I would give ZERO stars if available!!!!! Ordered a gun,…read moreadded to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised,…read morethen when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN.

I had some complicated needs for some specialty gear that I had left behind in my home state. B&J…read moreknew, understood and had every item I was looking for. Thankful for this store.

Me and my husband went today to get couple things for fishing and also to get my fishing license…read moreand the lady name Linda was so helpful and kind. She help get what I needed to get. This a great place to get stuff you need

A great American made high quality leather holster. Their customer service was also first class…read more Couldn't recommend enough

Let me start by saying the quality of the products is good but that's as far as it goes. Ordered a…read morerifle butt cuff and the suede under wrapping didn't fit right on the gun and it was too short. Gave them a 4 star review on their page due to fit of the product. It wasn't nasty or misleading review I simply stated that it was meant for thinner stocked rifles. Come to find out my review wasn't posted and upon a closer look I found out that they only post 5 star reviews on their page. That is a very sleazy way to do business. Now I have to have another piece of suede sewn onto the butt cuff so it tucks in and fits as it should. They get a one star from me for dishonesty!

I didn't actually get to fish with him but I accidentally called thinking it was a tackle shop. He…read moreis a fishing charter. He was so friendly and helpful giving us some pointers of where to grab tackle and a few creeks we could hit. Based on his attitude and friendly nature I would go fishing with him!!!

Huh. What's not to like…read more There's a lot of one stop shop Save yourself a bunch of by making one stop right here Fairly knowledgeable adults instead of young kids who don't know what they're talking about It is a lot of proprietary stuff made in the orient If you tend to shop on Amazon, you might as well come here And actually feel and touch the stuff Even if you don't have something on your shopping list that you need It is a good idea come here and walk up and down every aisle To see what they have

I have to say....because of the poor customer service at Bass Pro Shop my halibut fishing charter…read moreis being cancelled for tomorrow. I received a call from the charter company that I was to go halibut fishing with on Friday in Ninilchik. The captain had to go to Bass Pro Shop in Anchorage to pick up a part or his motor but was certain we would still be good to go tomorrow. After picking up the part and returning to Ninilchik to replace the part it was discovered that the service tech had given the captain the wrong part. (7 hr round trip drive) The captain reached out to the parts dept and they said they had grabbed the wrong part off the shelf and had the right part. The captain then returned to Bass pro shop as they were going to leave the part in customer service for pick up. The captain arrived at Bass Pro Shop and the part was not left in customer service. (3 1/2 hr drive one way) Now the Charter for Friday had to be cancelled as he was going to have to pick the part up on Friday. This is very poor customer service. This is a VERY costly error. 10 1/2 hr trip.......no part, gas at $5 gallon loose a charter on top of it.......

I always love Cabela's and I find the experience at all of their locations to be fairly consistent…read more this was no different and it's definitely cool to shop at Cabela's in AK. If you are a fan then there's not a lot I can say that will give you new information, but that's not a bad thing. We needed to grab a jacket for my wife because, even though it was the middle of summer, we have lived in Las Vegas for several years now and AK summer is about the smae as the dead of winter in our new hometown. We were able to find her a jacket in the bargain cave to wear for our week there and probably won't wear much ever again. this made us grateful for the bargain cave price. The employees were very friendly and helpful and the whole asthetic was awesome, as always.

We come to Cabela's, on occasion, for camping/fishing gear and gift cards. This visit, we needed…read moresnow pants for our son. After purchasing the incorrect size in industrial snow pants from AIH, (and spending a fortune), I was happy we decided to try Cabela's. We arrived right at 10am opening. There were rack's of traditional bib snow pants, in the middle of the store, easily visible from the front entrance. We dove straight in looking for the size we needed. Two members of their customer service team or (item recovery team), rushed out to assist us. I appreciated it, because I didn't want to look thru several racks if I didn't need to. However, I am always able to see the underlying reasons of things. Cabela's definitely doesn't want people browsing/window shopping

A bouquet that flies OR A bouquet that dies…read more Thanks to the guys that helped me pick out some streamers, nymphs and dry flies for my husbands birthday. Also helped tailor to my Washington rivers :) Better than flowers I would guess.

I stopped here before flying out to Aniak, staff was completely friendly and helpful, filled a box…read moreof recommended flies for me. This is a fly fishing shop with everything you need and expert advice.

Barney's Sport Chalet is a must shop for the avid hunter! They recently had an insanely good sale…read morethroughout the store and we went in specifically for it! The guys working there were all so kind and helpful as we looked through everything, asked a few questions and my son also tried on a few different boots. While we were there a gal came in looking for winter gear for someone else and while she didn't really know what she was looking for, he mentioned 'our gear is more for sitting still and staying warm' and I thought that was pretty spot on. As avid hunters know, there tends to be a lot of sitting there while looking for game. I interjected to help a girl out and sent her to check out Big Rays after chatting about what she needed. Anywho, this place is great for exactly that... High end quality gear to keep you both warm and dry when the weather is absolute crap or the fall season is turning.

Friendly, knowledgeable, all the best gear you'll need for the serious…read morecamper/mountaineer/hunter/backpacker. Very satisfied with their service.