I had been planning on coming here for a while but had not made the time. I got an mailer and it said that I had won $5,000. Got there and they where rude, I had won no money and all they wanted to do was talk about financing instead of show me a car! I will get my new honda from the dealership in Ann Arbor, they have been nothing but great to me in the past! They let me borrow a car over the weekend because the one that I wanted was not in stock. They where kind not pushy. read more

There's a reason this dealership is in the rundown part of Ypsilanti and the salesmen are there for life. It goes without saying that car sales men are notorious for being dishonest scum but this place wrote the book on how to become the scum! One simple story I found a car online that I was interested in owning. it happened to be at Fischer Honda. I had heard the stories about how bad this place was but never had the displeasure before this visit. Arriving to find the car I found online still available in the lot... off to a good start as this isn't often the case anymore with dealers (read: bait and switch) A relatively friendly salesman approached to ask if I had any questions to which I replied with a couple simple questions that I am always interested in if not already listed in plain sight 1. What is the mileage? 2. What is the price? 3. Do you know if there are any issues with the car? 4. Do you know if it has ever been in an accident? Considering they never have more than 10-12 used cars on the lot at any time one would assume these questions would be easy to answer without a big song and dance..not so much the case here. Stammering and stuttering to distract me from my own questions he points out the tires and the paint and all the details of the car I can already see... yadda yadda ... I already know all this, I drove myself here so you must know that my eyes work. He then pops the trunk and starts pulling out the spare tire. Yeah, he wanted to show me the spare tire had never been used. Super! I then ask him if he is new to the car sales business or this dealership.. afterall, let's give him the benefit of the doubt, if he's new he may be nervous and not know how to ground himself to the sale. Nope. He laughed defiantly and puffed his chest while reporting he had been there for nearly 10 years. Ahhh! Well that makes a lot of sense too. Moving on Back to my questions- he scoffs and says he doesn't know but he can get the keys and I can look for myself. Great. I love doing my own legwork so you can make a commission for being a lazy POS. He brings out the keys, unlocks the car and throws the keys on the hood of the car and tells me that I can take the car for a drive if I want but he needs to have my license first. Ok, his actions were pretty douchy but the license is a standard gig. Whatever... I give him my license and hit the road for a test drive... as soon as I leave the lot I can tell something isn't right about this car. I didn't need to drive far as I already knew I wasn't going to buy this car. I quickly returned to a very bothered salesman standing at the door tapping his foot looking put off by the notion of dealing with a customer. Eht... maybe he had a bad day. Whatever Moving on I step out of the car to his senseless rambling about more of the options and that the car has a clear title and has never been in an accident if I wanted to check it out... pushing as hard as he was it was clear something wasn't right about his tactic. Sure! I'd love to see the Carfax since that's what he was offering as his proof. He drags me into the smelly portable trailer they call their office where all the sales men greet me with sneers and disdain. Whatever... let's play the game to find out what the heck is going on here.... He sits down in his chair, leans forward and tosses the Carfax in front of me... See, no accidents! He exclaims... Now, I've seen plenty of Carfax reports in my buying experience and this report felt as wrong as the test drive but I couldn't quite put my finger on it. I told him thanks and that I would think about it because I had a couple more cars to test drive before making my decision. Standard answer but entirely true. Here comes the pushy (I was expecting it)... of course he had someone come by earlier in the day who test drove the car and loved it and planned to come back later today to buy it ... ok, so be it... if it's sold it clearly wasn't meant to be. He didn't like that.. so he pushed a little more... if I bought today he'd knock another $1000 off the price. Great! But, uh, what? It's only a $9000 car... what are your margins?? Who cares... .thanks but I still have to test drive some more cars I'm interested in and something still doesn't feel right about that car despite what Carfax says. Again he starts pushing about the features and the mileage and how difficult these cars are to find, etc...doesn't matter what I say his push continues. I start walking to the door, thanking him for his time and telling him that I would let him know later that day or tomorrow at the latest whether I was going to buy or if I decided on something else. Not everyone is a dishonest tool... if I say I'm going to do it I do it. He responds back with how he hears that all day long and how he never hears back from anyone. Super! Dick! Now you're definitely not going to hear from me. This place is so terrible I almost don't even want to finish this story..maybe i'll finish later read more

