Friendly service, chill atmosphere, lots of space and of course great burgers and fries! read more

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Put in a take out order. Delivered promptly - my food was still hot. Burgers were no better than average; bacon and grilled onions were not even noticeable. Fries were horribly over salted. Coffee milkshake was so strong with coffee syrup that I couldn't drink it. First time at Five Guys - very disappointed with the quality of the food. read more

This is my closest Five guys. Five Guys burgers are f'in delicious. end of story. I always order to pick up and take home 3 minutes away. I have had unfortunately spotty service here. A couple times I have came and the workers were young and seemed lazy. One night the gentleman working the fryer didn't feel like frying any fries, so gave me one half of a cup of fries, instead of the usual overflowing cup and a half, which i planned to share the order with my BF. BF went back and got more fries that night because it wasn't the norm. Today was different, all the employees were very professional and working hard. I watched everything get made with care, watched my fries get fried and a crap ton of them put in the bag. So fresh, salty, crispy. and with some malt vinegar. y u m. I like getting the bacon cheese burgers with mushrooms and onions and mayo. So beefy, cheesy and guilt inducing. Amazing. Even if the service is spotty, the first bite of that beefy mess makes it all worth it. Five guys is kind of expensive, but that is quality for you. I will always choose this for a guilty, guilty burger. read more

Five Guys - Burgers Near Me - Albany, New York

Five Guys simply has some of the best burgers and fries you can get. A Five Guys burger is warm and fragrant and juicy. A Five Guys burger is soft and nonthreatening. It personifies the Great Mother herself, who has nourished us from the beginning. Five Guy's burgers are an icon of layered circles, the circle being at once the most spiritual and the most sensual of shapes. Additionally, the fries at Five Guys are the best. They're freshly cut and have tremendous flavor. Ergo, this Five Guys location is as good as any other. The food is always hot and fresh. The employees are friendly and the food is done fairly quick. On top of, Five Guys has delicious shakes. The shakes are creamy and thin, just the way I like them. On the other side of the coin, some people complain about the prices, which is just ridiculous. A Five Guys burger is $7 and the fries are about $3. For the size and taste of this food, that is more than fair. Tersely, Five Guys has phenomenal burgers and French fries. read more

Five Guys - Regular Fries - Burgers Near Me - Albany, New York

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This one time... at Five Guys... I ordered two hamburgers with just ketchup. Just for the sake of context, this is the standard order for my kids. I try to be a good father, and teach them the joys of onions and mushrooms on burgers. Especially at a place like this, where toppings are the name of the game. But they won't hear of it. They are fussy. They like simple pleasures. And they take their burgers plain. These days, I always get the veggie sandwich, no cheese. My favorite part of the Five Guys burger is actually the bun, so a big ol' mess of grilled onions, sauteed mushrooms, and grilled jalapenos is perfectly satisfying for me. When the chain had its major expansion a few years ago, the beef just wasn't quite as beefy as when I first fell in love with the place. Scaling up can be difficult. But I digress. So our order is up, and I bring the food to the table. The kids unwrap their hamburgers to find... that they were served cheeseburgers instead. You would have thought that someone had smeared the burger with snot. The revulsion at the very sight of cheese on a hamburger was palpable. And to my dismay, the kids just wouldn't eat it. One thing you should know about me, is that I despise food waste. Accidents happen. And the people behind the counter were very good about the whole thing. Not only did they offer to remake the order without cheese, but they offered me the two cheeseburgers to bring home. I was told that if I didn't take them, they would just be thrown out in the trash. So then, I had to figure out what to do with two cold cheeseburgers once I got back home. My wife wasn't into them, my kids weren't into them, and I had no real interest in eating them either. Fortunately, I came up with some interesting, and ultimately delicious way of transforming these leftovers into something delicious. It wouldn't be appropriate to put the picture of my cheeseburger en carozza here on Yelp, but the curious can see it at the link below. https://twitter.com/hashtag/cheeseburgerencarozza?vertical=default&src=hash read more

