Good service. I believe they honored their estimate. When the vehicle developed another problem…read morethey were right on it.

I had one of the worst days of my life earlier this week. My serpentine belt broke and I burned…read moreup my engine. I called a friend who lives near where my car landed. My friend lives in Eureka, IL. He told me that I need to call Sancken Automotive and he said that he goes to Sancken Automotive for all his car needs. So I took his advise and my friend was right. The owner, Jeff Sancken, arrived 10 minutes later and towed me to his shop. His team of mechanics were fast and efficient. The customer service was amazing and I felt I was part of their family as they went out of their way to help me with salvaging my ruined. I recommend to any and all to go to Sancken Automotive for all your automotive needs! They are amazing!!!! I know I will be using their services when I need my car worked on. Sincerely, Thom Pennell from LeRoy, Illinois.

I went to look at a 2000 Dodge Durango at Mangold Ford (as I needed a vehicle to pull trailers & a…read moreRV). After getting there, it was obvious it wasn't what I needed. Instead of leaving, I actually sat down with Donny (I was tired of trying to find a dealership with a SUV that I needed) as he seemed pleasant enough & we went over what they had in inventory (as I was looking for an inexpensive solution that didn't involve payments - not a vehicle that cost more). I also was not looking at a Ford, at first (lots of 5.43v horror stories out there). But, I was then shown a 13 Ford Lariat (with the 3.5 Eco-boost dual turbo engine), & I was pleasantly surprised by it's power. I then looked further up in price, and for around $24,000 - I found a 2015 Ford Expedition Platinum EL with 109,000 miles. I took it for a test drive, & was astounded by how nice it was (it had the Eco-boost & could pull 9,200 lbs & was setup for towing). I had driven there in my 2019 Jeep Cherokee with 94,000 miles (which I had bought last year & was paying a monthly payment on). I needed the Ford MUCH MORE for towing my 2021 Gulfstream 4,900 lb RV, unfortunately - it was Tuesday & the dealership had already closed for the day - so I had to come back the next day. I took the time that night to research the 2015 Ford Expedition Platinum EL, & quickly learned that unlike other SUV's/Trucks (such as GM or RAM)... the 2015-2017 Expedition is the holy grail of towing SUV's/Trucks - as the drivetrain is rock solid (with no reported long term issues with either the 3.5 Eco-boost or the transmission) plus the independent rear end making it a real smooth drive. Also, the price was 1/3 of a brand new Expedition & yet, this 2015 Expedition looked almost brand new & was not rusty - anywhere (it was obviously a central IL used vehicle). I sent my personal details/financials to them the following morning (to start the purchase process), & by the time I arrived - I had already been approved to buy the Expedition (we just needed to agree on the trade-in price for my Jeep). After about 15 minutes (after I arrived), we had agreed on the deal. The paperwork took only a little over an hour after that. No hi pressure. No 4 square tactics. When I went to talk to Steve in Finance, no weird numbers popping up (& no fees that should not be there). I actually asked regarding an extended warranty (& showed him I intended to get a 24,000 mile Ford warranty online for $2,700). I was offered a 5 year/70k premium extended warranty for $4,200. All in (including paying off my previous loan that exceeded my trade-in value), I left the dealership at around $32,000 all in. I am paying only $140 more per month now with this Expedition than I was with my Jeep. In 2015, this Expedition sold for $71,000 & had every option available (& the same configuration for a 2023 Expedition costs almost $90,000). So, this is a Dave Ramsey economics 101 success story. I will say this, Mangold Ford is one of the last TRUE family owned straight shooting dealerships left out there. Their Christian based principles are very evident & they treated me with respect & dignity. I can't say the same about dealerships such as "Kunes Country" who claim to be Christian based - but are one of the worst dealership experiences one can have. You can be sure, even though they are not close to me (I just moved from Huntley, IL to Streator, IL) - Mangold Ford is my dealership of choice now. They will also now have the honor of working on my 1972 Lincoln Mark IV classic car as a result. The owner personally thanked me for my business. It is my honor to be having a new business relationship with Mangold Ford. They are trustful & are worthy of your business. And given I am former Motor Transport (I am a Disabled USMC Veteran), this is a rare automotive business to find where Honor is still practiced & preached. Semper Fi.

Sale was great. Service has been GARBAGE!!!! Check my Google review. No one cares after the sale…read moreall the way up to the general manager. ABSOLUTEL TERRIBLE EXPERIENCE. Steer clear of this dealership at all cost.

I will always recommend this place. My daughters and I cars have always been fixed properly,…read moredetailed and customer service is amazing! Excellent customer service!! Affordable prices. Will never take my car anywhere else. Extremely reliable, knowledgeable and honest technicians. Several family friends have purchased vehicles form here and have had them serviced here and will continue. Extremely nice people and affordable prices!

I would strongly advise people to go elsewhere. They talk a good game on how they treat their…read morecustomers like family but they sell piles of garbage and won't "make it right" their warranty company have lawsuits against them and several nega reviews for their failure to cover anything. They find ways around the warranty so they don't have to cover you. Horrible customer service!

This young man is a scam artist and does not know what he is doing when he works on Vehicles. Then…read morehe tries to overcharge after the fact

Car has had issues 2x so far this year. Thanks Jayden!!!! Always shows up!! Quick fast and…read morereliable!! 5 starz!!!!!!!

Stephen and all the guys at Sam Leman are absolutely incredible to work with. I came in looking to…read moretest drive the new 2024 Trax, and walked out the door with exactly what I wanted. Stephen and Zach went above and beyond helping me with this dec, and not once did I feel pressured to buy or spend more money than I was looking to. They helped me find a car within my price range, and the Trax hit the nail on the head. If you are considering buying a new or used car, Sam Leman Chevy in Eureka is the place to go.

Chad had the car we wanted to look at warmed up and waiting at the door. Everyone treated us well…read more Our finance man Buddy have us simple options without making us fell stressed to make a quick decision. Chad stayed and made sure we understood how to use the automatic start and that the on star was set up. This was long after closing time. We will be back when my daughter needs a car. You guys were great

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.

I was searching for a car and I found one with L&L that I was interested. I went to their lot in…read moreCreve Couer and Jon was awesome to deal with. He gave me the best he could right up front. No pressure and he treated me as a person. This was the best car buying experience I have ever had.

My family and I have done business here for years. The owner, Jeff, is honest and a great mechanic…read more He will be straight with you and won't work on your car unnecessarily if it doesn't need to be fixed.

Our family has had enough of being treated badly by dealership. A friend recommended Pro…read moreAutomotive. We have used them for multiple things on my Nissan and hubby's older Camaro. EVERY time we have used them, we are greeted professionally, the service is done correctly and in a timely manner. There is no upselling on their part but they will tell you if they see something. Great Auto repair business!!

Chris came and picked up my Jeep, kept me updated and delivered it back to my home. He totally…read moreexceeded my expectations! It came back showroom new. You will NOT be disappointed! Great job, Chris!

A can of soda exploded in the cup holder of my 2021 vehicle in the heat. I was unable to get all…read morethe sugary splashes out myself so I started a search for local detailers. I decided to reach out to On the Go Detail Pro to see if they could help. Chris was super responsive and helpful. He gave me a very competitive quote and offered me an appointment the following day. I was fascinated by the knowledge, professionalism, and quality of work that was done in 1 hour. I will definitely be recommending all my friends, family, and coworkers to use Chris for any detailing needs.