I received a deceptive scam marketing mailer from Fischer Honda today. It was a "Money Carlo" game which attempted to fool me into thinking I'd won $5,000 by matching two "777" graphics on a card. The tiny small print, though, made it clear that this only indicated I had a chance to win by coming in to the dealership and matching my customer number to a board. I Googled it, and this is a common scam that car dealers use to bring gullible folks in the door and then attempt to sell them a car. I didn't fall for this kind of bait and switch, and you shouldn't either - don't buy a car at Fischer Honda. read more

Running a scam "Money Carlo" game to increase their foot traffic. Extremely unprofessional for a car dealership to bring customers in their dealership with such false promises. If they can degrade themselves to such a low level to increase foot traffic, I only wonder what they're capable of doing to sell a car (specially to see a used car). read more

I drove from Waterford to Fischer Honda (40 miles, 50 minutes) to look at 2 used Hondas. The 2013 Sport was listed at 6122 miles. When I test drove it, I noticed the speedometer showed 21,5000 miles!!!!!..Then I drove the EX-L which was listed at 15,000 miles....it had nearly 25,000 miles. I can see one mistake happening...but 2...and on the two I was interested in. They told me they had been getting a lot of calls on these 2 cars. Maybe that's all part of the plan? I'll buy elsewhere as I have no trust level for this dealer . read more

My wife usually takes cars in for service. How she has put up with the service scamming/up charging/unnecessary items/excessive costs/etc dumbfounds me. I always suspected she was being taken to the cleaners and now I am sure. I've gone twice and will never again and neither will my wife. Both times for the same issue and have been given two totally different reasons for the problem - it remains unresolved. read more

Damaged car that were in a collision without disclosure. I went to view a Honda Pilot, and said there was no damage. The car was traded by the mother of a manager in the sales dept. THEN I discovered a collision on this car. When I asked what was the collision, they said the mother hit a deer. I asked why was this not disclosed? they said "I didn't know" How can you know you were bring in a car from the mother and not know???? And how would you know it was a deer? How I discovered this is when you look at engine compartment look closely at bolts to the fenders--if there are marks/paint off bolts, then the fender has been removed/replaced. Also look for over spray next to rubber trim, as well as feel of the finish near corners, (hard to buff crannies and nooks)...even though there is a superior dent man, there will still be residual of rough/unbuffed paint. Anyway; getting to the point, UNTRUTHFUL!!! I will/would buy if they come clean and if the bearable market price with conditions being so are spot on. So disappointed when you want to trust, catch them, and they play dumb and unaccountable. THE HONDA PILOT THAT HAS DAMAGE (THEY ARE STILL NOT DISCLOSING THE DAMAGE) IS THE BROWN EX L WITH ELECTRICAL INCLUDED IN HITCH/TOW PACKAGE. Also, the sale manager is a neophyte and needs to learn how to keep a potential customer in the negotiations instead of thinking he knows everything. Apparently he is in a new position from sales and has no business sense. He is definitely unprofessional to say the least. John PS: Mr. Fischer, if you want to contact me and make this right ask Richard/sales for my number. JW. read more

