Found this company on Google so I reached out through their website to request service for my…read moreNordicTrack treadmill. Sebastian arrived on time for the appointment & was very friendly. He had my treadmill working in no time. I will definitely be contacting them again for my regular maintenance.

Not a good experience! Left trash outside because they said they could not fit in their cars? Also…read moreleft oil stains on the floor that they caused.

We signed up our six year old for softball, but we had no gear. I decided to check this place out,…read moreand they had everything we needed. There is a lot in there! When I walked in with my four kids (6,4,3 10mo.), we were kindly greeted. I asked where the softball things were, and the young man helped me find the area quickly. We spent some time looking at the many options, and found practically everything we thought we needed: bat, mitt, batting helmet, pants, ball, fielding mask, bat bag. They had lots of cleats too, but we already had some at home. When we went to check out, the man kindly told us we had picked out a t-ball bat, and he went with us to help find a softball bat that would work for my daughter. I appreciated that help in finding what would work well for her. Thank you! I would go here again if we pick up any other sports along the journey.

Excellent selection fair prices. Very helpful staff to help you find what you're looking for.read more

Very informative, quick and friendly. I was informed there may be a delay in shipping since they…read morewere still reeling from the holidays. Under promise and definitely over-delivered. I got it the next weekend. Loving it!

If you're considering purchasing a Peloton... I say do it! It's easily the best purchase we've…read moremade. You can get $100 off accessories with your order using code HCRV2K. They offer free financing through Affirm as well. Make sure you inquire about any promotions for healthcare workers or military members. You have the option to purchase an extended warranty for your equipment, which I highly recommend doing before the one year is up. We decided to purchase new, as the warranty is not transferable if you buy secondhand. The quality of Peloton is superior to any other bike or tread I have ever used. They make the workouts fun with awesome instructors, upbeat music, and different themed workouts. They offer more than just bike and tread workouts. They have yoga, meditation, strength, stretching, bootcamps, and outdoor runs. Download the app on your phone for a trial. You will not regret it! The Nashville Showroom is one of my favorites. The employees are all very welcoming and friendly. Shoutout to Alexa and Ashley for providing outstanding customer service and going above and beyond for their customers. Peloton is more than just a company, it's a community. You can try the bike or tread in the showroom. They're taking walk ins again now but I highly recommend setting up an appointment so you'll have minimal waiting time between customers. They also have Peloton Apparel on the racks, featuring brands like Lululemon and Nike.

Titan Fitness Repairs (Paul Lafferty) was recommended to me by Octane Fitness (actually, the…read morecompany that bought Octane) as one of the authorized repair shops in the Nashville, TN area that could repair my 20 year old Octane elliptical. Contacted Paul, and set up a day/time to come out to look at my machine. I was concerned that he would not be able to do anything (since the machine is so old, and the company is now owned by another company), but he came out when he said he would, and took it apart to clean and work on it. He told me that he can fix most of the parts in the machine, except for the electronics (they don't make the circuit boards anymore), and was able to get it back to optimum shape. Explained what he was doing, and gave me some suggestions on how to maintain it better. Paul is obviously experienced with these machines, and didn't try to sell me anything that I don't need. Reasonable cost (especially since he had to commute to Nolensville from Hendersonville, about 60 miles), wrapped the repair up quickly, and was on his way! When this machine finally gives up the ghost, I'll give Paul a call to get his recommendation on a replacement. He doesn't sell any exercise gear, so I figure I'll get his straight assessment. Thanks, Paul!

From the owner: We are a fitness equipment repair company. We specialize in repairing treadmills, elliptical's,…read morerecumbent, and upright bikes, spin bikes, rowers, and strength equipment. We also provide monthly, quarterly, semi-annual, and annual preventative maintenance services on exercise equipment. Safety Analysis is a service that we offer that evaluates your gym to make sure that you are meeting the manufacturers standards for safety, which can help reduce the possibility for potential liabilities. We also perform site planning services to help you organize your gym in the most efficient, and effective way to maximize space, and appeal. We sell parts for gym equipment of all types, as well as sell new and used equipment. We're here to meet your fitness needs. Our goal is to build a lasting relationship with our customers, and we aren't satisfied until you are.

Extremely disappointed in Dick's Sporting Goods and how this situation was handled…read more My 85-year-old grandmother purchased a pair of CALIA pants and tank top end of September as a Christmas gift after being explicitly told by a sales associate that the item could be returned through the end of January due to the holidays. She relied on that information when making the purchase and, frankly, was taken advantage of due to her age and good faith. When I attempted to exchange the item after Christmas -- brand new with tags and accompanied by a gift receipt -- I was told it was ineligible because it was 102 days since purchase, exceeding the 90-day policy by just 12 days. The store stated there was "nothing they could do." I went in store, used live chat, and escalated via phone, yet no one was willing to help -- not even by offering store credit or a gift card. I was never seeking a refund to the original form of payment. It is unacceptable that Dick's chose to rigidly enforce policy while refusing to stand behind what their own employee told an elderly customer. A 12-day difference should not outweigh basic customer service, especially for a holiday gift purchased in good faith. I am now left with a brand-new item I cannot use and a very poor impression of a company that claims to value its customers.

