Interesting reviews...I've never had any of these issues. I've been a member at several different gyms over the past twenty years. You are going to spend more money and have more issues at another gym. Trust. The pregnant manager goes around and sanitizes and vacuums--that's not going to happen at other gyms. Staff is super nice and friendly. The gym does run its A/C. Thank you for not being cheap because I don't know who wants to workout in a hot and stinky gym. Members keep to themselves--reasons why I have left other gyms. I'm giving it a 5 (but really a 4.5). I wish they had more/better equipment. They really need machines similar to Gold's Gym. Gold's has more leg machines but their stuff is always broken lol. Fit 19 has some repetitive and hardly-used equipment. I love that you can go into the studio and access all the kettlebells/weights/bars/mats This is usually restricted in other gyms. They often do not let you use weights in the studios at other places. The turf area is nice as well and is always kept clean and organized. People don't leave weights all around the gym--like at other gyms. The equipment is rarely broken like at other gyms with higher price points. You'll be lucky if LA Fitness' cardio machines are working. The spin bike room is so nice compared to other gyms as well. There's a lot more bikes compared to other spin rooms. All in all, you get what you pay for and in my opinion, I'm getting more than what I pay for--$10 a month. It's not a high-fees micro-managed establishment like most lower priced gyms. read more

I went in to try out the facilities using a 3-day pass, but they refused to honor it and told me I had to pay for a day pass if I wanted to work out. Obviously, I refused to pay and decided to leave instead. The employee who assisted me wasn't terribly rude, but they were very indifferent and had zero customer service skills. Also, after reading other reviews about people having issues with unfair cancellation fees, I'm honestly glad things turned out this way because it saved me from making the mistake of signing up here. I do not recommend this place at all. read more

The equipment is good. Atmosphere? Ghetto. Why? The music they play at this time of the day, 4pm is full of profanity, F----,p----, b-----, fill in the blanks. read more

This is one of my favorite F19 locations, specially for how clean it always is, and the service upfront is always great. It does get crowded, which we all know, good thing they have plenty of equipment. read more

If you're looking for a facility to get in and get out, this location is not for you. Groups of young boys are just there hanging out on their phones, messing around -- this is a gym, not a playground. Very disappointed in Fitness 19. read more

Fitness 19 - Working out with 5 guys on cheat bench - Trainers Near Me - Claremont, California

Customer service has been horrible, and I was sent to collections for what appears to be a gym payment processing error, without any prior call, email, or written notice from the gym before they affected my credit score. I've been a loyal member for 4 years since the gym reopened after the pandemic. I always paid on time, never caused issues, and regularly purchased supplements. I moved out of the area in May and attempted to cancel my membership. The front desk told me they couldn't process cancellations because their internet was down, and refused to take a written request. I returned in June and completed my cancellation with Adam, who confirmed I had no outstanding balance and only needed to wait for July's final charge. I asked if I could pay at the moment but apparently the payment needs to be automated. On 12/1/25, I received a call from a collections agency claiming I owed around $100 in "gym fees," but the agent couldn't explain what the charge was for. I immediately drove back to the gym, where Gaby told me my July payment (the $15 final charge) "didn't process correctly" and had somehow become $90 in late fees. I never received a call, email, or notice about this supposed failed payment--not once in five months. On 12/2/25 Gaby said she left a note for the manager, Alex, to contact me by the end of that week. I requested an email or note for record. Gaby wrote me a written note that they will "See about the discrepancy". Note attached below I called again the next day and was told he was busy with staff training, but that I'll get a call back. It's now 12/10/25, and I still haven't received a single response from Alex. Phone call nor email. I will be submitting a dispute to the collections agency, California Department of consumer affairs and credit bureau dispute. read more

Fitness 19 - Note from Gabby that I spoke to staff for help. - Trainers Near Me - Claremont, California