Created a Yelp profile just to leave this review. Horrible customer service and attention to detail ever since a change of service staff in recent months. I had my oil changed this past Saturday 08/29/2015, dropped it off and asked them to call me when it was done as my wife and I had things to attend to in the morning. Had a 9AM appointment set; when noon came around and I didn't hear anything, I called them and was told it would take another 20 minutes. When I asked why a simple oil change scheduled at 9AM would take 3 to 3 1/2 hours, the serviceman (either Drew or Adam, can't remember which) said it was because I asked them to call me, so they had other customers that they slotted in before me. That's immaterial to me; I scheduled a simple oil change at 9AM, I expect it would be started around 9AM as scheduled, or else what would be the point of taking it in at a certain time? I got there 20 minutes later, it took another 10-15 minutes to get the oil change done. On the way home, I noticed that the little 'next oil change/mileage' sticker had not been changed, and neither was the 'check engine' light turned off that was on since the previous week since I apparently hadn't turned the gas cap tightly enough (it's a Honda 'feature' to do that for some reason.) So much for the '19 point inspection', and if that wasn't followed-through then I shudder to think what else hadn't been followed-through on. My best guess? I called, they rushed to change the oil and fudged everything else. I called later that day and spoke with one of the servicemen who said that I could simply bring the car in during the week and they'd turn the check engine light off. When I brought it to them about 15 minutes ago, I was told I'd need to bring it back tomorrow because they didn't have a technician to perform that. The service person gave horrible customer service, no apologies for my inconvenience, no apparent understanding of how Fisher dropped the ball in the first place. I'm done with Fisher from here on. I'll go to Germain Honda in Ann Arbor, Victory Honda in Plymouth, or Convenience Auto in Ann Arbor for all service from now on. I had a significant amount of work done on my car a few months ago; Convenience Auto not only quoted me roughly half of what Fisher did, but their level of service and responsiveness was leaps and bounds away from what Fisher has given. When Sean and Patrick were working the service desk things were much better, but it's horrible now. To add insult to injury, I actually filled out a review that they'd sent me via email, complaining about the level of service (or lack thereof) that I'd experienced and gave horrible ratings with written feedback. I did that on Sunday, 08/30/2015; it's now Thursday, 09/04/2015, and I haven't even gotten so much as an automated acknowledgement that my feedback was received. Fisher is apparently doing so well that they can let good attention to their customers slide. That's fine, if I decide to go with Honda for my next car I'll head to Germain or Victory, or may just completely switch brands. I'd love to support local businesses, but this local business isn't supporting me. They keep it up, it'll just be a matter of time before too many other customers find out just how bad they've become and head elsewhere, too. read more

We purchased 3 new Hondas here. We bought a Pilot Turing got a fair price. Had it for 2 years then needed to make a change. We were shocked to hear that the low milage Pilot we had serviced here was by their account nearly worthless. The general manager was so adamant that this fully loaded well cared for low milage vehicle was worth thousands below value.. We left and drove to Victory Honda of Plymouth. They gave a fair price on the Pilot, and a great price on the new Civic. At every chance I get I recommend never going to the crooks at Fisher. We've been loyal Honda people since the 80's from our cars to off road toys... And in 2 States have never been more disappointed than with Fisher. Do yourself a favor shop elsewhere. read more

I bought my Fit here and have had it serviced here for 10 years. They're not the cheapest service dept around, but they're honest, they do the work right, and they do it on time. That's what I want. read more

Yesterday I got an oil change (synthetic), tire rotation, and 27-point check for a total of $35.37. I had a couple of on-line coupons. On their own, they volunteered to order me the available air bag on one of the two recalls (other not available yet) and to notify me when it comes in. They washed the car for free, gave me a rundown on everything they checked, told me I did not need new air filters or brakes. They measured the tread wear on the tires and replaced a lug nut, which they left in the driver's side door pocket. I recommend them. Their waiting room is dreary but they are all friendly and they work reasonably fast. And give out free popcorn, too. read more

I had issues with my phone not syncing to my 2016 Honda Accord and took my car to the dealer and both service and sales staff were VERY helpful and was able solve the phone sync issue for me right away. All the staff at this dealer takes their time to understand your issue and they make sure the issue(s) are resolved right away! read more

Worst service ever! I called and wanted to compare prices with another dealer. After telling a higher price, the guy said u should deal with them and hanged up the phone directly. read more

