-approved my me. I trust this place. read more

Service department is a clown show. Horrible customer service. Long waits. I'm not at all confident the expensive repair I'm about to pay for will be fixed. read more

I had a disturbing experience at the Fisher Honda dealership in Ypsi recently. Background: In 2004, I purchased my 1999 Honda vehicle at Fisher thru their Certified used program. I was a loyal customer for 15 years. They took care of my regular maintenance, oil changes, and other work. I was happy with them. Last week, I had 2 tires replaced at a tire place. They pointed out that my 2 upper front ball joints were loose, and gave me an estimate. I needed an oil change anyway, and the "Maintenance Required" light was lit yellow, so I took it to Fisher for an overall check-up. Their total estimate was more than the car was worth, and the part of the estimate just for the front ball joints was significantly higher than the tire place (I understand that Fisher would use OEM parts), so I declined. Just got the oil change, and planned to have the tire place do the ball joints. When I picked up my car, someone had conspicuously dumped out my little trash bag all over the passenger seat and footwell, and opened the glove box and all the trays! I was shocked and weirded out. What does it mean? Two or three employees were kinda eying me from the bays as I was discovering this. I figured I would have to come back there in the future, so I didn't want to rock the boat and ask for a manager then and there. My 1st assumption was that some bad actor did this because I declined the work. Later it crossed my mind that someone might have objected to my political bumper stickers. In any case, it was appalling and intimidating. I wasn't planning to get a new car just yet, but this incident accelerated my plans. I bought a Mazda so I never have to go to Fisher Honda again. I spoke to the manager today, who apologized and offered me a free oil change. No thanks! read more

This is my first time here. I have a sister brand car but I don't like the way I was treated at the sister brand dealership across town and decided to try out a Honda dealership since they can also service the sister brand. I called around town on both Honda dealerships, I decided to come over to this one. The reasons being 1)the other dealership wanted double the $ for the same service but the most important one 2) they made me felt like they don't want my business. Granted that this one is cheaper. However, when I called a live person picked up my call instead of having to leave a message at the other dealership (they did call me back). This dealership just gave me the feeling of they want my business. Rick was patient over the phone and squeezed me in on a same-day appointment. He even advised me to come early to make sure that I can get my car back the same day. The service is good and friendly. This place is truly a neighborhood place. I feel welcome while waiting. It's my first time here but I felt like I have been here for years. read more

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First off shout out to Joshua Campbell (Idk if he works there anymore) who sold me that beautiful Scion back in 2017 when I was in need of a car. Also a huge shout out to Curtis who recently sold me my new car! Both times I came into Fischer Honda, I had a very smooth and stress free experience. I got in and got out within an hour or 2 (my fault if it lasted longer because I didn't have the necessary documents). Curtis was an awesome salesman who didn't talk no more than he needed too and we both had the same views of many situations so it made the process even more smooth and relaxing. When its time for another car, I WILL be going back to Fischer Honda! read more

This is a very unscrupulous and inaccurate dealership. I highly advise you steer clear from it, at least from the service bay You can't really trust this place and it was a really big mistake for me to give them a second chance.If you do go there make sure you get everything in writing make sure you get your receipts and make sure they actually do the work on your car before you drive away. if they did work on your car insist that you get a receipt of exactly what they did no matter what. read more

After reading the other comments, Fischer Honda just needs to stop with the misleading mail scams. My "winning card" got me there sooner rather than later since I was thinking about buying a used car in the next year or two, but even after being very clear that I did not want to make any commitments today, they pushed and pushed no matter how clear I was. I heard, "What can we do to get your business today?" 5 separate times even though I explained countless times that I would like time to think it over and would come back tomorrow. They (two separate salesmen) kept insisting on different ways that I figure it out then and there. I felt as if he was trying to make me feel dumb if I didn't do it today and kept changing sale prices around. I could go on forever about what they said that made me trust them less and less and just feel very pressured. Overall it was just an uncomfortable encounter that made me feel like I had just verbally fought someone as I left, and I am never the one to complain or make anyone's job harder at any business. Maybe I'll come back if there is a specific deal/car I have in mind, but I would rather just go somewhere else where I feel more at ease with a decision to buy a car. read more

worst experience of any kind ever. was on my way to an appointment to see a specific honda certified car, we were caught in pileup traffic, called and said we were running late because of this (dealership is over an hour 1/2 away) was told "no problem, were getting the car ready for you" . we arrived 10 minutes later only to be told the car had just been sold. on top of this, the arrogant manager could have cared less about what happened and was rude and condescending as was a female car salesman who felt the need to become involved in a private conversation i was having with my husband. absolutely horrible. read more