BEWARE OF HIDDEN FEE ON CANCELATION!! I paused my account for 4 months for this gym, and the manager told me that they will remind me before my gym membership about to reactivate again. NO REMINDER. Luckily, I remembered to cancel it. Called their support because I couldn't cancel on the app itself. They helped me to access a hidden form to cancel my membership. I questioned, but the process was fast so I didn't mind. I looked at my bank account and I still saw my subscription with fitness19, so I unsubscribed it. Now, they charge me $30.99 ($20.99 + $10 late fee) because they couldn't get the extra money from my bank and revealed that they have a 30 day policy after cancellation. I'm mad because I saw reviews of people praised this small gym, so I gave it a try. NEVER AGAIN! Edit: They had been secretly charging $32 weekly for PT without my knowledge. I noticed those charges after checking my credits activity. I didn't know about them since I signed up, and I thought I only pay for PT when I request them for the week. Apparently, there is hidden club website that keep a record of your history payments, your upcoming charges, and documents signed by you. I didn't have the account (the gym didn't inform me) but managed to sign up. That was where I discovered all the charges. From there, I learned that I somehow signed up for recurring PT session in their contract, I didn't. I remember them asking me to sign a lot of paper when I signed up for the gym, saying it's just their procedures without explaining them clearly to me. I was stupidly followed without questions, because I thought this is just a small gym to support. Their sign up process is overwhelmingly complicated to confuse you. Check your bank account just in case you not getting extra charges from them. read more

Coach Telles - The Real Deal Coach Telles has truly been my daily dose of motivation. The vibe, the energy, and the constant push to better ourselves--he brings it all, every single day. He's such a GREAT asset in every aspect, and if you ever get the chance to have him be a part of your life, consider yourself lucky. Not only is he incredible when it comes to fitness, but he also drops these powerful metaphors and sayings that really stick with you and get you thinking on a deeper level. He's more than just a coach--he's a leader, a motivator, and someone who genuinely cares about your growth. He goes above and beyond. He's well-rounded, accountable, always on time, positive, consistent--and trust me, he won't disappoint. I drive the extra mile just to be at this location because of Coach Telles, and it's so WORTH IT. If you're looking for someone who will challenge you, inspire you, and help you grow both physically and mentally--Coach Telles is that person. read more

September 4th 2025 Wake up at 3 am arrive at 4 A.M.... And what a surprise no one is here to open the gym. Time to look into a new gym. This gym seems to waste everyone's money and time. Been waiting at least 15 minutes... and no one is here to open. I don't understand, but this location is notorious for this crap. Especially after talking to other people about this. read more

Fitness 19 - 1 hour after they're supposed to be open and even the trainer can't get in - Trainers Near Me - Claremont, California

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The weekend of April 25th/26th I had gone with a friend because of the plus one rule that fitness19 has which actually isn't a bad rule. I kind of like it. I usually go on the weekends with my friend because my home gym their hours aren't the greatest on the weekends, so this particular weekend stood out because out of all the gyms I have gone to being a member or being a plus one was one of the more interesting experiences to say the least. While my friend was scanning in I didn't see a worker in the front so I just walked in instead of having to do the signing in process as a guest, and I look over and whoever was supposed to be working was sitting down in her chair with her head down, and she was like that for like a very long time definitely over 15 minutes. Well over 15 minutes. I guess she was supposed to be the one working. It was really unprofessional I did want to buy a drink but once again she had her head down not doing anything. I thought she was sleep to be honest. It sure looked like she was sleep. Especially from the time me and my friend were there until close to leaving. It was the short girl with the glasses who is always looking mean. This was around the later evening times I believe. On top of that the wipes ran out, and you can't tell her anything because she also has an attitude but this time, she was sleep or whatever so had to go and try to find wipes to clean the equipment, the next weights that I was going to use. Hopefully next time she will have better customer service skills, but it definitely wasn't a good look. Hopefully management or whoever will clean up the act there and make sure things like that don't happen because anything can happen, gym members including me who comes as a guest need help with things. All I am saying is that shouldn't be the first thing people come in and see is someone who is working is looking like they are sleeping or too tired to function and do their job. read more

Really nice and clean place. Highly recommended if you don't like crowded and dirty gyms