I have been servicing my 2004 Accord for the last 10 years at Fisher Honda. Patrick ,Shawn and the all the technicians have taken pretty good care of my car. The waiting room is small and the TV doesn't work sometimes. One day I reported about the inoperative TV to Mr. Fisher who was sitting at a desk in the sales area. His immediate response to me was "Did you break it?" and then said he would ask some one else to take a look at it. Unfortunately, no one took care of the problem for 15-20 minutes but the matter was finally resolved after I made a second request to another sales person. To be honest, I was very much offended by the rude and unprofessional behavior of the owner. However, it may be that he was trying to display his sense of humor which he doesn't have much. Ranjan Chaudhuri Professor, Dept. of Computer Science Eastern Michigan University read more

I purchased my 2012 Honda CRV from Fischer Honda paid in full. The agreement with Fischer Honda was that I would receive free oil changes for the life of the car as long as I continued to get my regularly scheduled maintenance at this dealership. My car has 140,000 miles on it and I have never missed any scheduled maintenance on this car. I have spent thousands of dollars at this dealership on regularly scheduled maintenance. I have all the receipts to prove it. I went in for an oil change at 137,000 miles and the dealership told me I had service level C due on my car at 140,000 miles. I said that's no problem when I get my next oil change which is when I will have hit 140,000 miles I will pay for the level C service. My car desperately needed an oil change. I made an appointment at Fischer Honda today Saturday March 31, 2018 at noon for the oil change. On the Wednesday beforehand I was notified that the credit card I was going to used had fraud on it and they had to block the card from use and send me a new credit card number. They said it would take 7 to 10 business days for the new card. I went for my appointment anyway and explained the situation to the customer service representative. I asked if they could honor the free oil change and that I could make an appointment for the level C service for later in the week because my new credit card would arrive by then. The representative said sir can't do that. You've had 4 previous free oil changes. She showed me a comment in the system that said level C service recommended at 140,000 miles and was trying to use that as proof that they previously waived an oil change fee for me. I sad to her if you look, my mileage at that time was 137,000. The service wasn't due until 140,000. .I explained to her of course I've had 4 free previous oil changes because they are free as long as I get my regularly scheduled maintenance which I've never missed. She made feel like I was a criminal for asking to waive the fee which would have been waived for getting the service anyway which I was still going to get that week. She was rude and disrespectful. I've purchased 2 cars from there. One was for myself and one was for my brother which I paid for and my brother paid me back in installments. We've spent thousands on service on both cars. I called around and found another Honda dealer that will honor the agreement and give me my free oil changes starting when I pay for my level C service there. I will never buy another car from Fischer Honda again or go back there. The had a loyal customer that the chose to throw away. I work for a bank in town and travel between multiple branches. I am going to complain about them to every single person I see at work and in my personal life. I did not deserve the treatment that I received. I didn't do anything wrong and I wasn't trying to score a freebie for nothing. read more

Fischer Honda is best represented by their recent advertising campaign. The dealership sent out a flyer with a "lottery ticket" glued to the front. You are led to believe that you have won $5000 with your winning combination of triple 7s. The fine print on the inside of the flyer is confusing, deceptive, and misleading...a very good representation of the dealership itself. I especially felt bad for the dozens of people wasting their lunch break thinking they were winner, and it was especially shameful to see one car dealer struggling to explain to an elderly couple why they actually hadn't won the $5000. The dealership knew exactly what they were doing, and this speaks a lot to the management and ownership. Overall, please avoid Fischer Honda dealership in Ypsilanti due to its dishonesty and obvious willingness to waster people's time with deceptive gimmicks. Fischer Honda's facilities are also unimpressive and the selection of cars is minimal. Go 15 minutes further west to Germain Honda in Ann Arbor where the representatives are polite, informative, and honest. read more