Dealer is running scam bulk mailings. They involve a game called "Money Carlo." If you match a row you win $100, $1000, $5000, or $25,000. However, if you read the fine print, which is hidden inside of the mailer, you find out that you've actually one the "chance" to win one of those prizes after you bring your flyer into the dealership. It's super shady and when you call the dealership to ask if you have actually won they ask, "well are you interested in a car." "Look I don't know what to tell you, but are you interested in a car." When I asked, "when I come into the dealership, what happens, just could you walk me through the process of determining if I won or not?" they laughed and hung up the phone. This is creepy! There's an actual car dealership running a bait and switch scam through the mail. This however is not the only scam on the same flyer. They also, say: "Winners call: 734-606-0890" which asks a series of marketing questions to determine your income and other tools so they may scam you in the future (in particular they want to know if you make more than $4000/year likely their threshold for pushing their vehicles onto people who can't afford to pay for them. Honestly these business practices aren't much better than a payday loan place and it seriously disturbs me that this is how they are going after people in my community. I highly recommend staying far away from this business even if you do make an amount of money that would afford you the ability to purchase a new vehicle outright. read more

My fiancé and I were in the process of moving across the country (literally) when her engine blew while on the road. Repairs would have been easily $5k and we thought we were screwed, my fiancé loved her car... Joshua and his team at Fischer Honda HOOKED US UP. Josh and Robbie specifically, worked closely with us to get the best deal possible with a low monthly payment and extremely low interest rate. We ended up with a safe and affordable car that my fiancé adores (which was the end goal of the situation).We had never been in this kind of position before, since we are in our early 20s. Josh and Robbie provided excellent patience, kindness, honesty, and even education on the process of buying a car (something we haven't experienced on our own before). Huge shoutout to Josh and Robbie. Also, shoutout to Todd who works with repair/service, very friendly and kind man who was also patient and honest with us. You can tell he loves his job and treats every customer like family. You guys really went above and beyond to make sure we were taken care of, we will forever be grateful. read more

Time and time again we have taken our car here for oil changes. They are so inconsistent with there inspections it's criminal. BRAND NEW BRAKES AND SOMEHOW THEY NEED REPLACED AGAIN?!?! I send my lady in and they try to scan her out of money but when I walk in nothing is wrong with our car. You guys are sexist and full of shit and should be ashamed of yourself. Awful company and awful humans. Please stay away. This past time my car was spotless bringing it in we pick it up and there's a plastic fork, balled up napkin, and leaves on our seats. You guys are fucking terrible. read more

I will never do business with this dealership again and recommend the same for anyone else that goes there. 9.5 years ago, they refused to meet or beat a deal for my 2006 Honda and I ended up having Bloomfield (now called Page) Honda sell me my car. The reason that they would not match or beat was because they roll in the price of "free oil changes" for the life of the car into the financing. This year, I ended up looking for another car and trade in my 2006 Honda Civic for another new Civic. Every other dealership in the Metro area (Ann Arbor, Plymouth, Bloomfield, Southfield, Dearborn) offered me at least $1700 for my car. Fischer's offer: $500. Then they said they would "come up to $850." They were outpriced by Ann Arbor and every other dealership, as well. If you're looking to get a good car at a good price, go to Ann Arbor and buy from them. The staff was top notch there and even though I ended up buying my Honda again from Bloomfield (though nearly got it from LaFontaine in Dearborn), I will be taking all my future service needs and business in the Washtenaw County to Ann Arbor despite the fact that my law office is a mere block from Fischer. read more

Wow. Reading these other reviews is shocking. I have now bought/leased 6 Hondas in the past 10 years, all from Fischer Honda. I have priced every vehicle at every dealer within 100 miles (metro Detroit, Ann Arbor, Northern Ohio, Lansing, and Grand Rapids) and Fischer has met and/or beaten the best price every single time. I have purchased every vehicle through Mike Mirza and will continue to do so as long as he is there. He works hard to get the best price on the new vehicle and the trade in. I recommend this dealership to everyone that asks and I have never had a bad thing to say. I don't have much contact with the service department, as I am purchasing Honda vehicles, so they rarely if ever need any work. read more

I went into the dealership as I was interested in a vehicle on Autotrader. I had a terrible experience! The sales person was sub part, but the used car manager was a piece of work. Took the car for a test drive aand checked it out and all that. We started playing with figures and threw out a number, it was a lower figure but was not an obscene figure . The sales guy talked to his manager and came back and said this is what I think he would sell the car at. I'm thinking ok, fair enough! He sales person goes back to talk to his manager again, comes back out and says, my manager does want to cut prices on any cars today so you'll pay sticker. Why do you even throw out what you are potentially accept? The manager didn't have the guts to even want to talk to me face to face. I walked out after that and never walking back in there again. Rude, terrible customer service, unprofessional, customer experience. read more

I've been going to Fisher for over ten years. I've had generally good service. Over the last year things have gone down hill. I went for an oil change last May and the service guy told me I should change the rear differential fluid. I did so to the tune of $160. I went for an oli change on Monday and they tell me the fluid is dirty and needs to be changed again! This is less than a year later and less than 7,000 miles. Their own specs say every 15,000 miles... I feel like I was taken for a ride. I paid another $150.00. This is the last time I do business with them. I'm switching to the dealership in Ann Arbor. read more