I've been coming to this Fitness 19 since October of last year. I primarily go to attend Greg Telles' spin classes, and I cannot say enough good things about Coach Telles! However, I had the strangest experience today. My fiancé wanted to try out this gym in hopes that we could start working out together. As a member, I was able to get him a "free 7 day pass" as advertised through the app. I sent him the link to the 7 day pass so that he could sign up and be sent the pass through his email. When he received the pass, it said it was for 3 days, not for 7. Okay weird, but whatever. The email with the pass clearly reads, "To redeem your 3-day pass, please visit Fitness 19 Claremont and show this email to the Fitness 19 Team Member at the front desk. They will activate your guest pass and you can enjoy Premium access to our gym for 3 days, commitment-free.". Upon arriving to the gym, I scanned in using my usual member QR code and let the staff member at the front desk know that my fiancé was going to be using one of the 3-day passes. He presented the pass to her and she looked at it and said, "We need to see an ID in order for you to use this". He let her know that he unfortunately did not have his ID with him, and she said "sorry you have to have your ID in order to use the gym". I thought this was strange since I had already brought 2 other people to the gym using these passes, and never once have they needed to present ID. We turned around to leave since it was clear that he wasn't going to be permitted to use the pass without ID, but then the staff member said, "well you can sign up for a day pass and you can use that, it's $20". So you absolutely have to have an ID in order to use the free pass, but if you pay $20 then all of the sudden, no ID is required? Interesting. He decided to go ahead and pay for the pass so we could just be done with it and go workout. After paying for the pass, they said they needed some information from him. He needed to provide his phone number, email address, and birthday. Okay fine. Then after we're thinking all of this is finally done, the staff member tells us to take a seat on the couch in the waiting area so that her manager can, "finish up with us". At this point I'm extremely frustrated, there's no reason why this needs to be such an exhausting process. The entire interaction from start to finish was extremely odd and off putting. Needing your ID to use a free pass, but then all of the sudden no ID being required if you're willing to pay $20 is super shady. read more

Love this Fitness 19 location especially because my favorite instructor Coach Greg Telles is there! his classes are motivating, energetic, exceptional playlist and he offers several convenient time slots. He really creates an environment of positivity and community. Between his boot camp classes or cycling classes you will be sure to find enjoyment and friends in either of these classes. If you're in the market for a new gym you'll definitely want to sign up at this location. read more

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This gym is freezing cold. Good luck warming up. The staff know it, they're all wearing sweaters. But they don't fix it. Wearing 2 layers of pants, 2 shirts, a hoodie, and I still can't get warm. I've been getting minor muscle/tendon pulls here like crazy. read more

I visited this gym as a guest and I'm glad I did because otherwise I wouldn't have had the chance to take a Zumba class that I truly enjoyed! Geo Torres is such an awesome instructor, his class reminded me of how much I love to dance and made me realize that the gym doesn't just have to only consist of weights and machines. He is such a gem! I'll have to go back for more of his classes! read more

3/10/25: Adam did a good job assisting us with the smart scale and explaining our results. He set us up for our welcome session and was able to introduce us to our trainer. Facility: It's organized and fairly clean. It does get packed, but still enough space to get our session in comfortably. read more

I wanted to take a moment and talk about this gym. If you want a gym that is clean well lit and machines are working. This is your gym. Those of you who are early risers this is for you. They open at 4 AM. The staff is very helpful with any questions that you may have. The staff is very good in keeping the gym sanitized and clean. On a personal note, Fitness 19 has truly transformed my life. They have. HydroMassage Red light therapy Tanning Bed. Group Classes Free Weights Personal Trainers Open Turf Area Indoor cycling Zumba Boot Camp Yoga And so much more. The price you pay for investing in yourself is pretty amazing per month. The trainers they have on staff will help you obtain your physical goals and beyond. The gym I use in located 364 S. Indian Hill Blvd. Claremont, California. 91711 Number is 909-521-9519 read more

I called 3 times to fix a problem with my daughters membership. I was told a manager would call me back by the end of the week, but never heard from anyone. That was 2 weeks ago! Truly disappointed with the customer service. I've lived in Claremont for 25 years and will tell everyone who asks not to join his club. There are plenty of other gyms that care about their customers. read more

I absolutely love this gym. It has definitely helped me and it has become an outlet to relieve stress. As a part caretaker for my mom, the time that I have in not helping my dad take care of her is extremely precious. I prioritize that time with coming to the gym. Attending the spin class has been the highlight of my days. I am always grateful for each class that I take as it allows for me to tune everything else out. Those 45 minutes, I am able to not worry about my mom and able to give it my all. Coach Greg is amazing in how he has structured the class. He pushes us all and makes us better every day. But on that note, I must point out that there is still opportunity for this gym to be better too. With the recent improvements that surrounding gyms have had with new equipment, machines, and facilities (the Vault), it has been noticed that Claremont has not had improvements. It is obvious that the property is too small to add a Vault extension, but in replacement new machines should be ordered for this location to make up for that disparity. Currently there are 29 bikes in the spin class studio. More than 1/2 are either broken or extremely difficult to use. Even the top cyclers in the class are unable to use them. This past week we have had full clases but some people have had to leave class due to the bikes breaking down. How fair is that? Luckily I have not had to leave the class but I would be extremely dissatisfied and disappointed even I had an experience like that as the time outside of taking care of my mom is extremely precious. read more

