Dennis came to my home to repair my 10+ year olds Sole elliptical machine and I could not be happier. He did a great job! It was challenging at first because it is a 10-year-old piece of equipment, but he didn't give up and he fixed it and he was such a nice guy throughout the process he was honest and friendly. He showed up on time and he was extremely conscientious about his work. Thanks so much Dennis for your outstanding service and thank you fitness technicians. read more

I am really glad I contacted Fitness Machine Technicians to fix my 2010 Nordictrack Treadmill before contemplating on whether to throw it away yet! The button for the speed and console were not working and it was frustrating finding a technician in Sacramento that can fix this problem. The technician that arrived fixed my problem in less than 30 minutes, lubricated the belt and taught me how to get the buttons to work again if this happens again! Turns out the buttons just freezes when the weather gets cold. The technician was so nice and didn't charge me the full price to fix this problem! I'm so glad my treadmill is still working even after 15 years! read more

After I left my first post Joy contacted me through Yelp. We spoke and cleared up the miss-communication. Cody and Dennis came out serviced my treadmill explaining everything. Thank you for being so attentive. read more

My wife hired Fitness machine technicians to move a treadmill from upstairs to the driveway which needed to be taken apart to move. After taking it apart they moved the small part outside but left the biggest part in the upstairs hallway for my wife and 11-year-old daughter to deal with. The two grown men didn't want to take it down the stairs (which again were specifically why they were hired). As they are willing to leave a mom with a job half done I would not recommend hiring them. Thanks for the job half done. Still was over $100 to do half the job. === After my 1 star review the owner kindly replied and also refunded our money. As I appreciate that I've updated this review to be 4 stars up from 1. read more

Joy was an incredibly helpful. I want to purchase a treadmill and Jeremy recommended I call to get some recommendations. Truly appreciate Joy's time, she had some great tips. And I didn't even pay a cent for her expert advice. Thank you Joy. read more

I needed a big dumb treadmill moved from upstairs to downstairs. The techs arrived on the dot and did the job quickly. They were super nice and professional. I definitely recommend and do business again. read more

I called to schedule an appointment for maintenance on a Horizon T101 Treadmill. I had started this process with another company, which turned out to be a nightmare. Fitness Machine Technicians was able to get me scheduled right away. Bart showed up on time and was very thorough in assessing the problem. He was very diligent to resolve my issue. I was able to use my treadmill again after being out of commission since mid-October, waiting on the other company to complete the job I prepaid them for. I would definitely use Fitness Machine Technicians again and highly recommend them. read more

My husband purchased a NordiicTrack X22i treadmill and it was a little bigger than we expected. He searched around and found Fitness Machine Technicians. He was contacted by Joy to review installing our new treadmill upstairs. Joy did her due diligence and asked a lot of questions which we actually appreciated. Due to the size of the treadmill she wanted to make sure there would be no issues. They brought a couple of guys out and got it upstairs and set up. We were very happy with the communication, the guys that came out were clean and well groomed, and the price was very reasonable. Whenever our Bowflex M7 or our M3 Inspire needs service we will definitely be calling Joy to schedule something. read more

Fitness Machine Technicians - Local Services Near Me

I've updated my review of them because I appreciate that they reached out to me and that they take pride in their work and to ensure customer satisfaction. The goal of the review was not to solicit a refund, but to let them know that as a customer, I would have liked to be educated as to why the motor or circuit board would fail and how to prevent/fix it. To his credit, the tech did check the deck and let me know that it is showing signs of wear to keep the belt well lubricated to prevent further damage. read more

I tried to book another firm but they are taking a hiatus, they recommended Fitness Machine Technicians. The tech was right on time for the first visit, even a bit early for the follow up. Friendly, knowledgeable, efficient and affordable. Great experience, very efficient, good value. We will call again when we need help. read more

I had a clunking sound on my Precor elliptical and called Fitness Machine Technicians. I was able to seemlessy schedule and appointment and Cody came out to investigate. After some investigation he found some joints that had come loose and he tightened them. He also noticed a squeak and greased up all fitting. Great service, a definite recommend. read more