Workers very kind and courteous. Look like they clearly enjoy their job. ‼ Never got my order wrong once, food is always fresh‼

Not too thrilled with this burger and fries mall location..I received a cold and bland burger along with super salty fries. With plentiful seating and parking along the Wolf Road side on the mall, I could imagine mostly movie goers, mall shoppers, and those who just want to fill up on fast food stopping in for a quick bite. The peanuts are in cardboard boxes for you to fill up on with a scoop provided while you wait for your number to be called. The soda machine is the Coca Cola Freestyle. The bathrooms located in the back of the far right side after the soda machine was not close to clean and was out of paper towels. It made me think how often do they check it? As I retrieved my order in a brown paper bag with grease showing through I sat down and took my burger and fries out on the table to enjoy. Or rather NOT enjoy, as I found a cool to touch burger and even cooler temperature bun, tomato, lettuce, ect. I'm not sure how this happened but I can tell you I wanted a burger and not some cold cut deli sandwich. I also thought my Cajun fries were way too salty and overseasoned not to mention greasy, limp, and soggy. I asked the register staff person about the temperature of my burger but all I was told was "I'm not sure" and a shoulder shrug. Maybe it's just this location for the not so thrilling experience? One star for the availability of seating and one star for the short wait for getting my order. read more

Five Guys - Burgers Near Me - Albany, New York

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My wife took me here after an afternoon shopping at the mall. I loved it! Their burgers are great, though to be honest it is the many free toppings you can add to your burger to customize it which really make it special. The "regular" size fry is still too much, even for two people to share. I highly recommend the cajon seasoning that they add to the fries. And I really like how they wrap the burgers in foil, though I cannot exactly say way. I can't say the food was any better or worse than other Five Guys restaurants, but I didn't like the location as much. Because of the glass walls facing into the mall, it felt more "open" and exposed. When I am eating a sloppy burger or shucking peanuts and making a mess, I don't want people walking by and looking at me (except others in the restaurant also eating and doing the same thing)! read more

Will only go to this one food always hot and fresh its real clean and well stock there 2 guys who work there Nathan and Justin me and my hubby been coming for years those to guys are the most friendliest,patience and hard workers they know how to bang out big orders niceset guys beside the food being great it's also these 2 guys who make us come back to,!!! Thank you guys I appreciate everything ...Mary read more

Food fresh. Taste bland. Price outrageous for what they give you. Absolutely ridiculous.

We had a bacon cheeseburger and a bacon cheese dog. Best hotdog I ever had. Had the burger toppings in it. Best hotdog ever. And the frier master made their great fries. Best burger in the capital district. And the hotdog. read more

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I throughly enjoy a Five Guys bacon cheese burger. You can select from a slew of free toppings. I get lettuce in lieu of a bun and it just tastes great. If you get fries go for a small because you get more than enough. There are big boxes of peanuts available to snack on while you wait for your order number to be called out. Five Guys is a great pre-movie stop and I would strongly recommend you give it a try. Cheers read more

It seems like a good idea before you eat it. And the food tastes fantastic but I always regret it after. I have tried multiple locations and always the same result. Upset stomach. I don't know if its the burger, the fries, or both. If you are looking for cheap, great tasting burger in the area but without the bubble guts I recommend The Brown Bag in Troy. read more

Extremely friendly and helpful staff with great food! After going to Five Guys for so long, my expectations for staff and the quality of food is so high most places can't even compare. Everyone working on the clock strives to keep the place clean and the customers happy, whether that's by preparing your food perfectly or conversing with you while you wait. And if they make a mistake and your order doesn't come out perfect, they are quick to fix it. Gluten free or have an allergy? No problem, just let the staff know and they can prepare your food specially for you so nothing is contaminated! In addition to the great service and the high quality burgers and fries, this location was also recently remodeled with new tables and chairs, so everything feels even cozier...especially with the booths in the back. Even though the mall closes at 9:30 (6pm on Sundays), Five Guys is always open until 10pm, so when you crave a burger after a movie, they've got you covered! Although all Five Guys locations are held to a certain high standard by corporate, the Colonie Center location is definitely one of the best around, all things considered. read more