This Dick's Sporting Goods is in a great location situated inside of the mega complex that is…read moreNashville West. Given its location, parking is never an issue. I have visited this Dick's on multiple occasions for a variety of items from coolers to shoes, to sportswear and even just to walk around and waste time. All visits are pretty standard and I usually find what I need within a reasonable time. They stay well stocked at this location, this along with keeping the store clean, organized and in good condition makes it a decent spot to stop by. I will say the one thing that is inconsistent with this location is the customer service. On my most recent trips in, I have wandered the full store for over 15 minutes each and not once was I spoken to...even when I entered and left the store. And it was not because the lack of staff. They were there, just not interested in assisting I assume. Overall, if they can get their service in line, it would easily be a 5 star shopping experience at this location.

On 04/24, I purchased a STEPR from Dick's online, including delivery (up to 1 flight of steps) &…read moreassembly. The first delivery attempt was on 05/15; the window was 11am to 3pm. The delivery crew arrived about 2 hrs 45 minutes past 3:00pm. While waiting, I called the delivery company to find out where they were; I was told that they couldn't look that up. The delivery crew finally called to tell me they were on their way. I told them we had to pick my niece up from the airport. We couldn't wait for delivery & assembly to be completed. The crew insisted on coming into our home to complete delivery. Their insistence was so intense that I felt uncomfortable. I finally told them to reschedule & I went inside. I requested another delivery date ASAP. I contacted Dick's about the issue but Dick's had no sense of urgency. Our delivery was rescheduled to 06/09. I received a phone call from delivery company Select Express stating delivery would be late "due to a flat tire." The window was now 4pm to 7pm. Previously, I requested a different crew but it was ignored. My husband watched from the front door as the crew struggled to move the item onto a dolly; he watched as it fell off the dolly onto our driveway. It was placed back on the dolly. We do not think it was damaged. Next, they attempted to bring the item onto our front porch to go up 3 steps. My husband met them at the door & they told him they'd need to use the dolly to take the item upstairs on the hardwood stairs in our new build home. We asked why they didn't have straps or other equipment (like other delivery companies) to prevent damage to our floors. We were told if anything was damaged we could file a claim. One of the crew said he was physically unable to carry anything because he has a bad hip and he could use the dolly if he took breaks!! The other crew member was of small stature and he acknowledged this fact when I told him that. He would've been of limited help to the man who has a bad hip. We called our neighbor to come to give his opinion & to be a witness. With no prompting from us, our neighbor independently said he would not allow anyone with a wet, dirty dolly to move the heavy item over his hardwood steps. We didn't want the hassle of very likely having to file a claim for damages. It was clear they could not properly move the item upstairs. It was too heavy for them. Period. It was pouring rain that day. The item was left on our front porch & again we requested an appropriate crew to make delivery. The smaller man said he'd file a report but could make no promises! We had to find tarp to cover the item. We contacted Dick's again. Again, Dick's said they had no control over the delivery. My husband told them that we purchased the item from Dick's so we were looking to them to make it right. We've never asked for any money back, any discount. We only want what I paid for almost 2 months ago to be safely & properly delivered. Dick's has done absolutely NOTHING to help us. The last Dick's customer service person said he was at home in Chicago & couldn't do anything about it but would email someone!! Most recently, we received a call from a female at AIT (one of the delivery companies used by Dick's). She began the conversation by saying "I understand you refused delivery." I was furious. My furious husband took over the call as I was by now in tears. AIT's representative told us this was their best crew. We told her that the item couldn't stay on our porch for 2 weeks. As the item will sit on our front porch for another 10 days. Today, I received notice that delivery could be made on 06/19 10am to 1pm. We were forced to make a concession to have the delivery completed & assembled in our garage. This is not what we wanted. However, since none of these companies (especially Dick's) cares about us as customers, we've been forced into making the change for them. I paid over $4,000 for the equipment to include delivery up 1 flight of stairs & assembly. I can tell you that it wasn't worth it. By the next offered delivery date, it will be 57 days since I made the purchase. Don't make the same mistake I made. If you choose to purchase any large ticket item (or probably even socks), please prepare yourself for massive, widespread indifference from Dick's and any vendor.

This DICK'S Sporting Goods location sits directly on Gallatin Pike in a large shopping center…read morealongside a few other major brands such as Best Buy, and for the most part is your standard DICK'S. I popped in on a Saturday afternoon to scope some new running shoes. The store was busy and well staffed, however 9/10 staff members that I encountered on the sales floor never said one thing to me, or even acknowledged me. Normally I get stellar service at DICK'S, but this location seemed a bit off brand. The store was well stocked, clean and in good condition. They definitely take care of it. I did purchase some shoes and the checkout process was pretty seamless and the cashier was friendly. Overall, odd service wise, but other than that it was your standard DICK'S experience. Happily pop back in when needed.