Shout out to Cody for bringing my 21 year old True Fitness treadmill back to life. Having to change from one tool to the next...it was like watching a surgeon at work. After diagnosing the problem he proceeded to take apart the front and back rollers. It was then a matter of adjusting the belt so that it was centered properly and adjusted it to the correct tension...not an easy process. Thanks again Cody. My treadmill operates like new! read more

A treadmill these days is a valuable luxury, and, a broken treadmill is a nightmare. Your left with hard truths on it's worth to repair, or let go because of cost. In our case, it was time to let it go. This team goes above and beyond in all aspects of professionalism and service, you'd be hard pressed to find better then this dedicated company. I highly recommend them! read more

I am one of those people that 1000 percent believe in paying professionals to do professional work. I am not handy at all. During the first SIP I was able to get an off brand bike reasonably priced online within 2 weeks that I had to assemble. After a couple of months it started making some weird noise and the manufacturer was super unhelpful diagnosing the issue. Bart and Joy were a pleasure to work with. It was very easy to setup an appointment especially during a pandemic! I had my off brand spin bike serviced and they assembled a brand new Horizon T202 treadmill. I could not be more pleased with the service I received. I plan to use them for any repairs or maintenance I may need. read more

After sending someone to my home to check my elliptical they said they were contacting the company to figure out what parts they needed to make the repairs. After waiting a month with no contact, I contacted them for them to tell me they don't work on that brand anymore. They wasted my time and my money. Not happy!! read more

It was easy to schedule, and they thoroughly asked questions ahead of time so the technician was prepared. He showed up on time, was professional throughout and respectful of our home. He left our 18 year old treadmill working as if it were brand new - at a fair price. What a pleasant experience in today's understaffed world. read more

My elliptical started sqeeking so I took the moving parts apart and lubricated them, put it back together. Still sqeeked with a new noise. I gave up and called Fitness Machine Technicians of Northern California. Bart came over and found the lose bolt and the elliptical is like new. I asked him the put me on year maintenance program. Fast reliable service. Highly recommended. read more

We called Fitness Machine Technicians after our 3 year old treadmill started making a squeaking and knocking sound. We were able to get an appointment for a tune up and diagnostic in less than a week. Alex came out and quickly diagnosed parts that needed to be replaced and let us know that they should still be under warranty with the manufacturer. His report was extremely thorough and the manufacturer was able to use it to process the replacement within a day. 2 days after the parts arrived, Alex was back and did the install within 20 minutes and it runs like it's brand new! Super easy, efficient and saved us tons of money! read more

5 Star Experience. Bought a second hand Life Fitness elliptical and in less than a month some critical components failed. I called Life Fitness repeatedly and no one would answer the phone. Fitness Machine Technicians answered, came out, and diagnosed the problem. They got back to me fairly rapidly with a quote for the repairs which included ordering replacement parts. Eventually I was able to get a hold of Life Fitness and was able to get a bit better deal on the replacement parts as the customer service rep was able to find the warranty from the previous owner and wanted to help me out. It took nearly two months for the parts to arrive. And when they did Life Fitness was MIA on scheduling an install. I texted the Fitness Machine Technicians customer service and got on the schedule for a day or two later. Cody came out for the install today. The parts are now installed, and my elliptical is running again. He did a great job and I couldn't be more pleased!!! read more

Wow!! Never thought we were going to get our treadmill working again and boy was I wrong. Brian got me set up for a consultation and Nick was persistent, figured out the problem, helped us trouble shoot it and get us all fixed up. FIVE stars to team! Highly highly recommend and I rarely write reviews. read more

This company is the BEST! Responsive, professional, friendly. Joy is a dream to work with. I could not give them a higher recommendation.

Wesley was my technician, and I was very pleased with his work. I was concerned that they may not come to my area to do the work, so I was especially pleased that they could send someone here. read more

Awesome service. We have a warranty on our treadmill but its been impossible to get service technicians out here when it breaks down. FMT had a guy come out the next week and treadmill was up and running again, better than ever. Having one of them come out semi-annually is probably worth more than the warranty if you put on a lot of miles and expect the machine to work. Thanks! read more

This company is fantastic. Found them through another web search and so glad. They respond promptly, they give you a quote and then they set up the appointment. Joy does a wonderful job on this end. Everything is straightforward. Bart was the technician they sent out and he got my treadmill cleaned and fine tuned. The amount was even less than the quote. I will be making yearly appointments with them to ensure my treadmill is running properly. No reservations in recommending this company. read more

