The Deck Awning Company is great...when they want your money. Impossible when you need service…read more We hired The Deck Awning Company to install a Sonesta retractable awning for nearly $5,000. At the time, they were responsive, polite, and easy to work with which, in hindsight, makes sense because they were trying to secure a $5,000 job. Less than three years later, one of the awning arms developed a problem, and that's when the experience completely changed. For over three months, I've been trying to get them to come out and look at the awning. Instead of service, I've gotten multiple excuses, delays, and the general runaround. Phone calls and email requests frustratingly lead nowhere, and they have consistently shown zero urgency or accountability now that the job is apparently no longer profitable. To make matters worse, because it's a Sonesta awning, many other companies won't work on repairs unless they were the original installer (I would know, I was forced to contact many, to no avail). That effectively leaves you stuck with the company that installed it and in this case, a company that apparently has no interest in servicing its own work once the initial installation is completed. This business seems very happy to take thousands of dollars for installation, but when it comes to supporting their own product afterward, they magically disappear. Avoid this company entirely. If you're considering an awning installation, take your business to a company that actually stands behind its work and values customers beyond only the initial payment.

I called this company, after a google search. I am a new customer. Nick picked up the phone. I…read moretold him the issue, he thought David the technician may be able to help walk me through some troubleshooting. David then walked me through the entire process. I was able to replace the batteries in sensor, and the issue is fixed. I will of course use them in the future. Not only for their expertise, but for their honest and professional advice. They could have easily said: " we need to come out and fix it" I would have done that. Integrity and great communication is the cornerstone of any company. The Deck and Awning Company's mantra. How refreshing. Particularly because the previous day I was totally scammed by a vent cleaning service who charged me double than market rate, but not telling me it would be more until they were at my house. Total scam. So - my experience today with Nick and Dave, restored my faith in human nature!!! I so very highly recommend them. Don't look ANY further. Rhonda J

Ken came to look over the job and provided an estimate within 48 hours. Work began and finished…read moretwo days later on the most important item I needed to pass inspection on work begun by another contractor three years prior; it passed the next day. Remainder of work was done the following week in 5 days. His crew of 3 workers were busy from morning to night. They are talented craftsmen. I've already recommended KCCS to my neighbors.

From the owner: When you are remodeling your home, you want to find a home improvement contractor that has a proven…read moreability to deliver results, and that is exactly what you get from Ken Cialkowski Construction Services, LLC. We are a small family owned and operated licensed and insured construction company located in Westminster. . We are Westminster's and the surrounding areas leading awning and shade installer. We also specialize in decks and patios as well as other home improvement projects! Our team at KCCS would be delighted to help you take your ideas for your remodeling project, and bring them to life. Give us a call today to let our family improve your families home!

Anthony was such a great help with explaining the choices available. Service was quick and done…read morewell. We are very happy with our awning!

From the owner: American Awnings and Replacement Windows in Chambersburg, PA, has been offering high-quality,…read morecustomizable awnings that enhance the look of homes and businesses for 30 years. In all of our awning and replacement window solutions, we offer a variety of colors, styles and customizable options to fit your style and existing décor. At American Awnings and Replacement Windows, we make customer service and affordability our priority each and every time. Our prices remain competitive, because there is no storefront. Instead, we bring the storefront to our clients. Premium quality and unbeatable prices are what our clients can count on. Haven't budgeted for an outdoor makeover? No problem! We offer our customers special financing options- 0% down and no interest for 18 months, so you can bring your vision for beautiful outdoor living space to reality. Contact us for a free quote or consultation.

IT HAS BEEN MONTHS SINCE I CONTACTED KLINES. they were…read moresupposed to come and measure my windows and never showed up and every time I call which was three times they said they were gonna get back to me. Last time I called no one answered the phone.. I know they are very expensive and I was willing to pay, but not now because they are not dependable and I bet if I had a problem after they installed my awnings, they would probably never show up.. Now I do not want them to come to do my job. I will get someone else who is dependable or at least courteous enough to get back to you.. If you want awnings and you want them done in a reasonable amount of time, do not contact these people. Apparently they're making a ton of money on other projects and they really do not need your Business. Their prices are outrageous..

We used Kline Awing & Window to replace around 20 windows and 2 exterior doors in a old farm house…read more We couldn't be more pleased with the quality of the product they provided, the workmanship and the customer service. They were very responsive and would call/text us with any questions throughout the day and had no issues meeting up with us evenings or weekends to walk through things. Along with dealing with a difficult old house, they also did some framing and adjusting to fit bigger windows and to modify the existing openings and their work turned out great! No drafts, no cold air, and a beautiful finished look. We saw some older comments where there were some different complaints, but it seems they've made some changes and in 2022 I would absolutely recommend them!

AbC installed awning few years back. Ensured us it could be moved up once we would have deck built…read more Deck is now here. Tried multiple times to contact AbC but no response. Looks like they're out of business.