Five Guys - The wall outside Five Guys in Colonie Center. - Burgers Near Me - Albany, New York

Great Burgers If you have eaten at one of five guys you know they have great burgers and fries. I have eaten at 4 or 5 and would have to say they are all alike. The quality and service appears to be the same at all of them. If you are not looking for fine dining and just want a good burger and some really good fries 5 Guys is your place. A little pricey compared to the other burger joints but it's worth the price. read more

This is by far the best Five Guys I have been to and the food was very very good and the restaurant was very clean and the staff (Ashley & Justin) were friendly and helpful, made our day before we had to catch our flight. Even the music was good! When we pass thru again we know where to our good eats. Thank You Ashley and Justin read more

Great food and great service. Everyone was quick and very friendly. Obviously it's fast food but I recommend this to anyone

Best burgers & mind blowing shakes‼. The staff is extremely friendly and they go out of their way to make sure you have a great experience. read more

Five Guys - a cup of milkshake with bacon sticking out of it - Burgers Near Me - Albany, New York

Fast as always! A well cooked burger with fresh / crisp toppings. I was doing a direct comparison between these guys and a local chain, five guys was the clear winner. Continue doing what you're doing. read more

Overpriced, tasteless and overrated. I had a regular hamburger that was pathetic in size and flavor. My husband had a bacon cheeseburger that tasted better, but had a hysterical amount of calories. The food is so greasy it made me feel ill. I would only ever recommend Five Guys to the severely hungover. With obesity rates where they are, America could do with out this resturaunt. However, the establishment is clean and generously offers complimentary half rotten peanuts. read more

A bigger let down than In and Out but welcome to America I guess. What the hell people see in this place I don't know. I saw everyone's cholesterol rising as each bite went in their mouth. Followed by grease dripping off their chin and rolling down their hands. Ga-ross. The wife and I felt ill the next day for eating such nastiness. Back to our garden please!!! Not cheap either. read more

I don't often come into many Five Guys restaurants and just buy an item or two. But when I came into this store yesterday and just bought a bottled water, I could tell from feelings just how much I wanted (and craved something else) but knew I didn't have enough on hand to pay for more than just the bottled water alone (which I paid for in cash). You see, I"m an Uber driver, and though my ridership where I'm from an hour away has dwindled, I came up here early yesterday and tried to spot out more riders. But as I sat around the more I realized that "I'm not getting riders near here as well (this was 10am and there was no Surge at all in this area), so tried DoorDash instead. Knew that I wouldn't have the feature for instant pay (like I do on Uber) since I'd be completing my first few requests, had little in my bank account (too few to even consider trying to use) and had only a few dollars in my wallet. As I went to reach for a water jug in the bucket of ice on the counter, I mentioned how that was the only thing I was buying and handed the employee my $5 bill. He mentioned (although the receipt says someone else entirely's name) it's subtotal and handed me my change. I took it out to the chairs just outside the restaurant since that was the place where I and a few others were meeting (I've been in here before and noticed just how hot it gets in here and it's generally not pleasant.) Perhaps in a few weeks I'll be back to see for the remainder of the experience, but don't mind my little-presence with little hope to stop you from whatever you do the next time I come in:I'm just like everyone else you serve and hope to be treated that way! I've come in to several of your other locations nearer me, but few times have I come in here and bought anything more than a water or similar (soda). Let's hope for the best the next time. Ciao! read more

Over all, a pretty average Five Guys. One of the perks of this chain is that the food is simple and quality control is superb, including this place. This location isn't as squeaky clean as others, though I suspect that has to do with the high traffic and mall location, not slothful staff. Generally, staff is on the friendly side of professional. When things get busy, a manager usually helps call out order numbers and deliver meals. As for the food, Five Guys always cooks their burgers well done. At this location their bacon has always been so crispy it veers into burned territory. On the flip side, buns are warm but not really toasted. read more

