I don't know if the tragically low ratings are warranted. But I do agree that there are several…read moredisappointments here. My wife was in search of the famed Bombas socks, size large. Good luck with that because all we found were small and medium. Have you not noticed the plethora of tall, athletic women in Williamson County? Note, Bombas socks are not with the socks near the shoe section because they find the need to have two sock sections. She also found an unusually low stock of leggings (compared to other Dick's) outside of the Calia brand that she doesn't prefer. Again, see comments about athletic females in this county. On the bright side, they're definitely keeping up with the Williamson County lacrosse craze and offer a tremendous variety of equipment in all popular sports for young people (except maybe ice hockey). So at least somebody there is paying attention to what they're selling.

Situated in the large shopping plaza on Mallory Lane anchored by Kroger, this Dick's is your…read morestandard location. I pop in on occasion and have shopped for clothes, shoes, grills and coolers. As with most Dick's, they have a solid selection of sportswear and you can usually get a solid deal on good quality athletic and athleisure wear. My only gripe with this location is the service, or lack thereof. On my last two trips in I was looking for something specific and needed assistance locating. Finding an associate that wasn't on the registers was nearly impossible, and when I did spot one, they seemed to scatter when they felt I was going to approach with a question. On both trips, I ultimately just looked, didn't find and left. And oddly on my way out, both cashiers who were not assisting other customers didn't even interact. The store is kept in good condition and is clean on each visit. Always stocked well and easy to navigate. Overall, not the best Dick's experiences.

This Academy Sports sits near the intersection of Mallory and Nichol Mill, not far from Cool…read moreSprings Galleria, and is your standard Academy location for the most part. My office is not too far from here, so when I am after something specific, in my most recent case, a weighted vest, I swing by this location. Of course, even though I am after something specific, I always browse their gym clothes and shoe wall. The store is well lit, well kept and clean. Service is standard. I am acknowledged on the floor and the cashiers are friendly and helpful when needed. Overall, while I did not find the type of vest I was after, I enjoy this location for what it is, and surely will be back when the need arises again!

This academy sports is like every other one I've visited. Clean and well organized…read more Their golfing section was limited, but they had just about any ball you might want. For the 2A enthusiasts they stocked all popular ammo calibers, however the selection for 9mm was limited.

I do like this REI store, the only location of this franchise in the entirety of Middle Tennessee…read more They have a great bike shop, tons of camping equipment, and extensive outdoor clothing. I wish it were a little less expensive and that the various options for cargo pants were a little less comfortable and not so rigid and unforgiving. Regardless, it's a solid REI location. PRO TIP: This is the only place I know of in Williamson County that sells freeze-dried mint chocolate chip ice cream sandwiches, my favorite dessert!!

This has to be one of the most organized stores around town. Although I have been to many REI…read morelocations, and they basically all are. You walk in are immediately greeted by helpful faces asking how they can help. Which is great as the store is so big and has so many options, it surely can feel a little overwhelming. The employees there are experts in the outdoors, and genuinely want to see you walk out happy so you can go enjoy the outdoors too. Their return policy is amazing. This location is just off Franklin Road and has a huge and convenient parking lot. Anytime I need a little help and don't have time to do the research myself, this is my #1 stop because I know they will steer me right.

My experience was amazing I needed lax goalie gear and Brady walked me straight to what I needed…read moreand I was in and out in less than 10 minutes. Thank you play it again sports as well as Brady.

For selling the young people working there especially low-ball you. better to just save people the…read moretime and say look we don't pay very much for anything at all.

This Fleet Feet is tucked towards the back corner of the Brentwood Place plaza on Franklin Road and…read moreis a solid location for the brand! This is the third or fourth location of Fleet Feet that I have visited in the Nashville metro area and the one thing I enjoy is how consistent they all are across the board from service to cleanliness, condition, and selection! I popped in here to pick up some 5K gear for an upcoming race and decided, when in Rome...and ended up at the shoe and insole wall. As I was looking, Allie, popped by and asked if I needed help. Walked her through what I was after and then off to the races she went. She was able to pull a few sample insoles, allow me to try them on, gave me the details of each, and when I landed on a pair, she trimmed them for me. She was engaged, helpful and super friendly. The store is pretty good size, possibly the largest of the brand in the metro area. I enjoyed wandering around, I like the feet scans and love that they have a dedicated clearance room! Overall, since I have started running, Fleet Feet has become one of my favorite stores, and this location is a good reason why!

