Good pricing on treadmill by horizon . Dave was excellent on…read moresales. Delivery and install went smoothly .

Amazing store with great salespeople! My husband and I went in on New Year's Day to get a start on…read morecreating our home gym. Right away, Barry, comes over and helps us, getting a sense of what we were looking for and what treadmill best suited our needs. My husband had already done extensive research, so it was great to hear Barry echo many of the same things and not have him BS us with sales tactics or something. He was honest and very helpful, and in the end, we settled on getting the Horizon 7.0, which is the most popular home treadmill. They do price-match, so they found a lower price from Dicks and matched it. We also opted for delivery and installation, which was an additional $199 but will be worth it as I sure am not moving a treadmill into the basement!! We both walked away from the experience feeling like it was one of the least stressful, refreshing buyer-seller experience we've had in a while! If you're looking for any sort of home gym equipment (or massage chairs!), I'd definitely recommend Johnson Fitness! Their customer service is unmatched!

Ben with Balance Health & Fitness is responsive, professional, and knowledgeable. He and his team…read moretook the time to reassemble and fine tune our treadmill that had been in storage. In a short time, but with meticulous care, our equipment was back up un running seamlessly. Superior work at a very great value.

From the owner: Balance Health & Fitness Specializes in commercial and residential fitness equipment repair…read more We also sell New and Used fitness Equipment...

Buy your item from their website NEVER BUY FROM Dick's. A store is only as good as its customer…read moreservice, and its entire success depends on the loyalty of its customers. For years, my family, friends, and I have been fiercely loyal to Dick's Sporting Goods. Whenever it came to sports items or fishing gear, I never even bothered checking other websites or competitors; I always went straight to Dick's and proudly recommended them to everyone. That loyalty ends today. Last night, I went to return a pair of shoes. Yes, it was past the 90-day window, but the shoes were completely unworn with the tags still attached. Any reputable store would, at the very least, offer store credit as a gesture of goodwill. Instead, Dick's policy is to buy it back at the lowest possible selling price, which feels like a complete rip-off and a scam to steal customers' money. To make matters worse, the store manager's behavior was incredibly rude, dismissive, and utterly unprofessional. Shocked by this treatment, I called their Customer Service line, expecting them to de-escalate the situation or at least apologize for the manager's misbehavior. Instead, the representative was completely useless. They didn't even care to ask which specific store location this happened at, offered zero help, and didn't even bother to apologize. This is, hands down, the absolute worst customer service experience I have ever had in my entire life in the United States. The silver lining? I also bought two pairs of shoes directly from the brand "On" last night. Due to this awful experience, I am returning the shoes I bought at Dick's, and I contacted "On's" customer service instead. "On" handled my situation beautifully, professionally, and resolved my issue with ease. My advice to everyone: If you want to buy sports gear, go directly to the brand's own website or store. Dick's doesn't give you any special discounts, their return policy for unworn items is a joke, and they treat loyal customers like garbage. I will never step foot in a Dick's Sporting Goods store again, and they have permanently lost my business.

DICK's has been around since the late '40s, and they carry a great selection of apparel, shoes,…read moreaccessories, and outdoor items. We stopped by this Fair Oaks location to look for shoes, and we were impressed that they had a larger collection and also different styles of specific brands, compared to department and specialty shoe stores. It seems as every DICK's carry different styles, so be sure to check a few locations out. The staff here were friendly and sweet, and they had a great system of looking up the shoe and delivering them to you to try them out. There could be more seating area, as it was super limited, and there are various cashier points around the store for an easier checkout. Located at Fair Oaks, there's ample parking in the mall lot. +great selection of shoes and apparel +friendly service +located at Fair Oaks +plenty of parking in mall lot

M3 bike shop is one of the best Triathlon focused stores I have ever been to in this area for…read moreseveral reasons. First, you have staff, like Andrew, who are dedicated to the sport. Second, these staff want to see you succeed in your triathlons. Third, they offer the gear, training, and resources to help you find that success. They have a wide variety of brands and offer products you won't find in just any LBS (argon, kask, and tri specific items such as aerobar water bottle racks). Their mechanic knows what he's doing, which, from my experience, isn't always the case. I also had a video analysis of my swim during one of my visits to their shop. I was impressed with how quickly they identified issues with my stroke and the solutions they offered to fix these issues.

Great LBS for tri/road bikes. Great people. Had work done on my tri bike several times. Got…read moredaughter an awesome road bike. Andrew and his brother were very attentive and thorough throughout the process. During the service of my bike they were in constant communication as to the status of the repair. Absolutely recommended and will definitely be back.

Armend is terrific. He tried to help me over the phone to save me a fee, yet I did need him to…read morevisit after all. He is so busy, yet he worked to fit me in. Choose him over FitRepair. He is excellent.

If I could leave 0 stars I would. Armond asked for $150 cash to come and evaluate our treadmill…read morebecause "you know, it's the weekend." No receipt was given. He said he would call on Monday and order the part and let me know the cost. It was two weeks of back and forth, and saying he was going to fit us in and to replace the part and then he is too busy. The company that referred us to him tried to intervene and they said he gave them a hard time as well. ‍

I ordered Tonal and paid in full, including accessories. One arm on the machine quit working 6 1/2…read moreweeks after delivery. Tonal is now trying to replace it with a REFURBISHED machine claiming it was 2 weeks after the one month trial. Any reasonable and responsible company would understand my request for another brand new machine given the fact it was defective, used less than 20 times when it broke, and I had it such a short period of time.

Terrible customer service experience, and the people over there are unfriendly with bare minimum…read moretype of service. I went there to try out the tonal equipment. The guy who worked there barely provided any answers to my questions. It felt like I was pulling teeth. So when I have tried out the equipment, I wanted to try other things. The Tonal guy immediately said " we can't let you try anything else, you might get injured." Well if that's the case , how come you let me try the tonal in the first place? That doesn't make any sense. I am about to spend nearly 4000 dollars, and you won't let me try the Tonal with everything else? There was a lady who also worked at the Tonal store. while I was there, She has spent the entire time on Facebook/Google and barely provided any service. If you compare my experience to Poloton store, the difference it is night and day. The customer service over there was absolutely phenomenal, with a very friendly staff. I can't say the same about the tonal store, the staff at this store are unfriendly and cocky.