Update: ----------------------------------------------- I would like to change my review. The dealer called me yesterday after seeing my feedback and said they are willing to provide a refund. I think this dealer cares how their customers feel and be willing to make some changes. (Thank you, Fischer Honda!) , so I would like to change my review to positive. Though, customer beware of the design / material issue for the Honda car. We hope this similar issue will not happen again in years. (This is why we lease a new car instead of buying a second-hand car because we want to save some repairing fee, right?) Old post: ----------------------------------------------- My leased car (Honda CR-V 2014) is only 8 month old and has less than 5000 miles. After being parked for three weeks in summer time, its brake rotor rusted and generated intense vibration and pulsation when the brake was applied. The dealership charged $413 labor fee to resurface the brake rotors, which sounds insanely expensive to me. Additionally, I thought Honda CR-V is a very reliable car, but this brake rotors issue happened with this fairly new car (less than 5000 miles and 8 months old). Three of my friends said they had exactly the same issue with Honda products (2 CR-Vs and 1 Element), and two of them got resurfacing free of charge at another dealership (at Howard Cooper, now Germain). I also found out there were a lot of reports online showing lots of CR-V had the similar issue. We did have other older car which is from the other Japanese brand, and didn't have the same issue happened in the past 6 years even when we didn't drive for weeks. Usually when you didn't drive the cars for weeks, it's the engine or battery that you should beware. Surprisingly,this rotary issue happens in a such a new Honda car that we didn't expect to happen, and now we think it looks like a design / material issue.Disappointingly, the dealership stated that the warranty wouldn't cover it and charged it for $413. Now we have concerns whether this similar issue will happen again in years (and we don't know whether there are still other hidden design defects regards to this car), but we already have a leasing contract for 3 years. If we know this before, we definitely would not lease this Honda CR-V nor doing any service in this dealership. I'm totally disappointed by the Honda product and the dealership, and I wouldn't recommend neither Honda product nor this dealership to anyone. read more

This is my first review ever. In short: certified vehicles = diagnosis fees purchasing an auto = no detailing purchase complete = no follow-up oil change = oil change only & no follow-up on additional maintenance complaint to manager = blame the sales employee to top it off, voicing your complaints to OWNER = him raising his voice to you! All of this equals: WORST DEALERSHIP. You have lost a repeat customer. We are NEVER returning. Remember Word of Mouth is always the best marketing, Mr. Rick Fischer. I can count 8 vehicles/customers that will not be returning. Rick, please take an etiquette and communication class. Maybe you will get some class in the process. Management 101: Do not interrupt a customer when they're explaining their complaint. I'm sure your sale numbers will continue to decrease. Please do not waste your time here. (The only good part is Mike and he's not there.) read more

gross what kind of waiting room is that? This place has horrible service and rude staff. Wouldn't recommend.

Fischer Honda is the most UNTRUSTWORTHY,UNETHICAL car dealership on the planet.Everything from the Sales to service is downright DESPICABLE. I took my car for Service there and they damaged my car significantly and totally LIED about it when asked.I talked to the owner Rick of the dealer. He verbally ABUSED me and my wife.He is downright unprofessional person . He was not ready to hear our side and was defending his service team. If you care about your car stay away from this dealership! Beware future Victims !!! read more

Rude personnel. We were lost in Ypsilanti and used their driveway to turn around. One of the sales people came out and chastised us for the turn-around. If that's how they treat strangers, I'm surely not going there to purchase a car. Other businesses in Ypsi were all very kind and we enjoyed our visit. read more

Excellent service and very reliable. I own two Honda's (Accord, Odyssey) and they both are performing excellent with the recommended service that I do at Fischer for both the cars. read more

I was given a very good price on a new Pilot without having to negotiate at all. What a refreshing experience! Unfortunately, they didn't have the Pilot I wanted to buy and I chose not to order one. Very good first impression of this dealership. If only they had more inventory! Pilots are hot right now and most dealers only have a few. read more

Free oil changes for life with purchase of a new car here. BUT with a catch. If you don't do your maintenance in their overpriced bundled fashion and instead do recommended maintenance alacarte, they will charge you for the oil changes. read more

They are not straight forward with you and do their best to not answer your questions and deceive you. Don't trust them.