Often when you are looking for an athletic shoe it can become a difficult task. Katie at fleet feet…read moremade it an absolute pleasure! From the first hello to her genuinely listening to my husband's struggle, she was a smart and calming person. From the foot diagnostics to bringing out a broader variety of shoes, the whole experience was joyous. Once hubby settled on the two pairs that worked perfectly for him, we knew that the price fit the perfection. Fleet Feet it is my turn next...see you in a couple of months! Thanks again Katie you fantastical woman you!

Great place to get a kids' bike if you're looking for something more upscale. I came here after…read moretrying out the new ownership at Franklin Bicycles which was terrible. I called and talked to Luke on the phone and described what my 11-year-old daughter was looking for in a bike - I had a make and model in mind. They didn't carry that specific one, but he spent 15+ minutes looking online and making suggestions of similar options. We decided on one (a Haro) and even though it was above what I was looking to spend, the customer service on a cold call from someone random was top-notch. They even went out of their way to special order a white basket for the front of the bike and mounted it. My daughter has been riding it every day since we got it. Their bike tech Stephen was great on the phone when I described what she wanted in a basket. It's not cheap, but it's not outrageous, and the customer service I experienced was on another level. If you're looking for something that will last your kids many years, I highly recommend coming here.

First time in and I will definitely be back. The…read moreenvironment was clean and inviting. Melina welcomed me right away, helping with all of my questions and requests. Overall great experience!

One of the worst customer experiences I had all day at outdoor mall. When I walked in I noticed…read morethree employees behind the counter, it felt as though I was bothering them by walking in. There was no greeting, no how can we help you, no what are your looking for today, absolutely nothing. I walked to the back of the store where clearance was which happens to take right by the registers and still nothing. Took my business right out of the store.

Terrible return policy and service. I walked in to return shoes that hurt my daughter's feet and…read morewas rudely told to "wait a minute". Not a hello or how can we help?. They told me that because it was past 30 days since I had purchased the shoes that I couldn't return them (it was 45 days). So I said I'll take a store credit instead. Then they told me they couldn't do that either because the shoes were dirty. I was told that they needed to "be in pristine condition to return them." However, she had only worn them inside their store for 20 minutes while trying them on. So apparently you can't try on any shoes there because the store is dirty enough to make them used and void any possible return. Don't buy anything here. The sales team isn't train well enough to help you find shoes that will fit, everything is overpriced and the return policy is horrendous. Safe yourself the time, money, and frustration by never stepping foot in this store. I know I will.

This place and owner are knowledgeable and so helpful! Taking my Grandson to find a catcher's mitt…read morewas truly enjoyable and successful. Lem was patient and kind to a busy young man. Support Local Businesses! It was a great successful afternoon.

The older man who sits in the bat room was incredibly rude to me and my family. I was looking at…read morethe gloves with my sons and I heard him call the younger employee the r word, the f slur and dumbass. The kid looked overwhelmed and stressed out because of this. I can't imagine treating an employee like that.

The only good thing I have to say about this place is that they have ample parking…read more I was greeted upon entry with a hello. The golf clubs were why I came and about 33% of the store. Most everything was very aged and or abused, rather than gently used. I was disappointed with the selection of irons. At no point did any employees seek to interact with or assist me. So, I mulled about for 10-15 minutes then unceremoniously departed. It felt more like a flea market than a second hand sporting goods store.

I went to the Brentwood store to sell ice hockey skates and inline skates. The Brentwood inventory…read morewas full and the store employee called the Bellevue location to see if they would be interested. The employee in Bellevue said yes. I brought them over today(2 days later) and I was told they're not buying any and that nobody should've told me that they would buy. This is unacceptable communication, poor training, and an absolute waste of time.