Hmmm, I tend to not bother with repeat reviews of franchises and almost never bother with mall locations, but we'd like to give a special shout-out to this particular Cinco Chicos. I believe that one thing that sets this chain apart is they have unusually chipper and cheery staff (perhaps it's all that singing along to nostalgia radio stations), but this particular location has featured even more helpful and friendlier staff than average. They've been particularly patient with the junior members of our party changing minds/orders, making messes, and coming up with special requests, and I haven't even gotten a whiff that we were putting them out one bit. (I contrast this in my mind's eye to the time we asked for a boy's toy instead of a girl's toy at a particular McYuckyFastFood chain when ordering the "Happy" meal, and you'd have thought I had told the clerk I was going to date his mother and sell his dog.) Holding out on that fifth star for when they get In-and-Out style milkshakes, at which time there will be a star for every guy, but in the meantime, tippy-top four stars. read more

I'd never been to a five guys. My husband practically forced me to go. I was really happy I did. Inexpensive yet high quality. It really hit the spot. read more

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amazing very good yummy bro fr i would eat it everyday ongggg that shit good af like i highly recommend ifykyk bro shit smacks fr love it tbh lowkey got me feenin read more

Excellent service! Amazing bright wonderful people that work there! I was in a bad mood, but I felt soo welcomed by the wonderful people who work here. Food is off the chain and they make it right in front of you. They are known for theri delicious burgers but don't overlook the kosher dogs/hot dogs! they are to die for! read more

I love Five Guys and this was the first time ordering online, everything was flawless, they dont make your frys till you get there and its as easy as telling the pick up window/counter you placed a web order and get your food. read more

I was in Colonie Center location this morning and it was quiet just before lunch. I'm sure an hour later it was packed. I know it's not the best thing in the world for me to be eating but on occasion I enjoy it. No doubt they have the best hamburgers of the other franchise chains. All made to order and fresh and hot with a wide choice of toppings. Nice young man to deal with at the register, well prepared food, Way too many fries for me to eat....but if you're into fries you'd be in heaven! I guess all I can say is if you want a good burger in a fast food location this is well worth the extra cost. The peanuts are a nice touch to nosh on while you wait for your order to be prepared, read more

Thumbs up. Five Guys consistent-tasting food. 5 stars is for the customer service - these guys are engaged and on top of their game.

If I could give 0, I would. I was not a customer,I went there only to ask for a water which I had a cup then the Chinese looking guy who works and serves there did not allow me to get free water in their machine. Not good at all. read more

Five Guys burgers are always a winner and this store is no exception.

Snot/Muscus all over the nuts...the employees failed to throw out the box...much less even check them to see if they were bad. Five Guys is my family's favorite burger place...BUT...I can only give this location one star due to today's experience. We got nuts and were chomping on them while waiting on our food when we discovered mucus all over the peanuts. I took them to an employee to bring it to their attention. That employee apologized, told me to throw them away and directed me to get nuts from the other side of the restaurant. I have now been in the store for over 30 minutes and no employee has even checked the box of nuts to see if there was an issue nor throw them out. I have watched customer after customer get nuts from that same box. This is disappointing. I was barely able to eat my lunch. read more

I have and always will love this place. It's a little pricy but you get what you pay for. The quality and the atmosphere. :) I love it! Always order a double bacon cheese burger with lettuce tomato and onion and extra mayo. With peach fanta of course;) read more

I love this place!! Everything taste realllyyyy good!! Extra free fries, great selection of drinks, everything is yummy!!

Fast and friendly service, clean location with plenty of seating, and decent prices. The only problem is that the food isn't all that good! Had a BLT and fries here, and while the portions were more than generous, I don't know what it is about the bacon used at Five Guys, but it's ALWAYS tasteless. Okay if you're a beef fanatic I suppose, but for someone who doesn't eat it, the menu options are very limited. read more