UNBELIEVEABLE CRAZY!! I sent an item to Smart Choice Repair…read moreCenter (Charley Weaver Bartender) on February 26, 2024. In early July I received a call from Tom a worker there telling me that my item couldn't be repaired for less than $500. Before I sent my item I sent a picture of my item to them and they gave me a quote of $150-$250 for the repair. I asked for my item to be returned because if I knew it would cost that much to be repaired I never would have sent it in. After not hearing from them for a while I called back on July 24, 2024. Then they told me my item had been repaired and sent me a video. After viewing the video I told Tom that my item was working a little slow and he explained that it just needed new batteries and that he would get new batteries and send me a new video. After not hearing from him again for a while I called back again on Aug 20, 2024 he then told me my item was at another location and it would be Monday before he could send me a new video of my item. After not hearing from him again for a week I call again this morning Aug 27, 2024. Tom answered the phone again and told me I called at the right time then he switched gears on me and said that the person who takes the videos wasn't in and that it would be the end of the day before he could make a video and send to me. I asked him why couldn't he just make on now while I was on the phone and he told me he couldn't because he had customers in front of him and he didn't have time. I then texted the company and asked if there was anyone else I could talk to other than Tom. Someone name Henry replied back that Tom is our manager and I would have to talk to him. I then asked Henry to call me, he replied back Unfortunately all I do is answer text messages and emails I cannot make outgoing calls. At that moment I realized that this company has either broken, lost or sold my item. I then ask that my item be returned today. Their reply was it would take two days because it would have to be sent to their process and shipping department to be sent out. I then got concerned because of their previous promises of actions that had not occurred I told them I would like a shipping code by the end of the day or I would be referring this matter to an attorney. Tom then texted back that I was threatening him with an attorney and that I could have my attorney contact him at his number. Since I've been dealing with Tom I get the feeling that a lot of people have threatened him with legal action because of the way he does business. The crazy thing about all this is Tom keep telling me my item is fixed but he won't send it to me. I keep telling him I'm ready to pay but he won't send it to me. He never return my call and always have a different excuse about my item each time I call. This item means so much to me because it was my fathers and I wanted it restored as a memory of him. August 27, 2024, 6:33 pm

Do not deal with this company, Derrick came out for washer repair, charged me for service call,…read moresaid I needed to get a new pump for for washing machine would call me that night. Never heard from him again, I have called and left messages for him and have texted him several times to no avail. I would never recommend his service to anyone

Troy does amazing work on appliances. We have used him for our dishwasher and oven. He is very…read moreknowledgable and gets the job completed efficiently and completed in good time. The service charge of $110 is waved if you you hire him to complete the job.

Living in the neighborhood, appliance guys go to for any appliance repair. On time, great work, and…read moregood communication.

Excellent and on time service I've used them for several…read moremoves and have been extremely happy. They have also done some assembly and delivery for me. Juan and his brother were super nice and helpful as I was cleaning out my parents house of 15 years Highly recommended

Great job moving furniture but surprise excessive charges at the end for landfill charges with no…read moreexplanation up-front makes this a not good experience! I would not recommend for lack of explanation of overall potential costs!

Jarrett was able to come on the same day we requested service and had a part we needed which he…read morewas able to install. He was very professional and competent. I have used this company for multiple repairs on Sub Zero and other appliances and highly recommend them.

If you need any help with appliances, C&M Appliances is the company rely on. Jarret was amazing and…read morea wealth of knowledge. He walked me through the inner workings of my laundry machine and pinpointed the issue. Definitely will be using this company again for any future issues.

Best in the Business the communication and workmanship is unmatched and all the staff is great…read more They are transparent on everything going on and keep you very informed.

We got big beautiful yellow dumpsters. Michelle was flexible and accommodated our company's…read morerequests, and a good person at that. I don't like nonsense -- believe me. Forever clean doesn't charge random add-on fees and fuel recovery -- it's terrific for business.

I have been trying since December 2020 to get GE to come and repair a newly purchased refrigerator…read more (15th try) Customer Care has given a case number (yesterday I was waiting on hold for someone for more than 8 hours and then it became end of day and GE Cust Care phones went DEAD and given a recording to call again). Other source has stated that GE Dispatch goes in and internally cancels appointments and the customer is left waiting for a repair guy that never shows. NO NOTIFICATION OF ANY KIND, email or phone message that this has occurred (this has happen 15 times since December) NEVER BUY A GE APPLIANCE (it is a company really called Haier and owned by China)

My rental tenant told me last night that the fridge is broken. I needed someone to fix it ASAP so…read morethat their food won't go bad. The company I used previously could not send anyone out until next week and another company said they could only come tomorrow. Customer Care Appliance Repair was the only company with 5 star ratings on Yelp who could come by today. It was a little challenging to coordinate timing with a busy mother and the repair crew but James was patient and responsive. In the end, he was able to get the fridge fixed within 3 hours of our first call. Since I wasn't there myself, I asked the tenant what she thought of James' service. Her response was that James was "very nice and professional." I have no way of knowing if the job was priced higher than other repair companies since I am no expert in home appliance repairs. But these guys were available when it counted. I hope I'll never need any repair services anymore but if I do, I'll most likely call Customer Care Appliance Repair again

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

Hire this company! To say that Guy and his crew are amazing is an understatement. As a family run…read morebusiness, CRC focused on what was best for us. They combined personal service with years of knowledge and experience, and used the latest technology. They made an otherwise unfortunate situation easier. CRC gave me peace of mind knowing my home was being taken care of. I did my due diligence and interviewed several remediation companies. Certified Restoration Consultants blew the competition away. CRC maintained this dedication through the completion of the job. They even followed up after the job was done to see if we had any follow up questions or concerns. Hire this company! You will be so glad you did.