Very well put together shop. Picked up a piece of driftwood, a filter maintenance kit, some chems ,…read moresome moss and got a chance to check out their fish. Everything looked to be in good shape, healthy and happy, would certainly consider picking up some fish from them, once the need is there!

Clean well taken care of animals with knowledgeable staff. Best place to buy live bugs.read more

We have groomed our dog there for almost 2 years. They do a great job taming the fur and keeping…read moreher nails tidy. They show great care to our pup and she comes back so nice and clean!

Dog and cat food is amazing. Great, heathly and organic…read moreproducts are super important!Groomers are really knowledgeable and friendly. Also-- love diy dog wash! Amanda and Brian/staff are second 2 none. They listen and work with their hearts

The people are friendly but they absolutely do not know how to groom golden retrievers. The first…read moretime I brought Nolan, they shaved him fully down. I let his hair grow for a year before trying them again. I explicitly told them to trim the longer hairs, and shave paw pads. They took the liberty to shave him down AGAIN and also left a shaved patch on his chest. This is absolutely RIDICULOUS. Along with that, their business is closed 2 and a half hours before the posted closing time. I will try again tomorrow to come and complain. This is awful.

I have taken my dog to be groomed there for awhile, but I can not longer recommend this place…read more After picking my dog up I noticed that late afternoon she had a cut. I called and they were already closed for the weekend. When they were open I called to talk about the cut and if they were aware it happened at the time. I wasn't looking for money, I was very calm as I had been going to this place for awhile. I wanted to make them aware and ask questions to provide to her vet care. They were rude, defensive and automatically stated they couldn't afford to pay for my problem. They are grooming dogs who move and shake I understand accidents will happen, I wanted to be made aware, and for them to be kind in answering my concerns. I would not trust them to care for my dog.

Rude staff- unwilling to help. Think the city needs to step in and see how our KC income tax is…read morebeing spent. I have adopted three cats previously. Service has only gotten worse

First time ever going to an animal shelter/adoption place. Tasha greeted me and talked me through…read morethe process. She was super helpful and kind and made me comfortable learning how the process works.

My dogs always look great after coming here. Pricing is fair but they do a great job and my dogs…read moreare excited to get groomed!

They provide the best deshed and neat and tidy for our two double coated girls! This is the best…read moreplace in the northland.

i usually go to Petsmart for grooming but I decided to try someone smaller and local this time…read morearound and possibly pick a future groomer for both of my dogs going forward. I made a prior appointment and got in the next day. Upon going arriving I was asked the usual questions, kind of service needed, dogs name and my phone number. I provided all of this and then I was asked for an emergency contact number. Yes, this is standard in health care but i have never been asked that at any groomers or vet and I have been using both for over 30 years. I explained that I do not have an emergency contact number as both of my parents just died, my wife divorced me and I have nobody thst I would trust with my pets. I tried to explain that I do not have an emergency contact and instead of overlooking this, she made it into a big confrontational issue, telling me shes been doing this for 20 years and never had a problem and asked me why I didn't have any friends or family. This was very humiliating and embarrassing as I could not provide the answer to her question..an alternate number. I get why they may need it for emergency purposes but each persons situation is different and they shouldn't feel humiliated at the pet spa over a stupid alternate number. This person was very rude to me and unprofessional in my opinion and I will never go back there again. I went down the street to a new groomer who was much cheaper, much more friendly and didn't as me for another number or humiliate me. $65 ar this place - $45 at other local places on the square. This place is really proud for professionalism at its lowest.

This was our first visit to Xcel. We're so glad we took Betsy here. They did an awesome job. They…read morelistened to what we wanted, and did it perfectly. I highly recommend them.

Went to Attic on the recommendation of an acquaintance. Picked up our dog and went home to later…read morefind a nail had been trimmed too short and blood all over the floor. $300 vet bills later that day. They didn't even mention they cut him and made him bleed before we picked him up. Don't have then trim your dogs nails!!!!!!

First time here and they didn't even ask what I wanted for my dog. Just grabbed her and put her in…read morea kennel. I had to tell them what I wanted. Came back 2 hours later to pick her up. They don't accept credit cards. They're very nice and let me take her while I got cash at an ATM. Came back and gave a $10 tip on top of the service. But I got home and was annoyed they chopped off the top of her head when I specifically said leave that long. Then I asked to cut the ears short and cropped at an angle. They didn't do that either. I had to cut her ears at home the way I wanted them. Nobody listens anymore, they just do whatever they feel. Not sure if I will be back here.

Very nice staff who do exactly what is asked! Stephanie works well with our old Papillon and…read moreyoung, reactive Dutch Shepherd.

Friendly and patient staff, my dog has biting issues when it comes to the blow dryer and they were…read moreable to handle that and still make him look pretty good! It did take over 6 hours for a wash and blow dry, but he looked cute at the end! $68 total plus tip.