I wanted to inquire about leasing a CPO vehicle. It's a less common option to do and I wanted some clarity and heard this dealership would do it. I wasn't ready to make any deals yet and was just trying to get some basic info. They did call me that very day to check in... at 9:30 at night. I got some useful info about credit and the like and what steps to take when I was ready to go. I thought that would be all I hear from them for awhile, maybe a check in in 3 months to see where I'm at. I have since been receiving multiple emails a day from the same sales rep, Amanda, asking me to call with questions or stop by the show room. I even received one from the manager, Rebecca, today. It's ridiculous. Yes, you answered my questions weeks ago, please leave me alone. I thought that I would go there to buy in 6-12 months when I was ready, but it's looking less and less likely. I can't honestly review what there sales practices are as I never got to that stage, that's the only reason I didn't mark them lower than 3 stars. read more

Have been coming here since I purchased my car from sales dept here a few years ago. I mostly come for oil changes and normal maintenance (brakes, etc) and have had little reason to come for other reasons. Great news right?! They typically offer top notch customer service and efficient turn around in time. I LOVE that they offer lifetime oil change if you purchase our car here. Of course it is smart, good practice that increases likelihood you will but your next car, something I will seriously consider when that time comes. Cozy waiting area does at least offer television and free Wifi. The smell of freshly made popcorn wafts in on a few of my visits but not sure if it is reserved for the potential buyers versus us service customers? Having been to both, and based on what I know, I strongly recommend this Honda dealership over Germaine Honda in Ann Arbor. Just a few miles away for you Ann Arborites! read more

I was in need of a car and have always driven Hondas. I contacted Fischer Honda BEFORE going into the dealership and advised them of my finanical status. They were VERY eager to get me into the dealership in person and said they were not able to do anything over the internet. I made an appt and went in. I was completely ignored in showroom full of sales people. After sitting there for about half an hour, I asked someone for help and they pointed out my salesman. Jacob. When he FINALLY waited on me...he was COMPLETELY un-interested in me or my situation and when i filled him in he simply said "sorry - cant help you". No suggestions...no empathy...no compassion...just a bored kid who acted like he couldn't wait to get me out of his chair once he knew he wasn't going to make any money off of me. I was embarrassed and humiliated in front of everyone in the showroom. I will NEVER go back there and will tell anyone I get the chance to not to go there either! TRAIN your sales people better! It's horrible to treated this way! read more

I remembered how helpful the parts department had been with the license plate bolts so I gave them the opportunity to sell me a car 4 years later. My sales person's name was Brandon Foster and it was a great experience. From start to finish, the negotiations took 15-20 minutes. I was super pleased with the price of the Honda Civic and and a beyond fair trade-in value. So all I can say is-Thank you, Fischer Honda! read more

We purchased a used subaru from this dealership and had a great experience, especially compared to other dealerships in the area. Our salesperson, Rich, was friendly and straight forward, and didn't make us feel pressured or overwhelmed at all. We told him exactly what we wanted and that's what we got, no attempts to sell us anything else or anything out of our price range. Everyone else we interacted with, like the sales and finance managers, were great too. They worked hard to accommodate all of our needs and helped us work out and understand the financing. As first time car owners, I'm so glad that we ended up buying from Fischer Honda! They made it so stress free and everyone was very honest and down to earth. I'm so happy and excited about our new car. read more

This is long overdue. My daughter bought her Hyundai Kona from Mike Mirza back on June 26, 2020. He was very helpful and addressed each of my daughter's concerns no matter how small. This was my daughter's first car purchase. She is very meticulous. Thank you Mike for making my daughter happy!!! read more

Horrible customer service. Called for assistance for a tire that was covered by my warranty. Service could not be bothered to help me and transferred me to some idiot in the parts department. They do not care about their customers. NEVER GO TO FISHER HO DA IN YPSILANTI. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED read more

Stay away from this place!!! They will straight-up lie to you to get more money. They will tell you your car needs something without even checking they car. In my case, I "needed" new rear differential fluid on my front wheel drive car. They tell you that if you get a "diagnostic" done on your vehicle the fee will be applied to the cost of repairing anything they find. However, once they start finding "issues" with your car, if you don't want to fix the most expensive one, then you still have to pay the diagnostic fee. The manager will talk to you like you're trying to rob them because you want them to stick to their word. I will never return to this shady business and Honda should be ashamed that their name is attached to it. read more

They are sending papers to my dad who has been dead for over 2 years, not the best business strategy I'd say.

These guys are the stereotypical auto dealers and con-men. The service department has also followed suit. I don't believe they actually inspect or correct the vehicle that you pay for. This place has gone down the sh*tter. I wouldn't trust them. But if you do... good luck. read more