Stopped by today (Saturday, 04/22/23) for the free, 7-day trial. I always pass by this gym but never thought that I would commit myself to improve my health and lose weight, but now I am here feeling motivated! This gym is super SPACIOUS AND CLEAN. Upon entering, I was assisted by the employees. I had to provide my email address and phone #. They also take a photo of you. You have to give them your ID/Driver's License for those trying out the trial. The women's restroom is also clean with showers and lockers inside. You have to bring your own locker, but I observed a lot of people just carrying their bags with them from machine to machine. Overall 5/5. Located inside the plaza near Yum Yum Donuts and Little Ceasars. read more

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Be aware Fitness 19 in Claremont retaliates against its customers. I wrote a very polite email to the corporate office about the issue I experienced with customer service. They wrote back revoking my membership. read more

Staff are rude to their members once they've joined and don't know their own rules, different staff tell me different things every time I go. The gym is also pretty small and usually crowded all the time anyways read more

Not new to personal trainers but Ryan is a gem. I appreciate that she actively listens to my needs and tailors the sessions to where I am at. I am working through some shoulder and neck problems and she has managed my workouts to account for that without overworking the injury. I highly recommend her! Fitness 19 has great equipment and not too much of a wait time for weights. Easy to find a treadmill for cardio. read more

They make it impossible to cancel your account. Once I was tired of trying, I cancelled my credit card. Even though I had a month to month they sent it to collections for the 100 dollars I owed. This place was run by teenagers unaware of how to have a job. The place is packed 24/7 so good luck trying to work out. read more

Many of the Fitness 19 gyms closed during Covid 19 era in 2021. Some reopened including Fitness 19 in Claremont. They are now independently owned and all billing and customer service ( ABC company ) is done by a call center in the Philippines. The gym is run by mostly kids and there is one Manager that exists and if she is not present , there is no leadership available to make decisions. Billing is problematic and dealing with the one Manager and the ABC ( Call Center ) is a joke! Whatever plan you choose will end up charging you more down the road and the rules of engagement of the contracts seem to change as the day is long. Personally I would never utilize this franchise again. I was mislead and they charge late fees, cancellation fees and my pricing changed a few times before I caught it on my checking account. They charged my debit card that was not on file an Additional month without my permission. BE VERY CAREFUL WHAT YOU SIGN UP FOR AND Check your bank act monthly to make sure the billing is correct. You don't want to sign up with anyone but the manager as their ( special promotions ) will still bill after the promotion is over. I WOULD NOT RECOMMEND THIS ESTABLISHMENT! Needs leadership and more management capabilities. Don't believe anything they tell you until you see it in writing!! read more

So I came here because my mom is having surgery near by. It's a small gym and that's fine. I noticed that many people don't wipe down their equipment after using. The gym supplies the wipes so I'm not sure if it's not encouraged. So now I have to wait a bit for the machines to dry before I can use it read more

We miss the Senior Silver Sneakers classes A real shame especially since LAcFitness is dismissing their classes Brandi has a great following over 59 ppl already and when the Colonies drop their classes Brandi will definitely get over 60 in her classes Are you going to have more Senior classes ? Sandi Bates is available She's great ! read more

I'm from out of town but have a regional membership. Definitely cleaner than most gyms I've been to. Not so crowded, I came in at 6:50pm and while there were a lot of people, there was still a lot of machines available for me to use. Service and front girl was nice and answered my question about the locker room. Would come back here again. read more

My friend and I were consistent members at this gym for 3 years with a premium membership and towards the end of our membership we had finally had enough of the harassment from physical trainers at this establishment as well as the poor customer service in regards to policy and overall treatment of those going to the gym. I had the hardest time trying to reach Alex, the club manager, in regards to cancelling our membership as well as trying to get a refund for another monthly payment. When I had called right before they finally cancelled, she was very rude and didn't offer any helpful suggestions to assist with my experience of sexual harassment. After crew had explained that I would not get charged, the gym charged my account again and made me get an overdraft charge with my bank, this was in regards to the monthly payment i was told i wouldn't have to pay and wanted a refund for. Crew have given my friend and I dirty looks and used motives of intimidation to get us to leave areas of the gym for classes and machine use. I have had to wait weeks to cancel especially with the mention of sexual harassment. This is the worst customer service I have gotten from a gym and I hope that anyone looking for a gym will never sign up. They will take your money and ignore any concerns you have even in regards to sexual harassment. WARNING TO ALL LADIES!!! The assistant manager aubrey was also extremely rude and actually hung up on me and my friend while we tired to candle our membership and get information, receipts and confirmation of the actual cancellation. DO NOT GO TO THIS GYM. I wish could give this place 0 stars. read more

