As soon as I walked in I felt like a doll playing dress up. I felt truly taken care of. My dress…read morefit like a glove once finished and the bustle was beautifully put together. Couldn't have been happier. Pleaaaaaase trust VIP with your special occasions. They're top notch and professional. Be back soon! En cuanto entré, me sentí como una muñeca jugando a disfrazarse. Me sentí verdaderamente cuidada. Mi vestido me quedó como un guante una vez terminado, y el recogido de la cola estaba confeccionado de forma exquisita. No podría haber quedado más feliz. Por favoooor, confíen en VIP para sus ocasiones especiales. Son de primera categoría y muy profesionales. ¡Volveré pronto!

Alberto and his team at VIP Alterations are wonderful and helpful from the moment you step into the…read morestore. They are always kind and welcoming and make me try on my pieces before they pin them to confirm that is what I like. Alberto is also timely/quick and pays attention to the details. I would trust him with any of my favorite or most expensive clothes. I've worked with many tailors in Ventura and Los Angeles County and can say that Alberto is the best and will continue being a loyal customer for a long time! He is truly the best in the game! :) 5 STARS!

I usually don't write reviews but I have to say that Arnold is by far one of best denim tailors I…read morehave ever seen. To preface, I wear a lot of denim via jeans and jean jackets. My story is pretty simple, yet complex. I had found a vintage old/new stock Chicago Bears Denim Jacket with some very detailed embroidery on it. However, the jacket was built with a cheaply made orange vinyl overlay on the collar. It was uncomfortable and unsightly. One day I just removed the overlay hoping to simply stitch a harvested collar from another jacket. Unfortunately, the job was harder than I expected. I contacted Arnold, and what I received was much more than customer service. What I received was a person who cared so deeply about his craft that he wanted to make sure that I would be ultimately getting exactly what I needed to save the vintage jacket as rebuilding collars are not simple (now I know). In short, Arnold did amazing work both finding harvested denim and rebuilding a collar that was even better than the original. He also inserted fabric in the collar that ensured it kept its shape and laid perfectly symmetrical with the jacket. Finally, Arnold showed me that customer service is not a lost art and ensuring customer trust is paramount. I highly recommend taking any of your denim to Arnold, you'll be glad you did........and you may even make a life long friend. Pictures speak a thousand words, so I'll leave some photos of the original jacket look, after I screwed it it up, and finally, Arnold's work! The pics are not in order, so open them all so you can see the work.

He's very helpful and there is a quick turnaround. The quality is what I hoped for. I would…read morerecommend him.

I brought four items in here to be altered. I picked them up two weeks later and when I got home…read morefound out that they didn't even touch one pair of my pants. I called on the phone and the gentleman was extremely rude and hung up on me. I went back in 15 minutes later and asked to be refunded for the pants that he did not touch. Instead, he argued with me. and I had to threaten to contact my credit card company before he refunded me. Very dishonest. practices. BTW, after reading a few of these other reviews, I concur 100% with some of the customer comments. He actually tried to deny that he even knew who I was even though I was in literally 15 minutes prior.

There is something wrong with these people, sadly, specifically the man. I went in to have some…read morejeans hemmed, he made ONE chalk mark on them - I'm used to a tailor pinning them so I can see! Anyway, I trusted he knew was he was doing, Picked them up, went home, not only were both sides uneven, they were both too long! Went back in and got my money back. My friend got a skirt hemmed, the stitching is uneven. Oh - and when I went in to get my pants, I forgot my ticket, and the woman looked at me with this both nasty and incredulous face, it was almost comical. Weird place. Not worth saving $10 to have a hem here. My local drycleaner does a much better job.

The team at Jessica's Alterations are absolute miracle workers. Came in on a Wednesday afternoon…read moreneeding (very!) last-minute alterations on an evening gown for a black tie event that same weekend. The dress was a doozy with multiple layers and other variables, but Esther and Tina said they could make it happen. Sure enough, less than 48 hours later, I picked up the gown and it fit to perfection. I am so thankful for their willingness to help me out in a bind and, of course, for their exquisite craftmanship. Their skills are insane and I will be only going here from now on. Cannot recommend enough. Thank you, Esther and Tina!

I took my bridesmaid dress for alterations. Although the alterations were done fine I was charged…read more$91 for a simple hem when another bridesmaid was only charged $65 for the same exact service.

Talk about convenient!!!! I have never had such a stress…read morefree experience with a dry cleaner. I just went online, put in my info and they came to pick up and drop off my items! There is no charge for pick up and drop off. My laundry did get back a day later than originally quotes but I didn't need it urgently so it was fine. Fabulous business!!!

Fast, friendly service. We were staying at a nearby hotel, and they were able to accommodate same…read moreday laundry service.

The owners of Silver Oaks cleaners truly care about their customers. They dry cleaning is…read moreconsistent and their prices are fair. This is the go to place if you want to have consistent proper cleaning of all your garments and never worry about them losing something or shrinking your clothes. The service is always friendly, efficient, engaging in top-notch. If you're not 100% happy with your dry cleaners, you must try out this beautifully located in Westlake Village dry cleaners.

I looked for top ranked cleaners in the Westlake Village area and Silver Oaks was highly ranked. I…read morehad a gorgeous Rolling Stones Varsity jacket that was shipped with a few small dots, stains on the sleeves. The company had given me the option of keeping it with a full refund or returning it. The lady I met was very kind and said the marks were ink and would not come out. I appreciated her expertise and honesty. After consulting a few friends I was advised to keep the jacket with refund as the marks were barely noticeable and I could use the money. "You can't always get what you want...but you get what you need".

Incredible! This shop saved a favorite cashmere sweater that had accidentally shrunk. It looks…read moreclean and new and back to original size. Go there. They are honest and do an amazing job!

Service with a smile and welcoming mat. Quality is there and…read morethe cost is acceptable. Thanks for serving the community!

10/10 would recommend this place!! Suzy was so nice. She made my wedding dress fit perfectly and…read morelook just how I wanted it to! She was also very fast, efficient, and kind. I have nothing bad to say about this place. Suzy is also, in my limited experience knowledge, very affordable!

I brought in a suit and a dress for a wedding, and they did a phenomenal job on both! The quality…read moreof the work--especially on the suit--was truly impressive. Everything fit perfectly and looked so clean and professional. Yes, the pricing is on the higher end, but it's absolutely worth it for the craftsmanship and attention to detail you get here. The ladies who work there are all incredibly kind and helpful, and you can tell they really care about their customers. Just make sure to give them plenty of time to complete the alterations, as their quality work does take time. Overall, I'm so happy I chose this place and would definitely return for future alterations!

Love this place! My go to for many years. Stephanie us always easy to visit with and I enjoyed…read moredropping off and picking up my clothing.

Don't go!! I took my outfit for alterations and she did not have time for me. oh come back tomorrow…read moreor Saturday . I'm dealing with construction. Well I think if you're dealing with that and can't help a customer then close your shop!!!! Very unprofessional buisness...

Apparently they have closed their shop at 2667 N. Moorpark. I went up to second floor and there no…read morelonger is a Suite 201. The phone number listed doesn't work. They do have a website we're you can book appointments.

If you want something hemmed correctly then go here! I took my dress here that is worth quite a bit…read moreof money and she did a beautiful amazingly perfect alteration! Thank you so much for helping me make my dress fit perfectly!