I purchased a new 2016 Civic back in Nov of 2015.Since March of 2016 I've had nothing but problems with the vehicle's touch screen and indash display freezing, glitching, etc.The vehicle was at the service shop and had the screen replaced the 1st time, 2nd I was told there was an update that needed to be installed which would fix the problem.The 3rd time the screen was replaced again, 4th time I was told there was another update.Lone behold the issues continued to arise.Back for a 5th time and I was informed that the tech that did the last update entered it in wrong and it needed to be corrected.After picking the vehicle up this time it was only 3 days later when the problems continued.At this point I'm beyond irritated!They had a customer service liaison meet with me and he promised he would make things right.Mind you I live over an hour away.Almost a month later I received the incentive which was Honda offering to make ONE monthly payment on the vehicle.If I agreed to this, there was fine writing claiming, "I could no longer hold Honda responsible for this issue or any other issue that may arise." I of course declined the payment and it only aggravated me even more!They supposedly flew a tech in from Honda and one reason I was given was because of my Iphone and having it synced to the car.That when there was an update on IOS, I needed to unsync my phone, update it, then resync it to the car.That time when the car was picked up I made sure NOT to sync my phone with the vehicle.2 days later the screen continued to freeze.So at this point I've emailed Honda about how frustrated I was because of all of this and would like them to buy this vehicle back under the lemon law.It took them over 30 days to respond with an email, that they would not be buying the vehicle back.Once I received this, I took the car back to the dealership.I'm now to the present time.The vehicle was dropped off Friday and I received a call later that day that they had found the issue.I was first told it was a problem with the Ipod port and that I should play the music from my phone.Well with my data plan that is not an option.The other option was to get a form of satellite radio installed.I called Monday to inform them that I wouldn't be able to get the vehicle until Wednesday morning, due to work.I also emailed Willy, who is the liaison that I had been dealing with.I explained everything to him and how if we could figure out some sort of deal with having the satellite radio installed, it would make things good in my eyes.I received a call from Sean in service and he asked where I was, that I needed to come pick my vehicle up.I informed him of my work schedule and I was waiting to hear back from Willy about the satellite radio deal.He told me I wouldn't be hearing from Willy until I picked my vehicle up.That the tech wanted to see how I use my Ipod within the vehicle.I explained, I plug it in the port and from that point use the touch screen or buttons on the steering wheel to change songs, like any normal person would do.I was told that is where the issue is.That I am supposed to use the Ipod to change the songs; basically be a distracted driver to change songs on my device.Sean then told me if I didn't come in today and pick my vehicle up that they would be calling the police and having the rental vehicle entered as a stolen vehicle.At this point I'm disgusted with this dealership and wouldn't want my worst enemy to purchase anything from this place.The customer service is terrible!To not only continue to sweep the issues with this vehicle under the rug but to blame all the issues on me is ridiculous!Then to threaten me with filing a FELONY POLICE REPORT because I am inconveniencing them by having their rental is absurd!Which I might also add, would be a false report as there is no return date on the agreement I signed for the rental.For those of you who don't know, IF it was entered(which it won't be)and I was pulled over, I would be taken out at gun point and proned out on the ground.You tell me how that is for customer service!? Buyer Beware!!! read more

I brought my car in for a 100k mile service and because the check engine light was on. My girlfriend went with me to drop off my car. Neither her nor I enjoyed the sexist comments the clerk made toward her. When I picked it up, the check engine light was still on and nothing was said about why. I assumed they forgot to turn it off. I drove it back, and the clerk asked if it was on when I first dropped it off. He finally ran the check on it and told me about the various things wrong. Instead of telling me to bring it back in, he gave me vague instructions on how to fix it myself. I will not be taking my car back here. Awful customer service. read more

Bought used Civic in November 2014. Very good experience. Mark and Matt were the salesmen. My mechanic commented that it was the cleanest engine he'd seen but found a few body issues. Fischer fixed all the issues at no cost. I have recommended Fischer to friends & family. Four stars because had to take car in twice for the same repair to fender. read more