Fantastic company! Hassle free and so easy to work with. I did my research online for an awning…read moreafter building a deck on the back of the house this past summer and decided we needed an awning. I found Awnings by Clark and looked through the website and liked what I saw and read and reached out to them. They returned my call a few days later (I called on a weekend) I set up a consultation at home and the sales agent showed up on time and was very professional and answered all of my questions with a satisfactory answer and explanations. He showed me awnings color samples and we selected the frame color and awning color and went from there. He explained that it takes about 8-10 weeks to make it and that they would call to set up the installation date around that time. Well temper actually ended up being quicker than the 8-10 weeks called to set a date for install. The woman setting my appointment explained it would take 3-4 hours to install and that if the day of installation turned out to be a bad weather day they would need to move it. That is completely understandable. My install day came and they ended up showing up earlier than my scheduled appointment and called to ask if it would be okay which I said it was but I needed an hour to get home from work and asked if they could grab lunch and kill some time, they said they could and they will see me soon. The installation crew showed up and were professional and courteous and explained the process of hanging the awning from the house and as they got it set up they would let know so they could ask for my input. Once they were completely finished they showed me how to use the Manuel crank to bring the awning in and out should the power fail, they showed me the open and close remote control and how to change the batteries on the wind sensor should the batteries die and how the awning will act if the batteries are dead. From start to finish the process was stress free and handled professionally and quickly. The awning we had installed was a motorized retractable awning with remote and opens to cover a 14' X 18'6" area. We paid for the optional wind sensor that detects winds that get up to 20 MPH and will retract itself so the wind won't damage it. The price tag at first seemed steep but after seeing it, using the remote and seeing the amount of sun it blocks I am extremely pleased with it and believe it is worth every penny.

Do NOT use A Hoffman Awning's services. we purchased a flat pan awning over our deck from them. The…read morefinal product was overpriced, much smaller than agreed upon, missing key components, not installed safely, and the installation crew called us liars when we reported the unfinished work. We spent months contacting them to fix the issues, even filed with the Better Business Bureau, but they continued to give us the runaround. Nothing was ever fixed, and eventually we had another contractor take it because it was starting to collapse from the weather and became a safety hazard. Very unprofessional and unreliable company. You can get far better work done for their prices by an actual licensed contractor.

My new awning cover does not hang longer than I expected, which has really impacted the amount of…read moreshade it provides. I thought it would hang down longer like my previous one, allowing for more coverage over my front porch area. Instead, it's leaving parts of the seating exposed to the sun. I really hoped this awning cover would add a nice touch to my outdoor space and provide the shade I need during the hot months. Instead, I find myself feeling disappointed every time I look at it. I did reach out to customer service to discuss my concerns and see if there's a way to resolve these issues. That call was NOT productive and the gentleman was a bit rude and lacked empathy. Not sure if I can reach out to the manufacturer for a replacement, or is find a way to modify the installation to improve the situation? Either way, I'm determined to find a solution that will make my outdoor space more enjoyable.

TL;DR The quality of the materials and installation is very good, but after being told that our…read moreaccount was settled, they keep calling asking for more money and never send an invoice or any other documentation. We contracted Long Fence to do an install of a new fence and a repair of an old one. The installation and repair went smoothly and we are happy with the results. Dealing with the company after words, however, has been a huge pain. Upon completion of the job, the installers didn't provide us with an invoice, but instead gave us four envelopes with hand written amounts on them and nothing else. They didn't speak English very well, so we weren't able to get an explanation on what we were supposed to do with these so we called the Long Fence office to settle up the remainder of what was owed after our deposit. They gave us an amount to pay and we payed over the phone. This amount plus the deposit didn't add up to the quote that they gave us, but they said that our bill was all settled up, so rock on. About two weeks later I started receiving calls saying that we owed more money. I stated that we were told that our account was settled, but the person on the phone said that we still owed more. I asked for an invoice showing how much we owed (I'm not in the habit of paying large sums of money to someone over the phone just because they said so). They said that they'd get an invoice to us and ended the call. To this date, I've never received an invoice. For the last six weeks, the same person calls asking for payment, and every time I ask for an invoice detailing the original amount, the amount we've already payed, and the balance remaining. I even ask them if they have my correct email address, and they say that they do and end the call. We've called the Long Fence office multiple times trying to resolve this, and are constantly told that someone will look into it. The only return contact we receive is the same person asking for payment every week.

They set up a time for the estimate and showed up on time, but never gave me the quote. No email,…read moreno response, and when I called in to ask about it they did not have any information. The rude lady said to call someone named "Z" (that's what he goes by) and hung up on me. If that's how you treat potential customers, I don't care to be one.

Surprisingly Kass had quite an eye for color and design. I did Roman shades with a tape trim. The…read moreprice seemed very good compared to other reputable businesses. I've used Calico Corners twice and his work was just as good. You won't be disappointed having Covering Windows do your custom shades.

If you need window coverings, this is the place to go! It was a pleasure working with Kass from the…read moreinitial estimate through the completion of the job. Very pleased with the quality of the products and the installation. If I need more window coverings in the future I'm definitely going to Covering Windows! Thanks again Kass!