I used fitness machine technicians to repair my treadly 2 and Alex was very kind, took good care not to damade my wood floors and fixed the problem for a few extra month. The treadly 2 is a bad design and they want you to repackage and ship back to new jersey for fixing. After it broke again Alex came back for free and found a cracked roller, and because treadly wont ship parts to them so they can fix it i have to scrap an 800 dollar treadmill. Very clean kind and efficient. Nice customer service. read more

Great technician. They assemble and reassembled my equipment with expertise. Would definitely use them again. Bart and Cody very knowledgeable read more

Absolutely exceptional service and price! While many people, with enough time and expertise, could construct a complicated piece of exercise equipment it certainly paid to have it done correctly the first time (in our case a NordicTrack s221i). On time, personable technicians....and strong......easily lifting it to the second floor. read more

This company is probably the most professional, helpful, and empathic company we have ever dealt with. My husband has Parkinson's and needs to exercise. We got a used Theracycle that didn't work a short time after we got it. This company stood by us for months as we dealt with the company which was based on the East Coast. While most companies would have given up and said it was not repairable this company kept on trying. They took it upon themselves to contact the company for directions many times. The Theracycle is now working thanks to these great people read more

Had a great experience having my elliptical assembled. I had prompt communication from when I placed the order to have it setup. The tech, Bart showed up on time and performed the work to my satisfaction within the estimated time. I would definitely use Fitness Machine Technicians again and recommend them to other people. read more

Very professional and know their stuff! They came over and explained all the maintenance being done on the Treadmill and finished in a timely manner. I highly recommend them! read more

We hired Fitness Machine Technicians for our 4 year old Sole treadmill. Our treadmill had never been serviced before so I was expecting the tech to tell us we needed a bunch of part repairs, but to my surprise everything was in good shape! The tech tightened/lubricated the belt , cleaned out the motor area (dog hair/dust), & made sure everything is working properly. He showed up on time & was very friendly. I will definitely hire them again in the future when necessary. read more

Since we are using our treadmill more these days we decided to have it serviced. We were extremely happy with this company. They responded to my call immediately. The technician arrived on time. He was professional, knowledgeable, and thorough. As an added bonus we practiced Covid guidelines by wearing a mask and practicing social distancing. We would definitely use this company again and would recommend to others. read more

It's hard to find treadmill repair in Chico. After searching locally with no success, I came upon a review of this company, and I'm so glad I did. They were super easy and friendly to work with! Cody was not only knowledgable, but helpful in answering my many questions. The prices were very reasonable. We will be using them in the future for treadmill maintenance and would not hesitate to recommend! Thank you Joy, Cody and everyone who helped us at Fitness Machine Techs!! read more

I rarely give reviews but in this case their service has been exceptional. They've been a pleasure to work with, very prompt, very professional in all aspects of my interactions with them and their technician, Cody, has been excellent. Cody diagnosed the problems and parts needed to repair my elliptical. Bart wrote up and emailed an accurate estimate to repair and requested whether to proceed. I okayed the estimate, they ordered the parts then scheduled a followup appointment when the parts were received. Cody returned and quickly repaired my elliptical which now works perfectly, perfectly balanced and smooth without any abnormal sounds of any sort. I couldn't be happier with the results. It now works better than when I initially set it up. In hindsight, I should have had them do my initial assembly and setup. I strongly endorse them, definitely a five star company. read more

My treadmill was stopping in the middle of my walk, just about throwing me off. Bart and team fixed it with a new belt and deck as I had many miles on this one. I can honestly say it's better than new. They were on time, courteous and cleaned up. I highly recommend them and would definitely use them again. read more

I had Cody come out and set up a Nautilus U618 upright exercise bike today. He wore a facemask, he was very pleasant and he was very competent. My communications with Joy, in the office were informative, thorough and enjoyable. I strongly recommend this company for your exercise equipment repair. read more

So glad I went with a professional to assemble my elliptical. Bart did a great job, and was spot on with his time estimate. Very pleasant and competent -- did exactly what I was hoping for when I decided to not do the job myself. Strongly recommend. read more