As other reviews have already stated, this dealership is running a sketchy, scammy marketing scheme to get people through their doors. They've sent out bulk mail with what looks like a lottery card attached, promising up to $25,000 cash if you get matching images. The "lottery" card I received had matching images of three 7's, which tells you you've won $5,000 cash (and funnily enough, my friend at work, along with a previous reviewer, all received the same "winning" card). There is a number to call, and they tell you to go into the dealership to claim your prize. Apparently once you go into the dealership, they pull you over, sit you down, check the confirmation code on the flyer, check to see what "prize" it matches up to, and then hand you your "prize". Who here thinks that prize is $5,000 cash, as promised in big bold letters on the flyer? If you thought that was true, you'd be wrong. The lovely prize they hand you is a brochure promising you two nights of accommodation at a hotel.... along with plenty of fine print. I would LOVE to know how this dealership is getting away with blatantly false advertising. I see that an employee from the dealership has an active presence responding to reviews on this page, so it would be lovely to get a public response to this review so that we can all be enlightened as to how this scheme works... *EDIT* I found this enlightening blog post from a person who lives in Vermont, where a dealership is running THE EXACT SAME SCHEME. https://moneycarlo777review.wordpress.com/ read more

If you're looking for a reliable used car at a reasonable price, this is the place for you! They have a great selection of used Honda cars and the sales people are really helpful, specially Mark Reynolds. He was extremely pleasant and not pushy at all (so unlike the car salesman stereotype). The used cars manager, Ed, is pretty helpful too. They'll help you find the perfect car at the best price possible. I had my old Honda for years and decided to trade it in after it hit 150,000+ miles. Mark helped get me the best possible trade in value for my car and also helped me pick out a newer used car best suited for my needs. I did a lot of research online and looked around several other dealerships, so I know they gave me a very good deal! Their processing of papers was really prompt too. I don't usually leave yelp reviews, but these guys are so good that I decided to get off my lazy butt and write them a review. read more

I have been to so many places I have lost count. I have been exposed to many high pressure sales strategies. Here They were personal, patient, knowledgeable, and most importantly not pushy. Mark Reynolds is your man. He let me drive every car I wanted, shared important points and was kind enough to let me think. There was no pressure and as a result I purchased the most expensive car, but the one I really wanted. He did everything he could to make it happen. They have recently done an overhaul in sales regime and it shows. I have been there before and bought nothing. They were friendly and helped each other. Believe me I drove a lot of cars. They were wonderful. No high pressure and I found myself wanting to sound the extra money and get what I really wanted. They really care about keeping their community happy. I would encourage anyone to chat with Mark Reynolds or any of the others. They do not pounce at you the minute they set eyes on you. The product is wonderful and believe me I tested them against the big boys. I have owned too many vehicles to count, Honda always a favorite and I am thrilled to have the super van I have dreamed of. They worked hard to get me a great interest rate. I have bought four cars from Victory Honda and Toyota and Fisher wins. Go check them out and tell them the Baum's sent you. read more

I went in for a general safety check (I bought the $300 package) before a long trip, and was told that my (previously very reliable) '98 Honda Accord had some very serious problems. I was told that the brakes were about to completely give out, and that my ball joint and stabilizer links were about to snap, which would, it was explained to me, cause my car to collapse as I was driving it. The total recommended repairs would have cost around $1900, which I could not afford. I was told the brakes were urgent, so I had them repaired - they completely replaced the brake shoes, as well as the pads. My bill for my single visit was $824.79, nearly two months rent. I ended up asking my Honda dealership back in my hometown about the repairs, and they were furious (they were the ones who had previously serviced my car.) According to Honda's own experts, I got fleeced. At most my brake pads would have needed replacing, but completely replacing the whole brake shoe system was almost certainly unnecessary. What's more, I just took my car to another (well-reviewed) mechanic in town for a through safety check, and was told that the car was in great shape and did not need any work on the ball joint, stabilizer links, etc. They seemed surprised that I had even asked. Also, with all the work Fischer Honda did on my brakes, my brake fluid was so low that my e-brake light came on every time I went up a hill. My receipt shows "brake fluid replaced" - I shouldn't need it replaced again less than three months later! Bottom line, Fischer Honda took me for a fool, and I paid for it. Don't let it happen to you! read more