I had to use an Anytime Fitness center while out of state recently. There were three weight stations I use regularly at Fitness 19 in Claremont that I couldn't find at the Anytime Fitness Gym. I asked the manager, and he apologized, explaining they did not have those machines. I'm back home in nearby Pomona today and will go to the Claremont Fitness 19, knowing I can get a full workout there! I highly recommend you try it! Manager Alex will be happy to help set you up with the best price and program for your fitness needs! read more

Another great Zumba workout that's not just about dancing but getting your cardio going and light weight training to the beat. Thursdays & Saturdays at 9:45 am read more

Fitness 19 - Post-Zumba workout with Instructor Myrka, who keeps me sweating and dancing - Trainers Near Me - Claremont, California

At the beginning of the year I decided to commit to going to spin class once a week. This was my first time ever doing intense cardio, and I was hesitant at first. However, after going to my first class with Coach Telles, it's become the best part of my week and my "me time". Coach Telles is amazing at pushing you past self limiting beliefs, and the benefits of the class are truly amazing. read more

Been handful of times I come to work out at 4 am, and they're never open. Manager needs to hire better responsible people or replace the manager at this point . read more

My sister and I have been coming to this gym for around a year now. We're happy to have found the boot camp class at night with Coach Telles as it's the only time we can attend. We are very happy to have found his class. He's tough, but he's very inspiring. He makes the class fun and maintains a respectful environment. Thank you Greg and Fitness 19 for having dedicated instructors like him. I'll keep attending as much as time permits... read more

I've been attending coach Greg Telles bootcamp classes at Fitness 19 Claremont. I'm happy to have chosen to attend. The weights training is tough and a great workout. Thank you Coach Greg. ‍‍ read more

I previously was going to Fitness 19 in Chino and did not have a good experience at all. BUT THIS LOCATION IS A GEM. Staff was friendly and answered all my questions during my sign up. I even noticed how friendly and happy clients are at this location compared to chino. The machines are new and clean. I also like the way the machines are set up with enough space to move around and grouped with the appropriate muscle you're targeting. Will most definitely recommend this location and I'm excited to continue my fitness journey here. read more

Fitness 19 - Spacious! - Trainers Near Me - Claremont, California

Jose the District manager was really rude to me he also said to let him talk so he totally told me to be quiet I would not recommend this gym to anyone Even though when I talked to Ryan she was really nice she needs to be the District manager read more

Very reasonable fees and deals. The training sessions with JACOB have really been helping me. Awesome dude, super professional !

Update: Management responded to my sound level issue and I'll give F19 the benefit of the doubt (as in, I'll keep this 4-star rating until something changes). Fitness 19 deserves four stars for its newer gym equipment, clean and quiet facility, and responsive management. Decent locker rooms except those fancy Dyson hand dryers keep tripping my Apple Watch's loud environment alerts. This is a smaller gym so they'll be an issue if it gets crowded but gym patrons seemed OK to share equipment when busy and that's a good sign (versus sitting on the equipment while on the phone yapping). If management can maintain their Life Fitness equipment then this gym will be a winner. read more

I have been attending Fitness 19 since early 2023 and enjoy the club. Their machines and workout areas satisfy my current fitness needs and goals. Coming back from a back/shoulder injury and not working out for about three years, I wanted to ease myself back into it, so Fitness 19 was a good option for what was available in my area. The areas and equipment are well-maintained, and I have observed that equipment out of service is generally fixed timely. About six months in, I wanted to take it more seriously and challenge myself. So, I decided to seek personal training and was paired up with Jacob, who has been a godsend. He's not just good; he's a great personal trainer! I shared my fitness goals with him, and he came up with a regimen that will help me meet those goals. He motivates me to push myself (within reason) and knows my limits regarding strength and endurance while ensuring I am hitting the correct form. Every few weeks, we check my progress, reassess my goals, and change the exercises so that I always do something different to avoid plateauing. In all my years working out before my injury, I have made significant progress since starting personal training with Jacob. Around June/July of this year will mark my one year with Jacob. The progress and strides I made in that time have been more than I expected. read more